Waterpark Hotels in Xcaret

"Property is beautiful, so many things to do. Service is great food and drinks also great. Is a green facility on a preserved area. My only concern is that from all 20 pools that the facility has no one is climatized or heated. Depending on the time of the year of your visit especially if traveling with small children this might be a n issue. I believe that for the 5star hotel category at least they should provide this service in one or two of the pools to have options. Another downside is even though they have more than 20 restaurants including 2 buffets some of them for dinner required reservations. When we arrived a lot of the reservations were taken. You have to make those in advance prior arrival. "

"This hotel was probably the best place I have ever stayed at. The property was immaculate, there were so many members of staff ensuring everyone there had an amazing stay. Our room was cleaned and restocked twice a day with fresh water and snacks. The hotel itself is massive but feels boutique in a way due to how it’s split by casa’s with individual roof top pools and lobbies. The main pool and restaurant areas are so clean and beautifully designed. Everything was so thought out from someone coming round to clean sunglasses by the pool to refillable water bottles that can be filled up on site and around the parks. The restaurants were all wonderful, Arenal was our favourite for dinner but Mercado the Mexican buffet offered everything and more that you could ask for and this was our go to spot for breakfast. Any restaurant you go to will be a great experience. The transport to and from the parks is smooth and organised. We did a textile workshop one lunch time and it was lovely, the little bag they give you to bring your creation home is just as good as what you make! We stayed 10 nights and did 6 different parks/tours with still more we could have done. We were honestly so sad to leave and would recommend this place to anyone thinking about it. "

"The pool was awesome "