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Conrad Tokyo

5.0 out of 5.0

Recent guest reviews

A few years ago we stayed at the Tokyo Conrad and loved every moment there. Our suite was large, the bedroom very comfortable and the sitting TV room was well planned. We requested the same accommodations and once again they were perfect.The views from all the large windows faced Tokyo Bay. The king beds are very comfortable. The bathroom is like a suite in itself, showers, bathtub, dual sinks, We also had the Club floor and the breakfast served there were very nice, a chef making virtually any egg dish, waffle, pancakes etc. We were with our 12 year old granddaughter and all the staff catered so nicely to her. The hotel starts on the 28th floor above a large office building so naturally all the rooms have great views of Tokyo. And talk of location: Roppongi is a very happening place in Tokyo for museums near by, Mori Museum for one, and endless fabulous restaurants. And to the Ginza is an 8-10 minute taxi. : A special note is their concierge services where all the staff are extremely helpful and very knowledgable , with great suggestions to dine and assist with reservations and print out instructions for a taxi. As well you are given direction cards in a Japanese for you to give to a taxi for the trip back. A special note is Koji Notake, one of Tokyo's best concierges, who can handle virtually any need promptly. Our airport car was very late and in less than 5 minutes he arranged a replacement. Many of our friends use OpenTable however there is nothing better than Koji and his team making your reservation. You are treated and welcomed as a local and the restaurants know they want a great report back to the hotel. During our 5 nights alone, he handled an assortment of Italian, Japanese Teppan, Chinese, an amazing restaurant for our second time, Inakaya Roppongi where they cook in front of you and serve each dish on a paddle. Steak fish, vegetable all so amazing all Its a great show as well as fabulous food. Reservations can be very difficult but with Koji handled with ease. So I might add, it is the most fairly priced 5 star hotel in Tokyo. And when you return from a day of touring or shopping, the lounge and bar are so friendly with incredible views. Remember to book early

This hotel is not exactly in the center of town but everything else overcomes the slight inconvenience of not being there. The hotel staff are slick and obviously know their business. The concierge is knowledgeable and probably one of the best I have ever come across in my years of travelling. The room and bathroom are spacious and well appointed. The Aromatherapy Associates amenities in the bathroom have my vote despite being made in China. The breakfast is all-encompassing with a full buffet as well as an à la cattle menu ranging from Asian to Western, all beautifully presented. Ask for a room overlooking the bay as it is a wonderful view and well worth the extra. The Conrad is not cheap, compared to other hotels in the same category, but it is worth paying the extra for the impeccable service and the lovely rooms.

My General Manager was travelling to Tokyo and is currently staying at the Conrad Hotel. I am a Concierge on her team back in NYC at The Benjamin Hotel and reached out prior to her visit to Koji Notake, your Head Concierge. Koji's attention to detail and professionalism went above and beyond any expectations we had. My General Manager was extremely impressed with the experience and I only hope that I may one day stay at your prestigious property as well! Thank you Koji for making her stay special and taking the time to go above and beyond!

as above i am not one for raving but this hotel its location -staff- rooms . well i just cant find fault other than its a Hilton and as rule of thumb never been happy with their reward scheme !!!! as it does not reward. This hotel from breakfast to afternoon tea cant speak highly enough. wish i could have stayed longer. Its opposite the park and ferry and near to all main attractions so if you can afford you have to stay. Thank you Conrad hotel for the best sleeps etc

- I stayed in the Twin Executive Suite Bay View. - Executive Lounge was understaffed - Hotel is conveniently accessible via above ground and underground pathways to Shimbashi Station. However requires a 5-10 minute walk between the hotel and the station.

Conrad hotel (or the Hilton group) is always our go to when in Tokyo! Great service and good locations. Staff are very attentive and everyone speaks English :). Location is close to Ginza area and the buildings around have lots of meal choices within comfortable distance from the hotel. Will definitely be back!

The staff here does above and beyond and tempers your name every time. The accommodations are beautiful and the beds are so comfortable. The bar overlooks the city and was stunning. I would highly recommend this hotel to anyone !

We stayed at The Conrad Tokyo for our first 3 nights of our 17-day Japan trip and it exceeded our expectations in terms of luxury and comfort. The view of Tokyo bay from our King Suite was amazing. We were able to enact The Lost in Translation jet lag in style; even though the sleeplessness was torture at least we had a to-die-for view and opulence to ease the pain. The English speaking staff were helpful and polite. The location on top of Shiodome station and 8-minute walk from Shimbashi station was good once we had orientated ourselves properly. Only slight annoyance came from their refusal to supply us with complimentary English Breakfast teabags even though other types of tea (Oolong and green) were supplied and restocked daily. Breakfast was extortionate so we went to the cafes in the Tokyo Shiodome building next door instead. Don’t miss the bargain hunting at the Ginza branch of Donki as it is within walking distance of the hotel.

First time in Tokyo, and we spent 3 nights at this property. It is set right at the mouth of Tokyo Harbor, with its back to the hustle & bustle of Tokyo. The service was exemplary, and each staff member we encountered was stellar. We had great room service, lounge drinks and breakfast, and all were terrific. The views from the floors are magnificent - you can see shrines and protected parks reaching for the harbor; a gloriously peaceful bit of nature surrounded by the busy streets of Tokyo. The subway stop is literally adjacent to the hotel and will quickly take you anywhere within the city limits or beyond. This is truly a great place to stay to explore Tokyo. We enjoyed our stay immensely.

This was our third stay at The Conrad and as usual, they did not disappoint us! This hotel has the best service, best staff and best location in Tokyo! You are always greeted as if they have known you forever and the entire staff goes out of their way to make sure you are perfectly taken care of. If possible, stay on the Executive Floor, the Executive Lounge is the best we have ever been to, the food is delicious and plentiful, done in beautiful Japanese style. Also, Fukiko Matsuzaka, Concierge, Front Office, is amazing! We exchanged several emails to confirm her arrangement of a private day tour to Nikko, including our guide, Izumi (wonderful!), train tickets and a car and driver in Nikko. It was all done perfectly and Fukiko could not have done a better job. We enjoyed meeting her and she was even kind enough to come out to say goodbye when we were leaving. All in all, you couldn't ask for a better place to stay, we will definitely go back! Thank you to all the Conrad Staff for a wonderful stay!

1-9-1 Higashi-Shinbashi, Minato-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Tsukiji Fish Market and Kabuki-za Theatre
  • Onsite dining
  • Spa
  • Indoor pool

Conrad Tokyo places you within a 15-minute stroll of popular sights such as Tsukiji Fish Market and Kabuki-za Theatre. This 289-room, 5-star hotel has 4 restaurants along with conveniences like a full-service spa and an indoor pool. Tokyo Tower and Tokyo Imperial Palace are also near this Ginzanishi hotel.


Dining

Relish the Japanese cuisine at Kazahana, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

All 289 air-conditioned accommodations feature sitting areas. 37-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free bottled water are also standard.


Property features

Guests of Conrad Tokyo enjoy a full-service spa, an indoor pool, and a health club. If you drive, self parking is JPY 3000 per day, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

93.0% of guests recommend this hotel

Total of 3249 reviews