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Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with free parking, 7-minute walk to Mercado 23
VIP Access

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Photo gallery for Adhara Hacienda Cancun

Arcade
Reception
Terrace/patio
Exterior
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪5 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(45 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.6 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Downtown Cancun, Adhara Hacienda Cancun is a leisurely stroll from popular sights such as Mercado 23 and Benito Juarez Municipal Building. This 174-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Mercado 23 - 5 min walk - 0.3 miles
  • Las Palapas Park - 10 min walk - 0.6 miles
  • Benito Juarez Municipal Building - 11 min walk - 0.6 miles
  • Puerto Cancun Golf Course - 16 min walk - 0.9 miles
  • Plaza 28 - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Paisano Del 23 - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Ty-Coz - ‬7 min walk

About this property

Adhara Hacienda Cancun

Family-friendly hotel with free parking, 7-minute walk to Mercado 23
Adhara Hacienda Cancun features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and a meeting room.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Adhara Hacienda Cancun?

Adhara Hacienda Cancun offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near Adhara Hacienda Cancun?

This hotel is situated in Downtown Cancun within a short 13-minute walk of Las Palapas Park and also 7 minutes on foot from Mercado 23. You'll also find Ultramar Ferry Puerto Juárez and Plaza Las Americas within a short drive.

Is there parking available at Adhara Hacienda Cancun?

Yes, secured self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Adhara Hacienda Cancun include a casino on the premises?

No, Adhara Hacienda Cancun doesn't have a casino.

Will I find an indoor pool at Adhara Hacienda Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Adhara Hacienda Cancun a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Adhara Hacienda Cancun?

No, there isn't a spa tub at this hotel.

Does Adhara Hacienda Cancun have a restaurant that serves breakfast?

Yes, Adhara Hacienda Cancun serves free buffet breakfast at El Alhena each morning.

Will Adhara Hacienda Cancun allow pets to stay free of charge?

No, pets aren't allowed at Adhara Hacienda Cancun.

Are there connecting rooms at Adhara Hacienda Cancun?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Adhara Hacienda Cancun?

The closest major airport to Adhara Hacienda Cancun is Cancun Intl. Airport (CUN), which is 11.5 mi away (21 minutes by car).

Are there rooms with balconies at Adhara Hacienda Cancun?

Yes, some guestrooms at Adhara Hacienda Cancun offer a furnished balcony and may feature city views.

Does Adhara Hacienda Cancun offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Adhara Hacienda Cancun.

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 978 reviews
Rating 8 - Good. 314 out of 978 reviews
Rating 6 - Okay. 104 out of 978 reviews
Rating 4 - Poor. 26 out of 978 reviews
Rating 2 - Terrible. 22 out of 978 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay. Close to many restaurants. Pillows a bit firm but room was as expected... staff cleaned room daily. Breakfast buffet was excellent.
Stayed 5 nights in Oct 2025

8/10 Good

sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Reception and pool areas are nice. The rooms are comfortable but need a bit of attention and show signs of aging. They are also not sound proof. We could hear someone snoring in the next room at night for example. Free buffet breakfast is a big bonus and is quite good. Overall, it’s a pretty good hotel without being exceptional. We have stayed here multiple times now mainly because of the price during the low season
Stayed 2 nights in Oct 2025

2/10 Terrible

miguel eduardo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
La primera habitación que me dieron tenía un tremendo olor a drenaje, para reportarlo tienes que mandar un WhatsApp y esperar que te contesten (no hay comunicación directa a recepción, entonces toma tu maleta, vas a recepción y te asignan otra habitación pero no se puede abrir la puerta, vuelves a bajar a recepción y te dan una llave nueva, vuelvo a subir y tampoco funciona, vuelvo a recepción ?(3era. vez) y me mandan a uno de mantenimiento a quien le demuestro que no funciona, bajamos juntos de nuevo y es cuando me asignan una nueva habitación……. y para todo, no hubo nunca un “disculpe ud”
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super kind and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Yasir Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. All the staff super friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Flemming

Stayed 4 nights in Sep 2025

8/10 Good

joey

Liked: Cleanliness, staff & service, property conditions & facilities
Ac in rooms doesnt get cold enough
Stayed 3 nights in Aug 2025

10/10 Excellent

Anders

Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel in Downtown Cancun

The check in process was smooth, for the most part. The staff were friendly and very helpful. The pizza at the pool bar can be improved. The roast beef sandwich was great tasting. On a personal level, I would have appreciated the breakfast restaurant staff, showing a bit more kindness and consideration to my elderly mother-in-law. She wanted to take a few pastries up to her room but was denied, with the explanation that it was only for the buffet. We had just left another hotel where she was able to take pastries from the restaurant. Apart from that, the hotel was ideal, within walking distance to the Ado bus terminal.
Stayed 2 nights in Aug 2025

8/10 Good

Sebastian

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
We had clean rooms but the pool was having some kind of mold at the surface of the water and the wall, did not feel clean at all.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dalia

Stayed 3 nights in Jun 2025

10/10 Excellent

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.

10/10 Excellent

Yunelys

Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular , regresare
Stayed 5 nights in Jul 2025

10/10 Excellent

solomon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Our hotel stay was comfortable and enjoyable. The breakfast was excellent, the pool was clean and towels readily available. We wish there was a lobby bar and airport transfers. Otherwise, we enjoyed our stay immensely.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jesus Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2025

8/10 Good

Jacob

Stayed 2 nights in Jul 2025

10/10 Excellent

Jimmy, Richmond HILL

Stayed 2 nights in Jul 2025

8/10 Good

Nicanor

Business traveler, Traveled with partner
Liked: Cleanliness
It's a nice hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karla Y.

Stayed 1 night in Jul 2025

10/10 Excellent

Jorge A

Liked: Property conditions & facilities
I like everything of this place
Stayed 7 nights in Jun 2025

4/10 Poor

Azam

Stayed 4 nights in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025

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