no hot water, easy check in
I was charged extra for one of the three rooms. Rick at the front desk is extremely rude, doesn’t know when manager will be there to process a refund for being charged incorrectly. Blankets had burn holes in non-smoking rooms. had to request new towels and get them ourselves from the from the front desk. Orbitz says they can’t refund the difference because the hotel charged my card, and Rick says I have to go through Orbitz. All 3 rooms were the same, but charged extra for one for no reason.
Hotel manager was greedy, charged us more to extend our stay than what was offered online. We’d been there two days and wanted to add a third and he chose to be greedy at $200 for that third night. Hotel is far from $200 worth. Lobby is closed, free breakfast was bagged food and drink. Just really disappointing. Plus felt like everything I did was scrutinized by the staff.
Convenient .
The clerk that checked us (and out) was so sweet and fast. She explained checkout and breakfast and her customer service was on pont. We had no issues at all at this hotel.
The view is good but the comforters had holes in them. Breakfast was ok not that great.
The bed was the best very very comforable the breakfast was nice you got to make your own waffles very conveinent setting very close to casino walking distant.cleaned towels everyday friendly staff.
The property was perfect for going to the casino across the street. The only issue was the smell of the room. It was a smoking room but it smelled like an old ashtray. Definitely could use some type of deodorizer to neutralize the odor.
no hot water but everything else was ok. clean and location was good
Perfect location across from the casino. The price was reasonable for a hotel room in a great location and included breakfast.
The location of the room was right across the street from the Harrah's Casino in Cherokee. However, when we got there there was a pair of socks that didn't belong to myself or my husband. The floors didn't look like they had been vacuumed or mopped. The bed was comfortable.
Quite pleasant, room was on first floor of the two story motel to accommodate our senior request. It was more than sufficient for our two-day stay.
This hotel was not very well taken care of. We arrived thirty minutes early and couldn't check in without paying an extra $20. No one was even in the room. When we did check in the room was very nasty and had the smell of a smoking room. The price was reasonable and the location were good but the quality was very poor.
Days Inn by Wyndham Cherokee Near Casino places you next to Harrahs Cherokee Casino and within 2 miles (3 km) of other popular attractions like Oconaluftee Islands Park. This motel has 52 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning.
The 52 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls and desks are other standard amenities.
Days Inn by Wyndham Cherokee Near Casino features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
no hot water, easy check in
I was charged extra for one of the three rooms. Rick at the front desk is extremely rude, doesn’t know when manager will be there to process a refund for being charged incorrectly. Blankets had burn holes in non-smoking rooms. had to request new towels and get them ourselves from the from the front desk. Orbitz says they can’t refund the difference because the hotel charged my card, and Rick says I have to go through Orbitz. All 3 rooms were the same, but charged extra for one for no reason.
Hotel manager was greedy, charged us more to extend our stay than what was offered online. We’d been there two days and wanted to add a third and he chose to be greedy at $200 for that third night. Hotel is far from $200 worth. Lobby is closed, free breakfast was bagged food and drink. Just really disappointing. Plus felt like everything I did was scrutinized by the staff.
Convenient .
The clerk that checked us (and out) was so sweet and fast. She explained checkout and breakfast and her customer service was on pont. We had no issues at all at this hotel.
The view is good but the comforters had holes in them. Breakfast was ok not that great.
Thank you for letting us know about your stay. We apologize for the inconvenience. We notified our maintenance department regarding the issue.