Save

Embassy Suites Hotel Winston-Salem

3.5 star property
Comfortable hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Embassy Suites Hotel Winston-Salem

Lobby
Exterior
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Bar (on property)
Shower, free toiletries, hair dryer, towels

Reviews

7.2

Good

Popular amenities

  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
460 N Cherry St, Winston-Salem, NC, 27101
  • Popular LocationBenton Convention Center1 min walk
  • Popular LocationOld Salem19 min walk
  • Popular LocationWake Forest University Baptist Medical Center3 min drive
  • AirportGreensboro, NC (GSO-Piedmont Triad Intl.)29 min drive

Room options

View all photos for Suite, Accessible, Non Smoking

Bathroom shower

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Executive, One King Bed, Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Suite Acc with Tub Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Two Queen Suite Acc with Tub Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite 2 Queens, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite 2 Queens, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Non Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Premium Suite, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite, Non-Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Two Bedroom Suite, Non-Smoking

  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

King, Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hampton Inn & Suites Winston-Salem Downtown
Pool
Breakfast included
Pet friendly
Free WiFi
9.0 out of 10, Wonderful, (362)
The price is $138
per night
$156 total
includes taxes & fees
Aug 10 - Aug 11
Hampton Inn & Suites Winston-Salem Downtown

About the neighborhood

Winston-Salem

Embassy Suites Hotel Winston-Salem places you next to Benton Convention Center and within a 5-minute walk of Frank L. Horton Museum Center. This 3.5-star hotel has 146 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Benton Convention Center - 1 min walk
  • Old Salem - 19 min walk
  • Truist Stadium - 20 min walk
  • Wake Forest University Baptist Medical Center - 3 min drive
  • Winston Salem State University - 4 min drive

Getting around

  • High Point Station - 25 min drive
  • The nearest major airports are:<br />Winston-Salem, NC (INT-Smith Reynolds): 6-min drive, 3.4 mi/5.4 km<br /> Piedmont Triad Intl. Airport (GSO): 29-min drive, 23.8 mi/38.3 km<br /> <p>The preferred airport is Piedmont Triad Intl. Airport (GSO). </p>

Restaurants

  • ‪Foothills Brewing - ‬6 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk
  • ‪Dogwood Hops and Crops - ‬4 min walk
  • ‪Thai Harmony - ‬6 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Embassy Suites Hotel Winston-Salem

Comfortable hotel with free breakfast and a 24-hour fitness center
Guests of Embassy Suites Hotel Winston-Salem have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 25 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
27-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies, MP3 docks, and sofa beds.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Grille Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Frequently asked questions

Is free cancellation available at Embassy Suites Hotel Winston-Salem?

Embassy Suites Hotel Winston-Salem offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites Hotel Winston-Salem?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Winston-Salem on Aug 4, 2024 start from $108.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Embassy Suites Hotel Winston-Salem?

This hotel is located in Winston-Salem, just steps from Frank L. Horton Museum Center. You'll also find Lawrence Joel Veterans Memorial Coliseum and Hanes Mall within a short drive.

Will I be able to park at Embassy Suites Hotel Winston-Salem?

Yes, parking is offered for USD 25 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Embassy Suites Hotel Winston-Salem feature a casino on the premises?

No, Embassy Suites Hotel Winston-Salem doesn't have a casino.

Will I find an indoor pool at Embassy Suites Hotel Winston-Salem?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Embassy Suites Hotel Winston-Salem?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Embassy Suites Hotel Winston-Salem have a hot tub?

No, this hotel doesn't have a spa tub.

Does Embassy Suites Hotel Winston-Salem feature a restaurant that includes a breakfast menu?

Yes, Embassy Suites Hotel Winston-Salem serves free continental breakfast at Grille Restaurant and Bar.

Will Embassy Suites Hotel Winston-Salem allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Hotel Winston-Salem for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites Hotel Winston-Salem?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Embassy Suites Hotel Winston-Salem?

The closest major airport to Embassy Suites Hotel Winston-Salem is Winston-Salem, NC (INT-Smith Reynolds), which is 3.4 mi away (6 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 23.8 mi away (29-minute drive).

Are there rooms with balconies that I can book at Embassy Suites Hotel Winston-Salem?

Yes, every guestroom at Embassy Suites Hotel Winston-Salem comes with a balcony.

Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 334 out of 930 reviews" "
Rating 8 - Good. 204 out of 930 reviews" "
Rating 6 - Okay. 133 out of 930 reviews" "
Rating 4 - Poor. 125 out of 930 reviews" "
Rating 2 - Terrible. 134 out of 930 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Stacy

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Adria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was top-tier among all staff during my stay. I appreciate you all.
Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Stayed 2 nights in Apr 2024

6/10 Okay

CHRISTINE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel itself was tidy and conveniently situated in the city. However, there was a persistent issue with homeless individuals approaching guests near the entrance. Despite being a silver member, I wasn't provided with complimentary water bottles and had to inquire about purchasing them, leading to a 15-minute wait for the manager to address the matter. The breakfast experience fell short of expectations, which was a significant factor in choosing this hotel. Despite advertised service until 10:30 am, food availability was inconsistent, with no replenishment of items like eggs and bacon once depleted. Additionally, breakfast service ended abruptly when food ran low, with guests being turned away before the scheduled closing time.
Stayed 2 nights in Mar 2024

4/10 Poor

Jessica

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
They didn't provide enough bedding for our room, even after we asked. One elevator broke before our stay, and another on while we were there. My husband also wasn't allowed to pick my breakfast up, even with the ticket in hand and room information, which really sucked since I was feeling under the weather and did 't want to wait on the one working elevator during a major event. Sleeping without covers is not fun, you could have at least given us a sheet for cleaniliness to cover the mattress.
Stayed 2 nights in Mar 2024

2/10 Terrible

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely ridiculous never have I stay at a Hilton much less this one which I had stayed at before and had so many problems. First NO ice bucket and couldn't get one and fridge barely work to keep any thing cooled. NO towels, hand towels or washcloth for two of three days we stayed there. We had to use the pool towels and when we were FINALLY giving towels we were leaving the next day. The restaurant at the hotel NOBODY was wearing hair nets which resulted in the workers hair being in my food. AND to top it off the elevator stopped working so for two days we had to go up and down three flights of stairs and they have one luggage cart that people took to the convention center across the street to use for their stuff. So we had to carry our luggage from the second floor down three flights of stairs to the lobby. Thankfully we weren't on the 9th floor of this hotel because my mom has a heart condition. We are NEVER staying here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Derick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to stay in for a week.
Very nice hotel, we enjoyed our visit and would love to stay again. I would highly recommend it to anyone. Thank you.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jaime, THOMASVILLE

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was unwelcoming. The elevators had food all over the floors that never was cleaned. The hall carpets were dirty & walls had huge hunks taken out of them. There was pink slime on the shower walls. We've stayed at many Embassy Suites & this hotel had the worst manager's reception (small drink selection & bags of cheddar chex mix) & morning breakfast. At 8:30, the juice machine didn't work, food was not out/all over the floor, noone was attempting to put anything out so we left & ate on the road. It was conveniently located to many shops & restaurants. The bed was very comfortable. For the price that we paid for the night, it's a shame that they don't do more to live up to the Embassy Suites standards.
Stayed 1 night in Mar 2024

4/10 Poor

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
House keeping did not come to our room, the person was cleaning the room next to ours when we left to go shopping and we took the do not disturb down. The hotel needed to be restored.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Smooth check in, nice staff
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Quennell

Stayed 1 night in Mar 2024

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t be returning
The hotel does not provide parking , it is 25 a day or you can pay per hour. The lady checking me in was absolutely rude and spoke extremely fast trying to rush through checking me in. Didn’t explain anything so I had to figure out parking and everything else myself. Pool is ice cold , not able to use it and hot tub is broken. The room we had we completely run down, the mini fridge was shoved in a cabinet with no ventilation and the door would get stuck cracked open so it doesn’t stay cold. The bathroom was dirty especially the tub , the bottles of conditioner and others were not filled. The breakfast was ok but they are understaffed with that it seems because food would run out early and nothing would get restocked. We travel here once a year for my daughters jrotc drill competition and I had hoped with it being a Hilton brand it would be somewhat nice but I was comply thrown off by how bad it was. Between the street noise and people/kids running in the halls late at night sleep is not easy. Street noise isn’t the hotels fault nor the noisy people but just a heads up for others. The check out was the same , rude lady who didn’t ask how the stay was just ran through what she had to say fast and grabbed the key cards and went about what ever else she was doing. They do seem to be trying to remedy the situation since they reached out via text , but unhappy is a understatement for this trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
On our way we read a lot of negative reviews and were not expecting much. Our stay way exceeded any expectations. Room was well-equipped, spacious and clean. All common spaces were nice and neat. All personnel super nice. They could have used some extra hands at the breakfast. The lady seemed a bit overwhelmed but the quality didn't suffer. We used street and public parking just round the corner which was free.
Stayed 1 night in Feb 2024

6/10 Okay

Sungmin

Liked: Staff & service
Good
Stayed 2 nights in Feb 2024

2/10 Terrible

Scott

Stayed 1 night in Feb 2024

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for family of 5
We had a nice stay. Great location and easy to walk to everything we wanted! The room was also comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and consumer service
Stayed 1 night in Feb 2024

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost of parking but what option do you have.
Stayed 4 nights in Jan 2024