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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property
Hotel with free parking, near Hanes Mall

Choose dates to view prices

Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Lobby
Exterior
Lobby
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pet friendly
  • Gym

Explore the area

View in a map
1325 Creekshire Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Place, Adventure Landing Winston-Salem
    ‪3 min drive‬
  • Place, Hanes Mall
    ‪3 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Designer toiletries, hair dryer, towels, soap

Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Springhill Suites by Marriott Winston-Salem Hanes Mall

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,004 reviews
$101 nightly
The price is $114
Dec 7 - Dec 8
Total with taxes and fees
Springhill Suites by Marriott Winston-Salem Hanes Mall

About the neighborhood

Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall places you within 3 miles (5 km) of popular attractions like Hanes Mall and Novant Health Forsyth Medical Center. This 112-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free self parking, and a 24-hour business center.

What's nearby

  • Bowlero Winston-Salem - 2 min drive - 1.1 miles
  • Adventure Landing Winston-Salem - 3 min drive - 1.9 miles
  • Hanes Mall - 3 min drive - 2.2 miles
  • Wake Forest University Baptist Medical Center - 7 min drive - 5.9 miles
  • Wake Forest University - 11 min drive - 8.5 miles

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 33 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cook Out - ‬13 min walk

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel with free parking, near Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall features a 24-hour gym, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect WiFi, free wired internet, and 42-inch flat-screen TVs with cable channels and Netflix. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, refrigerators, and microwaves.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Lobby
Springhill Suites by Marriott Winston-Salem Hanes Mall
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,004 reviews
$101 nightly
The price is $114
Dec 7 - Dec 8
Total with taxes and fees
Springhill Suites by Marriott Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Winston-Salem/Hanes Mall?

Hilton Garden Inn Winston-Salem/Hanes Mall offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What is there to do near Hilton Garden Inn Winston-Salem/Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Truist Stadium, and Reynolda Gardens. You'll also find Bowlero Winston-Salem and Adventure Landing Winston-Salem within a short drive.

Will I be able to park at Hilton Garden Inn Winston-Salem/Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Winston-Salem/Hanes Mall feature a casino on the premises?

No, Hilton Garden Inn Winston-Salem/Hanes Mall doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Winston-Salem/Hanes Mall?

No, there is no indoor pool at this hotel.

Is Hilton Garden Inn Winston-Salem/Hanes Mall good for couples?

Amenities that appeal to couples at this hotel include a comfy mattress, Netflix, and free Internet access.

Does Hilton Garden Inn Winston-Salem/Hanes Mall have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hilton Garden Inn Winston-Salem/Hanes Mall feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Winston-Salem/Hanes Mall serves buffet breakfast for a surcharge each morning at Great American Grill.

Will Hilton Garden Inn Winston-Salem/Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Winston-Salem/Hanes Mall for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Hilton Garden Inn Winston-Salem/Hanes Mall?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton Garden Inn Winston-Salem/Hanes Mall?

The closest major airport to Hilton Garden Inn Winston-Salem/Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.5 mi away (15 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28.5 mi away (33-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Winston-Salem/Hanes Mall?

No, you won't find guestrooms with balconies at Hilton Garden Inn Winston-Salem/Hanes Mall.

Reviews

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 435 out of 710 reviews
Rating 8 - Good. 159 out of 710 reviews
Rating 6 - Okay. 61 out of 710 reviews
Rating 4 - Poor. 28 out of 710 reviews
Rating 2 - Terrible. 27 out of 710 reviews

Reviews

8/10 Good

Tennille

Stayed 2 nights in Aug 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Aug 2025

6/10 Okay

Alec, MOORESVILLE

Liked: Cleanliness
Disliked: Staff & service
Bed is comfortable. Unfortunately, there was loud noise from construction.
Stayed 2 nights in Aug 2025

6/10 Okay

Felicia

Disliked: Staff & service
N/A
Stayed 2 nights in Jul 2025

10/10 Excellent

Jermaine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities
Convenient. Friendly staff
Stayed 1 night in Jul 2025

2/10 Terrible

Amy

Bed bug - need refund

There was a bed bug in my bed. It was horrible. We had to leave and get another hotel. A manager was supposed to call me today to help me with the refund but I did not hear from them. I request that someone please contact me so that the charge can be removed from my card.
Stayed 3 nights in Jul 2025

2/10 Terrible

Millard

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Johannes, Hengelo

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Tiffany

Stayed 1 night in Jun 2025

10/10 Excellent

kasche

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay and quiet and local shopping and food right outside the door
Stayed 3 nights in Jul 2025

10/10 Excellent

sheldena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Joseph

Liked: Staff & service
Disappointed rate did not include some level of breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

Kyle, Fairmont

They didn’t clean the toilet and left toilet paper from the last person. When we told the staff the hm came out and handed us a plunger and told us to clean it. We tried calling down but the phones weren’t working either.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Stayed 1 night in Jun 2025

10/10 Excellent

Weslei

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 3 nights in May 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiashawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loooove my experience
Stayed 2 nights in May 2025

8/10 Good

Kelly

Stayed 1 night in May 2025

10/10 Excellent

Vontell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience.

We came down for AAU and had great experience. We will be staying again pretty soon.
Stayed 1 night in May 2025

8/10 Good

cameron

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

cameron

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine except I did not have housekeeping enter my room and had to go down to the front desk for coffee and clean towels twice
Stayed 3 nights in May 2025

10/10 Excellent

Kristie

Stayed 2 nights in May 2025

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