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Comfort Suites Hanes Mall

Property class: 2.5

Choose dates to view prices

Photo gallery for Comfort Suites Hanes Mall

A hotel room with a bed, desk, chair, sofa, TV, and a framed picture on the wall.
A spacious lobby with multiple seating areas, a flat-screen TV mounted on a textured wall, and large windows providing natural light.
A hotel room with a sofa, a small round table, a chair, a lamp, and framed pictures on the wall.
A reception area with a counter, a refrigerated display case, and a door leading outside.
A spacious dining area with wooden cabinets, a long counter with various food items, and blue upholstered chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪15 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪2 min drive‬
  • Place, Wake Forest University
    ‪12 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking

A hotel room with a bed, two bedside lamps, a nightstand, and a door.

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 King Beds, Suite, Nonsmoking, Upgrade

A hotel room with a large bed, two bedside tables with lamps, a red throw blanket, a patterned armchair, and framed pictures on the wall.

2 King Beds, Suite, Nonsmoking, Upgrade

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for 2 Queen Beds, Suite, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, and a telephone.

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a sofa.

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(95 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(131 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(58 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

A hotel room with a bed, a desk with a chair, a sofa, and a small table.

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, desk, chair, and a TV.

Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Winston-Salem

Comfort Suites Hanes Mall is located within a mile (2 km) of Hanes Mall and Wilkes Regional. This 80-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Hanes Mall - 15 min walk - 0.8 miles
  • Adventure Landing Winston-Salem - 2 min drive - 1.7 miles
  • Winston Salem State University - 7 min drive - 6.7 miles
  • Benton Convention Center - 7 min drive - 6.0 miles
  • Wake Forest University - 12 min drive - 6.4 miles

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪The Cookie House - ‬4 min drive

About this property

Comfort Suites Hanes Mall

Comfort Suites Hanes Mall features a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

Exterior
Best Western Plus Hanes Mall Hotel
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 1,003 reviews
$82 nightly
The price is $92
Sep 1 - Sep 2
Total with taxes and fees
Best Western Plus Hanes Mall Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 23 to September 07.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Comfort Suites Hanes Mall?

Comfort Suites Hanes Mall offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on Sep 8, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Comfort Suites Hanes Mall?

Based on positive ratings, guests enjoy the hotel's location in Winston-Salem, and it's within a short 15-minute walk of Hanes Mall. You'll also find Truist Stadium and Adventure Landing Winston-Salem within a short drive.

Is parking available on site at Comfort Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites Hanes Mall have a casino at the property?

No, Comfort Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Comfort Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 23 until September 07.

What do couples enjoy most about Comfort Suites Hanes Mall?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and a free daily breakfast.

Does Comfort Suites Hanes Mall have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Suites Hanes Mall feature a restaurant that includes a breakfast menu?

Comfort Suites Hanes Mall offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites Hanes Mall allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Hanes Mall though service animals are welcome.

Does Comfort Suites Hanes Mall have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Comfort Suites Hanes Mall?

The closest major airport to Comfort Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.2 mi away (13 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 26.8 mi away (28-minute drive).

Are there rooms with balconies that I can book at Comfort Suites Hanes Mall?

No, there aren't any guestrooms with balconies at Comfort Suites Hanes Mall.

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1008 reviews
Rating 8 - Good. 214 out of 1008 reviews
Rating 6 - Okay. 107 out of 1008 reviews
Rating 4 - Poor. 30 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean the rooms were very comfortable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bedford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel. Clean and easy parking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kathi

Liked: Cleanliness, staff & service, amenities
We had ants around and on the desk area, and the shower drained very slowly, but overall the room was good and the hotel was nice. We would stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Navi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed very comfortable, front desk clerk was very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great desk staff Paul and the lady who does breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

DONNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean as well as the bathroom. The staff were all very friendly and helpful. Breakfast was good as well.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good location. The rooms are clean. But the beds are not the best, and the pillows were terrible.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Parking was easy and the location was perfect for the Winston- Salem area. I enjoyed the breakfast... especially the waffles.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ron

Spacious comfortable room, great bed, and pleasant staff.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Robin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was cheap, but the room smelled a little like chlorine. We also lost power due to a storm, but the hotel had no generators so we were without electricity for 7 hours (meaning no AC, no elevators, etc.). Rooms are clean but outdated. The Red Roof Inn next door is full of shady cars and homeless people. Not an ideal environment.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Breakfast was plentiful and fresh. Staff was friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Great staff- clean room- great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Good comfortable stay, will recommend
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast has simple options that made for my usual meal. I slept very well after a very long day. I plan to go back on my next visit to see family.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tyressa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant especially the woman who ran the breakfast buffet. They kept our room clean when our 4 sons messed it up everyday. They could have better laundry service options, just 1 washer 1 dryer in the main floor. Great location next to everything. Wish the pool was open, it’s only seasonal.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, exelent service, great breakfast and the employees.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Continental Breakfast. Large rooms. Good hot shower.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Rachel

Liked: Property conditions & facilities
Spacious room, with good breakfast options.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all around.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Jeremy

Liked: Staff & service
If you just need a place to stay for a night it'll do. Kenny the receptionist was very polite and professional.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff (the Lady) was outstanding, kind, helpful…kept the area immaculate. Our room 213…tub faucet wouldn’t stop dripping… Host Ladies were friendly and helpful. We will be back!
Stayed 4 nights in Mar 2026