See all properties

Best Western Plus Hanes Mall Hotel

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Plus Hanes Mall Hotel

A Best Western Plus hotel with a covered entrance, multiple floors, and a parking area.
A modern office space with multiple workstations, a long corridor, and a seating area with colorful chairs.
A hotel room with a bed, bedside tables, a desk with a coffee maker, a TV, and a window with curtains.
A modern dining area with round tables and chairs, a kitchen in the background, and a seating area with sofas and a coffee machine.
A compact hotel room with a kitchenette, a flat-screen TV, a desk, a chair, and a bed.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪3 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside lamps, a desk with a computer, and a television.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside lamps, a desk with a computer, and a television.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a door leading to another room.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, bedside lamps, a desk with a computer, and a television.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, bedside lamps, a desk with a computer, and a television.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
A compact kitchen with a built-in microwave, a sink, and wooden cabinets.

WoodSpring Suites Winston-Salem near Hanes Mall

Winston-Salem
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.6 out of 10, Good, 441 reviews
$79 nightly
The price is $90
Nov 4 - Nov 5
Total with taxes and fees
WoodSpring Suites Winston-Salem near Hanes Mall

About the neighborhood

Winston-Salem

Located within a 5-minute walk of Hanes Mall, Best Western Plus Hanes Mall Hotel is within a 15-minute stroll of Adventure Landing Winston-Salem. This 130-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hanes Mall - 3 min walk - 0.2 miles
  • Adventure Landing Winston-Salem - 8 min walk - 0.4 miles
  • Benton Convention Center - 7 min drive - 4.6 miles
  • Old Salem - 7 min drive - 5.2 miles
  • Wake Forest University - 10 min drive - 5.4 miles

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪FMC Cafeteria - ‬6 min walk

About this property

Best Western Plus Hanes Mall Hotel

Guests staying at Best Western Plus Hanes Mall Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and LED TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

A hotel room with a large bed, a desk, a chair, a bedside table with a lamp, and a wall-mounted picture frame.
Sleep Inn Hanes Mall
Williamsburg Square
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.0 out of 10, Very good, 1,002 reviews
$75 nightly
The price is $84
Nov 17 - Nov 18
Total with taxes and fees
Sleep Inn Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 5 2026 to May 31 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

What's there to see around Best Western Plus Hanes Mall Hotel?

This hotel in Winston-Salem is within a 10-minute walk of Hanes Mall and Adventure Landing Winston-Salem. You'll also find Truist Stadium and Southeastern Center for Contemporary Art within a short drive.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on Oct 27, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Hanes Mall Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Best Western Plus Hanes Mall Hotel have a casino?

No, Best Western Plus Hanes Mall Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hanes Mall Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Note though that pool facilities will be unavailable from August 5 2026 until May 31 2027 (subject to change).

What will couples enjoy most about a stay at Best Western Plus Hanes Mall Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and free breakfast.

Does Best Western Plus Hanes Mall Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Hanes Mall Hotel feature a restaurant that includes a breakfast menu?

Best Western Plus Hanes Mall Hotel offers free full breakfasts though there is no restaurant.

Will Best Western Plus Hanes Mall Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Hanes Mall Hotel though service animals are welcome.

Does Best Western Plus Hanes Mall Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Hanes Mall Hotel?

The closest major airport to Best Western Plus Hanes Mall Hotel is Winston-Salem, NC (INT-Smith Reynolds), which is 8.5 mi away (12 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.4 mi away (31-minute drive).

Are there rooms with balconies that I can book at Best Western Plus Hanes Mall Hotel?

No, there aren't any guestrooms at Best Western Plus Hanes Mall Hotel that offer a balcony.

Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 113 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, clean , comfortable
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Spacious rooms. Nice breakfast.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great water pressure
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Very convenient to medical center and also within walking distance to Hanes mall
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street from the hospital which was great! Shower curtain was torn and desk chair very damaged and pool closed for renovation didn’t know till got there, but price was good, staff nice, and plenty of parking. So overall a good stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy didnt have breakfast but it smelt and look delicious.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet! Breakfast was a great convenience since we were snowed in!
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel was okay, the rooms was too small, poor lighting, my sheet was kind of dirty, we had to take loop warm showers, poor parking.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The staff were very friendly and welcoming. The common area was nicely updated and breakfast was good. The room could have been cleaner particularly the bathroom. We were fine with it for one night but if it had been a longer stay it would’ve been an issue. Also the pool is closed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and excellent location for me.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are so nice and helpful. Neal at the afternoon/evening front desk is so welcoming and informative with information about restaurants in the area. Breakfast is good with plenty of choices.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an horrible stay out room had roaches the pool didn’t work it’s was 90 plus degrees the tub was dirty and took an hour to drain the Korean lady with smoke gray hair at the front desk was very nasty and rude this was horrible
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The location was convenient to the Mall and restaurants. The front desk and check in experience was excellent. The property needed some updating and cleaning. The water in the shower never gets hot.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was wonderful and professional. I had a very late check in about 2:30am they stayed in communication with me and the process was smooth and they were very polite helping in the morning thank you would definitely stay again
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and staff very kind
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roach in the bathroom greeted me during the night.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool was drained and we really looked forward to relax in the pi
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bathrooms need a paint job/upgrade! Hotel conveniently located! Lots of good TV channels! Hot breakfast ok!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hi all staff in this hotel was amazing very helpful and areas very clean, breakfast was great, rooms are excellent
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk , clean ! Could use some more breakfast option and water in room to be hotter
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
Parking was decent, did not eat breakfast because of the bug concerns
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, warm clean room, and close to my place of employment.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Clean and good breakfast friendly staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great stay
Stayed 3 nights in Sep 2025