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SureStay by Best Western Cherokee on the River

2.0 star property

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Photo gallery for SureStay by Best Western Cherokee on the River

Suite, 1 King Bed, Jetted Tub, River View | Iron/ironing board, free WiFi, bed sheets
Check-in/check-out kiosk
Property grounds
Exterior
Free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
44 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪2 min drive‬
  • Place, Eastern Cherokee Agency
    ‪2 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony, River View

Standard Room, 2 Double Beds, Balcony, River View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Balcony, River View

Standard Room, 2 Double Beds, Balcony, River View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony, River View

Standard Room, 1 King Bed, Balcony, River View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, River View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub, River View

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, River View

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub, River View

Suite, 1 King Bed, Jetted Tub, River View | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Cherokee

SureStay by Best Western Cherokee on the River places you within a mile (2 km) of Oconaluftee Islands Park and Eastern Cherokee Agency. This 88-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Oconaluftee Islands Park - 2 min drive - 1.3 miles
  • Eastern Cherokee Agency - 2 min drive - 1.5 miles
  • Unto These Hills Outdoor Drama - 3 min drive - 1.9 miles
  • Harrahs Cherokee Casino - 6 min drive - 3.6 miles
  • Great Smoky Mountains National Park - 6 min drive - 4.2 miles

Getting around

  • McGhee Tyson Airport (TYS) - 126 min drive

Restaurants

  • ‪Guy Fieri's Cherokee Kitchen + Bar - ‬5 min drive
  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬5 min drive
  • ‪Noodle Bar - ‬5 min drive
  • ‪Granny's Kitchen - ‬5 min drive
  • ‪Soundbytes - ‬5 min drive

About this property

SureStay by Best Western Cherokee on the River

SureStay by Best Western Cherokee on the River features an outdoor pool, WiFi in public areas, and coffee in a common area. Onsite parking is available for a fee. The 24-hour front desk has staff always at the ready. This hotel also has a vending machine.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenity
Best Western Plus River Escape Inn & Suites
Dillsboro
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.0 out of 10, Wonderful, 1,025 reviews
$105 nightly
The price is $119
Jun 30 - Jul 1
Total with taxes and fees
Best Western Plus River Escape Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to September 01.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn River
Comfort Inn River Cherokee
Comfort Inn River Hotel Cherokee
Rodeway Inn River Hotel Cherokee
Rodeway Inn River Cherokee
Rodeway Inn River
Comfort Inn Cherokee Nc
Cherokee Comfort Inn
Rodeway Inn Suites On The River
Rodeway Inn & Suites Cherokee On the River Hotel
Rodeway Inn & Suites Cherokee On the River Cherokee
Rodeway Inn & Suites Cherokee On the River Hotel Cherokee

Frequently asked questions

What is there to do close to SureStay by Best Western Cherokee on the River?

This hotel is located in Cherokee within a short 19-minute walk of Oconaluftee Islands Park. You'll also find Harrahs Cherokee Casino and Unto These Hills Outdoor Drama within a short drive.

How much does it cost to stay at SureStay by Best Western Cherokee on the River?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Cherokee on the River on Jun 22, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay by Best Western Cherokee on the River?

Yes, parking is available for a surcharge. RV/bus/truck parking is also available for guests.

Does SureStay by Best Western Cherokee on the River include a casino?

No, SureStay by Best Western Cherokee on the River doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Cherokee on the River?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until September 01.

Is SureStay by Best Western Cherokee on the River good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a hydromassage showerhead and a kitchen.

Are there hot tubs at SureStay by Best Western Cherokee on the River?

No, there isn't a spa tub at this hotel.

Does SureStay by Best Western Cherokee on the River have a restaurant that serves breakfast?

No, SureStay by Best Western Cherokee on the River doesn't have a restaurant that serves breakfast.

Does SureStay by Best Western Cherokee on the River allow pets to stay for free?

No, pets aren't allowed at SureStay by Best Western Cherokee on the River though service animals are welcome.

Are there connecting rooms at SureStay by Best Western Cherokee on the River?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at SureStay by Best Western Cherokee on the River?

Yes, every guestroom at SureStay by Best Western Cherokee on the River comes with a balcony.

SureStay by Best Western Cherokee on the River Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 400 out of 1016 reviews
Rating 8 - Good. 343 out of 1016 reviews
Rating 6 - Okay. 141 out of 1016 reviews
Rating 4 - Poor. 70 out of 1016 reviews
Rating 2 - Terrible. 62 out of 1016 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some updates & repairs, but room was very clean, staff was friendly, location was great, quiet and secluded but close enough to town! Would definitely stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice and had a great view
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view of the river was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Staff was great and room was clean. Great view of river.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amberly

Liked: Cleanliness, staff & service, amenities
Very clean room and friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay..... Everything was perfect
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jigar

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very good rooms need some upgrades on shower heads and toiletry stuff and also need to add breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Toussaint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room good customer service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephanie or Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The view is beautiful from the balcony and the air kept the room. We love staying here.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jeana

Liked: Cleanliness, staff & service, amenities
Very clean rooms,quite location friendly staff just wish they still had there breakfast. Will stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified

8/10 Good

MELISSA L

Enjoyed our stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was worried the cold weather would be an issue, but the heat worked great!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jamal

No microwave and no fridge at this property
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Colby

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Not bad, a bit bare-bones in terms of amenities but the location is good, price was ok.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, very comfortable, clean room with a balcony overlooking a river. Will stay here again!
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
room that I checked into had someone else inside of it when I arrived. went back to the front desk, they gave me a
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Connie

Liked: Staff & service
Balcony overlooking river was great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The hotel has some age on it but they have upgraded the exterior and interior to a place where this is a solid value. Right on the river the rooms have excellent views from their balconies. The Room 151 was perfect. Great location to the casino. Pete’s Pancake House best place for breakfast.
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not as pictured. The property is very dated and very rough. Pillows and beds were not comfortable and didn’t feel clean. The whole property is in bad need of a renovation. Bathroom is too small and shower head had mildew on it.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was dated but clean. Loved the river in the back. Had a balcony which was great to sit outside and listen to the river and watch the wildlife.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Leah

Disliked: Cleanliness, property conditions & facilities
Only two light bulbs in the whole room which we had move to a different lamp if we needed to see in the room…found a spider in the living area with babies…not enough pillows
Stayed 1 night in Mar 2026
Verified

4/10 Poor

matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking was nice and not crowded at all. Room- bathroom was missing ceiling tiles which exposed the hotel plumbing and the sound of water running was extremely annoying. The room itself was incredibly dusty and the chairs had very large stains on them. Front office staff- was watching a video on her phone which had extreme vulgar language and she wasn’t very personable. They offer breakfast buffet on their Google page but absolutely no breakfast is served at the property. First and last time staying here.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Apr 2025

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