Comfort Suites Hanes Mall

2.5 star property
Hotel with free breakfast, near Hanes Mall

Choose dates to view prices

Photo gallery for Comfort Suites Hanes Mall

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪7 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Place, Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(80 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(110 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(46 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

About the neighborhood

Winston-Salem

Within a short walk of Hanes Mall, Comfort Suites Hanes Mall is within a mile (2 km) of Wilkes Regional. This 80-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Hanes Mall - 7 min walk - 0.4 miles
  • Novant Health Forsyth Medical Center - 2 min drive - 1.7 miles
  • Wake Forest University Baptist Medical Center - 6 min drive - 3.3 miles
  • Benton Convention Center - 8 min drive - 5.8 miles
  • Wake Forest University - 13 min drive - 7.0 miles

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪The Cookie House - ‬3 min drive

About this property

Comfort Suites Hanes Mall

Hotel with free breakfast, near Hanes Mall
Comfort Suites Hanes Mall features a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 23 to September 07.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Comfort Suites Hanes Mall?

Comfort Suites Hanes Mall offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on Oct 12, 2025 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Comfort Suites Hanes Mall?

Based on positive ratings, guests enjoy the hotel's location in Winston-Salem, and it's within a short 15-minute walk of Hanes Mall. You'll also find Truist Stadium and Joe White Tennis Center at Hanes Park within a short drive.

Is parking available on site at Comfort Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites Hanes Mall have a casino at the property?

No, Comfort Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Comfort Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 23 until September 07.

What will couples enjoy most about a stay at Comfort Suites Hanes Mall?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Comfort Suites Hanes Mall?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Comfort Suites Hanes Mall feature a restaurant that includes a breakfast menu?

Comfort Suites Hanes Mall offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites Hanes Mall allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Hanes Mall though service animals are welcome.

Are there connecting rooms at Comfort Suites Hanes Mall?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Suites Hanes Mall?

The closest major airport to Comfort Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.2 mi away (13 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 26.7 mi away (28-minute drive).

Are there rooms with balconies at Comfort Suites Hanes Mall?

No, at Comfort Suites Hanes Mall, there aren't any guestrooms that list a balcony.

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Fredrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy
Stayed 1 night in Jul 2025

10/10 Excellent

Andi, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and very spacious, and they had a true hot breakfast in the morning which I’m not finding at most of the other hotels!
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it had an extra room with 2 king beds and a couch bed.
Stayed 1 night in Jun 2025

6/10 Okay

Courtney

Business traveler, Traveled with family
A little run down staff was helpful, it was fine for a last minute need.
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2025

2/10 Terrible

Josh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in after a 6 hour drive, got to the room to find bugs and hair everywhere. Turned around, checked out and found something far better. 10/10 do not recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Temple

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stacy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Average, I guess

The room did not meet what I had chosen online, but they were accommodating to a certain degree
Stayed 2 nights in Jun 2025

10/10 Excellent

Sherrell

Traveled with family and small children
Liked: Cleanliness
Convenient and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

LUZ, WEST NEW YORK

Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ulisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot to stop midway home from vacation. It was easy to get to. Room was very neat and clean. Great location very close to several dining choices. Front desk staff was amazing. If they offered more than 5 stars I would give them to Kyle. I made an error in the on line booking date. He helped me correct it and made me feel better about it. Being extremely fatigued from traveling all week, that simple act was lovely.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

6/10 Okay

Milton

Stayed 1 night in Jun 2025

8/10 Good

DONNIE

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean as well as the bathroom. The staff were very friendly and helpful. The breakfast each morning was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danyelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location in a very busy area.

This was a great location in Winston Salem. It's tucked right off the main strip near the mall away from the chaotic traffic, but still just a few minutes from the mall and restaurants. The room was spacious and clean, the breakfast was very good too. The gentleman at the front desk was like a trip back in time with his professionalism, kindness, and conversation. The only negative thing I could possibly point out is the extior could use a good pressure washing, for curb appeal, however that's not going to stop me from this location being my go to when I'm in the area.
Stayed 1 night in May 2025

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean looking but smells a little musty. Pool was nice. Room was very clean.
Stayed 1 night in Jun 2025

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable and clean room, ice machine broken on third floor, nice breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, large room, great breakfast!

We needed to reserve our room early due to my husband having surgery that day. We needed a first floor room and two beds. When I called, I was accommodated immediately and when we arrived earlier than check in time, our room was ready for us. It was large and very clean. The included breakfast was very fresh and delicious with a good variety. I don’t expect much from hotel breakfast and this was a delightful surprise. The only negative I experienced is that the rooms are not very soundproof, it was noisy from others above us. It’s conveniently located near much shopping and restaurants. I would recommend it, great value for the money.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel next door is an eyesore but the confort inn was great. The service was quick and friendly and the staff was very nice. The inside of the hotel is well designed and clean. And the room i was in i give it an A+. I will come here again if i have to visit Winston-Salem.
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! The staff and building was great!
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable bed, quiet. Nice, large room. I would suggest an upgrade in towel quality, but not a deal breaker.
Stayed 1 night in Jun 2025