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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel in Winston-Salem with a 24-hour fitness center and an indoor pool

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Restaurant
42-inch LCD TV with cable channels, TV, Netflix
Property amenity
Exterior
42-inch LCD TV with cable channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪1 min drive‬
  • Place, Hanes Mall
    ‪1 min drive‬
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(64 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Comfort Suites Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
$94 nightly
The price is $106
Feb 22 - Feb 23
Total with taxes and fees
Comfort Suites Hanes Mall

About the neighborhood

Winston-Salem

Springhill Suites by Marriott Winston-Salem Hanes Mall places you within 2 miles (3 km) of Hanes Mall and Adventure Landing Winston-Salem. This 95-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Adventure Landing Winston-Salem - 1 min drive - 1.3 miles
  • Hanes Mall - 1 min drive - 1.5 miles
  • Bowlero Winston-Salem - 2 min drive - 1.3 miles
  • Wilkes Regional - 2 min drive - 1.5 miles
  • Wake Forest University - 9 min drive - 7.5 miles

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 88 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonalds - ‬4 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Panera Bread - ‬4 min walk

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem with a 24-hour fitness center and an indoor pool
At Springhill Suites by Marriott Winston-Salem Hanes Mall, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
42-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include sofa beds, sitting areas, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Free continental breakfast
Hampton Inn Winston-Salem Hanes Mall
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,003 reviews
$106 nightly
The price is $120
Feb 15 - Feb 16
Total with taxes and fees
Hampton Inn Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

Are free cancellation options available at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Springhill Suites by Marriott Winston-Salem Hanes Mall provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Springhill Suites by Marriott Winston-Salem Hanes Mall?

As of Feb 7, 2026, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Winston-Salem Hanes Mall on Feb 16, 2026 start from $98.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Springhill Suites by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Truist Stadium, and Reynolda Gardens. You'll also find Adventure Landing Winston-Salem and Bowlero Winston-Salem within a short drive.

Will I be able to park at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall feature a casino on the premises?

No, Springhill Suites by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Yes, this hotel has an indoor pool. Guests have pool access between 8 AM and 10 PM.

What will couples enjoy most about a stay at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and free Internet access.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a hot tub?

No, this hotel doesn't have a spa tub.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a restaurant that serves breakfast?

Springhill Suites by Marriott Winston-Salem Hanes Mall offers free continental breakfast each morning though there is no restaurant.

Will Springhill Suites by Marriott Winston-Salem Hanes Mall allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Springhill Suites by Marriott Winston-Salem Hanes Mall for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Springhill Suites by Marriott Winston-Salem Hanes Mall?

The closest major airport to Springhill Suites by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 11.5 mi away (17 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28 mi away (32-minute drive).

Are there rooms with balconies that I can book at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, there aren't any guestrooms with balconies at Springhill Suites by Marriott Winston-Salem Hanes Mall.

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Oleg

Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Nice clean quiet stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Caroline

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Everything was great. Your staff was very, very nice.
Stayed 3 nights in Nov 2025

8/10 Good

Melissa, Ravenna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and comfortable beds. Great shower pressure! Great variety for breakfast buffet
Stayed 1 night in Oct 2025

8/10 Good

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Patrick

Business traveler, Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
Hotel was listed as pet friendly. There is no true green space for an animal. There were only 2 working elevators so the wait time to get on elevator was 10 mins and more.
Stayed 1 night in Oct 2025

10/10 Excellent

lindsey

Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niceceasy stsy. Thank you.
Stayed 2 nights in Oct 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and huge. It was more than comfortable for me and my kids!
Stayed 2 nights in Oct 2025

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room!
Stayed 1 night in Oct 2025

6/10 Okay

Jeffrey

Traveled with family
Liked: Amenities
Our room was good, but our neighbors were so very loud past midnight. It appeared was a bunch of golf buddies that were so very loud partying late.
Stayed 2 nights in Oct 2025

8/10 Good

Stephanie

Traveled with partner
Near Hanes mall, across from Target and near many stores. Staff friendly. We stayed their last minute due to unforeseen circumstances and check in was easy despite last minute nature. Breakfast is pretty decent looking- nice options, though we didn’t use this due to other plans already made. Public spaces are nice and lovely pine trees outside of room window. Hotel quiet even though the room doors are quite heavy and kind of slam shut. We stayed in room 321. It smelled moldy and the smell was from the AC. Due to last minute nature of stay, and full hotel, we didn’t even bother trying to get it solved but let management know afterward. They need to clean this room’s AC unit. Also, I think the hotel may have the thermostats set to not run in the night? Or maybe just our room really was having issues. Bed was a bit soft but room was easily darkened and we were tired, so slept well.
Stayed 2 nights in Sep 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , spacious , free spring water , friendly and helpful staff and reasonably priced
Stayed 2 nights in Sep 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and mostly quiet. The mall is nearby with lots of dining around. Room was clean with no signs of bed bugs. Kind and helpful service from staff.
Stayed 4 nights in Sep 2025

8/10 Good

Ann

Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Business traveler
Liked: Amenities
Like every Springhill suites I’ve stayed at, this one was wonderful. Clean, open design, excellent breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Lenoir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has under gone a recent renovation. The lobby is still being finished but the staff continued to be very efficient. The property appeared to be safe and well cared for on the exterior and interior of the facility. I enjoyed the indoor pool and exercise room. Morning breakfast was a typical offering of motels but was very fresh and well protected from contamination. Rooms were clean, quiet, spacious and very comfortable. A wonderful two night stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Demetries

Stayed 1 night in Sep 2025

6/10 Okay

Latonia, APO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Newly renovated.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GM Phillip was very attentive.
Stayed 1 night in Sep 2025

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