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SureStay by Best Western Cherokee on the River

Property class: 2

Choose dates to view prices

Photo gallery for SureStay by Best Western Cherokee on the River

A hotel room with a large bathtub, a bed with a brown blanket, a patterned carpet, and a hallway leading to another room.
A large, multi-story building with a symmetrical facade, multiple chimneys, and a well-maintained lawn.
A reception area with a stone counter, framed pictures, and a potted plant.
A room with a sofa, a table, a lamp, a painting, and a window with curtains.
A balcony with a view of a river and forest, two chairs, and a table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
44 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪2 min drive‬
  • Place, Eastern Cherokee Agency
    ‪2 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪6 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a large bed, a separate sitting area, a bathtub, and a window.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Nonsmoking, Accessible

A hotel room with two beds, a desk, a chair, and two lamps.

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Smoking

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a window with curtains.

2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, River View

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Balcony, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a television, a desk, and a view of the outdoors.

Standard Room, 2 Queen Beds, Balcony, River View

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a television, a desk, and a view of the outdoors.

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

A hotel room with a bed, a red sofa, a wooden table, and a patterned carpet.

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a dresser, and a TV.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub, River View

A hotel room with a bed, a dresser, a nightstand, a lamp, a painting, and a mirror.

Suite, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, River View

A hotel room with a bed, a dresser, a nightstand, a lamp, a painting, and a mirror.

Suite, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

A hotel room with a bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

A hotel room with a bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, River View

A hotel room with a bed, a desk, a mirror, a painting, and a bathroom.

Suite, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cherokee

SureStay by Best Western Cherokee on the River places you within a mile (2 km) of Oconaluftee Islands Park and Eastern Cherokee Agency. This 88-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Oconaluftee Islands Park - 2 min drive - 1.3 miles
  • Eastern Cherokee Agency - 2 min drive - 1.5 miles
  • Unto These Hills Outdoor Drama - 3 min drive - 1.9 miles
  • Oconaluftee Indian Village - 5 min drive - 2.3 miles
  • Harrahs Cherokee Casino - 6 min drive - 3.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 126 min drive

Restaurants

  • ‪Granny's Kitchen - ‬5 min drive
  • ‪Arby's - ‬3 min drive
  • ‪Noodle Bar - ‬5 min drive
  • ‪The Rice Wagon Cherokee - ‬5 min drive
  • ‪Peter's Pancakes & Waffles - ‬4 min drive

About this property

SureStay by Best Western Cherokee on the River

SureStay by Best Western Cherokee on the River features an outdoor pool, WiFi in public areas, and coffee in a common area. Onsite parking is available for a fee. The 24-hour front desk has staff always at the ready. This hotel also has a vending machine.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Bar (on property)
Harrah's Cherokee Casino Resort - A Caesars Rewards Destination
Cherokee
  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 3,600 reviews
$89 nightly
The price is $103
Sep 17 - Sep 18
Total with taxes and fees
Harrah's Cherokee Casino Resort - A Caesars Rewards Destination

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to September 01.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn River

Comfort Inn River Cherokee

Comfort Inn River Hotel Cherokee

Rodeway Inn River Hotel Cherokee

Rodeway Inn River Cherokee

Rodeway Inn River

Comfort Inn Cherokee Nc

Cherokee Comfort Inn

Rodeway Inn Suites On The River

Rodeway Inn & Suites Cherokee On the River Hotel

Rodeway Inn & Suites Cherokee On the River Cherokee

Rodeway Inn & Suites Cherokee On the River Hotel Cherokee

Frequently asked questions

What is there to do close to SureStay by Best Western Cherokee on the River?

This hotel is located in Cherokee within a short 19-minute walk of Oconaluftee Islands Park. You'll also find Harrahs Cherokee Casino and Unto These Hills Outdoor Drama within a short drive.

How much does it cost to stay at SureStay by Best Western Cherokee on the River?

As of Sep 16, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Cherokee on the River on Sep 23, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay by Best Western Cherokee on the River?

Yes, parking is available for a surcharge. RV/bus/truck parking is also available for guests.

Does SureStay by Best Western Cherokee on the River include a casino?

No, SureStay by Best Western Cherokee on the River doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Cherokee on the River?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until September 01.

Is SureStay by Best Western Cherokee on the River good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a hydromassage showerhead and a kitchen.

Are there hot tubs at SureStay by Best Western Cherokee on the River?

No, there isn't a spa tub at this hotel.

Does SureStay by Best Western Cherokee on the River have a restaurant that serves breakfast?

No, SureStay by Best Western Cherokee on the River doesn't have a restaurant that serves breakfast.

Does SureStay by Best Western Cherokee on the River allow pets to stay for free?

No, pets aren't allowed at SureStay by Best Western Cherokee on the River though service animals are welcome.

Are there connecting rooms at SureStay by Best Western Cherokee on the River?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at SureStay by Best Western Cherokee on the River?

Yes, every guestroom at SureStay by Best Western Cherokee on the River comes with a balcony.

SureStay by Best Western Cherokee on the River Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Room was clean, bed was comfortable, had a good view of the river. Our room was spacious. Nice morning breakfast included. Would stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the river view. I would consider myself very picky and I was pleased with the room. Definitely will stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and the AC did keep the room cool. Accommodations were comfortable and the balcony at back of room with the river right outside was very pleasant. Would stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Christine

Liked: Staff & service
Disliked: Amenities
Amazing view, and love the option for a smoking room. Renovations in progress and they are improving.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Jeana

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay at clean, easy parking friendly staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Nunya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room, comfortable bed and great location. Breakfast was decent. Facilities are definitely dated but solid value for the money
Stayed 2 nights in May 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
we absolutely loved this property! front desk lady was kinda rude & tried to charge us twice (in cash then tried to charge our card) thankfully the manager fixed it and told her just to give us our cash back. housekeeping was daily which was nice. definitely would stay again!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Munmun

Liked: Cleanliness
Parking was easy, room was clean, air conditioning worked well. Our room had balcony with river view which was so serene & beautiful! Not much options for breakfast though, very very basic. Overall good for 1 night stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted us with smiles. Hotel was going through some remodel in the lobby with a beautiful center of the room fireplace. The balcony views from our room was beautiful and relaxing. It was not in the center of town with all the hustle and bustle which I enjoyed but still very close to everything. This wasn’t a very planned trip just a very last minute mountain ride with overnight stay so we were very satisfied with our choice!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Clean room, great view of river. Convenient drive to everything
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Our room was a little dated but they were renovating. It had a musty smell. The staff were friendly and were very quick to respond when we had no remote for the TV. The continental breakfast area was remodeled and very nice. All in all for the money it was okay.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaints we have is there was no one way the desk to check us in when we arrived. We had to call the hotel to get someone to come to us. Other than that the stay was great!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some updates & repairs, but room was very clean, staff was friendly, location was great, quiet and secluded but close enough to town! Would definitely stay there again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent thank you.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful my husband and I will definitely be returning
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice and had a great view
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Lee

Liked: Staff & service, amenities, property conditions & facilities
Was under renervation
Stayed 1 night in May 2026
Verified review

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay..breakfast was not great at all but that’s how it goes lol.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Disliked: Amenities
Appreciate smoking rooms. Toilets need updating, too small/short.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view of the river was great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Staff was great and room was clean. Great view of river.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Ricky

Liked: Staff & service
Disliked: Cleanliness
Trash and old food were left between the mini fridge and counter, an open drink left on the balcony to the room. There was also a dead bug on top of the AC unit in the room. The cleaning staff were very sloppy. Other than that the staff was great Offered a refund but haven’t seen it yet
Stayed 1 night in Jun 2026

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