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Casa Mallorca

3.0 star property

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Living area
Restaurant
Habitacion Jr Suite, 1 Cama Queen Size | Desk, iron/ironing board, WiFi (free), bed sheets
Reception
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Av Puertos #82-A, Lote 7 Mz 9 Sm 31, Mpio. Benito Juarez, Cancun, QROO, 77508
  • Place, Las Palapas Park
    ‪1 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪6 min walk‬
  • Place, Plaza 28
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size | Desk, iron/ironing board, WiFi (free), bed sheets

Habitacion Deluxe, 1 Cama Queen Size

9.4 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size | Desk, iron/ironing board, WiFi (free), bed sheets

Habitacion Jr Suite, 1 Cama Queen Size

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size | Desk, iron/ironing board, WiFi (free), bed sheets

Habitacion Standard, 1 Cama Queen Size

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun, Casa Mallorca is within a few miles (5 km) of popular sights such as Cancun Mall and Ultramar Ferry Puerto Juárez. This 10-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 6 min walk - 0.4 miles
  • Ceviche Square - 8 min walk - 0.5 miles
  • Plaza 28 - 9 min walk - 0.5 miles
  • Mercado 23 - 10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Hunter Bar - ‬3 min walk
  • ‪Cheester - ‬1 min walk
  • ‪Marquesitas Ricky - ‬3 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Restaurante los Alcatraces - ‬2 min walk

About this property

Casa Mallorca

Casa Mallorca features free WiFi in public areas, express check-out, and free newspapers. There's free offsite parking if you drive. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include a terrace and a garden.
Guests can stay connected with free WiFi. Free newspapers, ceiling fans, and ironing boards are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 189 for adults and MXN 189 for children
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 2000
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 19 2025 to February 5 2026 (dates subject to change):
  • One of the dining venues
  • Breakfast
  • Daily housekeeping

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 189 for adults and MXN 189 for children
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Boutique Casa Mallorca Cancun
Hotel Boutique Casa Mallorca
Boutique Casa Mallorca Cancun
Boutique Casa Mallorca
Casa Mallorca Hotel
Casa Mallorca Cancun
Capital O Casa Mallorca
Casa Mallorca Hotel Cancun
Hotel Boutique Casa Mallorca

Frequently asked questions

Are free cancellation options available at Casa Mallorca?

Casa Mallorca provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Casa Mallorca?

This hotel is situated in Downtown Cancun, just steps from Las Palapas Park and Xbalamqué Theater, and within a short walk of Ceviche Square. You'll also find Cancun Mall and Plaza Las Americas within a short drive.

Will I be able to park at Casa Mallorca?

No, there isn't parking at the hotel but you'll find free parking.

Does Casa Mallorca have a casino?

No, Casa Mallorca doesn't have a casino.

Will I find an indoor pool at Casa Mallorca?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Casa Mallorca?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a garden view and free WiFi.

Does Casa Mallorca have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa Mallorca have a restaurant with a breakfast menu?

Yes, Casa Mallorca serves continental breakfast each morning for a surcharge from its restaurant. Please note that one of the dining venues will be closed and breakfast unavailable between June 19 2025 and February 5 2026 (subject to change).

Will Casa Mallorca allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa Mallorca.

Does Casa Mallorca have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Casa Mallorca?

The closest major airport to Casa Mallorca is Cancun Intl. Airport (CUN), which is 11.3 mi away (26 minutes by car).

Can I book a room with a balcony at Casa Mallorca?

No, there aren't any guestrooms with balconies at Casa Mallorca.

Casa Mallorca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 107 reviews
Rating 8 - Good. 34 out of 107 reviews
Rating 6 - Okay. 7 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Family and staff were charming, warm, and helpful. Great food and coffee
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice stay, very clean.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffee at the restaurant here.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this hotel! Staff were very friendly and welcoming. Great value and would definitely stay here again!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite comfortable, very clean, and well appointed and the staff could not have been more friendly and helpful. The food and coffee in the attached cafe were delicious.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, the property is well maintained and super clean and safe
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Friendly and very helpful staff. We will definitely stay here again.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the Casa's cafe and the host's friendly service and English.
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Caren M

Liked: Staff & service

Small, affordable stay in Cancun

Casa Mallorca is a small family run hotel off a main street, which made it easy to walk to other areas to find food, shopping, etc. The staff were helpful and the cafe that is attached to the hotel is great. Food was tasty and it had excellent coffee.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

ameyalli

Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service when we arrived. Room was clean and cozy.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay for a layover or short stay in Cancun. Very clean and comfortable.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Wallis

Liked: Cleanliness, property conditions & facilities
This hotel is a no frills hotel. It was clean and has a nice restaurant attached. recommend it as a nice budget hotel
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredibly, very informative and friendly. Room was very clean and quiet. Definitely stay again
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family who own & run this property are the kindest of people, not to mention how they do what they can to make sure your experience with them is as relax & comforting as possible. I stay with them every time I pass by Cancun & it’s always such a pleasure to be there.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Budget place without the shrills. Miguel was very attentive and makes great coffee!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Caj

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Very friendly and accommodating.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was tiny. But clean,
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful stay! Casa Mallorca's charm lies in its friendly and accommodating staff. They went above and beyond to ensure a comfortable and enjoyable experience. While the property itself might not offer the luxurious amenities of some larger resorts, the warm hospitality more than makes up for it. Overall, it's a fantastic choice for travelers seeking a welcoming and friendly atmosphere in Cancun.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this place. The bed was very comfortable and it was quiet given the proximity to everything. It was tricky to find and even our taxi driver had difficulty as there is no signage. We only had about three minutes of hot water which was unfortunate but the air conditioning works well. The cafe downstairs is excellent with incredible coffee.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Jorge and his daughter were extremely sweet and helpful! They really made us feel like friends even though we were just there for one night. The area is relatively quiet and next to a park, but there are lots of shops and restaurants nearby. Easy to come and go with a very secure gate and lovely plants and flowers. Would definitely recommend!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Yuen Yee

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay for one night stopover in Cancun. It had plenty of eateries very close and within easy access to buses and taxis. The check-in was slow and it was not clear where to go. We waited outside the gate and had tried to call the hotel but there was no answer. In the end we enquired at the cafe and was told to wait there until a staff can come check us in. The room was nice and simple and clean and served our needs.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Lixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean. the owner is very nice and helpful. There is no lobby or common sitting area. We arrived late at night, it would be helpful if there is a doorbell. The lady in the restaurant next door confirmed we’re at the right place. installing an exhaust fan in the bathroom with waterproof paint will reduce moisture accumulation. It was a good stay.
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Karoly

Liked: Cleanliness, staff & service
No tv inthe room. No microvave.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities
We came to Cancun for a last-minute long weekend. We did not want to party or be around a bunch of crazy tourist areas. This little place had great reviews and it definitely lived up to them!! The room was spotlessly, clean, and fresh. The towels and linens smelled so good. We got the standard room which just included a bedroom with a queen bed and a a little dining table and a bathroom. It was perfect for our needs. (Two adults). You enter and check in through the sliding wooden doors at the little restaurant in front. All the staff was extremely friendly and welcoming. We ate twice for breakfast at the little restaurant/café. The Chilaquiles were amazing!! Also they make extremely good cappuccino and lattes and pastries. We felt very safe there and I would stay there again. Every night we walked down the street to different restaurants, cafés, etc.. a short Uber to Las Palapas for some evening snacks! It was a really great stay!
Stayed 1 night in Mar 2025