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Quality Inn & Suites Hanes Mall

2.5 star property
Hotel with free breakfast, 5-minute walk to Novant Health Forsyth Medical Center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Aerial view
Point of interest
Lobby
Free daily self-serve breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Novant Health Medical Park Hospital
    ‪2 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Place, Hanes Mall
    ‪10 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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WoodSpring Suites Winston-Salem near Hanes Mall

Winston-Salem
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 269 reviews
$74 nightly
The price is $84
Jan 4 - Jan 5
Total with taxes and fees
WoodSpring Suites Winston-Salem near Hanes Mall

About the neighborhood

Winston-Salem

Quality Inn & Suites Hanes Mall places you within a 10-minute stroll of popular attractions such as Novant Health Forsyth Medical Center and Hanes Mall. This 146-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Novant Health Medical Park Hospital - 2 min walk - 0.1 miles
  • Novant Health Forsyth Medical Center - 5 min walk - 0.3 miles
  • Hanes Mall - 10 min walk - 0.6 miles
  • Adventure Landing Winston-Salem - 12 min walk - 0.7 miles
  • Wake Forest University - 9 min drive - 6.5 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪The Cookie House - ‬16 min walk
  • ‪Hero House - ‬12 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Whataburger - ‬11 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel with free breakfast, 5-minute walk to Novant Health Forsyth Medical Center
Guests of Quality Inn & Suites Hanes Mall enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a garden, a reception hall, and an ATM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Interior
Sleep Inn Hanes Mall
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,001 reviews
$72 nightly
The price is $82
Jan 7 - Jan 8
Total with taxes and fees
Sleep Inn Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 04.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Hanes Mall?

Quality Inn & Suites Hanes Mall offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of Jan 3, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on Jan 7, 2026 start from $55.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Quality Inn & Suites Hanes Mall?

This hotel is located in Winston-Salem, a short 10-minute walk from Hanes Mall and also 13 minutes on foot from Adventure Landing Winston-Salem. You'll also find Truist Stadium and Old Salem within a short drive.

Will I be able to park at Quality Inn & Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Hanes Mall include a casino on the premises?

No, Quality Inn & Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 26 until September 04.

What amenities will couples enjoy at Quality Inn & Suites Hanes Mall?

Couples will appreciate amenities like a seasonal outdoor pool, free breakfast, and a garden at this hotel.

Are there hot tubs at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Hanes Mall have a restaurant with a breakfast menu?

Quality Inn & Suites Hanes Mall offers free self-serve breakfast each morning though there is no restaurant.

Does Quality Inn & Suites Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Hanes Mall for a fee of USD 25 per accommodation, per day.

Are there connecting rooms at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Quality Inn & Suites Hanes Mall?

The closest major airport to Quality Inn & Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 7 mi away (12 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.7 mi away (31-minute drive).

Are there rooms with balconies that I can book at Quality Inn & Suites Hanes Mall?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Hanes Mall.

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 269 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 125 out of 1003 reviews
Rating 2 - Terrible. 172 out of 1003 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Shad

Disliked: Amenities, property conditions & facilities
If you are looking to save a few bucks, cut corners somewhere else. This place is borderline dangerous. The handrail on the stairs almost came off in my had. The plumbing in my tub would not drain and the whole room smelled like Lysol and cigarettes.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kieshan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t stay there. When I seen the inside of the room I immediately went to the front desk and requested for a refund. Because the picture on the website is not what I seen in person.
Stayed 6 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Although there are NO proteins for breakfast (only waffle, toast, cereal) except yogurt, and there is an EXTREMELY UNPLEASANT guard monitoring any food item that might leave to finish breakfast in your room (by the extra harsh and abusive behavior towards me by the very serious breakfast guard, it seems to be a criminal offense at this property. He actually would rather the food be thrown away instead of leave with you), the front desk people are very worm and friendly. The hotel is clean. Besides the EXTREMELY UNCOMFORTABLE BAD BREAKFAST ORDEAL EVERY DAY, this is a good low-cost option.
Stayed 5 nights in Sep 2025

2/10 Terrible

Licania

Traveled with family
Disliked: Cleanliness, room comfort
Hotel in bad condition.
Stayed 2 nights in Sep 2025

2/10 Terrible

Walt

Stayed 1 night in Sep 2025

6/10 Okay

Brianne

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location not the safest at night Homeless people sleeping in bushes Great location during the day as far as close to the freeway close to a great mall across the street from the hospital staff excellent, quite stay, gym was out of order pool closed Bugs in my room and small amount of dried blood on the bathroom wall
Stayed 1 night in Sep 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nasty, black bugs, I itched the whole time I was there. Lamp shades were disgusting. Horrible experience I canceled my stay and left
Stayed 3 nights in Sep 2025

2/10 Terrible

Debbie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not clean
Stayed 2 nights in Sep 2025

2/10 Terrible

Debbie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and not clean
Stayed 2 nights in Sep 2025

4/10 Poor

Yvonne

Stayed 2 nights in Sep 2025

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very dirty. Mold in the bathroom, large stains on the carpet and a very noisy air conditioner which made sleeping difficult. They insisted on a $100 deposit on the room and would not pay it back until after 9am the next day. Breakfast was a joke. The only good thing was the nice attitude of the staff.
Stayed 1 night in Sep 2025

4/10 Poor

Anne

Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffee after 9am
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding accommodations. Reasonably priced, but without sacrificing any fundamental element. Front desk staff is exceptional, made me really feel welcome.
Stayed 1 night in Sep 2025

4/10 Poor

Fatimah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely wonderful, however the room was dirty and the tables leg was broken. No toilet tissue or barely some in there but its defintely a place you want to sleep and leave
Stayed 3 nights in Sep 2025

8/10 Good

Tess

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Stayed 1 night in Aug 2025

6/10 Okay

Jimbo

Liked: Staff & service
Bed covers had burn holes as well as the curtains. Sheets looked dirty
Stayed 1 night in Sep 2025

8/10 Good

Mehida, creston

Liked: Cleanliness, property conditions & facilities
You have to leave a $100 deposit refundable, that wasn't on the website
Stayed 1 night in Aug 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frendly staff, facility still bein updated

Staff is friendly and lobby very clean and refreshed. Room was a bit stuffy at first, and toilet in room leaked.
Stayed 1 night in Aug 2025

2/10 Terrible

James

Stayed 2 nights in Aug 2025

6/10 Okay

Danuta

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Aug 2025

2/10 Terrible

doris

Disliked: Cleanliness, amenities, property conditions & facilities
Curtain was hanging off hooks, walls dirty in bathroom ,sink clogged ,one lamp to light whole room ,chair was filthy stains all over carpet,light socket didn't work in bathroom...won't be staying there next time in Winston Salem NC
Stayed 2 nights in Aug 2025

6/10 Okay

Arin

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
The check-in staff was super friendly and welcoming, which set a nice tone for our stay. The room was clean, though a bit dated. The breakfast was very barebones, even more limited than a typical continental breakfast. Unfortunately, the pool was unavailable, which was disappointing since my child was really looking forward to it. Overall, we only stayed for a day and it served its purpose, but some improvements could make the experience much better.
Stayed 1 night in Aug 2025

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