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The Historic Brookstown Inn

3.5 out of 5.0

Recent guest reviews

Needed a room in a pinch. Thought this would be good. Was a waste of money. Uncomfortable bed, could hear everything going on in the room next to us and outside the door. No curtains over blinds so it was very bright from outdoor lighting. Breakfast wasn't good and the hot bar had boiling water splashing everywhere.

The inn was very inviting. The breakfast was good and the rooms were comfortable.

Stayed for two nights, just part of a Fall road trip. Easy to get to, easy free parking. Just booked the standard room and it was beautiful. Large, high ceilings, small fridge perfect for left overs and stuff we were carting around in cooler. Plus more. Breakfast was included and it was great, eggs, bacon, cereal, biscuits & gravy, etc. wine and cheese in parlor each evening. Staff great, and server / bartender was really friendly and welcoming and good worker. All staff were good workers. Had a jazz band during Thursday evening wine time (5 to 7). Plus old town Salem was short walk around the corner -- very cool place to spend a day exploring.

Clean comfortable room. Close to Old Salem Wine reception especially nice. Very nice breakfast.

The hotel was convenient to great restaurants and the Old Salem district. The historic features were a nice change from the typical hotel brand. The staff was very helpful and courteous.

Even though our stay was the weekend prior to Thanksgiving, the Inn had already been beautifully decorated for Christmas. Our room was very comfortable and immaculately clean. The lady at the front desk at check-in was very friendly and reminded us of a VA wine and cheese reception, cookies and milk later in the evening, and breakfast in the morning. The gentleman at the desk at check-out appeared to be overwhelmed with 3 guests checking out at the same time so, because we were in a hurry, we simply left because it was obvious it was going to take more time for this exercise than it required. In converting this old factory to a hotel, the one area overlooked was an effective sound barrier between floors (we could hear the person in the room above us walking around which was an annoyance). Regardless, because of the location we would stay here again.

Huge rooms with a lofted sleeping area. Great location attached to the Winston-Salem visitors' center, across the street from 3 restaurants and a coffee shop, walking distance to Old Salem.

Great stay. Enjoyed the suite. Our daughter and her husband visited and the living room area was perfect. We enjoyed wine and cheese on the veranda. Our room had a minor maintenance issue but we were not expecting a 5 star hotel either. The bed needs different sized pillows for those that don't prefer large fully stuffed.

We enjoyed being walking distance to downtown brunch and dinner locations. The staff was friendly and accommodating, and the little extras --such as evening wine and milk and cookies in the lounge were a nice touch.

The Brookstown is absolutely beautiful and full of personality. The staff is always friendly and courteous and the rooms are clean. The bathtubs on the first floor can be used as swimming pools, so if you are a tub person don't forget the bubble bath. The beds are so comfortable all you want to do is just lay on them and never leave your room - unless it's to take a bath in the over-sized tub. The breakfast is nothing to brag about, but Ollie's bakery is almost next door. 1st floor rooms are infinitely more personable than any of the others with the exposed brick and large rooms.

Our stay was extremely nice. The room was very spacious and we enjoyed the evening cookies and breakfast. Restaurant recommendation was great.

Although the travel website billed my credit card at booking, the hotel also charged my card. I do nto know whether the fault is with the travel website or the hotel, but I will have to deal with the hassle of getting the error corrected. The experience leaves me with little interest in using either the Big O travel website or the hotel again.

The place was immaculate. The rooms are huge with over 10 foot ceilings. It has an old country feel inside the rooms. My stay was during a time in which they served free wine and cheese and later that night free homemade cookies and milk. I was a little chilled in the rooms, but one in bed I fell hard asleep. The bathrooms could be modernized a bit. I am definitely staying again.

Converting this old mill to a hotel must have been a serious challenge. The configuration is exceedingly odd, but everything is comfortable & pleasant. The building has as much character & history as the neighborhood. Staff are friendly & accommodating.

This is a quaint, historic inn in a fabulous downtown location close to Historic Old Salem and the ARts District with lots of shops and cafes nearby. The room was huge with exposed brink, old pipes, beams, and joists exposed in the cathedral ceiling. You definitely feel the history of the place. Our room had a super comfortable king bed, faux fireplace, microwave, fridge and 42 inch flat screen TV. The decor was simple, shaker-style but comfortable and appropriate for its historic nature. It was charming, romantic and wonderfully different from any typical hotel room I've ever stayed in. Unfortunately, the staff was not so great. It felt like the starting and second string staff were on vacation and the third string was just there trying to wing it. The room was not ready at the 3:00 check in and when we did finally check in, housekeeping was still at work cleaning and VACUUMING surrounding rooms near dinner time. We did enjoy sitting outside in the beautiful courtyard while we waited and caught up a bit on email/media through the inn's wi-fi. The bathrooms need updating - just new shower curtains and nice toiletries would help alot. The little sliver of soap was barely enough for one shower much less two. The toiletries looked like they might have been bought at an auction of supplies from some 1970's motel. Having said all that, I would definitely stay here again. The atmosphere and location just outweigh the negatives. And there's always the possiblilty they were just having a bad week for whatever reason. :)

Very different - in a good way. Not like a chain hotel.

My son and I stayed for one night for a college visit to look at Wake Forest University. The hotel was very convenient to restaurants downtown and to the University. Our corner room with two beds was huge--a great value. There is no onsite restaurant for breakfast but the room had a refrigerator and microwave so we picked up a few items the night before.

I stayed here because of its proximity to the hospital. The room was huge and very comfortable. This was a great place and a good value.

Very charming and generally well-maintained. A nice break from the Chain Hotels. Desk staff and one man wait staff in the pub restaurant were excellent. Food was good too. Some small problems encountered were failure to make a requested wake up call (actually that wasn't so small), no cups to use in the one cup coffeemaker and the breakfast doesn't start until 7:00 am which isn't good for a business traveler with early meetings.

The building was beautiful. The lobby was nice. The rooms were sparsely decorated with cheap furnishings. The shower head was broken off so water came out like a hose. The window binds were broken and dusty. Certainly a disappointment. Although I prefer to stay in boutique hotels I think the next trip to Winston-Salem I will be staying in a chain hotel.

200 Brookstown Ave Winston-Salem NC

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

The Historic Brookstown Inn places you within a leisurely stroll of Old Salem and BB&T Field. This 70-room, 3.5-star hotel has free in-room WiFi along with free self parking and a fitness center. It's in the historical district and also close to Benton Convention Center and Wake Forest University Baptist Medical Center.


Dining

Free breakfast is included with your stay. Savor a meal from the comfort of your room with room service.


Rooms

All of The Historic Brookstown Inn's 70 air-conditioned rooms provide free local calls, ironing boards, and desks. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding.


Property features

Guests of The Historic Brookstown Inn enjoy a fitness center, free WiFi in public areas, and 4 meeting rooms. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Junior Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Standard Room, 2 Double Beds

Full 2 | Sleeps 5

Suite, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Room, 2 Full Beds, Accessible

Full 2 | Sleeps 4

Guest reviews for The Historic Brookstown Inn

Everyone (4) Couples (6) Business (6) Family (8)
2

not impressed

Everyone

Needed a room in a pinch. Thought this would be good. Was a waste of money. Uncomfortable bed, could hear everything going on in the room next to us and outside the door. No curtains over blinds so it was very bright from outdoor lighting. Breakfast wasn't good and the hot bar had boiling water splashing everywhere.

By on Feb 20, 2017

5
Everyone

The inn was very inviting. The breakfast was good and the rooms were comfortable.

By on Feb 2, 2017

5

all good

Everyone

Stayed for two nights, just part of a Fall road trip. Easy to get to, easy free parking. Just booked the standard room and it was beautiful. Large, high ceilings, small fridge perfect for left overs and stuff we were carting around in cooler. Plus more. Breakfast was included and it was great, eggs, bacon, cereal, biscuits & gravy, etc. wine and cheese in parlor each evening. Staff great, and server / bartender was really friendly and welcoming and good worker. All staff were good workers. Had a jazz band during Thursday evening wine time (5 to 7). Plus old town Salem was short walk around the corner -- very cool place to spend a day exploring.

By on Nov 1, 2016

5

plesent stay

Couples

Clean comfortable room. Close to Old Salem Wine reception especially nice. Very nice breakfast.

By , from Greenville, SC on Oct 14, 2016

5

great weekend getaway.

Everyone

The hotel was convenient to great restaurants and the Old Salem district. The historic features were a nice change from the typical hotel brand. The staff was very helpful and courteous.

By on Feb 15, 2016

4

perfect for a visit with your uncsa student

Families

Even though our stay was the weekend prior to Thanksgiving, the Inn had already been beautifully decorated for Christmas. Our room was very comfortable and immaculately clean. The lady at the front desk at check-in was very friendly and reminded us of a VA wine and cheese reception, cookies and milk later in the evening, and breakfast in the morning. The gentleman at the desk at check-out appeared to be overwhelmed with 3 guests checking out at the same time so, because we were in a hurry, we simply left because it was obvious it was going to take more time for this exercise than it required. In converting this old factory to a hotel, the one area overlooked was an effective sound barrier between floors (we could hear the person in the room above us walking around which was an annoyance). Regardless, because of the location we would stay here again.

By on Nov 24, 2014

5

perfect stay in the perfect location

Couples

Huge rooms with a lofted sleeping area. Great location attached to the Winston-Salem visitors' center, across the street from 3 restaurants and a coffee shop, walking distance to Old Salem.

By on Sep 1, 2014

4

brookstown inn

Families

Great stay. Enjoyed the suite. Our daughter and her husband visited and the living room area was perfect. We enjoyed wine and cheese on the veranda. Our room had a minor maintenance issue but we were not expecting a 5 star hotel either. The bed needs different sized pillows for those that don't prefer large fully stuffed.

By on Oct 28, 2013

5

cozy, friendly, and fun

Couples

We enjoyed being walking distance to downtown brunch and dinner locations. The staff was friendly and accommodating, and the little extras --such as evening wine and milk and cookies in the lounge were a nice touch.

By on Sep 16, 2013

4

like sleeping on a cloud

Families

The Brookstown is absolutely beautiful and full of personality. The staff is always friendly and courteous and the rooms are clean. The bathtubs on the first floor can be used as swimming pools, so if you are a tub person don't forget the bubble bath. The beds are so comfortable all you want to do is just lay on them and never leave your room - unless it's to take a bath in the over-sized tub. The breakfast is nothing to brag about, but Ollie's bakery is almost next door. 1st floor rooms are infinitely more personable than any of the others with the exposed brick and large rooms.

By on Sep 4, 2013