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Recent guest reviews

Our room was very up to date and clean. Extra touches like lovely pictures, trim moldings, coffered ceiling, and tile work in the shower made it feel much classier than a regular hotel room. Would definitely recommend.

Loved the hotel, pool, oceanfront view, staff and beach access!

We had a ocean view room. 2 queen beds. The view & patio was awesome. The shower was very nice. The bed mattress are getting ruts in them. I was ok sleeping alone in the middle. If 2 people were in the same queen Bed your back would be hurting. We really enjoyed our stay. We would stay here again.

Nice,central location for an off season weekend. Front desk lady was very friendly and let us check in early.

I was here for 5 nights. I chose this hotel because I had stayed the year before. It was great. This time not so much at all. The housekeeping was terrible. They didn’t change my sheets the whole time I was there. They swept the sand off the floor once. My room door wasn’t locking so the doors had to be slammed 2-3x. The had someone look at it and it still wasn’t locking right away. So while I was gone housekeeping came and my door was unlocked the entire day. When I told the front desk all they had to say about it was housekeeping didn’t know. Okay! They should have switched my room to one that locked. Maybe a discount anything? They offered nothing.Besides that I can say they have a nice breakfast every morning.

We stayed 2 nights at Shutters on the Banks. The place was immaculately clean, breakfast was stocked and hot, and 24 hr coffee and cocoa in the lobby. Breakfast ends at 10, which is nice for late sleepers, because many end at 9. Also, checkout time was 11, and the indoor pool closes at 10. Nice new pool and hot tub, but the temperature of the pool was too cold to be comfortable. Staff was super friendly, and most importantly, I felt safe. We were on the ground level of the main building, and early both mornings, the 2 hr elephant stampede from the room above woke me up, and kept me up since I could hear every step the family was making. We could hear the TV from the room beside us. The walls are definitely too thin. Ours beds were horribly uncomfortable. The mattresses were toooooo soft. I could hardly sit on the side of the bed to put my shoes on because I'd sink down and slide off. Sleeping was tough because the mattress would sink down into a hole that I had to literally crawl out of. Temperature of the room was great. Shower was hot and plenty of water pressure. Yummy in-room coffee and toiletries provided. There is a lovely gazebo on the dune overlooking the ocean that is a super short 30 second walk up the path, if even that long. GREAT lighting out at night that runs on sensors, so they aren't always burning and blinding you, but if someone is walking up the path to go to the beach, they will illuminate your way, then turn off a few minutes later un

All good! Nice breakfast. Room was clean. Enjoyed the balcony even though it was cool.

Close proximity to the attractions in the area Nothing I didn't love!

Clean, friendly, and central location. We stayed in the tower building so it has been updated. Breakfast was fantastic and plenty to chose from. We have stayed here 3 times now and are planning to go back again next year! The bathrooms are small on the 1st and 2nd floor so the only thing I would suggest is adding more hooks outside the bathroom (wall by behind main door) to hang towels.

The property was on the beach with umbrellas that were easy to rent. The rooms managed to have fun beach decor, with a modern style which we liked. The room shampoo and soaps smelled delicious. The breakfast was good . We loved staying here!

Lovely time at Shutters . Would come back . Comfortable beds, string showers and good location.

We loved this hotel from the very beginning. It is a great family hotel. Very convenient location, right on the beach, very spacious rooms, pools are perfect, nice and quiet at night time, great breakfast and friendly staff. I can't say enough good things about this hotel. This is our new OBX hotel!

Right on the beach, close to restaurants, good breakfast, and flight memorial visible from room

Very good location right on the beach and free parking

Liked it was right on the beach. Didn't like all the bugs

Staff was wonderful, pleasant helpful.....everything was nice...pool great.. right pn the beach...clean room. Good breakfast

Was very happy with everything and would make reservations here again

S. Virginia Dare Trail Kill Devil Hills NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Destination Fun, Shutters on the Banks is within 2 miles (3 km) of Wright Brothers National Memorial. This 86-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served each morning from 7 AM to 10 AM.


Rooms

All of Shutters on the Banks's 86 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Rooms also include desks.


Property features

Guests staying at Shutters on the Banks enjoy an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this beach hotel include free WiFi in public areas, a business center, and a seasonal outdoor pool.

Room options

Suite, 1 King Bed with Sofa bed, Poolside

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard 2 Queen Beds with Pool / Parking Lot View

2 Queen Beds | Sleeps 4

Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

2 Queen Beds | Sleeps 4

Poolside Efficiency with 2 Queen Beds and Full Kitchen

2 Queen Beds | Sleeps 4

Guest reviews for Shutters on the Banks

Everyone (24) Couples (4) Family (14)
5
Partner Couples Family

Our room was very up to date and clean. Extra touches like lovely pictures, trim moldings, coffered ceiling, and tile work in the shower made it feel much classier than a regular hotel room. Would definitely recommend.

By , from Wilmington NC on Jul 3, 2020

Review comment responded on Jul 3, 2020

Thank you, we're glad you enjoyed your stay!

5
Family Family with small children

Loved the hotel, pool, oceanfront view, staff and beach access!

By on Jun 1, 2020

Review comment responded on Jun 1, 2020

Thank you for the review. We are so thrilled you loved the hotel. Please come see us again.

5
Family

We had a ocean view room. 2 queen beds. The view & patio was awesome. The shower was very nice. The bed mattress are getting ruts in them. I was ok sleeping alone in the middle. If 2 people were in the same queen Bed your back would be hurting. We really enjoyed our stay. We would stay here again.

By on May 31, 2020

Review comment responded on May 31, 2020

Hi, thank you so much for the nice review! We are sorry to hear about your experience with our bed mattresses. We will be looking in to that matter.

4
Family

Nice,central location for an off season weekend. Front desk lady was very friendly and let us check in early.

By on Mar 17, 2020

Review comment responded on Mar 17, 2020

Thank you for the review. We are so happy you enjoyed your visit with us. Please come see us again!

2
Family

I was here for 5 nights. I chose this hotel because I had stayed the year before. It was great. This time not so much at all. The housekeeping was terrible. They didn’t change my sheets the whole time I was there. They swept the sand off the floor once. My room door wasn’t locking so the doors had to be slammed 2-3x. The had someone look at it and it still wasn’t locking right away. So while I was gone housekeeping came and my door was unlocked the entire day. When I told the front desk all they had to say about it was housekeeping didn’t know. Okay! They should have switched my room to one that locked. Maybe a discount anything? They offered nothing.Besides that I can say they have a nice breakfast every morning.

By on Jan 10, 2020

Review comment responded on Jan 10, 2020

Thank you for choosing to stay at the Shutters On The Banks and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again.

4
Everyone

We stayed 2 nights at Shutters on the Banks. The place was immaculately clean, breakfast was stocked and hot, and 24 hr coffee and cocoa in the lobby. Breakfast ends at 10, which is nice for late sleepers, because many end at 9. Also, checkout time was 11, and the indoor pool closes at 10. Nice new pool and hot tub, but the temperature of the pool was too cold to be comfortable. Staff was super friendly, and most importantly, I felt safe. We were on the ground level of the main building, and early both mornings, the 2 hr elephant stampede from the room above woke me up, and kept me up since I could hear every step the family was making. We could hear the TV from the room beside us. The walls are definitely too thin. Ours beds were horribly uncomfortable. The mattresses were toooooo soft. I could hardly sit on the side of the bed to put my shoes on because I'd sink down and slide off. Sleeping was tough because the mattress would sink down into a hole that I had to literally crawl out of. Temperature of the room was great. Shower was hot and plenty of water pressure. Yummy in-room coffee and toiletries provided. There is a lovely gazebo on the dune overlooking the ocean that is a super short 30 second walk up the path, if even that long. GREAT lighting out at night that runs on sensors, so they aren't always burning and blinding you, but if someone is walking up the path to go to the beach, they will illuminate your way, then turn off a few minutes later un

By on Nov 4, 2019

Review comment responded on Nov 4, 2019

Thank you for choosing to stay at the Shutters On The Banks and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these noise issues from occurring in the future, and we will look into the mattresses as well. We are happy to hear that overall you did enjoy your visit with us. Once again, thank you for your valued feedback and we hope to serve you again.

5
Everyone

All good! Nice breakfast. Room was clean. Enjoyed the balcony even though it was cool.

By on Oct 9, 2019

Review comment responded on Oct 10, 2019

Thank you for taking the time to leave such a nice review. We are glad you enjoyed the breakfast and your balcony.

5
Everyone

By on Sep 16, 2019

Review comment responded on Sep 16, 2019

Thank you

5
Friends

Close proximity to the attractions in the area Nothing I didn't love!

By on Sep 1, 2019

Review comment responded on Sep 2, 2019

Thank you for the review. We are happy to know you loved everything.

5
Family with small children Friends Family

Clean, friendly, and central location. We stayed in the tower building so it has been updated. Breakfast was fantastic and plenty to chose from. We have stayed here 3 times now and are planning to go back again next year! The bathrooms are small on the 1st and 2nd floor so the only thing I would suggest is adding more hooks outside the bathroom (wall by behind main door) to hang towels.

By on Aug 10, 2019

Review comment responded on Aug 10, 2019

Thank you for taking the time to write your review. We will bring your suggestions to upper management. We look forward to seeing you next year. Enjoy the rest of your summer.

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