Conrad Tokyo5.0 out of 5.0
Recent guest reviews
Excellent customer service and exceed our expectation. We stayed for 3 days and all staff took good care of us and our 1 year old active son. Special thanks to Front Desk Manager Paweena, she took good care of us and my son loves her much! All staff remembered our son’s name during the stay. Excellent location, walking distance to Fish Market and Ginza. Good selection of daily breakfast with nice coffee and baby friendly food. Love the Conrad bear, will definitely come back again.
From the moment we arrived the Conrad exceeded our expectations, the staff were impeccably polite and warm, the room was stunning, the view breathtaking. A stay of a lifetime. We cannot wait to return.
Hotel is indeed very nice, however something gone serious wrong. such a disappointment that the Conrad Concierge confirmed a michelin 3 star restaurant reservation 2 months in advance and reconfirmed with me when I checked in on 1st of June. But on the 3rd of June, the restaurant was closed but my confirmation letter from the Concierge clearly stated confirmed for 3rd of June.
As a Diamond status member, this was a wonderful stay, including check-in at executive lounge, upgrade to executive bay view room, late checkout and free breakfast. Beds were comfortable, room size spacious for Japan, bathroom beautiful with rain shower head and separate soaking tub. Breakfast offered wide range of western and Asian options, as well as made to order eggs or pancakes. Highly recommend!
When one visits Japan, one is bound to come back nicer! And hospitality by Conrad just proved that for us! We loved our stay at this beautiful hotel. A very warm welcome and Sarah we will always owe that to you ... thank you for making us feel special! You went out of the way to provide us with detailed information on Tokyo and all the places one can visit, with children . Thank you Sarah also for your warm welcome and conversation! You made our stay memorable! Conrad team, big thank you for everything! Lovely room, comfortable stay, great food, super ambience! It was a perfect stay ! Would love to come back again!
Staying at the Conrad is possibly one's best choice of accommodations in Tokyo. While the hotel is located centrally, near all attractions and transport, the moment you walk into the lobby, you step into a world of serenity with the most appealing decor, aroma, facilities and, most importantly, welcoming hosts. From the front desk staff to butlers to management, the Conrad Tokyo oozes hospitality from every single department. The hotel offers topnotch facilities and an executive lounge which offers great views and, again, impeccable service. Room service menu is broad and food is wonderful. Restaurants on premises. Downside is you may never want to leave! Thank you, Kanako san, for the most wonderful stay!
Best hotel ever by far. The Conrad has it all. I would not stay anywhere else. The staff are very friendly and helpful. The buffet is excellent. Great location next to Ginza district. The room are superb.
This was my first Conrad hotel experience and I must say Conrad Tokyo was well worth paying the pricier rates (especially if you are a Hilton honors member!). The hotel staff is extremely professional and friendly, the room was clean and neat every time they cleaned, the breakfast was simply delicious. The hotel is about a 10min walk from the main shopping area of Ginza but it was not hard to get around the area at all. There are also two/three metro lines that has a stop near the hotel which made visiting other areas of Tokyo easy.
The location and room is superb. The concierge team is helpful, warm, and friendly. Service is personal, authentic, and whole-hearted. I suggest Hilton to send their staff from other properties to Conrad Tokyo so that they could learn from the best. The service is so good that I hand-wrote a complimentary letter to the manager on duty. This has happened only twice through my experience with hotels globally so far. Conrad Tokyo is now my go-to hotel in Tokyo. Good job.
This is a quality hotel in every sense of the word. The bedrooms are very large for Japan and so comfortable. The Executive Lounge is one of the best in the Hilton portfolio and the staff are tremendous.
- Walking distance to Kabuki-za Theatre and Ginza Six
- Free WiFi and wired Internet in public areas
- Onsite dining
Located in Shiodome, Conrad Tokyo is a leisurely stroll from popular sights such as Kabuki-za Theatre and Ginza Six. This 290-room, 5-star hotel has 4 restaurants along with conveniences like a full-service spa and an indoor pool.
Relish the Japanese cuisine at Kazahana, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
A 37-inch flat-screen TV comes with digital channels and a DVD player, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and pillow menus, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a sitting area, a refrigerator, and a minibar.
Guests of Conrad Tokyo enjoy a full-service spa, an indoor pool, and a health club. Valet and self parking are available, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
93.0% of guests recommend this hotelTotal of 3649 reviews