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Recent guest reviews

I liked that the property was clean and comfortable. The receptionist was really nice. When I went out to the store and came back, I discovered that house keeping was still outside the room, so I asked for new towels and wash clothes, trash bags and for the room to be vaccumed. The lady had an attitude as if I was bothering her and she told me that she'll let me vaccume myself, which was ok m with me. I just didn't like how she acted like I was bothering her. It made me feel uncomfortable asking for anything. Other than that experience, I enjoyed my stay.

Very clean, friendly staff and easy access to the highway. Convenient location to food and shopping such a grocery, Target, Walmart. Very quiet. Pool was open, as well as the gym. No food or bar due to COVID-19.

Wonderful hotel staff. Room was clean. Convenient location

Staff was extremely amazing throughout the entire trip. Rooms were clean, beds were comfortable, and the breakfast was good. Overall, a great experience.

Nice place but no free coffe or breakfast in the morning.

Dated. Room smelled musty. Air conditioner didn't work properly.

Hotel is off of the highway and the main roads, so it is quiet. You don't spend the night listening to trucks drive by. But it is only a minute out of the drive to the main road west of Haynes Mall. I have stayed there several times for various events and find it to be a good choice for Winston Salem.

In town for homeschool conference with my wife. The hotel was nice, clean and comfortable. Walking distance to red lobster. Shopped at Hanes mall. Wish they had continental breakfast.

I was up in the area for a wedding. The location proved to be convenient for me and my family. It is extremely close to the mall - although we didn't end up going there, but that can be handy if you forget something. Staff was friendly, and they have a starbucks in the hotel which was nice.

The location was great. Room was spacious with new amenities. Room had a balcony that was nice and let you gaze into moonlight.

This was a great hotel stay, everything about it was awesome. My only issue is that there are no microwaves in the rooms. There's only one microwave and it's downstairs in the lobby! Other than that, I'd definitely recommend this hotel!!!

Convenient location, friendly staff, clean room, bed was very comfortable.

Not as comfortable as the traditional Marriott properties I stay at. The bed was caved in at the middle and not very comfortable. The complimentary coffee was not available. The hotel was clean and the staff was extremely friendly. I would recommend for the price.

We thoroughly enjoyed our stay. The room was fresh, quiet and clean, and the rest of the hotel is recently renovated with Courtyard's new look. I needed some extra time one morning for a conference call, and the maid gladly waited until after 11:00 a.m. to clear our room. We didn't eat at the hotel, but did enjoy a couple of Starbuck's drinks. The place was full of student athletes the weekend we were there, so we didn't stay in the common spaces for long, but passing through, the TV lounge and breakfast/drinks spaces looked quite comfortable and inviting.

Hotel was in a good location for what I needed. Hotel is going through renovations but it did not effect my stay. I would stay again!

We had a wedding to attend, so we did not stay that much at the hotel, but the room was not worth 135.00 way toooo pricey for no more than you got, we had pieces of pop tart on the floor, we get into the room. Overall the hotel was just ok. would proably not stay there again. Was not up to normal courtyard standards. Other Courtyards are usually very nice and worth there money!!!

Clean and convenient to the mall and UNCSA, Forsyth Medical. Nice staff especially restaurant manager. Buffet is a good deal.

Restaurant had great service,quiet until noisy neighbor moved in. Called front desk and they took care of should have called earlier.

Westbrook Plaza Drive Winston-Salem NC

Hotel highlights

  • Close to Hanes Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hanes Mall is within a mile (2 km) of Courtyard by Marriott Winston-Salem Hanes Mall, and other popular sites like Novant Health Forsyth Medical Center are within a couple of miles (3 km). This 122-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 9:30 AM.


Rooms

All 122 rooms feature coffee makers, free local calls, and ironing boards. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Rooms also include desks.


Property features

Guests of Courtyard by Marriott Winston-Salem Hanes Mall enjoy a gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, Non Smoking

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Courtyard by Marriott Winston-Salem Hanes Mall

Everyone (7) Business (2) Couples (3) Family (7) Other (1)
4
Family

I liked that the property was clean and comfortable. The receptionist was really nice. When I went out to the store and came back, I discovered that house keeping was still outside the room, so I asked for new towels and wash clothes, trash bags and for the room to be vaccumed. The lady had an attitude as if I was bothering her and she told me that she'll let me vaccume myself, which was ok m with me. I just didn't like how she acted like I was bothering her. It made me feel uncomfortable asking for anything. Other than that experience, I enjoyed my stay.

By on Feb 20, 2021

5
Everyone

By on Sep 21, 2020

Review comment responded on Sep 23, 2020

Thank you for staying with us at the Courtyard. Your feedback is much appreciated. We hope to see you in the near future.

5
Family

Very clean, friendly staff and easy access to the highway. Convenient location to food and shopping such a grocery, Target, Walmart. Very quiet. Pool was open, as well as the gym. No food or bar due to COVID-19.

By on Aug 1, 2020

Review comment responded on Sep 2, 2020

Thank you for your recent stay with us. I would also like to thank you for your kind comments on your review. Have a wonderful day!

5
Everyone

By on Nov 30, 2019

5
Everyone

Wonderful hotel staff. Room was clean. Convenient location

By on Sep 24, 2018

Review comment responded on Sep 25, 2018

Thank you for your response

5
Everyone

Staff was extremely amazing throughout the entire trip. Rooms were clean, beds were comfortable, and the breakfast was good. Overall, a great experience.

By on May 4, 2018

Review comment responded on Jun 21, 2018

Thank you for your feedback I will pass it along to our team members

4

nice hotel in quiet area

Everyone

Nice place but no free coffe or breakfast in the morning.

By , from Nashville,TN on Mar 20, 2016

3
Everyone

Dated. Room smelled musty. Air conditioner didn't work properly.

By on Mar 18, 2016

3

great location.

Everyone

Hotel is off of the highway and the main roads, so it is quiet. You don't spend the night listening to trucks drive by. But it is only a minute out of the drive to the main road west of Haynes Mall. I have stayed there several times for various events and find it to be a good choice for Winston Salem.

By , from Hubert on Feb 14, 2016

4

kid-free getaway

Couples

In town for homeschool conference with my wife. The hotel was nice, clean and comfortable. Walking distance to red lobster. Shopped at Hanes mall. Wish they had continental breakfast.

By on May 27, 2015

Courtyard by Marriott Winston-Salem Hanes Mall

1600 Westbrook Plaza Drive, Winston-Salem, NC 27103
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