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La Quinta Inn & Suites by Wyndham Winston-Salem

2.5 out of 5.0

Recent guest reviews

Dog friendly and good location. Hotel staff friendly and helpcul.

Couldn’t check in until about 5pm. Elevators filthy and smelled like beer. Carpet smells. Breakfast is a joke.

The first room we got was so nasty and smelled really bad. The carpet had so many spots you couldn’t count them all. The bathroom was not clean. Smelled like pee. Need upgrades like some of the others.

The next day we got up and was gone all day and we xame back to our room to relax with family that came to visit us in our room and when came in the room the beds were not made trash was still in room and dirty towels still on floor in bathroom i went to front desk and the lady was kind to give me clean towels and went got the dirty o es but said she does not do beds LOL

We stayed here after reading multiple reviews, since most of the reviews seemed to give a good rating. I knew it wouldn't be a five-star hotel. The stay here was decent, esp for the price. Nothing to brag about. It was fine for one night but I definitely wouldn't have wanted to stay longer. Pros: 1. Friendly staff 2. Offered breakfast - Typical continental breakfast with waffle machine 3. Convenient to mall and eateries Cons: 1. Rooms furniture outdated 2. Moldy/mildew scent throughout the lobby and hallways 3. Grungy room -- refrigerator scratched and dented; paint chipped in numerous spots inside the tub; cracked toilet; etc.

Pet friendly, convenient location, clean comfortable room and a great staff

A bit costly for a room with rough door frame and basically no sound insulation on the outer window which didn't lock. However, it was comfortable.

Hair on toilet, street light shines through window all night long with no way to pull curtain to fix it. Elevators not working. Staff was friendly though.

I didn't realize that the room did not have a mini fridge, I passed another room that had a microwave and fridge, I called the front desk and was told that only "king" rooms have those but not the "doubles". It was then that I decided that I would probably never stay at the La Quinta again ..also only one garbage can ..usually there is one in the room and one in the bathroom. The staff were very nice though.

Nice place to stay. That's all I have to say about that.

Great Room, love the bed and comforter, nice people. Breakfast food needs improvement.

Average 3-star hotel. The only downsides were: breakfast was limited and not restocked (go early or yogurt and fruit are gone). The Tavern next door has good food, but on Wednesday nights they have a LOUD live band playing. I needed to get up at 4:30, and didn't appreciate the music playing until ten.

Very nice. The hotel shares a parking lot with a restaurant which made parking difficult after returning in the evening.

Front desk staff terrible, rude, impolite. The hotel manager didn't want to do the service recovery after the complaint. He was ok for us to find another facility

2020 Griffith Rd Winston-Salem NC

Hotel highlights

  • Close to Hanes Mall
  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located 1 mi (1.7 km) from Hanes Mall, La Quinta Inn & Suites by Wyndham Winston-Salem is within a 10-minute drive of other popular attractions like Wake Forest University Baptist Medical Center. This 131-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

A 32-inch flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a coffee maker, free local calls, and an ironing board.


Property features

Guests staying at La Quinta Inn & Suites by Wyndham Winston-Salem enjoy an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include a meeting room, a business center, and express check-in.

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

King 1 | Sleeps 3

Deluxe Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for La Quinta Inn & Suites by Wyndham Winston-Salem

Everyone (18) Business (8) Couples (16) Family (23) Friends (4) Other (9)
4
Family with small children

Dog friendly and good location. Hotel staff friendly and helpcul.

By on Jul 21, 2019

Review comment responded on Aug 12, 2019

Thanks for the review.

5
Everyone

By on Jun 26, 2019

Review comment responded on Jun 26, 2019

Thanks for the amazing review.

3
Everyone

By on Jun 25, 2019

Review comment responded on Jun 26, 2019

Thank you for taking the time to share your comments about your stay! We are very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. Your specific concerns have been discussed with our team to help us improve. We hope you return in the future and allow us to exceed your expectations. Sincerely, LQ Customer Care

2
Partner Couples

Couldn’t check in until about 5pm. Elevators filthy and smelled like beer. Carpet smells. Breakfast is a joke.

By on Jun 25, 2019

Review comment responded on Jun 26, 2019

We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. Each concern will be addressed, in an attempt to correct and improve our hotel. We look forward to welcoming you back soon! Respectfully, LQ Customer Care

4
Everyone

By on Jun 22, 2019

Review comment responded on Jun 26, 2019

Thanks for the review.

2
Families

The first room we got was so nasty and smelled really bad. The carpet had so many spots you couldn’t count them all. The bathroom was not clean. Smelled like pee. Need upgrades like some of the others.

By on May 11, 2019

Review comment responded on May 18, 2019

We are so sorry to hear about all the issues you encountered with the first room you were given, that is not La Quinta standards. We will use your feedback to better ensure this does not happen again.

4
Everyone

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Thanks for the review.

3
Families Families

The next day we got up and was gone all day and we xame back to our room to relax with family that came to visit us in our room and when came in the room the beds were not made trash was still in room and dirty towels still on floor in bathroom i went to front desk and the lady was kind to give me clean towels and went got the dirty o es but said she does not do beds LOL

By on Feb 25, 2019

Review comment responded on Feb 26, 2019

Thanks for the review. We are so sorry to hear that your room was not cleaned upon your return. We hope you will come back and give us another chance to make your next stay a better one.

3
Everyone

We stayed here after reading multiple reviews, since most of the reviews seemed to give a good rating. I knew it wouldn't be a five-star hotel. The stay here was decent, esp for the price. Nothing to brag about. It was fine for one night but I definitely wouldn't have wanted to stay longer. Pros: 1. Friendly staff 2. Offered breakfast - Typical continental breakfast with waffle machine 3. Convenient to mall and eateries Cons: 1. Rooms furniture outdated 2. Moldy/mildew scent throughout the lobby and hallways 3. Grungy room -- refrigerator scratched and dented; paint chipped in numerous spots inside the tub; cracked toilet; etc.

By , from Raleigh, NC on Jan 1, 2019

Review comment responded on Jan 8, 2019

Thanks for the review. We will definitely use your comments to better serve you and our other guests in the future.

5
Everyone

Pet friendly, convenient location, clean comfortable room and a great staff

By on Dec 11, 2018

Review comment responded on Dec 13, 2018

Thanks for the great review.

La Quinta Inn & Suites by Wyndham Winston-Salem

2020 Griffith Rd, Winston-Salem, NC 27103
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.