Embassy Suites Hotel Winston-Salem

Orbitz got us the wrong kind of room. The hotel was willong to make the chang, but the bedrooms do not have windows so we did not want to stay anyway.

The rooms are spacious. But no parking at the hotel and paid parking fees are very high. The hotel is not easily noticaable when are driving unless you are really smart and in the passenger seat doing nothing but looking outside. I had to make few rounds to get to the hotel to figure out E stands for embassy suits. The hotel oppisite to it is very easily noticeable. The room air conditioning was really bad and i had to set the temperature at 80 to feel warm though outside temperatures were not very low. The mattress i belive needs some recondition or replacement. Day one of stay was miserable with cold and bed conditions.

There was no carpet on half of the lobby. The Room, the carpet and vents smelled of mold. There was dust balls stuck to the ceiling, especially near the HVAC vents. The bed had hair in and outside of the covers. The duvet was old. The shower head was loose from the wall. I moved to another room and experienced the same quality. I woke up with congestion. As bad as the hotel was, the staff were very very nice and accommodating.

Check in was easy and quick. The clerk was very friendly and helpful. Hotel has great amenities and breakfast was tasty!

Very friendly. Good location. Had a great stay. Would stay again.

We enjoyed our stay at the Winston-Salem Embassy Suites. The room was clean and comfortable and the staff was friendly and welcoming. A few small things that would have made our stay better are: a bigger pool, less humidity in the hotel room (I found it slightly musty but my family wasn't bothered by it), less construction noise - not much you can do about that when the building next door is getting renovated. That being said, I wouldn't hesitate to recommend Embassy Suites to any friends going to Winston-Salem.

Rooms were clean, Staff was friendly. Got the job done

got upgraded to the premium floor, to a huge suite--nice! great room, great location, walking distance to plenty to eat, see and do. ONLY NEGATIVE: BED WAS HORRIBLE!!! King sized that had housed a large person directly in the middle for many years, so that when two people attempted to lay on their respective sides, they rolled straight to the center, where they thrashed about in an effort to climb out of the crater. WOW... when we got an upgrade to a top-floor suite, I assumed the bed would match the room quality and other amenities, but not hardly. Otherwise, no complaints, really!

Although a bit run down and shabby, the room was huge, the A/C worked and the staff was nice. Hotel coffee was bad, but Starbucks onsite was good. Close to great food and Wake Forest University

Very convenient. Close to the celebration. Staff were very friendly and willing to help. Check in and out was very easy. Will stay there again.

we found the bar was not up to the standard of others in the area, besides that the hotel was fine

Hotel was ok. Staff were very friendly. Biggest complaint was that usually at Embassy Suites, in my experience at least, the happy hour/snack area is in the main atrium and it is kind of fun to sit and people watch. In this one, though for some reason, all of that is in this somewhat dingy basement area and the atrium is completely empty--no chairs, tables, couches or anything, which was kind of weird by itself.

friendly and helpful staff. Large rooms (suites). Need better decor.

We had a great stay. from the welcome desk to the Valet parking. the rooms were comfortable and the bathrooms were HUGE :) The pool was clean and relaxing. Beds were cumfy and pillows fluffy yet not too soft. :) the breakfast was wonderful too. i only wish we could have stayed longer :)

We are Florida residents and decided to spend a couple days at the Embassy Suites away from the family after busy holiday. Hotel was very cozy after having a White Christmas in Winston-Salem. Room was huge and emaculate, breakfast was fantastic - cooked to order, the staff was superb and rates were great! I highly recommend this hotel. Thanks Embassy Suites.