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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel with free breakfast, a short walk to Hanes Mall

Choose dates to view prices

Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Outdoor pool
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing
Free full breakfast
Lobby

Reviews

7.8

Good

Popular amenities

  • Pool
    PoolPool
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry
  • Breakfast included
    Breakfast includedBreakfast included
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103
  • Popular LocationHanes Mall3 min walk
  • Popular LocationNovant Health Forsyth Medical Center12 min walk
  • Popular LocationWake Forest University Baptist Medical Center4 min drive
  • AirportGreensboro, NC (GSO-Piedmont Triad Intl.)30 min drive

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Similar properties

Exterior
Comfort Suites Hanes Mall
Pool
Breakfast included
Parking included
Free WiFi
8.8 out of 10, Excellent, (1009)
The price is $122
per night
$140 total
includes taxes & fees
Aug 10 - Aug 11
Comfort Suites Hanes Mall

About the neighborhood

Winston-Salem

Located within a 5-minute walk of Hanes Mall, Best Western Plus Hanes Mall Hotel is within a 15-minute stroll of Novant Health Medical Park Hospital. This 130-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hanes Mall - 3 min walk
  • Novant Health Forsyth Medical Center - 12 min walk
  • Wake Forest University Baptist Medical Center - 4 min drive
  • Benton Convention Center - 6 min drive
  • Wake Forest University - 10 min drive

Getting around

  • High Point Station - 25 min drive
  • The nearest major airports are:<br />Winston-Salem, NC (INT-Smith Reynolds): 12-min drive, 8.5 mi/13.7 km<br /> Piedmont Triad Intl. Airport (GSO): 31-min drive, 27.4 mi/44 km<br /> <p>The preferred airport is Piedmont Triad Intl. Airport (GSO). </p>

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Dave & Buster's - ‬5 min walk

About this property

Best Western Plus Hanes Mall Hotel

Hotel with free breakfast, a short walk to Hanes Mall
Guests staying at Best Western Plus Hanes Mall Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and LED TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

What's there to see around Best Western Plus Hanes Mall Hotel?

This hotel is located in Winston-Salem, just steps from Hanes Mall. You'll also find Truist Stadium and Old Salem within a short drive.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on Aug 4, 2024 start from $80.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Hanes Mall Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Plus Hanes Mall Hotel have a casino?

No, Best Western Plus Hanes Mall Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hanes Mall Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Plus Hanes Mall Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and free breakfast.

Does Best Western Plus Hanes Mall Hotel have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Plus Hanes Mall Hotel feature a restaurant that includes a breakfast menu?

Best Western Plus Hanes Mall Hotel offers free full breakfasts though there is no restaurant.

Will Best Western Plus Hanes Mall Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Hanes Mall Hotel though service animals are welcome.

Does Best Western Plus Hanes Mall Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Hanes Mall Hotel?

The closest major airport to Best Western Plus Hanes Mall Hotel is Winston-Salem, NC (INT-Smith Reynolds), which is 8.5 mi away (12 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.4 mi away (31-minute drive).

Are there rooms with balconies at Best Western Plus Hanes Mall Hotel?

No, you won't find guestrooms with balconies at Best Western Plus Hanes Mall Hotel.

Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1003 reviews" "
Rating 8 - Good. 308 out of 1003 reviews" "
Rating 6 - Okay. 145 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 79 out of 1003 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Kim

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Reasonable price for short notice. Easy check in and out
Stayed 2 nights in Apr 2024

10/10 Excellent

tommie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far seems safe and convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Deon, Richmond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice ..
Stayed 1 night in Mar 2024

2/10 Terrible

Tevin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really old and dirty.
Stayed 1 night in Mar 2024

6/10 Okay

Kristiana

Disliked: Property conditions & facilities
I found hair in my bed, the tub leaked the whole time, and parking was confusing because they had a grass lot and limited spaces up front and then parking in the back was sketchy.
Stayed 3 nights in Mar 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

6/10 Okay

Andrea

Stayed 1 night in Mar 2024

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a mall Nextdoor to Best Western which is the Hanes Mall. The desk clerk did give me directions to walk there as I had taken an Uber to the hotel from the airport and I needed to get a meal. The path over to the mall was a bit risky being on foot due to traffic. This was really my only issues. The breakfasts were very tasty and enjoyable at the Best Western Plus Hanes Hotel. The walk to the mall was my only issue.
Stayed 2 nights in Feb 2024

6/10 Okay

Sharon

Traveled with family
Disliked: Room comfort
Upon arrival the system was down for check in and had to wait. Elevator was very slow and 1 was out of service. Beds and pillows were very uncomfortable. Hotel overall was pretty clean. Very noisy at hotel. Not much sleep at all for the travel home the next day.
Stayed 1 night in Feb 2024

10/10 Excellent

Travis

Traveled with family
Stayed 1 night in Feb 2024

8/10 Good

Chandara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was nice, our room had an excellent clean smell as soon as we walked in. Beds were comfortable. The bathroom is very small but its doable.
Stayed 1 night in Feb 2024

8/10 Good

Melissa

Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Robin

Quiet
Stayed 1 night in Feb 2024

6/10 Okay

Sandra

Business traveler
Liked: Staff & service
Disliked: Cleanliness
I paid for a room with jetted tub.Tub not working and black mold on jets.I spoke with staff and said that since I booked with a third party I couldn’t get a refund or discount on the room.They offered to change rooms but I was already settled and opted not to use jetted tub.
Stayed 1 night in Feb 2024

8/10 Good

Shakilah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the nicest. Had an issue with my refrigeration and they solved my issues asap and replaced my items.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYC in NC
My stay was really great my bed was comfortable room clean parking easy near a mall.
Stayed 3 nights in Jan 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Joy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I checked in last night and the person at the desk didn’t have uniform on, seemed like he was the Environmental Staff. It took him forever to get my reservation pulled up when I made it online. The room was great and peaceful. This morning I was disturbed by I guess the security guard addressing another man about if he was staying there. The gentleman was a guest and it was the wrong place to do what he did in the front breakfast area. The front desk lady this morning dress was so short her underwear were showing and her piercings were not appropriate. Once again no one was in uniform or a name badge. It felt like random people off the streets were working this shift.
Stayed 1 night in Jan 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kill the roach...
Besides the pillows left my neck sore and I seen one roach on the wall, my stay was fine. Yes, I would stay there again.
Stayed 5 nights in Jan 2024

8/10 Good

Jeff

The TV channels did not match the printed guide. Difficult to navigate
Stayed 1 night in Jan 2024