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Comfort Suites Hanes Mall

2.5 out of 5.0

Recent guest reviews

Great service, clean and comfortable room. Good location close to shops and restaurants.

I was on a business trip with a co worker to Winston Salem. Book this hotel based on reviews and photos and I would say it was a Great hotel. It's kind of hidden behind the Longhorn steak house, so you might miss your turn. Its less than 5 minutes away from Hanes mall and plenty of restaurants in the area. Would recommend to anyone. Room was clean and very comfortable. Staff was very generous and welcoming upon checking in. One thing I noticed was that when I showered, the shower head looked a bit loose and the water pressure was very high, it was quite hard to turn the knob to a different setting.

Clean, Cozy Room with all the amenities needed for a great overnight stay! Everything was great even the beds were soft & cozy! An added plus was Outback was walking distance!

Last minute booking of the hotel and staff was very friendly and helpful and accommodate things that I didn't have. Room was very clean and comfortable. Enjoyed the stay. Very nice hotel and will be returning very soon. Very convenient location and numerous restaurants in walking distance.

This hotel was clean and the rooms well equipped and the beds very comfortable. Will definitely use again.

We needed the room for only one night--in town for family get-together--and were pleasantly surprised by the accommodations. Room was clean and very comfortable. Only complaints--elevators somewhat slow and bathroom faucet needed adjustment. Will definitely return for next family occasion.

Everything I needed without all the stuff I didn't. It was clean, affordable, comfortable bed, and a very friendly staff. I would defininatly stay here again!

Room smelled really bad and when we told the front desk they offered us air freshener to spray in the room. Also when in the elevator a guy stated that the hotel was basically party central which turned out to be true. I wouldn't recommend this hotel foe families.

The only thing I can complain about this trip and stay was that we were only there one night. The room was large, light and airy, very clean and comfortable. The breakfast was so much better than donuts and cereal. The staff was friendly and helpful. Even though we were in a busy area it was quiet in the room. Great stay and would defiantly recommend.

The room we stayed in was very nice and clean and the bed was very comfortable. Did not try the outdoor pool but it seemed nice (but very small). The free breakfast was one of the worst I've had and the setting was far from "cozy". Forget about trying to get any online work done ; the "high speed Internet" was slower than molasses in a blizzard. There was a great restaurant right down the street that was recommended by the desk staff, and another that we found using the GPS. Winston Salem is a great town with plenty of fabulous restaurants.

Was only there for one night but it was a pleasant stay. Best value for book!

Very clean place. Looked like the place was recently opened.

I arrived at the hotel fighting off a cold and wanting to get settled in and in bed ASAP. My key was waiting for me and check-in took just moments. I was quickly in my very clean room and settled in for a well needed nights rest. The bed was great and I really woke up feeling much better. The breakfast was what you might call a heavy continental with Waffle Machine being the only "hot food". There was lots of fruit, cereals, pastries, and some items you could microwave like biscuits and hard boiled eggs. Overall I would stay there again no question.

Everyone was so nice at the hotel and would go back and stay again.

The staff were very friendly and helpful. Evening meal was within the same parking area(Outback Steakhouse) which is one of our favorites. Would not hesitate to stay again.

The hotel & staff was very accommodating. The room was clean and the breakfast was nice. I have young children and safety is my top priority and the location was just that safe!! Overall good experience for our short day trip to Winston Salem.

Very convienent. It was clean and quiet. I will come back.

Excellent staff and clean facility

A one night stop. Overall very happy with the hotel, price was great, staff was exceptionally friendly and welcoming.

Mainly rested and prepared for the meeting next day.

200 Capitol Lodging Ct Winston-Salem NC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located 1.3 mi (2.1 km) from Hanes Mall, Comfort Suites Hanes Mall is within a 10-minute drive of Wake Forest University Baptist Medical Center. This 80-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. It's in central Winston-Salem and also within a 15-minute drive of Wake Forest University.


Dining

Free hot/cold buffet breakfast is served each morning from 6 AM to 9 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 80 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.


Property features

Guests of Comfort Suites Hanes Mall have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Comfort Suites Hanes Mall

Everyone (1) Business (7) Couples (5) Family (9) Other (2)
5

comfortable room

Everyone

Great service, clean and comfortable room. Good location close to shops and restaurants.

By , from Atlanta GA on Feb 27, 2017

5

nice hotel near hanes mall

BusinessTravelers

I was on a business trip with a co worker to Winston Salem. Book this hotel based on reviews and photos and I would say it was a Great hotel. It's kind of hidden behind the Longhorn steak house, so you might miss your turn. Its less than 5 minutes away from Hanes mall and plenty of restaurants in the area. Would recommend to anyone. Room was clean and very comfortable. Staff was very generous and welcoming upon checking in. One thing I noticed was that when I showered, the shower head looked a bit loose and the water pressure was very high, it was quite hard to turn the knob to a different setting.

By , from Charlotte, NC on Mar 29, 2016

4

nice overnite stay!

Families

Clean, Cozy Room with all the amenities needed for a great overnight stay! Everything was great even the beds were soft & cozy! An added plus was Outback was walking distance!

By on Sep 24, 2015

5

medical trip

Couples

Last minute booking of the hotel and staff was very friendly and helpful and accommodate things that I didn't have. Room was very clean and comfortable. Enjoyed the stay. Very nice hotel and will be returning very soon. Very convenient location and numerous restaurants in walking distance.

By on Aug 9, 2015

4

very nice hotel

Families

This hotel was clean and the rooms well equipped and the beds very comfortable. Will definitely use again.

By on Jan 7, 2015

4

very nice stay

Couples

We needed the room for only one night--in town for family get-together--and were pleasantly surprised by the accommodations. Room was clean and very comfortable. Only complaints--elevators somewhat slow and bathroom faucet needed adjustment. Will definitely return for next family occasion.

By on Dec 29, 2014

5

fantastic business trip

BusinessTravelers

Everything I needed without all the stuff I didn't. It was clean, affordable, comfortable bed, and a very friendly staff. I would defininatly stay here again!

By on Aug 3, 2014

3

not the best hotel!

Families

Room smelled really bad and when we told the front desk they offered us air freshener to spray in the room. Also when in the elevator a guy stated that the hotel was basically party central which turned out to be true. I wouldn't recommend this hotel foe families.

By on Aug 3, 2014

5

very nice trip

Couples

The only thing I can complain about this trip and stay was that we were only there one night. The room was large, light and airy, very clean and comfortable. The breakfast was so much better than donuts and cereal. The staff was friendly and helpful. Even though we were in a busy area it was quiet in the room. Great stay and would defiantly recommend.

By on Jul 12, 2014

4

comfortable stay

BusinessTravelers

The room we stayed in was very nice and clean and the bed was very comfortable. Did not try the outdoor pool but it seemed nice (but very small). The free breakfast was one of the worst I've had and the setting was far from "cozy". Forget about trying to get any online work done ; the "high speed Internet" was slower than molasses in a blizzard. There was a great restaurant right down the street that was recommended by the desk staff, and another that we found using the GPS. Winston Salem is a great town with plenty of fabulous restaurants.

By on Jun 29, 2013