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Best Western Plus Hanes Mall Hotel

2.5 star property

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Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Business center
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing
Outdoor pool
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪3 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Accessible - 1 King

Premium bedding, desk, laptop workspace, soundproofing

Accessible - 1 King

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Winston-Salem

Located within a 5-minute walk of Hanes Mall, Best Western Plus Hanes Mall Hotel is within a 15-minute stroll of Adventure Landing Winston-Salem. This 130-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hanes Mall - 3 min walk - 0.2 miles
  • Adventure Landing Winston-Salem - 8 min walk - 0.4 miles
  • Truist Stadium - 6 min drive - 4.2 miles
  • Old Salem - 7 min drive - 5.2 miles
  • Wake Forest University - 10 min drive - 5.4 miles

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪The Cookie House - ‬9 min walk
  • ‪Olive Garden - ‬13 min walk

About this property

Best Western Plus Hanes Mall Hotel

Guests staying at Best Western Plus Hanes Mall Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and LED TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,120 reviews
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Jun 23 - Jun 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

What's there to see around Best Western Plus Hanes Mall Hotel?

This hotel in Winston-Salem is within a 10-minute walk of Hanes Mall and Adventure Landing Winston-Salem. You'll also find Truist Stadium and Joe White Tennis Center at Hanes Park within a short drive.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on Jul 1, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Hanes Mall Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Best Western Plus Hanes Mall Hotel have a casino?

No, Best Western Plus Hanes Mall Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hanes Mall Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Best Western Plus Hanes Mall Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and free breakfast.

Does Best Western Plus Hanes Mall Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Hanes Mall Hotel feature a restaurant that includes a breakfast menu?

Best Western Plus Hanes Mall Hotel offers free full breakfasts though there is no restaurant.

Will Best Western Plus Hanes Mall Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Hanes Mall Hotel though service animals are welcome.

Does Best Western Plus Hanes Mall Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Hanes Mall Hotel?

The closest major airport to Best Western Plus Hanes Mall Hotel is Winston-Salem, NC (INT-Smith Reynolds), which is 8.5 mi away (12 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.4 mi away (31-minute drive).

Are there rooms with balconies that I can book at Best Western Plus Hanes Mall Hotel?

No, there aren't any guestrooms at Best Western Plus Hanes Mall Hotel that offer a balcony.

Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 109 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ljiljana

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and staff very kind
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Hi all staff in this hotel was amazing very helpful and areas very clean, breakfast was great, rooms are excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Best Western is what it is - fair price for clean and comfy room with generous offerings for breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, warm clean room, and close to my place of employment.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, amenities
Amazing space!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Zeynia

Liked: Amenities
Hotel needs a really good update overall great customer service and fast check in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raymond

Liked: Amenities
Clean and good breakfast friendly staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Zeynia

Liked: Cleanliness, amenities, property conditions & facilities
The rooms could use a little more detail clean but overall very good service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shekeisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⸻ I had a really good stay at the Best Western Plus Hanes Mall Hotel in Winston-Salem, NC. The hotel was clean, comfortable, and in a great location close to shopping and restaurants, which made getting around very easy. The staff was friendly and check-in was smooth. My room was nice and quiet, and the bed was comfortable so I was able to rest well. Overall, it was a pleasant stay and I would definitely stay here again if I’m back in the area.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
room was clean! staff were very friendly and helpful !!
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Marissa

It was decent
Stayed 1 night in Feb 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
It was ok
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities
Great stay
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Natasha

Very convenient and comfortable stay.
Stayed 3 nights in May 2025
Verified

4/10 Poor

Staci

Disliked: Cleanliness, amenities, property conditions & facilities
They have a few repairs that I hope are being attended to. I’m not the customer to be pin pointing at an obvious problem’s but I hope management gets the property back to what it used to be.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Mary-Ashleigh

Disliked: Cleanliness, amenities, property conditions & facilities
Room and walls and mold Staff except morning was good Kids running up and down the hallway and running out the hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay during my travels, breakfast was nice
Stayed 1 night in Jan 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Jetted Tube didn't work. But other than that good stay and clean.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

William A

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Needs to be updated - stayed there several times & this time we could tell a difference
Stayed 1 night in Nov 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very friendly staff!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, parking is safe well-lit. Plenty of parking spaces
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

LaDedra

Liked: Cleanliness, amenities, property conditions & facilities
G
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay. Need staff at desk.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Chante

Liked: Cleanliness, amenities, property conditions & facilities
The overall look of the hotel was clean and orderly, but the staff could use a lesson on customer service.
Stayed 1 night in Nov 2025

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