Quality Inn & Suites Hanes Mall

2.5 star property
Hotel with free breakfast, a quick walk to Novant Health Forsyth Medical Center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

Relax by the pool surrounded by comfortable lounge chairs and umbrellas.
Guests can park their vehicles in the secure fenced area.
Relax in this inviting space with a comfortable sofa, side tables, and a potted plant.
Indulge in a variety of baked goods, including bagels, pastries, and biscuits, at the hotel's breakfast buffet.
Explore the multi-level shopping mall with a central staircase connecting various retail stores, including EXPRESS and Authentiks.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Hanes Mall
    ‪10 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

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Room options

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 576 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(8 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(19 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Winston-Salem

Quality Inn & Suites Hanes Mall places you within a 10-minute stroll of popular attractions such as Novant Health Forsyth Medical Center and Hanes Mall. This 146-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk - 0.3 miles
  • Hanes Mall - 10 min walk - 0.6 miles
  • Wake Forest University Baptist Medical Center - 4 min drive - 2.2 miles
  • Benton Convention Center - 6 min drive - 3.8 miles
  • Wake Forest University - 11 min drive - 5.4 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Dave & Buster's - ‬13 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel with free breakfast, a quick walk to Novant Health Forsyth Medical Center
Guests of Quality Inn & Suites Hanes Mall enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a vending machine, an ATM, and a reception hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 04.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Hanes Mall?

Quality Inn & Suites Hanes Mall offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on Jul 15, 2025 start from $63.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Quality Inn & Suites Hanes Mall?

This hotel is located in Winston-Salem within a short 10-minute walk of Hanes Mall. You'll also find Truist Stadium and Southeastern Center for Contemporary Art within a short drive.

Is there parking available at Quality Inn & Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Hanes Mall include a casino on the premises?

No, Quality Inn & Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 26 until September 04.

Is Quality Inn & Suites Hanes Mall a good place to stay for couples?

Couples will appreciate amenities like a seasonal outdoor pool, free breakfast, and a garden at this hotel.

Does Quality Inn & Suites Hanes Mall have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites Hanes Mall have a restaurant with a breakfast menu?

Quality Inn & Suites Hanes Mall offers free self-serve breakfast each morning though there is no restaurant.

Does Quality Inn & Suites Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Hanes Mall for a fee of USD 25 per accommodation, per day.

Does Quality Inn & Suites Hanes Mall have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Quality Inn & Suites Hanes Mall?

The closest major airport to Quality Inn & Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 7 mi away (12 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.7 mi away (31-minute drive).

Are there rooms with balconies that I can book at Quality Inn & Suites Hanes Mall?

No, at Quality Inn & Suites Hanes Mall, there aren't any guestrooms that list a balcony.

Quality Inn & Suites Hanes Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 268 out of 1006 reviews
Rating 8 - Good. 301 out of 1006 reviews
Rating 6 - Okay. 167 out of 1006 reviews
Rating 4 - Poor. 114 out of 1006 reviews
Rating 2 - Terrible. 156 out of 1006 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nolan A

Traveled with family
Liked: Cleanliness, staff & service
Some items (door lock needed a battery) need updated. Propery help was fantastic.
Stayed 1 night in Apr 2025

4/10 Poor

Stephanie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Was not very clean. Smelt damp and musty. Hair was in the sheets and towels.
Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

This was a great place to stay and was close enough to the Ramkat. I would stay here again. The guy at the front desk was cool. If you read this thanks!
Stayed 1 night in Apr 2025

4/10 Poor

Kaydian

Stayed 1 night in Apr 2025

2/10 Terrible

Darlene

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pull the covers back on one of the beds and there was a big pink stain on the sheets. That was very nasty.

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2025

2/10 Terrible

Nakeya Rachelle

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room I stayed in had roaches. The pictures on the site looked nothing like the site. The breakfast was pretty much nonexistent. Only good thing about it was the location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sending love to Thom

I have to give it to the staff. They made my stay so amazing. Definitely will go back
Stayed 3 nights in Mar 2025

2/10 Terrible

Stacy

Stayed 1 night in Mar 2025

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Its all good
Stayed 2 nights in Mar 2025

10/10 Excellent

Je'Niquau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy comfort and convenience without the frills at their welcoming 3-star hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Traveled with group
This property is undergoing renovation and it could be quite nice...BUT ..the guests who are starying there are disrespectful and thriw bags of garbage all over. A comm8n area could be clean and an hour later its a wreck. The motel is dog friendly, but it appears that NO ONE pucks up after them. Every inch if grass has dog feces.. some if the staff are very nice and welcoming, but theres one person who is incredibly rude. The rooms are clean, quiet, and comfortable. Its conveniently located. It would be a 5 star experience if the people who stayed there were beat abd clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

B

Liked: Cleanliness, property conditions & facilities
Staff is always polite and respectful to the guests and overall it is a nice hotel to stay at considering it is not one of the “high end” hotels that some like myself can’t afford to stay at.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities

Older hotel clean

Please note anyone checking in must put down a $100.00 security deposit for regular room and $150.00 for suite at time of check in. Total surprise this was not mentioned any where prior to checking in. Our king size room was as pictured. Front desk personnel were friendly. Breakfast was typical.
Stayed 1 night in Feb 2025

2/10 Terrible

Kyle

Stayed 1 night in Feb 2025

8/10 Good

Yasmein

Stayed 7 nights in Jan 2025

8/10 Good

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kristy went beyond to make sure my stay was exceptional!! Very nice lady.
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Stayed 1 night in Feb 2025

2/10 Terrible

Steven

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

8/10 Good

Marcia

Liked: Staff & service
Disliked: Cleanliness
Room carpet, floor was dirty..
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
It was cheap as dirt but still underwhelmed
Stayed 1 night in Feb 2025

8/10 Good

Labranda

Traveled with family
Liked: Staff & service, property conditions & facilities
it was really quiet
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
The carpet was stained with blood, hair dryer did not work and shower would barely drain.
Stayed 2 nights in Jan 2025

6/10 Okay

Kayla

Stayed 2 nights in Jan 2025