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DoubleTree by Hilton Hotel Winston Salem - University

3.5 out of 5.0

Recent guest reviews

I loved the warm cookie at check in. And the heated towels at the pool were nice.

Terrible check in experience, room was dirty, something spilled on floor that was sticky

modern and clean. Lobby was nice I got a handicap bathroom that put water on the bathroom floor

The Providence Restaurant here is Amazing. I've never had Food at a hotel that was this Good! Room were clean and comfortable. Hotel staff was awesome!

Short stay, very nice. Check-in was fast and courteous. Checkout was the same.

They looked at me and added 200 more to my bill canceled will never book there again.

We stayed on the Hilton Honors floor. The room and the hotel overall was outstanding. The hotel resturant is amazing try the chiken and waffels!

The hotel is gorgeous, clean, and has a super friendly staff! The bed was very comfortable. Everything was clean and fresh.

All the staff were very friendly and polite. My in room iron stopped working and they replaced it within minutes of my calling. The buffet was a little pricey and limited, but all you can eat and very good quality. We arrived at 1AM on a red eye and staff were available to check us in and our room was ready and waiting. I've had other hotels give our room away that late.

Very friendly staff, clean, recently renovated, probably the only solid 3 star hotel in the area.

I was treated very well by the front desk staff and other staff at the Doubletree. The pool area and breakfast area was very nice.

I really liked the hotel, it was clean and comfortable. However, later that night around 8:00 kids started running up and down the hallway and being really loud. This continued until 5:00 am! What were the parents or hotel staff doing this time is unknown to me. They also were going in and out of the room doors and it would make a loud noise everytime they closed.

I enjoyed staying a this hotel. I would recommend this hotel. The staff were helpful and courteous. We have stayed here before when they were remodeling. It was nice seeing the finished product.

The hotel was under renovation during my stay but the staff was friendly the room nice and ultra clean. Had a good time planning another trip for June

Very nice, top-notch facility. Pleasantly surprised upon arrival. Previous negative postings are unfair and untrue. This is a very upscale hotel and would definitely stay there again.

I was very pleased with the quality of the room. It's obvious the rates reflect that the hotel is still under renovation.

The hotel is undergoing renovations. Only 3 floors are open. There are no other amenities. The bed was very uncomfortable. The breakfast was a joke (almost nothing) and they ran out of coffee. Would not recommend.

The hotel is currently under renovation. Our room was completely redone and very pretty but was unable to control the HVAC. It was either blowing hot air or cold air, no in between! The hot and cold water in the sink were reversed so thought we had no hot water until I tried the right spigot and there it was! Really poor lighting in the bathroom. Putting on make up was a challenge. And no where else in the room had any better lighting for putting on my makeup. Continental breakfast was really lacking, set up in the bar area but they are renting so few rooms right now, cannot justify any other arrangement. I truly believe when all the renovations are complete, it will be a showplace but anytime there are renovations in progress, it's a bit "off it's game"!

5790 University Pkwy Winston-Salem NC

Hotel highlights

  • Free in-room WiFi
  • Free parking
  • Onsite dining
  • Outdoor pool

DoubleTree by Hilton Hotel Winston Salem - University is located 0.9 mi (1.4 km) from SciWorks and within a 10-minute drive of Lawrence Joel Veterans Memorial Coliseum. This 150-room, 3.5-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with full breakfast, available for a fee.


Rooms

An LED TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sofa bed, a refrigerator, and a microwave.


Property features

Renovated in 2015, DoubleTree by Hilton Hotel Winston Salem - University features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free newspapers, a terrace, and a picnic area.

Room options

Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Queen 2 | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Winston Salem - University

Everyone (13) Couples (2) Family (3)
1
Everyone

By on Jul 6, 2019

5
Business Business Travelers

I loved the warm cookie at check in. And the heated towels at the pool were nice.

By on Jul 1, 2019

2
Business Business Travelers

Terrible check in experience, room was dirty, something spilled on floor that was sticky

By on Apr 27, 2019

4
Everyone

By on Dec 23, 2018

Review comment responded on Jan 22, 2019

Thank you!

5
Everyone

modern and clean. Lobby was nice I got a handicap bathroom that put water on the bathroom floor

By , from knoxville tn on Sep 29, 2018

5
Everyone

The Providence Restaurant here is Amazing. I've never had Food at a hotel that was this Good! Room were clean and comfortable. Hotel staff was awesome!

By , from Oklahoma on Sep 10, 2018

4
Everyone

Short stay, very nice. Check-in was fast and courteous. Checkout was the same.

By on Jun 25, 2018

1

night over priced

Everyone

They looked at me and added 200 more to my bill canceled will never book there again.

By on May 16, 2018

5

great place to stay

Everyone

We stayed on the Hilton Honors floor. The room and the hotel overall was outstanding. The hotel resturant is amazing try the chiken and waffels!

By on Apr 20, 2018

5

beautiful and comfortable.

Everyone

The hotel is gorgeous, clean, and has a super friendly staff! The bed was very comfortable. Everything was clean and fresh.

By , from Charleston, SC on Oct 22, 2017

DoubleTree by Hilton Hotel Winston Salem - University

5790 University Pkwy, Winston-Salem, NC 27105
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.