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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with free parking, near Hanes Mall

Choose dates to view prices

Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Property amenity
Exterior
Seasonal outdoor pool
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪9 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Place, Novant Health Medical Park Hospital
    ‪3 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Free continental breakfast

Hampton Inn Winston-Salem Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,002 reviews
$103 nightly
The price is $117
Nov 23 - Nov 24
Total with taxes and fees
Hampton Inn Winston-Salem Hanes Mall

About the neighborhood

Winston-Salem

Courtyard by Marriott Winston-Salem Hanes Mall places you within a leisurely stroll of Hanes Mall and Adventure Landing Winston-Salem. This 122-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Adventure Landing Winston-Salem - 9 min walk - 0.5 miles
  • Hanes Mall - 9 min walk - 0.5 miles
  • Wilkes Regional - 2 min drive - 1.1 miles
  • Novant Health Forsyth Medical Center - 2 min drive - 1.5 miles
  • Novant Health Medical Park Hospital - 3 min drive - 1.7 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪Panera Bread - ‬15 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

Hotel with free parking, near Hanes Mall
Guests of Courtyard by Marriott Winston-Salem Hanes Mall enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Comfort Suites Hanes Mall
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,006 reviews
$95 nightly
The price is $107
Nov 23 - Nov 24
Total with taxes and fees
Comfort Suites Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,603 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Are free cancellation options available at Courtyard by Marriott Winston-Salem Hanes Mall?

Courtyard by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on Nov 23, 2025 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Courtyard by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem, a short 11-minute walk from Hanes Mall and also 11 minutes on foot from Adventure Landing Winston-Salem. You'll also find Truist Stadium and Bowlero Winston-Salem within a short drive.

Is there parking available at Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a casino at the property?

No, Courtyard by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Courtyard by Marriott Winston-Salem Hanes Mall a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a separate bath and shower as well as a bar and a restaurant.

Are there hot tubs at Courtyard by Marriott Winston-Salem Hanes Mall?

No, there isn't a spa tub at this hotel.

Does Courtyard by Marriott Winston-Salem Hanes Mall feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Winston-Salem Hanes Mall serves a cooked-to-order breakfast for a surcharge each morning at The Bistro.

Will Courtyard by Marriott Winston-Salem Hanes Mall allow pets to stay for free?

No, pets aren't allowed at Courtyard by Marriott Winston-Salem Hanes Mall though service animals are welcome.

Does Courtyard by Marriott Winston-Salem Hanes Mall have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Courtyard by Marriott Winston-Salem Hanes Mall?

The closest major airport to Courtyard by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 9.1 mi away (14 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.9 mi away (32-minute drive).

Can I book a room with a balcony at Courtyard by Marriott Winston-Salem Hanes Mall?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Winston-Salem Hanes Mall.

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 365 out of 707 reviews
Rating 8 - Good. 196 out of 707 reviews
Rating 6 - Okay. 77 out of 707 reviews
Rating 4 - Poor. 46 out of 707 reviews
Rating 2 - Terrible. 23 out of 707 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edilberto

Stayed 1 night in Oct 2025

8/10 Good

William, Durham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard Marriott’s are typically consistent to properties and staff service and this location was no exception. Very hard to beat for nice overnight accommodations.
Stayed 1 night in Aug 2025

2/10 Terrible

DL

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Stayed 1 night in Aug 2025

10/10 Excellent

LEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, spacious and a good price.
Stayed 1 night in Aug 2025

10/10 Excellent

Camellia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, and comfortable bed.
Stayed 1 night in Aug 2025

6/10 Okay

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

sanford

Liked: Staff & service, property conditions & facilities
Just ok Pictures make it look much nicer then reality....
Stayed 1 night in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Staff could be a little friendlier
Stayed 1 night in Jul 2025

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities
I reserved my room on Sunday July 20 to stay Tuesday July 22 for a king room. Upon check-in I was told no king bed was available and was offered a room with two double beds instead but was never offered any form of refund for the difference in price for the rooms, nor any other comps.
Stayed 1 night in Jul 2025

10/10 Excellent

Alayna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and spacious. Comfortable bed. Hotel staff were friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Jenna

Stayed 1 night in Jul 2025

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jared

Business traveler
Disliked: Amenities, property conditions & facilities
The property is in desperate need of upgrades. I like the Courtyard by Marriot franchise, but this facility is a long way from the normal "Courtyard" standard. I originally booked the downtown location, but accidently for the wrong day. I lost those funds and then paid more for this location that I found substandard, and it was more expensive.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness
The beds were really comfortable and I loved the shower.
Stayed 2 nights in Jul 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very clean! Staff very friendly. Bed little bumpy but we sll in all loved it. We did not eat or drink at the hotel buy it was available.
Stayed 1 night in Jul 2025

10/10 Excellent

Laquita

Traveled with family
Liked: Cleanliness, amenities
Great Stay
Stayed 1 night in Jul 2025

8/10 Good

yokeisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great
Stayed 1 night in Jul 2025

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, I like Marriot hotels for cleanness. There is only one concern - there is always moldy smell no matter how clean your room looks. Better check AC unit and bathroom often.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 1 night in Jun 2025

6/10 Okay

Tracy, Dayton

Business traveler
Liked: Cleanliness, staff & service, amenities
The property itself was ticketed away you had to drive to go anywhere not convenient to walk to grab a bite somewhere. When I originally got there the light above the vanity did not work but a quick visit to the desk solved that. The phone in the room also did not work. Property was clean but the area by the mall just felt worn down and the mall itself was underwhelming. Probably would not stay in this area again in the future. Staff was helpful when I did have questions
Stayed 1 night in Jun 2025

10/10 Excellent

Chayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

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