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SureStay by Best Western Cherokee on the River

2.0 star property

Choose dates to view prices

Photo gallery for SureStay by Best Western Cherokee on the River

A hotel room with a large bathtub, a bed with a brown blanket, a patterned carpet, and a hallway leading to another room.
A reception area with a stone counter, framed pictures, and a potted plant.
A room with a sofa, a table, a lamp, a painting, and a window with curtains.
A large, multi-story building with a symmetrical facade, multiple chimneys, and a well-maintained lawn.
A balcony with a view of a river and forest, two chairs, and a table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
44 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪2 min drive‬
  • Place, Eastern Cherokee Agency
    ‪2 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony, River View

A hotel room with two beds, a TV, a desk with a lamp, and a window with curtains.

Standard Room, 2 Double Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Balcony, River View

A hotel room with two beds, a chair, a desk, a lamp, and a mirror.

Standard Room, 2 Double Beds, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony, River View

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Balcony, River View

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a television, a desk, and a view of the outdoors.

Standard Room, 2 Queen Beds, Balcony, River View

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a television, a desk, and a view of the outdoors.

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

A hotel room with a bed, a red sofa, a wooden table, and a patterned carpet.

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a dresser, and a TV.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub, River View

A hotel room with a bed, a dresser, a nightstand, a lamp, a painting, and a mirror.

Suite, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, River View

A hotel room with a bed, a dresser, a nightstand, a lamp, a painting, and a mirror.

Suite, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

A hotel room with a bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

A hotel room with a bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub, River View

A hotel room with a bed, a desk, a mirror, a painting, and a bathroom.

Suite, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

Super 8 by Wyndham Cherokee

Downtown Cherokee
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,056 reviews
$67 nightly
The price is $77
Aug 16 - Aug 17
Total with taxes and fees
Super 8 by Wyndham Cherokee

About the neighborhood

Cherokee

SureStay by Best Western Cherokee on the River places you within a mile (2 km) of Oconaluftee Islands Park and Eastern Cherokee Agency. This 88-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Oconaluftee Islands Park - 2 min drive - 1.3 miles
  • Eastern Cherokee Agency - 2 min drive - 1.5 miles
  • Unto These Hills Outdoor Drama - 3 min drive - 1.9 miles
  • Smokey Mountain Gold & Ruby Mine - 4 min drive - 2.5 miles
  • Harrahs Cherokee Casino - 6 min drive - 3.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 126 min drive

Restaurants

  • ‪Guy Fieri's Cherokee Kitchen + Bar - ‬5 min drive
  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬5 min drive
  • ‪Noodle Bar - ‬5 min drive
  • ‪Granny's Kitchen - ‬5 min drive
  • ‪Soundbytes - ‬5 min drive

About this property

SureStay by Best Western Cherokee on the River

SureStay by Best Western Cherokee on the River features an outdoor pool, WiFi in public areas, and coffee in a common area. Onsite parking is available for a fee. The 24-hour front desk has staff always at the ready. This hotel also has a vending machine.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Exterior
Super 8 by Wyndham Cherokee
Downtown Cherokee
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,056 reviews
$67 nightly
The price is $77
Aug 16 - Aug 17
Total with taxes and fees
Super 8 by Wyndham Cherokee

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to September 01.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn River
Comfort Inn River Cherokee
Comfort Inn River Hotel Cherokee
Rodeway Inn River Hotel Cherokee
Rodeway Inn River Cherokee
Rodeway Inn River
Comfort Inn Cherokee Nc
Cherokee Comfort Inn
Rodeway Inn Suites On The River
Rodeway Inn & Suites Cherokee On the River Hotel
Rodeway Inn & Suites Cherokee On the River Cherokee
Rodeway Inn & Suites Cherokee On the River Hotel Cherokee

Frequently asked questions

What is there to do close to SureStay by Best Western Cherokee on the River?

This hotel is located in Cherokee within a short 19-minute walk of Oconaluftee Islands Park. You'll also find Harrahs Cherokee Casino and Museum of the Cherokee Indian within a short drive.

How much does it cost to stay at SureStay by Best Western Cherokee on the River?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Cherokee on the River on Aug 9, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay by Best Western Cherokee on the River?

Yes, parking is available for a surcharge. RV/bus/truck parking is also available for guests.

Does SureStay by Best Western Cherokee on the River include a casino?

No, SureStay by Best Western Cherokee on the River doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Cherokee on the River?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until September 01.

Is SureStay by Best Western Cherokee on the River good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a hydromassage showerhead and a kitchen.

Are there hot tubs at SureStay by Best Western Cherokee on the River?

No, there isn't a spa tub at this hotel.

Does SureStay by Best Western Cherokee on the River have a restaurant that serves breakfast?

No, SureStay by Best Western Cherokee on the River doesn't have a restaurant that serves breakfast.

Does SureStay by Best Western Cherokee on the River allow pets to stay for free?

No, pets aren't allowed at SureStay by Best Western Cherokee on the River though service animals are welcome.

Are there connecting rooms at SureStay by Best Western Cherokee on the River?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at SureStay by Best Western Cherokee on the River?

Yes, every guestroom at SureStay by Best Western Cherokee on the River comes with a balcony.

SureStay by Best Western Cherokee on the River Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 394 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jeana

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay at clean, easy parking friendly staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Clean room, great view of river. Convenient drive to everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful my husband and I will definitely be returning
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some updates & repairs, but room was very clean, staff was friendly, location was great, quiet and secluded but close enough to town! Would definitely stay there again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice and had a great view
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Margaret

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This room smelled like cigarette smoke and was very dingy. The doors said no smoking on the outside of the rooms. If they want to be smoking friendly that's fine but don't say you're non-smoking and give rooms that smell like an ashtray. The sheets had a cigarette burn on them. There were a lot of cobwebs like it needed deep cleaning on the "balcony". It was going through renovations as of July 2026 and maybe future stays wouldn't be that bad but I didn't enjoy my stay. The room rate was on par with other hotels so I didn't even see a discount for what we stayed in. They also had no smoke detector in the first room and I had to ask for one. They moved us to a different room instead as a compromise. Most of the staff was friendly but it couldn't save from the fact that when I left the room I felt the need to scrub the experience off in the shower
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Disliked: Amenities
Appreciate smoking rooms. Toilets need updating, too small/short.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view of the river was great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Staff was great and room was clean. Great view of river.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amberly

Liked: Cleanliness, staff & service, amenities
Very clean room and friendly staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay..... Everything was perfect
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Toussaint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room good customer service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Stephanie or Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The view is beautiful from the balcony and the air kept the room. We love staying here.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

MELISSA L

Enjoyed our stay
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Jeana

Liked: Cleanliness, staff & service, amenities
Very clean rooms,quite location friendly staff just wish they still had there breakfast. Will stay again.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jigar

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very good rooms need some upgrades on shower heads and toiletry stuff and also need to add breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, very comfortable, clean room with a balcony overlooking a river. Will stay here again!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Colby

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Not bad, a bit bare-bones in terms of amenities but the location is good, price was ok.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Connie

Liked: Staff & service
Balcony overlooking river was great!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was worried the cold weather would be an issue, but the heat worked great!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

James

Liked: Staff & service
Disliked: Amenities
Made a reservation well in advance, but when we arrived at 3 PM I was told that the handicapped accessible room was all that was left. even though there were only about 10 cars in the parking lot. Total redecoration in the main lobby was underway (no mention of this by Expedia), no breakfast served. No luggage carts available, Large noisy AC unit directly in front of balcony. directly in front of balcony
Stayed 1 night in Apr 2026

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