Family Resorts in Winston - Salem, Winston - Salem

"I am very concerned about my recent stay from March 22–26, 2026. At around 3:00 AM March 26, 2026 someone unexpectedly opened our room door while we were asleep and even turned on the lights. This was extremely alarming and made us feel unsafe. I went to report the incident, but the only response I received was a simple apology and that a note would be made. There was no sense of urgency or reassurance that this serious issue would be properly addressed. This situation is not only disturbing for me, but also raises concerns for the safety and security of other guests staying at this property. I hope management takes this matter seriously and implements better security measures to prevent something like this from happening again. "

"ok"

"When we arrived the lady at the next we friendly. It took a while to get checked in because of computer problems. Once i was given my room key my husband and i headed to our room. Immediately after entering our room i headed back downstairs ro have our room moved. There was a pest spray bottle left in the hotel room and the smell of Marijuana from people smoking in the room right next to us was ridiculous. I was in rhe room for like 3 minites if that. I snapped a quick picture of the bottle of pesticides went downstairs and the lady changed us room but as i was coming down stairs she was walking aways talking on herself about some appearent drama going on with people she knew the was evident by the context of the call. She dissappear for a bout 5 minutes leaving the lobby unattended."