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Recent guest reviews

Front desk was polite. Check in was quick and efficient

Room was spacious, TV was bigger than most hotels provide, and bed was comfortable. Check-In was quick and it took less than 5 minutes to get to Hanes Mall. Pillows were small but comfortable. Starting around 9am there was a lot of hallway noise (doors slamming). This got progressively worse until we checked out @ 11am. Would stay here again in the future.

Friendly staff, good breakfast, spacious rooms! Lots of parking.

Good location, very clean. It’s near I40, but quiet

We appreciated they had rooms with a pull out sofa for a 3rd bed. As a family of 5 sometimes that’s hard to come by. The beds could have been a little softer and the curtains wouldn’t close all the way to black out the light, but the rooms were clean and comforting after a long day at Old Salem.

We'v stayed several times here and always have enjoyed rooms, breakfast and amenities!

The lobby was ok, but the hall on my floor smelled very strongly of pot, I found hair in my "clean" bed, and the bed was incredibly hard. They advertised having a "workout" room, but it only had 3 machines including a treadmill and the treadmill was broken. I will never stay at another comfort suites.

I Was visiting my Aunt and Uncle. I love the location and how easy it was to get to this hotel. The rooms were very clean

Great service, clean and comfortable room. Good location close to shops and restaurants.

I was on a business trip with a co worker to Winston Salem. Book this hotel based on reviews and photos and I would say it was a Great hotel. It's kind of hidden behind the Longhorn steak house, so you might miss your turn. Its less than 5 minutes away from Hanes mall and plenty of restaurants in the area. Would recommend to anyone. Room was clean and very comfortable. Staff was very generous and welcoming upon checking in. One thing I noticed was that when I showered, the shower head looked a bit loose and the water pressure was very high, it was quite hard to turn the knob to a different setting.

Clean, Cozy Room with all the amenities needed for a great overnight stay! Everything was great even the beds were soft & cozy! An added plus was Outback was walking distance!

Last minute booking of the hotel and staff was very friendly and helpful and accommodate things that I didn't have. Room was very clean and comfortable. Enjoyed the stay. Very nice hotel and will be returning very soon. Very convenient location and numerous restaurants in walking distance.

This hotel was clean and the rooms well equipped and the beds very comfortable. Will definitely use again.

We needed the room for only one night--in town for family get-together--and were pleasantly surprised by the accommodations. Room was clean and very comfortable. Only complaints--elevators somewhat slow and bathroom faucet needed adjustment. Will definitely return for next family occasion.

Everything I needed without all the stuff I didn't. It was clean, affordable, comfortable bed, and a very friendly staff. I would defininatly stay here again!

Room smelled really bad and when we told the front desk they offered us air freshener to spray in the room. Also when in the elevator a guy stated that the hotel was basically party central which turned out to be true. I wouldn't recommend this hotel foe families.

The only thing I can complain about this trip and stay was that we were only there one night. The room was large, light and airy, very clean and comfortable. The breakfast was so much better than donuts and cereal. The staff was friendly and helpful. Even though we were in a busy area it was quiet in the room. Great stay and would defiantly recommend.

The room we stayed in was very nice and clean and the bed was very comfortable. Did not try the outdoor pool but it seemed nice (but very small). The free breakfast was one of the worst I've had and the setting was far from "cozy". Forget about trying to get any online work done ; the "high speed Internet" was slower than molasses in a blizzard. There was a great restaurant right down the street that was recommended by the desk staff, and another that we found using the GPS. Winston Salem is a great town with plenty of fabulous restaurants.

Capitol Lodging Ct Winston-Salem NC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located 1.3 mi (2 km) from Hanes Mall, Comfort Suites Hanes Mall is within a 10-minute drive of other popular attractions like Wake Forest University Baptist Medical Center. This 80-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 80 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

Comfort Suites Hanes Mall features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Comfort Suites Hanes Mall

Everyone (6) Business (7) Couples (5) Family (14) Other (2)
5
Family Business Business

Front desk was polite. Check in was quick and efficient

By on Jan 26, 2020

4
Family

Room was spacious, TV was bigger than most hotels provide, and bed was comfortable. Check-In was quick and it took less than 5 minutes to get to Hanes Mall. Pillows were small but comfortable. Starting around 9am there was a lot of hallway noise (doors slamming). This got progressively worse until we checked out @ 11am. Would stay here again in the future.

By on Nov 29, 2019

5
Family

Friendly staff, good breakfast, spacious rooms! Lots of parking.

By on Nov 18, 2019

4
Everyone

By on Oct 10, 2019

5
Business Business Family

Good location, very clean. It’s near I40, but quiet

By on Sep 30, 2019

4
Everyone

By on May 26, 2019

4
Family

We appreciated they had rooms with a pull out sofa for a 3rd bed. As a family of 5 sometimes that’s hard to come by. The beds could have been a little softer and the curtains wouldn’t close all the way to black out the light, but the rooms were clean and comforting after a long day at Old Salem.

By on Feb 8, 2019

5
Everyone

We'v stayed several times here and always have enjoyed rooms, breakfast and amenities!

By on Jan 13, 2019

1
Everyone

The lobby was ok, but the hall on my floor smelled very strongly of pot, I found hair in my "clean" bed, and the bed was incredibly hard. They advertised having a "workout" room, but it only had 3 machines including a treadmill and the treadmill was broken. I will never stay at another comfort suites.

By , from NC on Nov 16, 2018

5
Everyone

I Was visiting my Aunt and Uncle. I love the location and how easy it was to get to this hotel. The rooms were very clean

By , from BOSTON MA on Oct 9, 2017

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