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Harrah's Cherokee Casino Resort

4.0 star property
Hotel with 10 restaurants, a quick walk to Harrahs Cherokee Casino

Choose dates to view prices

Photo gallery for Harrah's Cherokee Casino Resort

10 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby sitting area
10 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, seasonal outdoor pool
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Breakfast available
  • Bar

Explore the area

Map
777 Casino Drive, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    ‪3 min walk‬
  • Santa's Land Family Theme Park and Zoo
    ‪4 min drive‬
  • Museum of the Cherokee Indian
    ‪6 min drive‬

Book today, save on your next hotel stay

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Room options

View all photos for Mountain Premium Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Premium Room 1 King Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Luxury Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

9.2 out of 10
Wonderful
(87 reviews)
  • 479 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Soco)

8.6 out of 10
Excellent
(45 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Soco)

8.2 out of 10
Very good
(34 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Premium Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Premium Room 1 King Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Luxury Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Deluxe Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Deluxe Room 1 King Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • 503 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Room View 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Room View 1 King Non Smoking

  • 503 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Premium Room 2 Queens Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Smoking (Soco)

8.4 out of 10
Very good
(38 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Soco)

8.8 out of 10
Excellent
(14 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Luxury Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Luxury Room 2 Queens Non Smoking

  • 503 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Creek)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Creek)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Cherokee)

9.4 out of 10
Exceptional
(37 reviews)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

9.4 out of 10
Exceptional
(68 reviews)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

8.0 out of 10
Very good
(3 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Room View 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Room View 2 Queens Non Smoking

  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Soca Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Soca Premium Room 2 Queens Non Smoking

  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

8.8 out of 10
Excellent
(31 reviews)
  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Deluxe Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Deluxe Room 1 King Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Soco)

  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Soco)

8.6 out of 10
Excellent
(40 reviews)
  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Soco)

  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Room View 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room View 1 King Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Deluxe Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Deluxe Room 2 Queens Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Soca Premium Room 2 Queens Smoking

Premium bedding, in-room safe, desk, laptop workspace

Soca Premium Room 2 Queens Smoking

  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Premium Room 2 Queens Non Smoking

  • 502 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Cherokee)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Room View 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room View 2 Queens Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Smoking (Soco)

8.4 out of 10
Very good
(55 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Smoking (Soco)

8.2 out of 10
Very good
(62 reviews)
  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Creek)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Creek)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Luxury Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Luxury Room 2 Queens Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Deluxe Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Deluxe Room 2 Queens Non Smoking

9.2 out of 10
Wonderful
(43 reviews)
  • 503 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cherokee

Harrahs Cherokee Casino is within a 5-minute walk of Harrah's Cherokee Casino Resort while other popular sites like Santa's Land Family Theme Park and Zoo are within a few miles (5 km). This 1108-room, 4-star hotel has a full-service spa, a casino, and 10 restaurants.

What's nearby

  • Harrahs Cherokee Casino - 3 min walk - 0.2 miles
  • Santa's Land Family Theme Park and Zoo - 4 min drive - 2.1 miles
  • Museum of the Cherokee Indian - 6 min drive - 2.8 miles
  • Unto These Hills Outdoor Drama - 6 min drive - 2.8 miles
  • Oconaluftee Indian Village - 8 min drive - 3.2 miles

Getting around

  • Asheville Regional Airport (AVL) - 70 min drive

Restaurants

  • ‪Gordon Ramsay Street Pizza - ‬4 min walk
  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬7 min walk
  • ‪Granny's Kitchen - ‬8 min walk
  • ‪SoundBytes - ‬7 min walk
  • ‪Brio Italian Grille - ‬7 min walk

About this property

Harrah's Cherokee Casino Resort

Hotel with 10 restaurants, a quick walk to Harrahs Cherokee Casino
Guests of Harrah's Cherokee Casino Resort have access to a full-service spa, a casino, and a nightclub. There's free parking and an area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include an indoor pool, a gym, and meeting rooms.
Flat-screen TVs come with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English

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Property amenities

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 10 to 25 per person
  • 10 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brio Italian Grille
  • ESports Zone
  • Gordon Ramsay Pub
  • Guy Fierri's Kitchen
  • Wicked Weed Smokehouse

Things to do

  • 4,000 slot machines
  • 75 gaming tables
  • Arcade/game room
  • Casino (195,000 square feet of space)
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (21,000 square feet of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 21 floors
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 37.61 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Pool access
  • Valet parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 6:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Harrah's Cherokee Casino Resort
Harrah's Cherokee Casino
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Cherokee Hotel
Harrahs Hotel Cherokee Nc
Cherokee Harrahs
Harrahs Casino Cherokee Nc
Harrahs Cherokee Casino Hotel
Harrah's Cherokee Casino
Harrah's Cherokee Casino Resort Hotel
Harrah's Cherokee Casino Resort Cherokee
Harrah's Cherokee Casino Resort Hotel Cherokee

Frequently asked questions

Is free cancellation available at Harrah's Cherokee Casino Resort?

Harrah's Cherokee Casino Resort offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Harrah's Cherokee Casino Resort?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Harrah's Cherokee Casino Resort on Jul 22, 2025 start from $75.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Harrah's Cherokee Casino Resort?

This hotel is located in Cherokee, just steps from Harrahs Cherokee Casino. You'll also find Santa's Land Family Theme Park and Zoo and Museum of the Cherokee Indian within a short drive.

Is there parking available at Harrah's Cherokee Casino Resort?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Harrah's Cherokee Casino Resort?

Mandara Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, detox wraps, and couples treatments.

Does Harrah's Cherokee Casino Resort feature a casino at the property?

Yes, Harrah's Cherokee Casino Resort has a casino that's 195000 square feet and includes 75 gaming tables, 4000 slot machines, and 2 VIP rooms.

Will I find an indoor pool at Harrah's Cherokee Casino Resort?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from May until September.

Is Harrah's Cherokee Casino Resort good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and 10 restaurants.

Are there hot tubs at Harrah's Cherokee Casino Resort?

No, this hotel doesn't have a spa tub.

Does Harrah's Cherokee Casino Resort have a restaurant that serves breakfast?

Yes, Harrah's Cherokee Casino Resort has 10 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Harrah's Cherokee Casino Resort allow pets to stay for free?

No, pets aren't allowed at Harrah's Cherokee Casino Resort though service animals are welcome.

Does Harrah's Cherokee Casino Resort have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Harrah's Cherokee Casino Resort?

No, there aren't any guestrooms with balconies at Harrah's Cherokee Casino Resort.

Harrah's Cherokee Casino Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1789 out of 3014 reviews
Rating 8 - Good. 626 out of 3014 reviews
Rating 6 - Okay. 309 out of 3014 reviews
Rating 4 - Poor. 156 out of 3014 reviews
Rating 2 - Terrible. 134 out of 3014 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Liked: Cleanliness, amenities, property conditions & facilities
Only negative is orbits charges you a resort fee as well so you get double banged. It’s not correct for them to collect it on line and also have to pay the resort. Also the SOCO tower is a smoking building so it’s smells in non smoking rooms. Orbitz doesn’t have good clarification about that. Otherwise a decent place and the casino was good. First time players get a $50 card for slot machines TY
Stayed 1 night in Jun 2025

6/10 Okay

Michael, Rockford

Traveled with partner
Liked: Amenities
Most confusing property ever. Near impossible to find your room. Towers are spread out and far apart.
Stayed 1 night in May 2025

10/10 Excellent

Clarence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very clean and employees very helpful.
Stayed 1 night in May 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Apr 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & clean

Clean & comfortable. Early check has a fee until 2 pm so there were quite a few people in the lobby waiting… we arrived at 1:15. There’s a resort fee to be aware of as well. The jetted tub in the bathroom is fabulous! We stayed in a Soco room
Stayed 1 night in Apr 2025

6/10 Okay

Nancy

Traveled with partner
Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Debrah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms for
Stayed 1 night in Mar 2025

10/10 Excellent

George

Stayed 1 night in Mar 2025

10/10 Excellent

Shenna

Liked: Amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this place
Stayed 4 nights in Apr 2025

4/10 Poor

Rosina

Stayed 1 night in Apr 2025

8/10 Good

Suzanne, Blowing Rock

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good was just okay but overpriced.
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Stayed 1 night in Mar 2025

6/10 Okay

Tarjah

Stayed 1 night in Apr 2025

2/10 Terrible

Dawn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Our room was very dusty, limited tv, would have to pay for music. Outdated alarm clock, no USB ports. Couldn’t charge phones. Tried to tell all of this at the desk and the woman was so rude, I had to walk away. The customers behind us weren’t happy either and the same employee was rude to them also. They gave it back to her. We had many more issues but felt nothing was being done so we left very disappointed in our first stay at the casino hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Theresa

Traveled with family
Disliked: Staff & service

Fair stay

We stayed 2 nights. Initial impression was fair, hotel was not busy since we arrived on a Wednesday and we we given a room in the back looking at a cement wall. Room service did not come to the room on day 1 so dirty linens and trash were still there when we returned that night. I had to call for new wash clothes. Also toilet paper ran out with no extra rolls in room - another call to the front desk.
Stayed 2 nights in Apr 2025

4/10 Poor

Ronald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not handicap friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Mervin, Charlotte

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sonya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and staff were great, but i did a late check out for 2'o clock, went down to eat and came back and was locked out of the room and had to stand in line for 20 minutes to get let back in.
Stayed 1 night in Apr 2025

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