IXUM

2.5 star property
Hotel with an outdoor pool, near Plaza Las Americas

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Room options

View all photos for Exclusive Suite, Garden View

1 bedroom, in-room safe, desk, laptop workspace

Exclusive Suite, Garden View

  • 472 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Exclusive Double Room

1 bedroom, in-room safe, desk, laptop workspace

Exclusive Double Room

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Villa, Garden View

Terrace/patio

Exclusive Villa, Garden View

  • 1475 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 4 Twin Sofa Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, IXUM is within a mile (2 km) of popular sights such as Plaza Las Americas and Puerto Cancun Marina Town Center. This 5-room hotel has private in-room pools along with an outdoor pool and free in-room WiFi.

What's nearby

  • Benito Juarez Municipal Building - 3 min walk - 0.2 miles
  • Las Palapas Park - 6 min walk - 0.4 miles
  • Plaza 28 - 14 min walk - 0.8 miles
  • Plaza Las Americas - 18 min walk - 1.0 mile
  • Puerto Cancun Marina Town Center - 3 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Taqueria El Poblano - ‬4 min walk
  • ‪Ritual Café & Boutique - ‬1 min walk
  • ‪KOTARÓ - ‬1 min walk
  • ‪Amarula - ‬1 min walk
  • ‪WANI - ‬1 min walk

About this property

IXUM

Hotel with an outdoor pool, near Plaza Las Americas
At IXUM, guests have access to an outdoor pool, coffee in a common area, and a communal living room. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Private pools, sitting areas, and ceiling fans are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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$97 nightly
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Nov 3 - Nov 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ixum

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Private pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Private pool

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 10:00 AM—-8:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

IXUM Hotel
IXUM Cancun
IXUM Hotel Cancun

Frequently asked questions

What is there to do near IXUM?

This hotel is situated in Downtown Cancun within a 10-minute walk of Las Palapas Park and Ceviche Square. You'll also find Plaza Las Americas and Puerto Cancun Marina Town Center within a short drive.

Will I be able to park at IXUM?

No, this hotel doesn't offer parking.

Does IXUM have a casino?

No, IXUM doesn't have a casino.

Is there an indoor pool at IXUM?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is IXUM a good place to stay for couples?

There are many amenities for couples at this hotel, including a private pool as well as an outdoor pool and a restaurant.

Are there hot tubs at IXUM?

No, there isn't a spa tub at this hotel.

Does IXUM feature a restaurant that includes a breakfast menu?

No, IXUM doesn't have a restaurant that serves breakfast.

Does IXUM allow pets to stay for free?

No, pets aren't allowed at IXUM.

Does IXUM have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to IXUM?

The closest major airport to IXUM is Cancun Intl. Airport (CUN), which is 11.5 mi away (28 minutes by car).

Are there rooms with balconies at IXUM?

Yes, every guestroom at IXUM comes with a deck with some featuring garden views.

IXUM Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nest in the middle of Cancun

Staying at Ixum for the night was a treat! Lorea and all the staff were kind, present, eager to make this experience an unforgettable one! The food (and the dirty horchata) was incredible. I had to walk to take the bus, but my GPS was out of control and brought me back to the hotel after 25 minutes walk under the sun. They drove me to the bus station. Will definitely go back asap!
Stayed 1 night in Aug 2025

10/10 Excellent

Marc Beliard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to coming back again
Stayed 5 nights in Jul 2025

6/10 Okay

Hsuan Ran

Liked: Staff & service, property conditions & facilities, room comfort
酒店熱水不足 希望可以有更多熱水 如果酒店包含早餐更佳
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 3 Nächte im Hotel verbracht und es hat unsere Erwartungen übertroffen! Das Hotel ist super schön und sehr Detail verliebt gestaltet. Die Zimmer sind geräumig, sehr sauber und der Pool ist ein zusätzliches Plus. Das Essen ist extrem lecker! Wir haben jeden Tag im Hotel gefrühstückt und immer etwas anderes probiert, und jedes Gericht war sehr besonders, frisch und liebevoll zubereitet. Auch das Abendessen war sehr gut, und am Wochenende gibt es Live Musik was die Atmosphäre noch besonderer macht. Das Beste am Hotel ist das Personal! Alle sind sooo freundlich und haben sich sehr viel Mühe gegeben, uns einen unvergesslichen Aufenthalt zu bereiten. Wir haben uns sehr wohl gefühlt. Die Gegend ist sicher, man kann an der Straße parken und es gibt fußläufig ein paar Restaurants und Cafés. Mit dem Uber ist man aber auch schnell und günstig an allen anderen wichtigen Orten. Wir können das Hotel wirklich jedem empfehlen, der nicht den klassischen “Cancun-Resort-Urlaub” sucht sondern lieber individueller reisen möchte! :)
Stayed 3 nights in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, la comida deliciosa
Stayed 3 nights in Aug 2025