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IXUM

3.0 star property
Hotel with an outdoor pool, near Mercado 28
VIP Access

Choose dates to view prices

Photo gallery for IXUM

Outdoor pool
Lobby lounge
Interior detail
Lobby lounge
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Avenida Carlos Nader 109, Cancun, QROO, 77500
  • Place, PlayCity Casino
    ‪1 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Exclusive Suite, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Exclusive Suite, Garden View

  • Garden view
  • 472 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Exclusive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Exclusive Double Room

  • Garden view
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Villa, Garden View

Terrace/patio

Exclusive Villa, Garden View

  • Garden view
  • 1475 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 4 Twin Sofa Beds

About the neighborhood

Cancun

Located in Downtown Cancun, IXUM is within a mile (2 km) of popular sights such as Mercado 28 and Puerto Cancun Marina Town Center. This 5-room, 3-star hotel has private in-room pools along with an outdoor pool and free in-room WiFi.

What's nearby

  • PlayCity Casino - 1 min walk - 0.0 miles
  • Benito Juarez Municipal Building - 3 min walk - 0.2 miles
  • Las Palapas Park - 6 min walk - 0.4 miles
  • Plaza 28 - 14 min walk - 0.8 miles
  • Plaza Las Americas - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Rolandi's - ‬4 min walk
  • ‪Taqueria El Poblano - ‬4 min walk
  • ‪11:11 Club - ‬5 min walk
  • ‪Ritual Café & Boutique - ‬1 min walk
  • ‪Onesto Café - ‬2 min walk

About this property

IXUM

Hotel with an outdoor pool, near Mercado 28
At IXUM, guests have access to an outdoor pool, coffee in a common area, and a garden. A stay here includes free offsite parking. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This hotel also has a communal living room.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Private pools, sitting areas, and ceiling fans are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ixum

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Private pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Private pool

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 10:00 AM—-8:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

IXUM Hotel
IXUM Cancun
IXUM Hotel Cancun

Frequently asked questions

What is there to do near IXUM?

This hotel is situated in Downtown Cancun, just steps from PlayCity Casino and Mercado Ki Huic, and within a short walk of Las Palapas Park. You'll also find Plaza Las Americas and Puerto Cancun Marina Town Center within a short drive.

How much does it cost to stay at IXUM?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at IXUM on Feb 8, 2026 start from $130.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at IXUM?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does IXUM have a casino?

No, IXUM doesn't have a casino.

Is there an indoor pool at IXUM?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is IXUM good for couples?

There are many amenities for couples at this hotel, including a private pool as well as an outdoor pool and a restaurant.

Does IXUM have a hot tub?

No, there isn't a spa tub at this hotel.

Does IXUM feature a restaurant that includes a breakfast menu?

No, IXUM doesn't have a restaurant that serves breakfast.

Does IXUM allow pets to stay for free?

No, pets aren't allowed at IXUM.

Does IXUM have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to IXUM?

The closest major airport to IXUM is Cancun Intl. Airport (CUN), which is 11.5 mi away (28 minutes by car).

Are there rooms with balconies at IXUM?

Yes, every guestroom at IXUM comes with a deck with some featuring garden views.

IXUM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nest in the middle of Cancun

Staying at Ixum for the night was a treat! Lorea and all the staff were kind, present, eager to make this experience an unforgettable one! The food (and the dirty horchata) was incredible. I had to walk to take the bus, but my GPS was out of control and brought me back to the hotel after 25 minutes walk under the sun. They drove me to the bus station. Will definitely go back asap!
Stayed 1 night in Aug 2025

10/10 Excellent

Marc Beliard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to coming back again
Stayed 5 nights in Jul 2025

6/10 Okay

Hsuan Ran

Liked: Staff & service, property conditions & facilities, room comfort
酒店熱水不足 希望可以有更多熱水 如果酒店包含早餐更佳
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 3 Nächte im Hotel verbracht und es hat unsere Erwartungen übertroffen! Das Hotel ist super schön und sehr Detail verliebt gestaltet. Die Zimmer sind geräumig, sehr sauber und der Pool ist ein zusätzliches Plus. Das Essen ist extrem lecker! Wir haben jeden Tag im Hotel gefrühstückt und immer etwas anderes probiert, und jedes Gericht war sehr besonders, frisch und liebevoll zubereitet. Auch das Abendessen war sehr gut, und am Wochenende gibt es Live Musik was die Atmosphäre noch besonderer macht. Das Beste am Hotel ist das Personal! Alle sind sooo freundlich und haben sich sehr viel Mühe gegeben, uns einen unvergesslichen Aufenthalt zu bereiten. Wir haben uns sehr wohl gefühlt. Die Gegend ist sicher, man kann an der Straße parken und es gibt fußläufig ein paar Restaurants und Cafés. Mit dem Uber ist man aber auch schnell und günstig an allen anderen wichtigen Orten. Wir können das Hotel wirklich jedem empfehlen, der nicht den klassischen “Cancun-Resort-Urlaub” sucht sondern lieber individueller reisen möchte! :)
Stayed 3 nights in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, la comida deliciosa
Stayed 3 nights in Aug 2025