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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel in Winston-Salem with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Lobby
Exterior
42-inch LCD TV with cable channels, TV, Netflix
Bar (on property)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪2 min drive‬
  • Novant Health Forsyth Medical Center
    ‪3 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

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Room options

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(59 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(50 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Winston-Salem

Springhill Suites by Marriott Winston-Salem Hanes Mall places you within 2 miles (3 km) of Hanes Mall and Bowlero Winston-Salem. This 95-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Hanes Mall - 2 min drive - 1.3 miles
  • Novant Health Forsyth Medical Center - 3 min drive - 2.1 miles
  • Wake Forest University Baptist Medical Center - 6 min drive - 4.8 miles
  • Benton Convention Center - 8 min drive - 6.3 miles
  • Wake Forest University - 14 min drive - 7.3 miles

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 82 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Golden Corral - ‬2 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Olive Garden - ‬2 min drive

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem with free breakfast and a 24-hour fitness center
At Springhill Suites by Marriott Winston-Salem Hanes Mall, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
42-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include sofa beds, sitting areas, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

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Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,004 reviews
$95 nightly
The price is $107
Jul 14 - Jul 15
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 13 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

Are free cancellation options available at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Springhill Suites by Marriott Winston-Salem Hanes Mall provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Springhill Suites by Marriott Winston-Salem Hanes Mall?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Winston-Salem Hanes Mall on Jul 20, 2025 start from $107.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Springhill Suites by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Truist Stadium, and Southeastern Center for Contemporary Art. You'll also find Joe White Tennis Center at Hanes Park and Bowlero Winston-Salem within a short drive.

Is there parking available at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall feature a casino on the premises?

No, Springhill Suites by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Yes, this hotel has an indoor pool. Guests have pool access between 8 AM and 10 PM.

What amenities will couples enjoy at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and free Internet access.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a hot tub?

No, this hotel doesn't have a spa tub.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a restaurant that serves breakfast?

Springhill Suites by Marriott Winston-Salem Hanes Mall offers free continental breakfast each morning though there is no restaurant.

Will Springhill Suites by Marriott Winston-Salem Hanes Mall allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Springhill Suites by Marriott Winston-Salem Hanes Mall for a fee of USD 75.00 per accommodation, per stay.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Springhill Suites by Marriott Winston-Salem Hanes Mall?

The closest major airport to Springhill Suites by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 9.9 mi away (14 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28 mi away (31-minute drive).

Can I book a room with a balcony at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, there aren't any guestrooms with balconies at Springhill Suites by Marriott Winston-Salem Hanes Mall.

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennise

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff… clean rooms
Stayed 1 night in Mar 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it was very quiet. It was clean. The carpets needed cleaning. We had a problem with flying stink bugs calledthem) stink
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tameka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok. The drain on the sink in the mini bar was clogged. Walking into the lobby has an overwhelming awful smell of strong perfume, cleaner, strong odor all the same time. It was an instant headache. Breakfast buffet was terrible too. Not happy.
Stayed 1 night in Feb 2025

8/10 Good

Lionel, Canton

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located to restaurants and shopping.
Stayed 1 night in Mar 2025

10/10 Excellent

Tempess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to shopping, clean and friendly staff
Stayed 1 night in Mar 2025

8/10 Good

jose

Traveled with family and small children
Liked: Amenities, property conditions & facilities
I was only there for one night everything was great no complaints will return soon
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Amenities
Good size room and comfortable bed.
Stayed 1 night in Mar 2025

10/10 Excellent

LIZA, LAWRENCEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and comfortable room. Very professional and courteous front desk staff.

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked everything, i would like to comeback
Stayed 1 night in Mar 2025

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk check In was very friendly and easy. Nice spacious room, bed comfortable, clean!
Stayed 1 night in Mar 2025

8/10 Good

Lyndi

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked amenities Disliked phone didn’t work & thin walls. Heard neighbors conversation through walls.
Stayed 1 night in Mar 2025

10/10 Excellent

ebony

Stayed 2 nights in Mar 2025

10/10 Excellent

Josh

Stayed 1 night in Feb 2025

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