Best Western Plus Hanes Mall Hotel in Winston - Salem

Property features

Guests staying at Best Western Plus Hanes Mall Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

from $89

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Arrivals + Departures

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

Check-in: 3 PM
Check-out: 11 AM

Payment types

Kids + Beds

Up to 2 kids stay free when using existing bedding

Pets

This property doesn't allow pets (service animals welcome)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, Mastercard, and Visa.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Hotel Names

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall Winston-Salem
Hanes Hotel
Hanes Mall Hotel

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3.8

out of 5

Average Guest Review

See all 63 reviews

Room cleanliness 4.0

Service & staff 4.0

Room comfort 3.5

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

It was clean and nice. The decor was new and the price was good.

Great shopping area and easy to get to from the hotel

Excellent service! The staff was attentive! The hotel was nice and clean!!

close to resturants and shopping, good breakfast. only 2 miles from our destination.

Courteous staff and great location next to mall that has everything. Great full breakfast. Room was very accomodating

More items on the breakfast menu like bacon, potatoes etc...

Bed was hard, no ability to darken the room at night from city lights

Excellent location to all you need at mall. Employees very helpful. Accommodation very comfortable

We would stay again on this nice hotel, because it is comfortable, clean and in a good central location.

Great hotel for the price. You can tell it's been renovated in recent years. No frills, but clean, comfortable, and the breakfast was good.

Stayed for a 5k. Staff is great, very friendly. Rooms could use better soundproofing. You can hear everything. Having a real blanket avail in room would be a great touch.

Very nice, clean room. Bed was very comfortable . Great value

Close to i40 and close to everything. Breakfast was ok.

Guest reviews for Best Western Plus Hanes Mall Hotel

Everyone

By a verified traveler on Jun 30, 2019

Review comment bw hanes mall responded on Jul 1, 2019

thank you for the review

By a verified traveler on Jun 18, 2019

Review comment bw hanes responded on Jul 1, 2019

By a verified traveler on Jun 10, 2019

Review comment BW responded on Jun 11, 2019

thank you for the feed back

Partner Couples

By a verified traveler on Apr 27, 2019

Review comment bw hanes mall responded on Apr 29, 2019

Partner Couples Families

By a verified traveler on Apr 12, 2019

Review comment bw hanes mall responded on Apr 16, 2019

thank for your great review we the hotel thanks you for staying with us

By ., from Hartford,ct on Mar 29, 2019

Review comment bw hanes mall responded on Mar 31, 2019

thank you for your review

By a verified traveler on Mar 19, 2019

Review comment BW HANES responded on Apr 16, 2019

GREAT REVIEW

By a verified traveler on Feb 27, 2019

Review comment bw hotel responded on Feb 28, 2019

thank you for the great review

By LALA on Feb 25, 2019

Review comment bw hanes mall responded on Feb 25, 2019

thankk you for you review

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Best Western Plus Hanes Mall Hotel

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Guest reviews for Best Western Plus Hanes Mall Hotel

Best Western Plus Hanes Mall Hotel

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy