Best Western Plus University Inn3.5 out of 5.0
Recent guest reviews
This was our first visit to this hotel/area. All the employees were welcoming and friendly. We appreciated that they offered a wide variety of breakfast options in a large eating area. If we are in this area again we will definitely choose this hotel.
Problem with our Hotwire prepaid reservation and we were asked to wait as several others were checked in! It was 9 pm and we hadn’t eaten dinner yet, so we let the clerk know we needed to eat. She took our info and said she would call us, but we had to call her and had to pay again for the stay. We still haven’t been reimbursed!!
We spent one night here, the staff was very pleasant, our room was very clean. We were over looking the pool and did have loud neighbors. Not sure if the room location would be good if you’re a light sleeper.
Clean rooms, great staff,, BEST FULL HOT BREAKFAST EVER. Very conveniently located to events in Winston-salem. The temperature control system was a little loud and,, as I am a light sleeper, woke me up.. but , over all, will stay again
The only complaints I had was the water didnt get hot enough and the tub didnt want to drain out... But otherwise service and room was great!!!Would definally stay again if im back up that way! Good Job
After working all day, taking the red eye flight and driving 2 hours to get here, I was hoping to be able to check in early and not only was my room ready, they even knew who I was before I checked in. What a perfect welcome. It makes sense to be a Best Western rewards member, as you get a few extras. The breakfast includes freshly made omelets, perfect way to start your day. Everyone here was friendly and helpful and knew this town well (and patiently answered all my questions, even google some answers). The beds are comfy and the room is a good size. The bathroom is a little small (when shutting the door) and the shower is slightly slippery when first stepping into it. The front desk made this stay, they are friendly and helpful from the minute you come in! Great place to stay for a great price. Close to downtown, must check out-Reboot downtown (retro arcade/bar), and the art district, and Bookmark, the non-profit bookstore. Loved eating at Yamas for delicious Mediterranean food, Craft for amazing tacos.
Upon arriving our front desk clerk was very nice, efficient and helpful. Our room was clean and had all that we needed. And the complimentary breakfast was delicious, hot, and well stocked. The lady (Linda) that worked in the breakfast area was very pleasant and helpful, I would have to say it was the kindness of the people that made our stay the most enjoyable! Thank you!
The room itself was fine, clean, spacious. But the entire experience was ruined by an obnoxious heating unit. The first night it blew cold air for a lengthy time before warming up, but by morning only cold air was coming out. Plus, it blew so forcefully over our beds that it was actually painful. We reported these problems. They fixed it enough that warm air came out again (although again only after a period of cold air), but the forcefulness of the air flow remained like a blast over the beds, and was really immiserating. We were gone until late each night with relatives in the circumstance of a funeral, so we were just exhausted and just wanted to sleep. The heating unit was not conducive to a good night's sleep, with its blast force and periods of cold air.
Very friendly staff at this location, quick check in too. Right across from the Wake Forest basketball staudim...definitely can walk. Breakfast was great...good variety too! Had a strange smell in the room, but the front desk genuinely cared and even offered a small credit for the inconvenience. Unexpected, but much appreciated! Rooms aren’t huge, but the beds are comfortable. Small bathrooms, but great water pressure.
The beds were very comfortable, breakfast was good! It appears to be a motel that has been and is being renovated. Was a bit disappointed with the fact that the window in the room did not have a lock on it leaving the room unsecure.
- Walking distance to Lawrence Joel Veterans Memorial Coliseum
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
Lawrence Joel Veterans Memorial Coliseum is a short stroll from Best Western Plus University Inn, and other popular attractions like Wake Forest University are within a mile (2 km). This 194-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Entertain your taste buds with a drink at the bar/lounge, or chat with other guests at the free manager's reception.
A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.
At Best Western Plus University Inn, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
54.0% of guests recommend this hotelTotal of 54 reviews