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Comfort Suites Hanes Mall

2.5 star property

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Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
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Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪7 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Place, Novant Health Medical Park Hospital
    ‪3 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(87 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(117 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(50 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

Sleep Inn Hanes Mall

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,001 reviews
$75 nightly
The price is $84
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Total with taxes and fees
Sleep Inn Hanes Mall

About the neighborhood

Winston-Salem

Comfort Suites Hanes Mall is located within a mile (2 km) of Hanes Mall and Wilkes Regional. This 80-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Hanes Mall - 7 min walk - 0.4 miles
  • Wilkes Regional - 11 min walk - 0.6 miles
  • Adventure Landing Winston-Salem - 15 min walk - 0.8 miles
  • Novant Health Forsyth Medical Center - 2 min drive - 1.7 miles
  • Novant Health Medical Park Hospital - 3 min drive - 1.9 miles

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪The Cookie House - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive

About this property

Comfort Suites Hanes Mall

Comfort Suites Hanes Mall features a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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La Quinta Inn & Suites by Wyndham Winston-Salem
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  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 23 to September 07.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Comfort Suites Hanes Mall?

Comfort Suites Hanes Mall offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of Feb 22, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on Feb 23, 2026 start from $96.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Comfort Suites Hanes Mall?

Based on positive ratings, guests enjoy the hotel's location in Winston-Salem, and it's within a short 15-minute walk of Hanes Mall. You'll also find Truist Stadium and Adventure Landing Winston-Salem within a short drive.

Will I be able to park at Comfort Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites Hanes Mall have a casino at the property?

No, Comfort Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Comfort Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 23 until September 07.

Is Comfort Suites Hanes Mall a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Comfort Suites Hanes Mall?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Comfort Suites Hanes Mall feature a restaurant that includes a breakfast menu?

Comfort Suites Hanes Mall offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites Hanes Mall allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Hanes Mall though service animals are welcome.

Does Comfort Suites Hanes Mall have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Suites Hanes Mall?

The closest major airport to Comfort Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.2 mi away (13 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 26.8 mi away (28-minute drive).

Are there rooms with balconies at Comfort Suites Hanes Mall?

No, you won't find guestrooms with balconies at Comfort Suites Hanes Mall.

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fresh and clean. The staff were very courteous. The room was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

4/10 Poor

Robert

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like weed in the whole second floor, neighboring rooms stomping and slamming doors until 4am, exterior very dirty
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room very clean! Staff friendly! Breakfast area clean and food was good!
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfortable bed hot shower. Staff very friendly and accommodating
Stayed 1 night in Nov 2025

10/10 Excellent

William E

Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were great. Beds were not comfortable though.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service
Staff was very nice!
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great service clean rooms
Stayed 1 night in Nov 2025

8/10 Good

DONNIE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and I have never had any problems. The room is clean and the staff are very friendly and helpful.
Stayed 2 nights in Nov 2025

2/10 Terrible

Samorian

Didn’t recieve a room
Stayed 1 night in Nov 2025

4/10 Poor

Gloria

Business traveler
Liked: Cleanliness
Other guest smoking dope in room across hall very loud abrasive language cops had to come to remove them .
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet hotel. Staff was very friendly. Easy to find right off the highway with lots of shopping and dining options around.
Stayed 2 nights in Nov 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Amenities
The room I was in had a smoky smell, like it had been in a fire. The curtain blinds wouldn't close completely so a lot of light got into the room at night, making it hard to sleep. It took about 3 minutes for the water to heat up for the shower. The complementary breakfast was just meh, would rather have a Bojangles biscuit. Staff was very helpful and friendly throughout the weekend.
Stayed 2 nights in Nov 2025

8/10 Good

Adrienne

Traveled with family
Liked: Cleanliness, staff & service
AC kept the room cool, clean linens, friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jay

Stayed 1 night in Nov 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities
Everything was great, as always
Stayed 1 night in Nov 2025

4/10 Poor

Alan

Liked: Staff & service
Disliked: Cleanliness
room was clean and in good shape. Bed was too stiff. Breakfast food terrible
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward T, Stuart

Stayed 2 nights in Oct 2025

6/10 Okay

Marie

Traveled with partner
Okay hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

10/10 Excellent

Latasha

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was very cordial and helpful. Breakfast was good. The A/C put off a mildew smell until the unit really got going, but other than that, nothing to complain about. Would stay here again!
Stayed 3 nights in Oct 2025

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