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Recent guest reviews

Hotel is going through renovations but was not a problem for us.

It wasn't a bad place but upon arrival we were told there was no water plumbers were there just wanted to relax after a long road trip what kind of hard to do with all the banging noise from the plumber

I was hoping to switch my preferred hotel to holiday inn express, however my experience at the winston salem, nc location will ensure this will not happen. A roach crawled across my face while I was sleeping. I left my room in the middle of the night. To make matters worse-- nobody from the hotel has followed up to reckon with the situation. I'm disgusted and very disappointed.

Mold in the bathroom. Things were falling apart in the bathroom.

The staff was fabulous! Very helpful. The hotel itself is in serious need of updating.

The close proximity to Baptist hospital . The pharmacy and the grocery store. Also the staff was nice

The hotel is shopworn. Needs an update. Curtains and bedding have seen better days.

The hotel has open holes with exposed wiring near light fixtures in the hallways, uneven carpeting, and is generally gloomy and run-down looking. Our first room had a broken toilet. The second room had cracked tiles in the shower and the adjustable shower head was "fixed" with black electrical tape. The walls are scuffed and marked up. All of the tables and furniture is old and beat up, with many deep gouges and scratches. Overall the room and hotel were very disappointing. Similarly priced hotels in the area have nicer rooms. Our reservation was pre-paid through Orbitz, yet the hotel charged us a second time to our credit card for our stay. Would not stay here again.

Needed a hotel close to medical center. It was perfect. Clean, friendly helpful staff and safe.

I had so much help from the staff they were super nice and the hotel is so nice too they have everything.. Breakfast is top quality they have coffee and tea all day and the room is very comfortable

This Hotel had everything I needed and the location was perfect for my trip.

Proximity to Hospital was ideal. Room was mostly clean - there were a few things overlooked in the bathroom.

This was my third time staying at this hotel . But I am not a totally Happy Grandma this time.market. The rooms are spacious, frigs and microwaves. i l I last reviewedthis hotel and gave the staff an excellent. This time, i was very disappointed. The desk clerks were not cordial at all. When I had a problem getting wi-fi, they did not answer the phone, and when I went to the lobby, gave me no apology.

Stayed here while visiting WFU with my daughter. Very convenient location with easy access to highway, Winston-Salem, and the University. Friendly staff that appeared well managed - refreshing!

Stayed for two nights while interviewing at Wake Forest Baptist Medical Center. Proximity to the hospital was excellent, and there are a few restaurants in walking distance. Nightlife is only a mile or two away. That is the good. The not so good: bed creaked every time I moved, A/C very loud, ran out of coffee in the morning. If I am there again traveling, I will probably pay more to stay in a nicer hotel.

We stayed here due to the close proximity to Wake Forest Medical Center & Med School, which was very convenient. There are good shops and restaurants in the vicinity as well, some within walking distance. Room was clean, staff was very friendly and responsive. Interior could use updated paint, wallpaper and carpet but it appeared that they were in the process of doing this while we were there.

The hotel is located close to a super market, restaurants, and a Whole Foods. The staff was excellent, the room clean, roomy, free wireless, a frig and coffee in your room. Best thing was the included hot breakfast, eggs, pancakes, the whole works. I am going to stay true next time. I came to visit my grand children about a 6 block walk from the hotel. I recommend staying here instead of imposing on family I found out that you can arrange for a airport pickup for $50.00.

At first, I was nervous... our tv didn't work and the room smelled but the staff was wonderful and moved us to a new room immediately. Beds were comfy and the location was excellent!

The hotel meets all requirements for a business traveller. Clean, comfortable and well located near the town center. Recommended.

Miller Street Winston-Salem NC

Hotel highlights

  • Walking distance to Wake Forest University Baptist Medical Center
  • Free buffet breakfast
  • Free WiFi in public areas
  • Outdoor pool

Wake Forest University Baptist Medical Center is a short stroll from Holiday Inn Express Winston Salem Downtown West, an IHG Hotel, and other popular attractions like Benton Convention Center are within a few miles (5 km). This 121-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 121 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find WiFi and LCD TVs with cable channels. Free local calls, hair dryers, and safes are also standard.


Property features

At Holiday Inn Express Winston Salem Downtown West, an IHG Hotel, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Onsite parking is offered for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and laundry facilities.

Room options

Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

2 Double Beds | 2 Queen Beds | Sleeps 4

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Winston Salem Downtown West, an IHG Hotel

Everyone (7) Couples (5) Business (8) Family (11) Other (1)
3
Everyone

By on Mar 2, 2021

Review comment responded on Apr 5, 2021

Thank you for staying with us, we look forward to you returning in the future.

4
Everyone

Hotel is going through renovations but was not a problem for us.

By on Jun 25, 2020

3
Partner Couples Business Business

It wasn't a bad place but upon arrival we were told there was no water plumbers were there just wanted to relax after a long road trip what kind of hard to do with all the banging noise from the plumber

By on Jan 24, 2020

1
Business Business

I was hoping to switch my preferred hotel to holiday inn express, however my experience at the winston salem, nc location will ensure this will not happen. A roach crawled across my face while I was sleeping. I left my room in the middle of the night. To make matters worse-- nobody from the hotel has followed up to reckon with the situation. I'm disgusted and very disappointed.

By on Oct 7, 2019

3
Business Business

Mold in the bathroom. Things were falling apart in the bathroom.

By on Sep 12, 2019

4
Family Business Business

The staff was fabulous! Very helpful. The hotel itself is in serious need of updating.

By on Jun 19, 2019

5
Family Family

The close proximity to Baptist hospital . The pharmacy and the grocery store. Also the staff was nice

By on May 29, 2019

3
Everyone

The hotel is shopworn. Needs an update. Curtains and bedding have seen better days.

By on Mar 18, 2018

2

run down hotel in need of renovation

Everyone

The hotel has open holes with exposed wiring near light fixtures in the hallways, uneven carpeting, and is generally gloomy and run-down looking. Our first room had a broken toilet. The second room had cracked tiles in the shower and the adjustable shower head was "fixed" with black electrical tape. The walls are scuffed and marked up. All of the tables and furniture is old and beat up, with many deep gouges and scratches. Overall the room and hotel were very disappointing. Similarly priced hotels in the area have nicer rooms. Our reservation was pre-paid through Orbitz, yet the hotel charged us a second time to our credit card for our stay. Would not stay here again.

By , from Washington, DC on Mar 2, 2017

5

convenient to medical center

Everyone

Needed a hotel close to medical center. It was perfect. Clean, friendly helpful staff and safe.

By on Feb 24, 2017

Holiday Inn Express Winston Salem Downtown West, an IHG Hotel

110 Miller Street, Winston-Salem, NC 27103
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