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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel in Winston-Salem with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Restaurant
42-inch LCD TV with cable channels, TV, Netflix
Property amenity
Exterior
42-inch LCD TV with cable channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪1 min drive‬
  • Place, Hanes Mall
    ‪1 min drive‬
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(63 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Winston-Salem

Springhill Suites by Marriott Winston-Salem Hanes Mall places you within 2 miles (3 km) of Hanes Mall and Adventure Landing Winston-Salem. This 95-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Adventure Landing Winston-Salem - 1 min drive - 1.3 miles
  • Hanes Mall - 1 min drive - 1.5 miles
  • Bowlero Winston-Salem - 2 min drive - 1.3 miles
  • Wilkes Regional - 2 min drive - 1.5 miles
  • Wake Forest University - 9 min drive - 7.5 miles

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 82 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Village Tavern - ‬19 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem with free breakfast and a 24-hour fitness center
At Springhill Suites by Marriott Winston-Salem Hanes Mall, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
42-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include sofa beds, sitting areas, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 666 reviews
$105 nightly
The price is $119
Dec 23 - Dec 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

Are free cancellation options available at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Springhill Suites by Marriott Winston-Salem Hanes Mall provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see near Springhill Suites by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Truist Stadium, and Reynolda Gardens. You'll also find Bowlero Winston-Salem and Joe White Tennis Center at Hanes Park within a short drive.

Will I be able to park at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall feature a casino on the premises?

No, Springhill Suites by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Yes, this hotel has an indoor pool. Guests have pool access between 8 AM and 10 PM.

Is Springhill Suites by Marriott Winston-Salem Hanes Mall good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and free Internet access.

Are there hot tubs at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, there isn't a spa tub at this hotel.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a restaurant that serves breakfast?

Springhill Suites by Marriott Winston-Salem Hanes Mall offers free continental breakfast each morning though there is no restaurant.

Will Springhill Suites by Marriott Winston-Salem Hanes Mall allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Springhill Suites by Marriott Winston-Salem Hanes Mall for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Springhill Suites by Marriott Winston-Salem Hanes Mall?

The closest major airport to Springhill Suites by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 9.9 mi away (14 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28 mi away (31-minute drive).

Are there rooms with balconies that I can book at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, at Springhill Suites by Marriott Winston-Salem Hanes Mall, there aren't any guestrooms that list a balcony.

Reviews

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 639 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

Reviews

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Demetries

Stayed 1 night in Sep 2025

6/10 Okay

Latonia, APO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Newly renovated.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GM Phillip was very attentive.
Stayed 1 night in Sep 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Shana

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Traveled with family
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Valeria

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was under construction but even still they had great staff and customer service. Rooms were clean and spacious. My family felt comfortable especially with traveling with a pet. Would definitely stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

David

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good experience overall. However, the blackout curtain control went out twice and the phone in the room didn't work.
Stayed 7 nights in Aug 2025

10/10 Excellent

hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Bedford

Traveled with family
The front desk issued a key to our room while we were in room. Someone opened our door. Luckily we had the security latch on. Front desk was not vey concerned. Hotel is being remodeled. Wish we knew. We have stayed once before but never again
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Stayed 1 night in Jul 2025

8/10 Good

Jane

Stayed 1 night in Jul 2025

10/10 Excellent

Samuel, Lumberton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. Multiple dining options within walking. King bed was comfortable. Will be back soon.
Stayed 1 night in Jul 2025

2/10 Terrible

Jimmie

Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
It’s def one of the smaller rooms we ever stayed at. Super small bathroom area- it was cramped in there . Terrible smell in the toilet/ shower area. The bacon at breakfast was everything but crispy. Breakfast just didn’t look very appealing. Even the kids skipped it. The room was clean. And staff was friendly
Stayed 1 night in Jul 2025

8/10 Good

Zachary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although undergoing renovations, this was very nice. The staff was very friendly and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Natasha

Disliked: Cleanliness
The property is going through renovations so it was not a quiet stay. The entrance was a mess often with no one at the front generally. The main issue was multiple sightings of bugs, dirty flooring and showers within the rooms experienced.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Stayed 1 night in Jun 2025

8/10 Good

Garelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop on our way home to Louisiana from New York! Nice and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

RAMAIYAH, CHANTILLY

Stayed 3 nights in Jun 2025

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