Best Western Plus Hanes Mall Hotel

Hotel with free breakfast, 3-minute walk to Hanes Mall

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Gym
Laundry
Parking included
Housekeeping

Explore the area

3330 Silas Creek Pkwy, Winston-Salem, NC, 27103

Place, Hanes Mall
‪3 min walk‬
Place, Novant Health Forsyth Medical Center
‪9 min walk‬
Place, Wake Forest University Baptist Medical Center
‪4 min drive‬
Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
‪33 min drive‬

Room options

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Very good

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Wonderful

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Wonderful

Sleeps 2
1 King Bed

About the neighborhood

Winston-Salem

Located within a 5-minute walk of Hanes Mall, Best Western Plus Hanes Mall Hotel is within a 15-minute stroll of Novant Health Medical Park Hospital. This 130-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

Hanes Mall - 3 min walk - 0.2 miles
Novant Health Forsyth Medical Center - 9 min walk - 0.5 miles
Wake Forest University Baptist Medical Center - 4 min drive - 3.0 miles
Benton Convention Center - 7 min drive - 4.4 miles
Wake Forest University - 11 min drive - 5.8 miles

Getting around

High Point Station - 25 min drive
Piedmont Triad Intl. Airport (GSO) - 31 min drive

Restaurants

‪McDonald's - ‬6 min walk
‪Texas Roadhouse - ‬10 min walk
‪Golden Corral - ‬11 min walk
‪The Cookie House - ‬9 min walk
‪Chipotle Mexican Grill - ‬9 min walk

About this property

Best Western Plus Hanes Mall Hotel

Hotel with free breakfast, 3-minute walk to Hanes Mall

Guests staying at Best Western Plus Hanes Mall Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

Guests can expect to find free WiFi and LED TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Breakfast included
Pet friendly
Parking included
Free WiFi

$72 nightly

Nov 17 - Nov 18

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free full breakfast

Things to do

Gym
Outdoor pool

Family friendly

Grocery/convenience store
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Business services

24-hour business center
Computer station
Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Assistive listening devices
Braille/raised signage
Elevator (36 inch wide door)
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible van parking

5 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LED TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3 PM
Check-out: 11 AM

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Best Western Hanes Mall

Best Western Mall

Best Western Plus Hanes Mall

Best Western Plus Hanes Mall Winston-Salem

Best Western Plus Hanes Mall Hotel Hotel

Best Western Plus Hanes Mall Hotel Winston-Salem

Hanes Hotel

Hanes Mall Hotel

Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

What's there to see around Best Western Plus Hanes Mall Hotel?

This hotel is located in Winston-Salem, just steps from Hanes Mall. You'll also find Truist Stadium and Southeastern Center for Contemporary Art within a short drive.

Will I be able to park at Best Western Plus Hanes Mall Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Plus Hanes Mall Hotel have a casino?

No, Best Western Plus Hanes Mall Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hanes Mall Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Best Western Plus Hanes Mall Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and free breakfast.

Are there hot tubs at Best Western Plus Hanes Mall Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Hanes Mall Hotel feature a restaurant that includes a breakfast menu?

Best Western Plus Hanes Mall Hotel offers free full breakfasts though there is no restaurant.

Will Best Western Plus Hanes Mall Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Hanes Mall Hotel though service animals are welcome.

Are there connecting rooms at Best Western Plus Hanes Mall Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Hanes Mall Hotel?

The closest major airport to Best Western Plus Hanes Mall Hotel is Winston-Salem, NC (INT-Smith Reynolds), which is 8.5 mi away (12 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.4 mi away (31-minute drive).

Are there rooms with balconies at Best Western Plus Hanes Mall Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Hanes Mall Hotel.

Best Western Plus Hanes Mall Hotel Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Meaghan

Business traveler

Jul 28, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Will find another hotel.

We chose this hotel because it has a pool and we had some time when off work to relax at the pool, well the one day we had the pool was closed due to adding chemicals (totally understand the pool needs to be cleaned), but they never took the sign off when it was open. We finally when down and asked a second time and the desk clerk said it's open, just didnt take the sign off..... Bathrooms could have been cleaner, ran out of TP, put sign out to make up the room and at the very least bring tp, they didnt. The rooms are very dated and bed was very firm.

Stayed 4 nights in Jul 2025

8/10 Good

Jennifer

Traveled with family

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Our stay here was very nice! Clean and comfortable. Close to a lot of things. Just wish the pool would have been open (closed for cleaning…front desk said it was a weird color). And it smelled like there was a Chinese restaurant on the 5th floor (not complaining…just very strong smell).

Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Jul 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family

Jul 19, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Horrible experience

This was a horrible experience. The plumbing is not in the best condition; water is very slow draining. The pool was disgusting, we couldn’t swim in it because it was so dirty. But the icing in the cake? Roaches! Found one in my personal items and then more crawling on the wall. They did allow me to check out early but, I would NOT stay here again.

Stayed 3 nights in Jul 2025

6/10 Okay

Ceresa

Traveled with family

Jul 19, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Pool was not working. I had children that were looking forward to swimming. Very disappointed

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Jul 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Laronda

Jul 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jul 2025

8/10 Good

Elaine

Traveled with family

Jul 14, 2025

Liked: Cleanliness, staff & service, room comfort

Pros & Cons

- courteous & efficient clerk at check-in. - free breakfast buffet was very good. - outdated & scratched furniture in bedroom. - bathtub was not clean. I checked in after 11 pm, so I skipped using bathtub.

Stayed 1 night in Jul 2025

4/10 Poor

yshekia D

Jul 11, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Jan

Business traveler, Traveled with partner

Jul 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to Baptist hospital, the mall, and places to eat

Stayed 1 night in Jul 2025

2/10 Terrible

Benjamin

Jul 6, 2025

Disliked: Cleanliness, amenities

Nothing

Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Traveled with family

Jul 5, 2025

Disliked: Amenities, property conditions & facilities

Looked better online. Pool was dirty and cloudy stayed for 6 days and did not see anyone in the pool. Breakfast was horrible same boring food every day.

Stayed 6 nights in Jun 2025

10/10 Excellent

Rhiannon

Jul 4, 2025

Stayed 1 night in Jul 2025

2/10 Terrible

FERNANDO

Jul 3, 2025

Disliked: Cleanliness, property conditions & facilities

We did not

Stayed 6 nights in Jun 2025

2/10 Terrible

Mario

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family

Jun 29, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Found dead flies and roaches in rooms. AC worked on and off. Door knob to bathroom just flew off. Pool was dirty. Real dirty. Broken shower knobs. Staff was friendly. Only thing going for them. Be cautious

Stayed 2 nights in Jun 2025

2/10 Terrible

Shawnicka

Traveled with family

Jun 28, 2025

Liked: Room comfort

Disliked: Cleanliness, staff & service

Worst rooms ever!!!

The first room was horrible. Paint chipping every where, sink was broken. I went to turn it on and it lifted right off the counter. I called and made them charge my room. The second one was a little better in condition, but wreaked of smoke. I needed a place to sleep so I stuck it out. I will never use this hotel again. The staff was friendly which was a plus but for the money… then ruined need to be $50 a night. It wasn’t worth what I paid. The shower was also broken in the second room. My daughter was like mom can you help me cause this seems like a mission to take a shower. Will never go back!!

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family

Jun 26, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Easy check in. Nice room

Stayed 1 night in Jun 2025

4/10 Poor

Jacqueline

Jun 24, 2025

Disliked: Cleanliness, staff & service, amenities

I spoke with the Manager Pam Gravely during checkout and informed her that the cleaning staff did not clean my room on Sunday, June 22, 2025. Although the sign clearing indicated my request to have the room cleaned, they did not. The Manager (Rick) on duty Sunday evening, stated the sign needed to be posted prior to 9:30 a.m. This policy was not posted and when asked where is it written, Rick replied, "that is just how it is done." Pam refuted Rick's statement. At approximately 10:20 a.m., while preparing for checkout, a cleaning staff member forced entry into the room while a family member was using the bathroom, after being asked to stop and return later.. When told she was in error, she explained she had to get the room cleaned. Manager Pam Gravely stated she would speak to her and then instructed me to provide her contact information to Expedia so I can be refunded for Saturday, June 21, 2025. Her contact information is P 336-893-7540. Pam Gravely stated she is at the hotel up until 1:00 p.m. week days and all day on the weekend's. She let me know she is documenting this concern and upon your contact, she will refund Expedia's credit card and Expedia in return will refund mine.

Stayed 3 nights in Jun 2025

6/10 Okay

Loretta

Traveled with family

Jun 23, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Traveled with family

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean and comfortable with professional staff.

Stayed 2 nights in May 2025

6/10 Okay

Said

Jun 22, 2025

Stayed 1 night in May 2025

10/10 Excellent

Fred

Jun 21, 2025

Liked: Cleanliness, amenities

Nothing to complain about, just a bit expensive for extended stays.

Stayed 27 nights in May 2025

6/10 Okay

Ann

Traveled with family and small children

Jun 16, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Cristina

Jun 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very friendly, room was clean and actually cleaned with new sheets and towels daily which was a nice touch! Bed was comfortable. Location was great!

Stayed 3 nights in Jun 2025