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Quality Inn & Suites Hanes Mall

Property class: 2.5

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

A hotel lobby with a reception desk, a black leather sofa, a glass table with a vase of flowers, and a glass door entrance.
A living room with a sofa, two side tables, a coffee table, and a potted plant.
A covered outdoor area with benches, a pergola with string lights, and a building in the background.
A hotel with a pool, multiple balconies, and a clear sky.
A restaurant with wooden tables and chairs, a black marble table in the foreground, and a view of the dining area through a window.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪10 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪15 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, and framed artwork on the walls.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 2 Double Beds, Suite, Nonsmoking

A hotel room with two beds, a nightstand, lamps, and a window with curtains.

2 Double Beds, Suite, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Single Room, 2 Double Beds, Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a door.

Standard Single Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a bed, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Single Room, 2 Double Beds, Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A bathroom with a shower, toilet, and sink.

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Room, 1 King Bed, Non Smoking

A bathroom with a shower, toilet, and sink.

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a chair, a nightstand, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, each with a wooden headboard, a bedside table with a lamp, and a chair.

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A neatly arranged hotel room with a large bed, a bedside table, a chair, and a nightstand.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

A neatly arranged hotel room with a large bed, a bedside table, a chair, and a nightstand.

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

A hotel room with two beds, each with a wooden headboard, a bedside table with a lamp, and a chair.

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Lobby

Sleep Inn Hanes Mall

Williamsburg Square
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 1,007 reviews
$74 nightly
The price is $84
Sep 10 - Sep 11
Total with taxes and fees
Sleep Inn Hanes Mall

About the neighborhood

Winston-Salem

Quality Inn & Suites Hanes Mall places you within a 10-minute stroll of popular attractions such as Novant Health Forsyth Medical Center and Hanes Mall. This 146-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Hanes Mall - 10 min walk - 0.6 miles
  • Adventure Landing Winston-Salem - 15 min walk - 0.8 miles
  • Benton Convention Center - 6 min drive - 3.8 miles
  • Winston Salem State University - 7 min drive - 5.3 miles
  • Wake Forest University - 10 min drive - 5.0 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Golden Corral - ‬20 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪The Cookie House - ‬16 min walk

About this property

Quality Inn & Suites Hanes Mall

Guests of Quality Inn & Suites Hanes Mall enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include an ATM, a garden, and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Exterior
Best Western Plus Hanes Mall Hotel
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 1,004 reviews
$82 nightly
The price is $92
Sep 1 - Sep 2
Total with taxes and fees
Best Western Plus Hanes Mall Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 04.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Hanes Mall?

Quality Inn & Suites Hanes Mall offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on Sep 9, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Quality Inn & Suites Hanes Mall?

This hotel is located in Winston-Salem, a short 10-minute walk from Hanes Mall and also 13 minutes on foot from Adventure Landing Winston-Salem. You'll also find Truist Stadium and Southeastern Center for Contemporary Art within a short drive.

Is there parking available at Quality Inn & Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Hanes Mall include a casino on the premises?

No, Quality Inn & Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 26 until September 04.

Is Quality Inn & Suites Hanes Mall a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a garden plus some guestrooms include free WiFi.

Are there hot tubs at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Hanes Mall have a restaurant with a breakfast menu?

No, Quality Inn & Suites Hanes Mall doesn't have a restaurant that serves breakfast.

Does Quality Inn & Suites Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Hanes Mall for a fee of USD 25 per accommodation, per day.

Are there connecting rooms at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Quality Inn & Suites Hanes Mall?

The closest major airport to Quality Inn & Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 7 mi away (12 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.7 mi away (31-minute drive).

Are there rooms with balconies at Quality Inn & Suites Hanes Mall?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Hanes Mall.

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 287 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 159 out of 1004 reviews
Rating 4 - Poor. 125 out of 1004 reviews
Rating 2 - Terrible. 175 out of 1004 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean Staff top Notch
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, amenities
This place has the potential to be a great hotel. It definitely needs a complete remodeling.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

YAZMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly check-in experience..
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Annell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place smelled like disinfectant very strong and intolerable. We had to switch hotels.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was decent, helpful. however the first night there we witnessed a woman being beat up and last night there men were outside of room taking about shooting each other
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Connie

Liked: Amenities, property conditions & facilities
Very clean,warm,quiet-staff nice!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Isaul

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the hotel met my expectations and staffs very nice.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very quiet. Great location. I would stay there again.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Faith

Disliked: Cleanliness, amenities, property conditions & facilities
Price of room should reflect property. At least you know what you get with cheap prices..I was afraid to sleep in bed in fear of getting lice,bed bugs, or scabes from unclean sheets, blankets, and pillows.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Bob b

Liked: Staff & service
Staff friendly. Room could use some upgrades
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Lavelle

Friendly staff, clean room
Stayed 6 nights in Oct 2025
Verified review

2/10 Terrible

anjuli

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone. Tryd to. Brake in. The car
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Everything was great and i will b coming back again
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Erica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had 4 guest(2adults, 1teen 1toddler) they refuse to give us 1 more wash cloth and towel.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Channing

Liked: Staff & service
Disliked: Cleanliness, amenities
The pictures made it seem like a nice find. However the only thing you’ll find is some disappointment. Please update the advertised pictures to what the “hotel” is really like.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Antoinette

Check in staff was nice. My heater didnt work and
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Janine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. Top cover was stained and staff refused to trade out. Tub was stopped up. Door would barely open. Never again!
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures are deceiving!! Online it look very clean! In person was not clean, super noisy, we had to check out the next day! We got no sleep from the other guest in the courtyard talking until midnight!! Definitely will NOT recommend anyone staying here!!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Oct 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
Great staff, clean but definitely not immaculate. Would stay again.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Staff was wonderful and friendly. Room was clearly newly renovated. There was a bit of a premium on parking, the lot was heavily occupied, but nothing too bad. There was also a small plumbing issue with the sink, but the staff was very helpful when it was brought to their attention.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Hallie

Liked: Cleanliness, staff & service, amenities
Staff was super helpful and courteous, especially Mr. Tom. Room was clean, though a few minor items could use repairs. Great value for the price!
Stayed 2 nights in Nov 2025