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Recent guest reviews

It had a very unique interior design unlike any have seen before.

Very nice room. My only reason for not giving it a perfect score is our room looked out onto a rooftop utility area.

Very nice hotel. Great stay. Staff very friendly and room was nice size.

Good choice to book this place. My next trip to Winston Salem I will stay here again.

Staying for one night for relaxation. Nice hotel and nice staff

the hotel was clean, the staff friendly, great breakfast and bar. The pool was fabulous.

Housekeeping was at our door at exactly 12pm. We were only running about 10 minutes late but that made me feel rushed & it was unnecessary.

All and all my stay wasn't bad. My biggest complaint is the hottub being broken, normally this wouldn't bother me but when I think I spent $200 per night I expect the small things to work. My other complaint is the bed, it was uncomfortable. My last complaint is the hotel tv was one way to small for the large room.

Stayed over Christmas for a family holiday. Near Hanes mall and easy access to US 421 and Interstate 40. Plenty of restaurants within a 5 minute drive.

My wife and I lucked out on this one. We booked one half hour ahead of arrival on the way to a beach vacation. Everything was top shelf in this five year old, newly remodeled hotel. Staff was excellent and efficient. We have a new place to stop on our way south or return home.

Good location, in an new area with nice restaurants. Not in downtown Winston but an easy drive and also an easy drive to Wake Forest. Room was clean and well kept. Pretty good value if you are looking to spend a moderate amount for a hotel.

We had a nice stay. The value was lower than expected because of the demand for rooms during the furniture show causes rates to be very high. I certainly would stay there again.

My husband and I were visiting family so we weren't in the room much other than to sleep. It had a very comfortable bed. Room was spacious and clean. Very quiet room for being on the first floor - we didn't hear other guests coming and going. Didn't like that the physically challenged accessible shower flooded at least half of bathroom floor because there was nothing to hold it back. The water stopped just before the sink because the drain wasn't indented enough to catch it. Shower did have good pressure and had lots of hot water.

reserved a smoking king and upon arrival, was told the last smoking king was just given away. Check in begins at 3 and it was 4. The dial bed didn't work so we couldn't get a feel for it. We did get an extra wide non smoking king. The bed was comfortable but the reason we booked that hotel was for the dial comfort. The cooked to order breakfast buffet is nice. They did mess up my egg order and the server said they can't do well done bacon but when I brought my plate back up for the eggs to be redone, the grill cook said he could make the bacon well done.The servers were VERY SLOW.

This hotel is brand new and everything is nice a clean on the inside. The rooms were very nice and the staff was very pleasant. Breakfast was great too. It's also a good out of the way location back off the road and seems very safe and secure. I'd love to stay here again.

Stayed here for a wedding and some additional sightseeing. Quiet location, brand new facilities, super-friendly staff.

Creekshire Way Winston-Salem NC

Hotel highlights

  • Walking distance to Hanes Mall
  • Free in-room wired Internet
  • Onsite dining
  • Indoor pool

Hanes Mall is a short stroll from Hilton Garden Inn Winston-Salem/Hanes Mall, and other popular attractions like Novant Health Forsyth Medical Center are within a few miles (5 km). This 112-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and a 24-hour business center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

The 112 rooms are soundproofed and have an array of amenities, including MP3 docks, sofa beds, and microwaves. 42-inch LED TVs come with cable channels and pay movies, and guests can stay connected with WiFi and free wired Internet. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, coffee makers, and free local calls.


Property features

Guests staying at Hilton Garden Inn Winston-Salem/Hanes Mall enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (Mobility)

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Winston-Salem/Hanes Mall

Everyone (9) Couples (5) Business (1) Family (2) Other (1)
4
Everyone

By on Oct 28, 2020

Review comment responded on Dec 2, 2020

Thank You

5
Everyone

By on Oct 23, 2020

5
Everyone

It had a very unique interior design unlike any have seen before.

By on Dec 6, 2019

Review comment responded on Dec 6, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4
Everyone

Very nice room. My only reason for not giving it a perfect score is our room looked out onto a rooftop utility area.

By on Jan 13, 2019

Review comment responded on Jan 14, 2019

Thank you for staying with us. We appreciate your feedback!

5
Everyone

Very nice hotel. Great stay. Staff very friendly and room was nice size.

By on May 14, 2018

Review comment responded on May 14, 2018

Thanks for staying with us. We appreciate your feedback!

5

nice for price

Everyone

Good choice to book this place. My next trip to Winston Salem I will stay here again.

By on May 13, 2018

Review comment responded on May 14, 2018

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Staying for one night for relaxation. Nice hotel and nice staff

By on Feb 11, 2018

Review comment responded on Apr 4, 2018

Thank you for staying with us. We appreciate your feedback!

5

visit a friend.

Everyone

the hotel was clean, the staff friendly, great breakfast and bar. The pool was fabulous.

By on Jan 26, 2018

Review comment responded on Feb 4, 2018

Thank you for choosing Hilton garden Inn Winston- Salem Hanes Mall for your travel needs. I am excited to know that you enjoyed your stay, as well as the hotel's atmosphere. Come back and see us in the near future.

4
Everyone

Housekeeping was at our door at exactly 12pm. We were only running about 10 minutes late but that made me feel rushed & it was unnecessary.

By on Sep 10, 2017

3

hot tub was broken no jets

Business

All and all my stay wasn't bad. My biggest complaint is the hottub being broken, normally this wouldn't bother me but when I think I spent $200 per night I expect the small things to work. My other complaint is the bed, it was uncomfortable. My last complaint is the hotel tv was one way to small for the large room.

By on Oct 18, 2015

Hilton Garden Inn Winston-Salem/Hanes Mall

1325 Creekshire Way, Winston-Salem, NC 27103
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