Excellent place to stay. Very friendly staff, and clean rooms. There are two very nice, upscale restaurants on each side of the hotel. I like to meet dates at one of the restaurants so I can enjoy happy hour before dinner, and not have to drive.
The room was DIRTY!!!!!! This hotel use to be very clean and very nice but they let it go down. Every where you saw it was dirty. The room bathroom and shower dirty, the carpet dirty, the sofa in the room was disgusting. Literally was not comfortable. The staff was nice. But overall the room disgusting. Even the elevator was dirty. Disappointed.
Property in poor condition.
Dirty, dated and worn. Desperately needs a facelift
This property was very unclean! I was surprized because the outside looked so nice. When we got home, we showered and laundered everything! I felt nasty the whole time we were there.
Very poor breakfast options, otherwise nice stay.
The room was dirty it was not clean. I found hairs on the bed, like if a dog when and rolled in it. They didn’t vacuum the floor. And the bathroom was nasty.
The room was fine, but no shampoo/conditioner. Above the refrigerator was a cabinet which when opened revealed a small ceiling area that was cracked and in terrible condition. Two ice machines were not working.
Old, out dated, terrible bed! My back hurt for for hours after sleeping in the bed, poor customer service. They hid the breakfast behind the front desk, you have to ask for it. Just terrible and need to close. The inside of the shower smells like urine.
I didn’t like not having a wastebasket in the bathroom. Electrical outlets only work when the inside light by the door is on. The staff at the front desk in the morning doesn’t want to be bothered doing her job. She seems to prefer sitting in the back watching television.
This hotel needs some updating. There is an old, musty smell. Our room door was very difficult to open and required multiple tries (every time) and a visit to the front desk.
Room was clean, but overall property was dated and a little unkept. If you are just looking for a place to sleep, this hotel is good for the price. I you are looking for more, this is not your place.
The building smelled like old cigarette smoke throughout covered up with some type of air freshener or cleaner. Mattress on the bed was well used (sunk in) although not uncomfortable. The staff however was very nice and accommodating! The lace just needs a face lift.
This was the worse Laquinta I've ever been in. If i couldve gotten my money back i wouldve canceled my reservation and went somewhere else. My room had mold in the bathroom. The toilet leaked when you flushed it. Our room never got cleaned the entire 4 days of stay. We had to ask for toilet paper because there wasn't any in our room upon check-in and she would only give 1 roll. Elizabeth at the front desk wore her mask under her chin but they have a sign saying please wear a mask due to COVID its state mandatory. The carpet at the elevator was missing big squares of it. The hotel made me think of a motel for the homeless that rent out by the week or day.
Front desk staff very helpful. Breakfast was great. Fitness room nice
Within a short walk of Wilkes Regional, La Quinta Inn & Suites by Wyndham Winston-Salem is within 2 miles (3 km) of Hanes Mall. This 131-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.
Guests of La Quinta Inn & Suites by Wyndham Winston-Salem have access to an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a business center, and express check-in.
Excellent place to stay. Very friendly staff, and clean rooms. There are two very nice, upscale restaurants on each side of the hotel. I like to meet dates at one of the restaurants so I can enjoy happy hour before dinner, and not have to drive.
The room was DIRTY!!!!!! This hotel use to be very clean and very nice but they let it go down. Every where you saw it was dirty. The room bathroom and shower dirty, the carpet dirty, the sofa in the room was disgusting. Literally was not comfortable. The staff was nice. But overall the room disgusting. Even the elevator was dirty. Disappointed.
Thanks for sharing your experience. We apologize about these issues. Your comments help us to know where to make improvements.
Property in poor condition.
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.
Dirty, dated and worn. Desperately needs a facelift
Thank you for taking the time to let us know how things went. We apologize for any inconvenience. We hope to earn your business in the future by improving the guest experience.
This property was very unclean! I was surprized because the outside looked so nice. When we got home, we showered and laundered everything! I felt nasty the whole time we were there.
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.
Very poor breakfast options, otherwise nice stay.
Thank you for taking the time to leave your comments. We apologize for missing some items to make your stay better. Your review will help us improve.
The room was dirty it was not clean. I found hairs on the bed, like if a dog when and rolled in it. They didn’t vacuum the floor. And the bathroom was nasty.
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.
The room was fine, but no shampoo/conditioner. Above the refrigerator was a cabinet which when opened revealed a small ceiling area that was cracked and in terrible condition. Two ice machines were not working.
Thank you for sharing your experience. Your comments help us to know where to make improvements.
Old, out dated, terrible bed! My back hurt for for hours after sleeping in the bed, poor customer service. They hid the breakfast behind the front desk, you have to ask for it. Just terrible and need to close. The inside of the shower smells like urine.
I didn’t like not having a wastebasket in the bathroom. Electrical outlets only work when the inside light by the door is on. The staff at the front desk in the morning doesn’t want to be bothered doing her job. She seems to prefer sitting in the back watching television.
Thanks for your feedback. We appreciate having the opportunity to serve you.