Skip to main content
Beginning of main content

Recent guest reviews

Great Location, within short distance of Hanes Mall & Neighborhood Wal-Mart. Door Dash delivers.

Always clean and the people at the front desk are very helpful. Perfect place to stay when visiting students at Wake Forest University. Great price and very comfortable and quick and easy jump to campus.

Entry way, room, hallways and elevator were quite clean. Was happy with what I saw. Especially pleased with the all white bedding

They're smell someone smoking in the room then they charger me 200 bucks when i dont even smoking.

They were just the best at accommodating me and making sure I had the best stay possible

Clean room and comfy beds. Quick checkin and hot showers

Property, staff and everything was great, rooms were real nice beds were comfy and clean, breakfast was good.

I liked it was close to venues . Nice amenities for the rate . Perhaps the access to the place can be better

upon entering our room there was a roach and that really turned me off. I don’t expect to pay to stay with insects. That’s the only reason i gave them 3 stars. Other than that the staff was very friendly. With the exception of a very loud unprofessional women whom seem to be in charge of the breakfast. Someone should talk to her about professionalism and a inside voice after spending over $200 for 2 nights. When i come to breakfast i don’t want to endure loud unprofessional banter from the staff.

Great value. Excellent breakfast. Updated and clean

Nice clean room. Modern updates . Very pleasant staff. Very good breakfast.

Silas Creek Pkwy Winston-Salem NC

Hotel highlights

  • Walking distance to Hanes Mall
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Hanes Mall is a short stroll from Best Western Plus Hanes Mall Hotel, and other popular attractions like Wake Forest University Baptist Medical Center are within a few miles (5 km). This 130-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast offered each morning.


Rooms

Best Western Plus Hanes Mall Hotel's 130 soundproofed rooms provide microwaves, refrigerators, and coffee makers. LED TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes.


Property features

Guests staying at Best Western Plus Hanes Mall Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Hanes Mall Hotel

Everyone (36) Couples (9) Family (12)
5
Family with small children Family

Great Location, within short distance of Hanes Mall & Neighborhood Wal-Mart. Door Dash delivers.

By on Mar 1, 2021

Review comment responded on Mar 1, 2021

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

3
Everyone

By on Nov 30, 2020

Review comment responded on Nov 30, 2020

Dear guest, we would like to apologize for the matters that have had caused you uneasiness on your stay. Please feel free to contact us back so we could have enough details to base on for our review. Thank you

5
Family Family

Always clean and the people at the front desk are very helpful. Perfect place to stay when visiting students at Wake Forest University. Great price and very comfortable and quick and easy jump to campus.

By , from Hilton Head SC on Aug 23, 2020

Review comment responded on Aug 24, 2020

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5
Everyone

Entry way, room, hallways and elevator were quite clean. Was happy with what I saw. Especially pleased with the all white bedding

By on Aug 18, 2020

Review comment responded on Aug 19, 2020

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4
Everyone

By on Mar 17, 2020

Review comment responded on Mar 17, 2020

On behalf of our entire staff thank you for staying with us and for rating your stay.

4
Everyone

By on Feb 13, 2020

Review comment responded on Feb 13, 2020

It was our privilege to earn your business and we hope to host you again on your next trip.

1
Friends Family

They're smell someone smoking in the room then they charger me 200 bucks when i dont even smoking.

By on Feb 12, 2020

Review comment responded on Feb 13, 2020

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay and especially that this was not investigated thoroughly.This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

5
Family

They were just the best at accommodating me and making sure I had the best stay possible

By on Feb 1, 2020

Review comment responded on Feb 1, 2020

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4
Everyone

By on Jan 16, 2020

Review comment responded on Jan 22, 2020

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

4
Partner Couples

Clean room and comfy beds. Quick checkin and hot showers

By on Jan 2, 2020

Review comment responded on Jan 22, 2020

Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room. Please do consider us again on your next visit to the area.

Best Western Plus Hanes Mall Hotel

3330 Silas Creek Pkwy, Winston-Salem, NC 27103
url importing http://www.orbitz.com/Winston-Salem-Hotels-Best-Western-Plus-Hanes-Mall-Hotel.h11901-p2.Hotel-Reviews
There was an error importing /Winston-Salem-Hotels-Best-Western-Plus-Hanes-Mall-Hotel.h11901-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Winston-Salem-Hotels-Best-Western-Plus-Hanes-Mall-Hotel.h11901-p2.Hotel-Reviews