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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Exterior
Reception
Property amenity
Seasonal outdoor pool
Daily cooked-to-order breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪9 min walk‬
  • Place, Hanes Mall
    ‪9 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Sleep Inn Hanes Mall

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,000 reviews
$76 nightly
The price is $86
Jun 14 - Jun 15
Total with taxes and fees
Sleep Inn Hanes Mall

About the neighborhood

Winston-Salem

Courtyard by Marriott Winston-Salem Hanes Mall places you within a leisurely stroll of Hanes Mall and Adventure Landing Winston-Salem. This 122-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Adventure Landing Winston-Salem - 9 min walk - 0.5 miles
  • Hanes Mall - 9 min walk - 0.5 miles
  • Truist Stadium - 6 min drive - 6.3 miles
  • Benton Convention Center - 7 min drive - 6.7 miles
  • Wake Forest University - 10 min drive - 7.9 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

Guests of Courtyard by Marriott Winston-Salem Hanes Mall enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Hilton Garden Inn Winston-Salem/Hanes Mall
Winston-Salem
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 753 reviews
$119 nightly
The price is $134
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,603 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes

Courtyard Marriott Hanes Hotel

Courtyard Marriott Hanes Hotel Winston-Salem Mall

Courtyard Marriott Winston-Salem Hanes Mall

Courtyard Marriott Winston-Salem Hanes Mall Hotel

Courtyard Marriott Hanes Mall Hotel

Courtyard Marriott Hanes Mall

Courtyard by Marriott Winston-Salem Hanes Mall Hotel

Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Are free cancellation options available at Courtyard by Marriott Winston-Salem Hanes Mall?

Courtyard by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on Jul 2, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Courtyard by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem, a short 11-minute walk from Hanes Mall and also 11 minutes on foot from Adventure Landing Winston-Salem. You'll also find Joe White Tennis Center at Hanes Park and Truist Stadium within a short drive.

Will I be able to park at Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a casino at the property?

No, Courtyard by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Courtyard by Marriott Winston-Salem Hanes Mall?

Couples staying at this hotel will appreciate amenities like a separate bathtub and shower as well as a restaurant and a bar/lounge.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a hot tub?

No, there isn't a spa tub at this hotel.

Does Courtyard by Marriott Winston-Salem Hanes Mall feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Winston-Salem Hanes Mall serves a cooked-to-order breakfast for a surcharge each morning at The Bistro.

Will Courtyard by Marriott Winston-Salem Hanes Mall allow pets to stay for free?

No, pets aren't allowed at Courtyard by Marriott Winston-Salem Hanes Mall though service animals are welcome.

Does Courtyard by Marriott Winston-Salem Hanes Mall have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Courtyard by Marriott Winston-Salem Hanes Mall?

The closest major airport to Courtyard by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.7 mi away (16 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.9 mi away (32-minute drive).

Can I book a room with a balcony at Courtyard by Marriott Winston-Salem Hanes Mall?

No, there aren't any guestrooms at Courtyard by Marriott Winston-Salem Hanes Mall that offer a balcony.

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 384 out of 738 reviews
Rating 8 - Good. 200 out of 738 reviews
Rating 6 - Okay. 83 out of 738 reviews
Rating 4 - Poor. 47 out of 738 reviews
Rating 2 - Terrible. 24 out of 738 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Chaya

Liked: Staff & service, property conditions & facilities
The hotel was located close to the mall and a variety of restaurants! The room was kinda small but it was comfy! Very nice staff I would stay there again!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Marcosso

Liked: Cleanliness, staff & service, amenities
Nice Room, Friendly staff and Great amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities
The staff and room was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The young man that checked me in was very nice and answered all my questions. The room was very nice and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, nice staff Would definitely stay here again
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Laquita

Liked: Cleanliness, amenities
Great Stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, spacious and a good price.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and very kind front desk and all the staff are very professional.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Camellia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, and comfortable bed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness
The beds were really comfortable and I loved the shower.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

DANIEL

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I almost went lower than 3 but the staff was nice and it was clean. But the highway is pretty loud and the bathroom was a terrible layout, tiny bathtub, and the water pressure and temperature was AWFUL
Stayed 5 nights in Dec 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard Marriott’s are typically consistent to properties and staff service and this location was no exception. Very hard to beat for nice overnight accommodations.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful place to stay
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Convenient to dining and shopping.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ramone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very convenient! Wonderful amenities!
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Robert

Was ok. No free coffee except in the room. Have to use little one cup machine.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Allatesha

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff were welcoming
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quite and staff was frendly
Stayed 1 night in May 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
heck in was fast and easy and the front desk person was friendly and very informative. Very good experience!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near mall & restaurants.
Stayed 1 night in Apr 2024
Verified

8/10 Good

yokeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and spacious. Comfortable bed. Hotel staff were friendly and helpful.
Stayed 2 nights in Jul 2025

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