Staff was helpful and friendly. Good location near extensive pet walking options. Good breakfast options. Excellent showers and beds. Carpets are old in the hallways and one in my room showed repairs and needs to be replaced. Good value for the cost.
This is the second stay at the Hawthorne. Rooms are nice and the breakfast is excellent.
Good: Good value for the price, clean rooms & bathrooms and clean public spaces, excellent staff. Bad: Back door didn't accept keycards, poor building design, convention center issues, inconvenient location, inconsistent breakfast options.
Nice quiet area... friendly staff.. nice room and great service
3/4 of the streets leading here, including the interstate highway, are closed for construction. Very difficult to find.
staff were SUPER helpful and VERY nice. only things I didn't like was walk to reg. desk was long . no signs outside to tell you to park around other side of bldg.
The building was outdated from the outside, but clean and comfortable on the inside. The rooms were very simple (definitely nothing fancy), there was a mini fridge and a microwave (slightly outdated too, but functional). Although the rooms were non-smoking, I could smell old smoke through the vent system. The bed was comfortable, although the pillows were a tad whimpy. Good water pressure and a clean bathroom. I did not use the pool or the gym, no did I eat breakfast, so I can’t speak to those aspects. Quiet and convenient location, close to downtown and to the highway. A cute little Mexican restaurant and coffee shop right across the street. An economical place to stay.
Very clean, updated interiors, room very clean, friendly staff, exterior need a lot of work rundown & unkept, pool cclosed
Pool needs to be taken care of..very poor reflection on property.
Very up to date decor. The cleanest hotel we've stayed in for a very long time!!
The check-in receptionist Debra provided excellent customer service and accommodated my special-needs request. Thank you so much Debra!! I would definitely stay here again.
Awesome value for the price. The staff was super friendly and helpful as well. We will definitely return.
Good location, easy parking, clean room, and a solid value.
Hawthorne Inn and Conference Center places you within a 15-minute stroll of popular sights such as Benton Convention Center and Old Salem. This 156-room, 3-star hotel has a restaurant, free in-room WiFi, and a fitness center.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
All 156 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and safes are also available.
Guests of Hawthorne Inn and Conference Center enjoy a fitness center, free WiFi in public areas, and a conference center. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and express check-out.
Staff was helpful and friendly. Good location near extensive pet walking options. Good breakfast options. Excellent showers and beds. Carpets are old in the hallways and one in my room showed repairs and needs to be replaced. Good value for the cost.
Dear Guest: Thank you for taking the time to share a fantastic review, and for choosing The Hawthorne Inn! Really glad for the kind words regarding our courteous staff, convenient location, tasty breakfast options, and more. Thanks for bringing your concerns about the carpets. We are always making improvements to the property, and carpets are next on our list of upgrades. We'd love to host you again the next time you’re here. Thank you for choosing us, Kind Regards, The Hawthorne Inn Management
Dear Guest: Thanks for giving us a PERFECT SCORE RATING! I am glad that you enjoyed our comfortable accommodations and amenities during your stay with us. Helping our guests have an amazing experience is our goal. We work hard to meet our guest’s expectations. Thank you for choosing us, Kind Regards, The Hawthorne Inn Management
Hello, Thank You for your review of out hotel!! We appreciate you staying with us and hope to see you again soon. Thank You,
This is the second stay at the Hawthorne. Rooms are nice and the breakfast is excellent.
Hello, Thank You for your review of our hotel. We are so excited to hear that you had a wonderful experience with us again!! We are happy to hear that the rooms are nice and breakfast was excellent. We hope you will continue to stay with us in the future!! Thank You
Hello, Thank You for your review!! We are happy to hear that you had an awesome stay with us. We look forward to hosting you again soon!! Thank You,
Good: Good value for the price, clean rooms & bathrooms and clean public spaces, excellent staff. Bad: Back door didn't accept keycards, poor building design, convention center issues, inconvenient location, inconsistent breakfast options.
Hello, Thank You for your review of our hotel. We are sorry to hear that you did not have a fantastic stay with us. We will use your feedback to better the hotel in the future. We are happy to hear that the value was good, the hotel was clean and the staff was excellent. We hope you will consider staying with us again in the future. Thank You,
Hello, Thank You for your review of our hotel. We are sorry to hear that you did not have a fantastic stay with us. Please give us a call so that we may better address any issue(s) you may have experienced. We look forward to making this right! Thank You,
Nice quiet area... friendly staff.. nice room and great service
Hello, Thank You for your review of our hotel. We are pleased to see that the hotel staff was friendly, the room was nice and quiet and the service was great. We hope that you will stay with us again soon!! Thank You,
3/4 of the streets leading here, including the interstate highway, are closed for construction. Very difficult to find.
Hello, Thank You for your review of our hotel. We are sorry that you experienced some difficulties traveling to the hotel, but are happy to hear that you made it. We hope that you will consider us again for any future stays. Thank You,
Thank you for your fantastic score. We look forward to your return.