Embassy Suites Hotel Winston-Salem

3.5 star property
Hotel in Winston-Salem with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Embassy Suites Hotel Winston-Salem

Lobby
Exterior
Lobby
Lobby
27-inch TV with cable channels, pay movies, MP3 dock

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Gym

Explore the area

View in a map
460 N Cherry St, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪1 min walk‬
  • Place, Old Salem
    ‪18 min walk‬
  • Place, Wake Forest University Baptist Medical Center
    ‪2 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪28 min drive‬

Room options

Two Queen Suite Acc with Tub Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Executive, One King Bed, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Two Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(5 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

King, Premium Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite 2 Queens, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Winston-Salem

Embassy Suites Hotel Winston-Salem places you next to Benton Convention Center and within a 5-minute walk of Frank L. Horton Museum Center. This 3.5-star hotel has 146 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Benton Convention Center - 1 min walk - 0.0 miles
  • Truist Stadium - 16 min walk - 0.8 miles
  • Old Salem - 18 min walk - 1.0 mile
  • Winston Salem State University - 2 min drive - 1.3 miles
  • Wake Forest University Baptist Medical Center - 2 min drive - 1.3 miles

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive

Restaurants

  • ‪Young Cardinal - ‬3 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Thirsty Pallet - ‬2 min walk
  • ‪Xcaret Mexican Grill & Cantina - ‬3 min walk
  • ‪Camino Bakery - ‬2 min walk

About this property

Embassy Suites Hotel Winston-Salem

Hotel in Winston-Salem with free breakfast and a 24-hour fitness center
Guests of Embassy Suites Hotel Winston-Salem have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and coffee/tea in a common area.
27-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies, MP3 docks, and refrigerators.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Frequently asked questions

Is free cancellation available at Embassy Suites Hotel Winston-Salem?

Embassy Suites Hotel Winston-Salem offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites Hotel Winston-Salem?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Winston-Salem on Nov 2, 2025 start from $105.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Embassy Suites Hotel Winston-Salem?

This hotel is located in Winston-Salem, just steps from Frank L. Horton Museum Center. You'll also find Hanes Mall and Old Salem within a short drive.

Is parking available on site at Embassy Suites Hotel Winston-Salem?

No, there isn't parking available at the hotel.

Does Embassy Suites Hotel Winston-Salem feature a casino on the premises?

No, Embassy Suites Hotel Winston-Salem doesn't have a casino.

Will I find an indoor pool at Embassy Suites Hotel Winston-Salem?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Embassy Suites Hotel Winston-Salem?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Embassy Suites Hotel Winston-Salem have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites Hotel Winston-Salem feature a restaurant that includes a breakfast menu?

Yes, Embassy Suites Hotel Winston-Salem serves free continental breakfast at E'teri Restaurant and Bar each morning.

Will Embassy Suites Hotel Winston-Salem allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Hotel Winston-Salem for a fee of USD 75 per pet, per stay.

Does Embassy Suites Hotel Winston-Salem have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Embassy Suites Hotel Winston-Salem?

The closest major airport to Embassy Suites Hotel Winston-Salem is Winston-Salem, NC (INT-Smith Reynolds), which is 3.4 mi away (6 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 23.8 mi away (29-minute drive).

Are there rooms with balconies at Embassy Suites Hotel Winston-Salem?

Yes, every guestroom at Embassy Suites Hotel Winston-Salem comes with a balcony.

Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 386 out of 1003 reviews
Rating 8 - Good. 196 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 137 out of 1003 reviews
Rating 2 - Terrible. 139 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Martin, Denver

Traveled with family
Getting pretty run-down. Like many of the Embassy Suites we’ve stayed in lately
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay, felt like a Marriott i stayed in New Orleans. Downtown WS is a great place, tons of restaurants and history
Stayed 1 night in Jul 2025

4/10 Poor

Adam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice area but needs improvement

Check in was slow, parking not included, got a non smoking room and it smelled like weed, son’s bed had a cigarette burn in the sheet. Phone in the room did not work to contact the front desk. Had to go down to ask for bedding for the pull out couch. After 40 mins no one showed up with the bedding so we had to go back down. Were told that the guy who was supposed to do it didn’t have a walkie talkie and didn’t know. Just to have the guy get up and walk 10 feet to the right of the lady helping us and get it. Breakfast was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Leick, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Walter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was EXTREMELY OUTDATED. The location was great. The space of the room was great as well. The staff were so friendly and helpful with our multiple room check in. The hotel was just outdated it looked like a hotel from the early 2000’s
Stayed 2 nights in Jul 2025

6/10 Okay

Kia

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Darrin

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities and location
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, I'd stay again

the staff was excellent, very friendly and accommodating. My room was an interior room, which I wasn't a fan of, but I didn't request a room with a window. Just felt somewhat claustrophobic not being able to open a curtain / window. The tunnel to the Benton convention center is great if you're staying there on business attending a conference at Benton. Food for breakfast was great. Dining staff was very friendly. Evening drink was nice as well. Room was very spacious. Toilet was clogged before I got there, and the room key didn't work because the battery had died on the electronic door switch. Hotel staff was very quick to repair the door and unclog toilet. Overall, stay was ok. I'd probably stay there again because of the friendly staff, good food, excellent location, and large room. I'd probably just request a room with a window view instead.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lloyd

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights and I have no complaints! Everyone was so friendly and accommodating. Room was clean and spacious. The beds are so comfortable. Breakfast was great. Only wish parking was free. Otherwise, my family had a great stay and would definitely return.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady who cooked the omelet was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Close to convention center
Stayed 3 nights in Jun 2025

2/10 Terrible

Montaja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
*1/5 stars - Avoid Embassy Suites at all costs!* "I'm still fuming about my experience at Embassy Suites Downtown Winston Salem! Not only was my stay subpar, but the management's incompetence knows no bounds. I was charged twice due to the incompetence of one of their employees! Needless to say, I will never be staying at Embassy Suites again. If you value your hard-earned money and your sanity, stay far, far away from this dump.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Every employee I encountered was super nice and extremely helpful.
Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

David, Newport

Stayed 2 nights in Jun 2025

6/10 Okay

Kimberly

Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 2 nights in Jun 2025

2/10 Terrible

Moses

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing they took money off my card and haven't put it back on
Stayed 2 nights in Jun 2025

10/10 Excellent

Rahul

Stayed 2 nights in May 2025

6/10 Okay

shqvanner

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was especially hot though the air was in 66 degrees. Pool had not been inspected for the season. Other than that the stay was nice.
Stayed 1 night in May 2025