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Palette Hotel Batab

Property class: 3

Choose dates to view prices

Photo gallery for Palette Hotel Batab

A hotel lobby with a reception desk, a potted plant, a glass door leading to a dining area, and a chair with a floral arrangement.
A hotel room with two beds, a wooden headboard, a wall-mounted telephone, and a framed butterfly artwork.
A wooden shelf unit with folded towels and a metal rod.
A hallway leading to a hotel entrance with a sign reading "HOTEL BATAB".
A plate of nachos topped with shredded chicken and cheese, accompanied by a side of black pudding and a plate of sliced carrots and tomatoes.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Av. Chichen Itza No. 52 SM 23, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪5 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Plaza 28
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Quadruple Room Standard

1 bedroom, iron/ironing board (on request), WiFi (free), bed sheets

Quadruple Room Standard

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for Double standard

1 bedroom, iron/ironing board (on request), WiFi (free), bed sheets

Double standard

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room CITY VIEW

  • Sleeps 10
  • Free WiFi

Room RUN OF HOUSE

  • Sleeps 10
  • Free WiFi

Room STANDARD

  • Sleeps 10
  • Free WiFi

SINGLE STANDARD

  • Sleeps 1
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun within a 5-minute walk of Mercado 23, Palette Hotel Batab is within a 15-minute stroll of Las Palapas Park. This 3-star hotel has 68 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Mercado 23 - 5 min walk - 0.3 miles
  • Las Palapas Park - 10 min walk - 0.5 miles
  • Benito Juarez Municipal Building - 13 min walk - 0.7 miles
  • Plaza 28 - 16 min walk - 0.9 miles
  • La Sagrada Familia Parish - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪La Parrilla - ‬8 min walk
  • ‪Subway - ‬9 min walk
  • ‪El Paisano Del 23 - ‬3 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪11:11 Club - ‬14 min walk

About this property

Palette Hotel Batab

Palette Hotel Batab offers free WiFi in public areas and a conference center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include phones and wardrobes or closets. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 85 for adults and MXN 85 for children
  • A restaurant

Restaurants on site

  • Lol-Ha

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (689 square feet of space)
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1985
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 85 for adults and MXN 85 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Batab
Batab Cancun
Batab Hotel
Hotel Batab
Hotel Batab Cancun
Batab Hotel Cancun
Capital O Batab
Hotel Batab Hotel
Hotel Batab Cancun
Hotel Batab Hotel Cancun

Frequently asked questions

What's there to do near Palette Hotel Batab?

This hotel is situated in Downtown Cancun, just steps from Mercado 23. You'll also find Ultramar Ferry Puerto Juárez and Cancun Mall within a short drive.

Will I be able to park at Hotel Batab?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Palette Hotel Batab feature a casino?

No, Palette Hotel Batab doesn't have a casino.

Is there an indoor pool at Palette Hotel Batab?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Batab?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and a rainfall showerhead.

Does Hotel Batab have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palette Hotel Batab feature a restaurant that includes a breakfast menu?

Yes, Palette Hotel Batab serves continental breakfast for a surcharge each morning at Lol-Ha.

Does Palette Hotel Batab allow pets to stay free of charge?

No, pets aren't allowed at Palette Hotel Batab.

Does Hotel Batab have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Palette Hotel Batab?

The closest major airport to Palette Hotel Batab is Cancun Intl. Airport (CUN), which is 11.7 mi away (22 minutes by car).

Can I book a room with a balcony at Hotel Batab?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy city views.

Hotel Batab Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 220 reviews
Rating 8 - Good. 61 out of 220 reviews
Rating 6 - Okay. 42 out of 220 reviews
Rating 4 - Poor. 13 out of 220 reviews
Rating 2 - Terrible. 16 out of 220 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gerhard

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room and good staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
It was clean, comfortable and economical. The on-site restaurant is good, as well.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Ferita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, cleaning every day, very friendly people, Breakfast good, i like this hotel, thanks a lot
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and clean, people are nice.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Mike

Breakfast very good. Staff excellent. Building is old but okay. Only complaint: they could maintain the outside cleanliness better, but hey, this is real Cancun, not the hotel zone. In comparison to the general neighborhood it’s much better.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gregory

Great value for Downtown Cancun I have stayed at comparable hotels there costing twice as much.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities
It was very convenient for the price. We only stayed one night and it was fine. It's a very basic accommodation, but it's ok for a short stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac could have been better but overall great option
Stayed 5 nights in Jun 2024
Verified review

6/10 Okay

Vinod

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes. You get what you pay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

SHAWN

Liked: Staff & service, amenities, property conditions & facilities
Really everything no complain
Verified review

10/10 Excellent

NAKETA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 6 nights in Jan 2023
Verified review

8/10 Good

Ivanov

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was a big plus, walking distance to market 23 and ADO central bus station and all Colectivos, R1 rides. Staff is very friendly, wish it had a pool but we traded that perk for the breakfast included.Its a good choice if you want to explore more real local lifestyle and not go for the all inclusive hotels. It's a 10 min ride to Playa El Nino and a 20-30 min ride to Playas in the hotel zone.
Stayed 7 nights in Feb 2023
Verified review

6/10 Okay

Gladys

I was only at this hotel for few hours as I had an early flight. Has a good parking. It is old and for this reason I believe, has a particular smell. Good AC. Good price.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

George Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Batab offers a clean, comfortable and cheap place to stay. The rooms are somewhat spartan - no mini fridge, no safe in room, no desk with chair, etc. However, you get a complimentary breakfast each morning and the on-site restaurant is really good and very affordable. Finally, the staff at Hotel Batab were friendly, helpful and really a pleasure to deal with. I would stay here again.
Stayed 3 nights in Jan 2023
Verified review

4/10 Poor

Candace

Liked: Cleanliness, staff & service
The bed was comfortable and the staff was helpful and friendly. But the hotel is on a very busy, noisy street. It’s also very bare-bones for the price - $70/night - no bath mat, two towels, no coffee in room. Only 1 chair for the balcony. Water was easily accessible.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mar.31/23 room #206 had no internet access through the entire stay. That floor had a multiple room group of older kids very noisy to past 11PM! 4th floor previous stay on Feb.11/23 was great, quiet and with good internet.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Olayida

Liked: Cleanliness, staff & service, property conditions & facilities
The room is good but the internet is not strong enough 😕
Verified review

6/10 Okay

Ricardo Mauricio Merazo

Liked: Cleanliness
Every day we had a bad experience with the room, our toilet did not work well even when we reported
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

J

Liked: Cleanliness, staff & service
I couldn't connect to the wifi in my room
Stayed 1 night in Jan 2024
Verified review

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi not Working
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una ventaja que incluye un desayuno completo. , guardan eEn recepción guardan el equipaje antes de la hora del check in y despues de check out.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente, muy rico los desayunos y la limpieza diaria a la habitacion
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo usamos solo para pasar la noche lo cual lo que me gusto que si traes 3 niños no tuvimos problema en ser una familia de 5 ya que en otros hoteles no nos dejan solo quieren 4
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cucarachas en la habitación
Stayed 1 night in Sep 2025