Courtyard by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax in style with wicker chairs and tables surrounding a cozy fire pit, steps from the pool.

Relax by the pool surrounded by lush greenery and comfortable lounge seating.

Welcome to our reception area, where friendly staff are ready to assist you.

Relax in our inviting lobby, featuring a seating area with sofas and chairs, and a dining section with tables and chairs.

Experience the modern design of this hotel, featuring a mix of white and dark-toned exterior walls, multiple balconies, and large windows.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast available
Bar
Pool
Gym
24/7 front desk
Housekeeping

Explore the area

1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103

Hanes Mall
‪9 min walk‬
Novant Health Forsyth Medical Center
‪2 min drive‬
Wake Forest University Baptist Medical Center
‪6 min drive‬
Winston-Salem, NC (INT-Smith Reynolds)
‪13 min drive‬

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Room options

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Sleeps 2
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Sleeps 2
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Sleeps 2
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

Wonderful

312 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Sleeps 2
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

Wonderful

312 sq ft
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Sleeps 4
2 Queen Beds

About the neighborhood

Winston-Salem

Within a short walk of Hanes Mall, Courtyard by Marriott Winston-Salem Hanes Mall is within 2 miles (3 km) of Wilkes Regional. This 122-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

Hanes Mall - 9 min walk - 0.5 miles
Novant Health Forsyth Medical Center - 2 min drive - 1.5 miles
Wake Forest University Baptist Medical Center - 6 min drive - 4.0 miles
Benton Convention Center - 8 min drive - 5.5 miles
Wake Forest University - 12 min drive - 8.3 miles

Getting around

Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive

Restaurants

‪Chick-fil-A - ‬10 min walk
‪Texas Roadhouse - ‬13 min walk
‪Golden Corral - ‬11 min walk
‪Starbucks - ‬16 min walk
‪Olive Garden - ‬11 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem with a fitness center and a seasonal outdoor pool

Guests of Courtyard by Marriott Winston-Salem Hanes Mall enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Housekeeping is available on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Relax in comfort with a large bed, desk, and nightstands, set amidst a serene atmosphere.

Pool
Breakfast included
Parking included
Free WiFi

$95 nightly

Jul 13 - Jul 14

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 10 to 15 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Restaurants on site

The Bistro

Things to do

Gym
Seasonal outdoor pool
Water skiing

Family friendly

Free rollaway/extra bed
In-room crib
Laundry facilities
Mini-fridge
Seasonal outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)

Business services

1,603 square feet of conference space
Business center
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
4 floors
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

32-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Mini-fridge

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Phone
Recycling
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes

Courtyard Marriott Hanes Hotel

Courtyard Marriott Hanes Hotel Winston-Salem Mall

Courtyard Marriott Winston-Salem Hanes Mall

Courtyard Marriott Winston-Salem Hanes Mall Hotel

Courtyard Marriott Hanes Mall Hotel

Courtyard Marriott Hanes Mall

Courtyard by Marriott Winston-Salem Hanes Mall Hotel

Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Are free cancellation options available at Courtyard by Marriott Winston-Salem Hanes Mall?

Courtyard by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to see within easy reach of Courtyard by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem within a short 11-minute walk of Hanes Mall. You'll also find Truist Stadium and Joe White Tennis Center at Hanes Park within a short drive.

Will I be able to park at Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a casino at the property?

No, Courtyard by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Courtyard by Marriott Winston-Salem Hanes Mall?

Couples staying at this hotel will appreciate amenities like a separate bath and shower as well as a bar and a restaurant.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a hot tub?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott Winston-Salem Hanes Mall feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Winston-Salem Hanes Mall serves a cooked-to-order breakfast for a surcharge each morning at The Bistro.

Will Courtyard by Marriott Winston-Salem Hanes Mall allow pets to stay for free?

No, pets aren't allowed at Courtyard by Marriott Winston-Salem Hanes Mall though service animals are welcome.

Are there connecting rooms at Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Courtyard by Marriott Winston-Salem Hanes Mall?

The closest major airport to Courtyard by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 9.1 mi away (14 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.9 mi away (32-minute drive).

Are there rooms with balconies that I can book at Courtyard by Marriott Winston-Salem Hanes Mall?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Winston-Salem Hanes Mall.

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Steeve

Apr 12, 2025

Stayed 1 night in Mar 2025

6/10 Okay

George Emmett

Apr 5, 2025

Stayed 2 nights in Dec 2024

10/10 Excellent

Rasheed

Apr 4, 2025

Great

Stayed 1 night in Apr 2025

8/10 Good

Mechelle

Traveled with family

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I did not have access to WIFI during my entire visit.

Stayed 2 nights in Mar 2025

10/10 Excellent

Altareit

Business traveler

Mar 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

W-S CM Review

The room was immaculate and cozy. Guest check-in and out was very quick and professional. Overall a great place to stay! Hope to go back soon!!!

Stayed 1 night in Mar 2025

10/10 Excellent

April

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk staff was pleasant and helpful. Room was clean and comfortable. Free breakfast was better than most places I’ve stayed. I would recommend this hotel for anyone needing to stay in Winston Salem.

Stayed 1 night in Mar 2025

6/10 Okay

Marlo

Feb 21, 2025

Liked: Staff & service

I liked that the front desk receptionist who checked me in was amazing. I had her name, but I seem to have forgotten it. But if you look at the time I checked in, it shouldn’t be hard to find out. But I didn’t like when suspicious people were coming from behind the building after dark. They clearly didn’t stay there. That’s why I mentioned more lighting in the parking lot. Or at least security checks. And I still haven’t received my deposit back yet.

Stayed 2 nights in Feb 2025

10/10 Excellent

Ayana

Feb 17, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Syed Arif

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall pretty satisfied.

Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Traveled with family

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2025

10/10 Excellent

Cedric

Jan 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

6/10 Okay

Diane

Traveled with partner

Jan 5, 2025

Liked: Cleanliness

The TV was off most of the evening. Next morning no TV again. When I told the person at the front desk that we did not have a hairdryer, he sent a person to the room to “show “ me where it was. Surprise No hairdryer. I felt he was disrespectful to doubt what I told him.

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Dec 25, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

I got in about 12:30 in the morning after a long flight and the front desk lady had the front door locked with no way to reach her. After enough knocking she finally came with an attitude like i was doing something wrong I had a reservation paid for already and did not appreciate that introduction. Then she followed up with some more very rude abrupt service i told her i didnt appreciate her service and she tried to explain by saying she got robbed the other night is which i continued to say if that was your problem for letting me in then maybe you should find another job instead of treating everybody criminal and locking the doors during business hours.

Stayed 2 nights in Dec 2024