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 Winston - Salem •1 Room
 Winston - Salem • 1 Room
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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 out of 5.0

Courtyard by Marriott Winston-Salem Hanes Mall

3.0 out of 5.0
Overview Reviews Amenities & Policies
1600 Westbrook Plaza Drive, Winston-Salem, NC
1-844-663-2269
3.7
out of 5
Average Guest Review
See all 16 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 3.5
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

Wonderful hotel staff. Room was clean. Convenient location

Staff was extremely amazing throughout the entire trip. Rooms were clean, beds were comfortable, and the breakfast was good. Overall, a great experience.

Nice place but no free coffe or breakfast in the morning.

Dated. Room smelled musty. Air conditioner didn't work properly.

Hotel is off of the highway and the main roads, so it is quiet. You don't spend the night listening to trucks drive by. But it is only a minute out of the drive to the main road west of Haynes Mall. I have stayed there several times for various events and find it to be a good choice for Winston Salem.

In town for homeschool conference with my wife. The hotel was nice, clean and comfortable. Walking distance to red lobster. Shopped at Hanes mall. Wish they had continental breakfast.

I was up in the area for a wedding. The location proved to be convenient for me and my family. It is extremely close to the mall - although we didn't end up going there, but that can be handy if you forget something. Staff was friendly, and they have a starbucks in the hotel which was nice.

The location was great. Room was spacious with new amenities. Room had a balcony that was nice and let you gaze into moonlight.

This was a great hotel stay, everything about it was awesome. My only issue is that there are no microwaves in the rooms. There's only one microwave and it's downstairs in the lobby! Other than that, I'd definitely recommend this hotel!!!

Convenient location, friendly staff, clean room, bed was very comfortable.

Not as comfortable as the traditional Marriott properties I stay at. The bed was caved in at the middle and not very comfortable. The complimentary coffee was not available. The hotel was clean and the staff was extremely friendly. I would recommend for the price.

We thoroughly enjoyed our stay. The room was fresh, quiet and clean, and the rest of the hotel is recently renovated with Courtyard's new look. I needed some extra time one morning for a conference call, and the maid gladly waited until after 11:00 a.m. to clear our room. We didn't eat at the hotel, but did enjoy a couple of Starbuck's drinks. The place was full of student athletes the weekend we were there, so we didn't stay in the common spaces for long, but passing through, the TV lounge and breakfast/drinks spaces looked quite comfortable and inviting.

Hotel was in a good location for what I needed. Hotel is going through renovations but it did not effect my stay. I would stay again!

We had a wedding to attend, so we did not stay that much at the hotel, but the room was not worth 135.00 way toooo pricey for no more than you got, we had pieces of pop tart on the floor, we get into the room. Overall the hotel was just ok. would proably not stay there again. Was not up to normal courtyard standards. Other Courtyards are usually very nice and worth there money!!!

Clean and convenient to the mall and UNCSA, Forsyth Medical. Nice staff especially restaurant manager. Buffet is a good deal.

Restaurant had great service,quiet until noisy neighbor moved in. Called front desk and they took care of should have called earlier.

1600 Westbrook Plaza Drive Winston-Salem NC

Hotel highlights

  • Close to Hanes Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located 0.9 mi (1.4 km) from Hanes Mall, Courtyard by Marriott Winston-Salem Hanes Mall is within a 10-minute drive of other popular attractions like Wake Forest University Baptist Medical Center. This 122-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Courtyard by Marriott Winston-Salem Hanes Mall enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 2
from $102

Room, 2 Queen Beds

Queen 2 | Sleeps 5

Guest reviews for Courtyard by Marriott Winston-Salem Hanes Mall

Everyone (5) Couples (3) Business (2) Family (5) Other (1)
5
Everyone

Wonderful hotel staff. Room was clean. Convenient location

By on Sep 24, 2018

Review comment responded on Sep 25, 2018

Thank you for your response

5
Everyone

Staff was extremely amazing throughout the entire trip. Rooms were clean, beds were comfortable, and the breakfast was good. Overall, a great experience.

By on May 4, 2018

Review comment responded on Jun 21, 2018

Thank you for your feedback I will pass it along to our team members

4

nice hotel in quiet area

Everyone

Nice place but no free coffe or breakfast in the morning.

By , from Nashville,TN on Mar 20, 2016

3
Everyone

Dated. Room smelled musty. Air conditioner didn't work properly.

By on Mar 18, 2016

3

great location.

Everyone

Hotel is off of the highway and the main roads, so it is quiet. You don't spend the night listening to trucks drive by. But it is only a minute out of the drive to the main road west of Haynes Mall. I have stayed there several times for various events and find it to be a good choice for Winston Salem.

By , from Hubert on Feb 14, 2016

4

kid-free getaway

Couples

In town for homeschool conference with my wife. The hotel was nice, clean and comfortable. Walking distance to red lobster. Shopped at Hanes mall. Wish they had continental breakfast.

By on May 27, 2015

4

nice, clean, and convenient

Families

I was up in the area for a wedding. The location proved to be convenient for me and my family. It is extremely close to the mall - although we didn't end up going there, but that can be handy if you forget something. Staff was friendly, and they have a starbucks in the hotel which was nice.

By on Nov 11, 2014

4

family getaway

Families

The location was great. Room was spacious with new amenities. Room had a balcony that was nice and let you gaze into moonlight.

By on Aug 11, 2014

4

great stay....one little problem though.

Couples

This was a great hotel stay, everything about it was awesome. My only issue is that there are no microwaves in the rooms. There's only one microwave and it's downstairs in the lobby! Other than that, I'd definitely recommend this hotel!!!

By on Dec 9, 2013

4

in town for a conference

Singles

Convenient location, friendly staff, clean room, bed was very comfortable.

By on Apr 18, 2013

Courtyard by Marriott Winston-Salem Hanes Mall

1600 Westbrook Plaza Drive, Winston-Salem, NC 27103
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.