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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 out of 5.0

Recent guest reviews

Robbie and all the rest of this wonderful staff were so kind, attentive and patient. We love this hotel and after staying at many of the other local hotels and not being particularly happy, we have finally found the hotel we will be staying at for our visits to Winston-Salem throughout the year. Rooms were clean and well outfitted, internet service was great. Located near all the shopping and great food. Highly recommend!

Nice room. Could of been vacuumed a little better. Nice pool area and very friendly staff. One of the elevators was out of order so it was a wait to go up and down floors. But overall, very nice. Will return to this location!

Stayed here for the GnR concert, as did many others it appeared. About 6 miles from BB&T stadium but the hotel is a newer hotel in a newly developed section of Winston Salem - or so it appeared to me. Some restaurants and shopping within easy walking distance of HGI. The hotel itself was very nice. Plenty of parking behind building and the room was clean and comfortable. Exactly what I was expecting and hoping for from HGI.

This was my first stay at this property, but will not be my last. Landscaping outside was beautiful, and the interior was well kept and attractive. Staff was very cordial, and dressed very well. From the staff at check-in to cleaning staff I met in the hall, all were friendly and smiling.

a 10-minute ride from Downtown Winston-Salem, there is no hotel transport to the downtown area provided...this hotel's ambience from the outside is beautiful and the foyer expertly designed for best effect. The rooms do not live up to that promise. Why the beds are so high - mattress wise - I do not know...but something appears irregular. Given a room with the view of a huge a/c the first night...which was changed...the sense that someone had been smoking in the next room, sent me to a third. Just know where you're going..

The four day stay was like being at home away from home. The entire staff was kind, courteous, pleasant, and professional, providing exceptional service. I'll definitely return on my next trip to Winston-Salem, NC.

We had a quick check in and a very clean, large room. The staff was very friendly. We were meeting friends for brunch and chose not to eat breakfast. There is a breakfast buffet that you can purchase.

Excellent hotel. Had a great overnight stay. Staff was very helpful and friendly. Hotel is close to many restaurants and very clean. Check in amd out were very simple and easy! I have stayed here twice now and would definitely stay here again.

Staff was great. Great sense of humor. Stayed long and it was a pleasent stay. Just within walking distance some great restaurants. Coin laundry was just what I needed. Breakfast had reasonable selection.

Really good hotel. Great price. Loved the helpfulness of the staff. Room was wonderful - great size. Parking is somewhat limited because of the condos very nearby. The parking is the reason I gave 4 stars and not 5.

1325 Creekshire Way Winston-Salem NC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a leisurely stroll of Hanes Mall, Hilton Garden Inn Winston-Salem/Hanes Mall is within a 15-minute drive of Wake Forest University Baptist Medical Center. This 112-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. It's in central Winston-Salem and also within a 20-minute drive of Wake Forest University.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.


Rooms

Hilton Garden Inn Winston-Salem/Hanes Mall's 112 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with down comforters ensure a restful night. Other amenities include coffee makers, free weekday newspapers, and free local calls.


Property features

Guests of Hilton Garden Inn Winston-Salem/Hanes Mall have access to an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 4 meeting rooms, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility)

King 1 | Sleeps 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 504 reviews