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SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with a restaurant, 6-minute walk to Shibuya Crossing

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Photo gallery for SHIBUYA STREAM HOTEL

Soundproofing, free WiFi, bed sheets, wheelchair access
Exterior
Property amenity
Lobby
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Parking available
  • Bar

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(84 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 392 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2

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Exterior

Hotel Indigo Tokyo Shibuya by IHG

Shibuya
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.6 out of 10, Exceptional, 572 reviews
$327 nightly
The price is $359
Feb 10 - Feb 11
All taxes and fees included in total
Hotel Indigo Tokyo Shibuya by IHG

About the neighborhood

Tokyo

Located in Shibuya within a short walk of Shibuya Crossing, SHIBUYA STREAM HOTEL is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. This 177-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shibuya Sky - 2 min walk - 0.1 miles
  • Shibuya Scramble Square - 2 min walk - 0.1 miles
  • Shibuya Crossing - 5 min walk - 0.3 miles
  • Hachikō Memorial Statue - 5 min walk - 0.3 miles
  • Cerulean Tower - 6 min walk - 0.4 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 13 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪伊蔵八味噌らーめん - ‬1 min walk
  • ‪麺飯食堂 なかじま - ‬2 min walk
  • ‪酢重 Indigo - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬1 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with a restaurant, 6-minute walk to Shibuya Crossing
At SHIBUYA STREAM HOTEL, guests have access to free WiFi in public areas, microwave in a common area, and express check-in. Self parking is available for JPY 2800 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include laundry facilities, a vending machine, and a water dispenser.
Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators are also available. Weekly housekeeping is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Shibuya Excel Hotel Tokyu
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

Are free cancellation options available at SHIBUYA STREAM HOTEL?

SHIBUYA STREAM HOTEL provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of Feb 5, 2026, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on Feb 9, 2026 start from $304.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of SHIBUYA STREAM HOTEL?

This hotel is situated in Shibuya within a short 6-minute walk of Shibuya Crossing and also 17 minutes on foot from Yoyogi Park. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Will I be able to park at SHIBUYA STREAM HOTEL?

Yes, parking is offered for JPY 2,800 per night.

Does SHIBUYA STREAM HOTEL feature a casino?

No, SHIBUYA STREAM HOTEL doesn't have a casino.

Is there an indoor pool at SHIBUYA STREAM HOTEL?

No, there is no indoor pool at this hotel.

What do couples enjoy most about SHIBUYA STREAM HOTEL?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a bar.

Are there hot tubs at SHIBUYA STREAM HOTEL?

No, there isn't a spa tub at this hotel.

Does SHIBUYA STREAM HOTEL feature a restaurant that includes a breakfast menu?

Yes, SHIBUYA STREAM HOTEL serves buffet breakfast each morning for a surcharge from its restaurant.

Does SHIBUYA STREAM HOTEL allow pets to stay for free?

No, pets aren't allowed at SHIBUYA STREAM HOTEL though service animals are welcome.

Does SHIBUYA STREAM HOTEL have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SHIBUYA STREAM HOTEL?

The closest major airport to SHIBUYA STREAM HOTEL is Haneda Airport (HND), which is 15.2 mi away (42 minutes by car).

Can I book a room with a balcony at SHIBUYA STREAM HOTEL?

No, there aren't any guestrooms with balconies at SHIBUYA STREAM HOTEL.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 843 out of 1066 reviews
Rating 8 - Good. 160 out of 1066 reviews
Rating 6 - Okay. 37 out of 1066 reviews
Rating 4 - Poor. 9 out of 1066 reviews
Rating 2 - Terrible. 17 out of 1066 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chung

Stayed 2 nights in Nov 2025

10/10 Excellent

Charity

Stayed 4 nights in Nov 2025

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My second stay and the experience was still as good as the first time.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specious room, clean, walkable to train station and attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kim

Stayed 3 nights in Oct 2025

10/10 Excellent

Corey, Allen

Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff should improve their English, but they try to do everything is possible to help you. The Hotel is super clean, Shibuya Crossing is 2 blocks away, a lot of restaurants around, and on the first floor, the green line of the subway is a few meters away; it is a very safe area, there is a room in front of the elevator, in the floor 10 or 9, that have a collection of vinyl disc (a kind of music room) whre you can go and play a vinyl disc.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good location. Clean room.
Stayed 2 nights in Oct 2025

4/10 Poor

Richard, Glendale

Liked: Cleanliness, property conditions & facilities
The staff were great. The rooms were too small for more thsn a one night stay. Most importantly, there absolutely no drawer space. You couldn’t even partially unpack. Remove the refrigerator and tea service and add drawers.
Stayed 5 nights in Oct 2025

10/10 Excellent

Helen

Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Stayed 2 nights in Oct 2025

10/10 Excellent

Rikky

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, good size room for Tokyo
Stayed 5 nights in Oct 2025

10/10 Excellent

Ariel

Great place amd helpful staff. I enjoyed th modern motif.
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities
Clean comfortable spacious room with new carpet and furnishings. Very comfortable bed. Friendly and helpful staff. Incredibly convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. Helpful staff. Clean and well-kept. I’ve see other reviews commenting on room noise from other rooms but I’ve stayed here a total of 8+ nights across two visits and it’s never been an issue for me. So maybe it varies. Laundry room on the 11th floor is a nice amenity, though it gets crowded. I really like this hotel and plan to stay here again on my next visit. You can’t beat the location.
Stayed 5 nights in Oct 2025

2/10 Terrible

Sadia

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I was disappointed with the hotel and the staff. Staff is not accommodating and needs to work on customer service. They are not open to going above and beyond and making customer feel satisfied and accommodated.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shyama

Stayed 1 night in Jun 2025

10/10 Excellent

Hope

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay! A really great place to comfortably recuperate after a long flight, recover from jet lag and rest after long days walking Shibuya. It’s practically in the train station, and many shops and restaurants nearby. My partner loved the bathroom, specifically the Japanese style shower/bath room. It was superb.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Alexius Kierra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean establishment with helpful staff; the area was safe, walkable and provided great access to the subway
Stayed 6 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness
Great location
Stayed 4 nights in Oct 2025

8/10 Good

HELEN

Stayed 5 nights in Oct 2025

10/10 Excellent

Larainne

Liked: Cleanliness, staff & service, property conditions & facilities
Modern clean hotel in the centre of Shibuya. Room compact. Modern bathroom, good shower. Excellent location if coming from Narita airport. Take lift after exiting train up to Shibuya stream, look for hotel sign, second lift takes you straight to hotel lobby. Great view from higher floor. Friendly staff. A free drink at happy hour for guests. Food show supermarket close by. Would recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kiia

Stayed 5 nights in Oct 2025