Room was very nice and excellent staff.
Cold pool. Had to go to another hotel across parking lot that had heated pool.
Customer service was great and the staff was friendly rooms were clean
Very happy eith everything
Everyone and everything was great
Everyone was super nice, accommodating, and the hotel was clean and safe! Would return
Good location relative to the freeway, good room layout
Close proximity to everything. Wonderful restaurants, shopping, and entertainment. The staff sets this property apart from any that I have stayed in!! All STAFF should be commended as this property should be the model property for all!!! Thank you staff!
Was hard to find. Not where our nav said it would be. Our reservation had our name wrong. Hotel is nice and the people were helpful. Overall good experience.
How can you call this a suite. It’s just a room. Not even a large room. Maid service sucks. Horrible at best. Toiletries limited and not replaced. Coffee poor quality. Breakfast was absolutely awful. Please don’t call this a hot breakfast. Pastries stale. Spinach welted not fresh. Eggs were fake. Sausage like rubber. Totally tasteless. Toaster did not work. No around to help. You had to look for the person. Staff was not friendly. Please that was not a indoor pool. It was an oversized hot tub. Will never still here again. Nor would refer. Planned to write a rating on line.
Close to mall n restaurants but quiet! Best of both worlds!
Super small rooms..... can't see the TV which is small and in a ridiculous place!!! Beds were not comfortable but the AC works great!!!
Great place to stay with 3 small kids. Staff is helpful and pool is wonderful.
Very noisy,sounded like kids running in hallways,walls were paper thin,could hear snoring from the next room,not a good nights sleep.
Visiting friends in Winston Salem we chose this motel based on brand name. Staff was very friendly and helpful.Breakfast was included and was more than ample. Hotel has been updated. Was a bit hard to find as it is hidden behind a new motel.
Booked hotel for a business trip. Overall experience was very good. Hotel location is excellent, staff very professional and helpful, continental breakfast was great. Room and lobby very comfortable and clean.
We had a great stay. The hotel is nice, clean and newer, so that always makes me happy! The staff was pretty awesome, they remembered why we were there and asked how it went. Very nice added touch! The room was spacious and very clean! The towels were so cute and shaped into a swan! It's super close to everything you need!!
Springhill Suites by Marriott Winston-Salem Hanes Mall places you within 2 miles (3 km) of Hanes Mall and Wilkes Regional. This 95-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Free breakfast is included with your stay.
42-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include sofa beds, sitting areas, and microwaves.
At Springhill Suites by Marriott Winston-Salem Hanes Mall, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Room was very nice and excellent staff.
Cold pool. Had to go to another hotel across parking lot that had heated pool.
We apologize for you having to leave the property to use the pool at the other hotel due to our boiler being down. hope you enjoyed your stay and we are working on this matter. Thanks for taking the time to take a survey.
Customer service was great and the staff was friendly rooms were clean
Thank you for taking the time to complete a survey. Glad you enjoyed your stay with us and received friendly service from our staff. We look forward to seeing you again.
Very happy eith everything
Glad you enjoyed your stay and thanks for taking time to complete a survey. We look forward to seeing you again.
Everyone and everything was great
We are pleased to read you enjoyed your stay and thanks for taking time to complete the survey.
Everyone was super nice, accommodating, and the hotel was clean and safe! Would return
Glad you enjoyed your stay and we'd love to have you stay with us again.
Good location relative to the freeway, good room layout
Glad you enjoyed and we welcome you to come stay with us again.
Close proximity to everything. Wonderful restaurants, shopping, and entertainment. The staff sets this property apart from any that I have stayed in!! All STAFF should be commended as this property should be the model property for all!!! Thank you staff!
Thank you for staying with us and your feedback is appreciated and we look forward to seeing you again.
Thank you!!! We look forward to welcoming you back!