See all properties

SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Dining
Property amenity
1 bedroom, soundproofing, free WiFi, bed sheets
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Scramble Square
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(77 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(22 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Exterior

MONday Apart Hamamatsucho Daimon

Minato
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
9.6 out of 10, Exceptional, 344 reviews
$317 nightly
The price is $349
Nov 19 - Nov 20
All taxes and fees included in total
MONday Apart Hamamatsucho Daimon

About the neighborhood

Tokyo

Located in Shibuya within a short walk of Shibuya Crossing, SHIBUYA STREAM HOTEL is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. This 177-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shibuya Crossing - 5 min walk - 0.3 miles
  • Tokyo Midtown - 6 min drive - 1.9 miles
  • National Stadium - 6 min drive - 2.1 miles
  • Meiji Jingu Shrine - 6 min drive - 1.9 miles
  • Tokyo Tower - 9 min drive - 2.7 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬2 min walk
  • ‪ゴーゴーカレー - ‬2 min walk
  • ‪SUSHI TOKYO TEN - ‬1 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with a 24-hour front desk and a restaurant
At SHIBUYA STREAM HOTEL, guests have access to free WiFi in public areas, microwave in a common area, and express check-in. Self parking is available for JPY 2800 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include laundry facilities, a vending machine, and a water dispenser.
Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators are also available. Weekly housekeeping is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

2 restaurants, breakfast served
Shibuya Excel Hotel Tokyu
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,876 reviews
$272 nightly
The price is $300
Dec 1 - Dec 2
Shibuya Excel Hotel Tokyu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

Are free cancellation options available at SHIBUYA STREAM HOTEL?

SHIBUYA STREAM HOTEL provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on Dec 5, 2025 start from $192.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of SHIBUYA STREAM HOTEL?

This hotel is situated in Shibuya within a short 8-minute walk of Shibuya Crossing and also 17 minutes on foot from Yoyogi Park. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Will I be able to park at SHIBUYA STREAM HOTEL?

Yes, parking is offered for JPY 2,800 per night.

Does SHIBUYA STREAM HOTEL feature a casino?

No, SHIBUYA STREAM HOTEL doesn't have a casino.

Is there an indoor pool at SHIBUYA STREAM HOTEL?

No, there is no indoor pool at this hotel.

Is SHIBUYA STREAM HOTEL a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a bar.

Are there hot tubs at SHIBUYA STREAM HOTEL?

No, this hotel doesn't have a spa tub.

Does SHIBUYA STREAM HOTEL feature a restaurant that includes a breakfast menu?

Yes, SHIBUYA STREAM HOTEL serves buffet breakfast each morning for a surcharge from its restaurant.

Does SHIBUYA STREAM HOTEL allow pets to stay for free?

No, pets aren't allowed at SHIBUYA STREAM HOTEL though service animals are welcome.

Are there connecting rooms at SHIBUYA STREAM HOTEL?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SHIBUYA STREAM HOTEL?

The closest major airport to SHIBUYA STREAM HOTEL is Haneda Airport (HND), which is 14.8 mi away (42 minutes by car).

Can I book a room with a balcony at SHIBUYA STREAM HOTEL?

No, there aren't any guestrooms with balconies at SHIBUYA STREAM HOTEL.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1015 reviews
Rating 8 - Good. 160 out of 1015 reviews
Rating 6 - Okay. 39 out of 1015 reviews
Rating 4 - Poor. 12 out of 1015 reviews
Rating 2 - Terrible. 16 out of 1015 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specious room, clean, walkable to train station and attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Everyone was very polite and extremely helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christian Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Housekeeping was great. Great eating options all close.
Stayed 7 nights in Sep 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael, Mercer Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a perfect location. It’s within walking distance of everything in SHIBUYA and is steps away from the SHIBUYA station.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bjoy, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, very spacious and a great location.
Stayed 2 nights in Jul 2025

4/10 Poor

Akash

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Denied Breakfast, other guests were still eating

Honestly one terrible experience and everything else was fine. Yes room was small, but that’s standard in a city like Tokyo. paid extra for breakfast which ended at 9:30. I came down at 9:40, had an international flight later in the day. Multiple people (6+) were still eating and all the buffet food was still out. I politely asked that I know I was late but could I just quickly grab a few things since the food was still out and I would eat in my room or on the go as I had a few errands to run. He flat out said no which I felt like was terrible service for a customer who had paid extra for breakfast. Totally understand that I was 10 min late and if staff was closing or cleaning up I would understand. But all the food was literally sitting out, nothing had been picked up and multiple other guests were still being served. I said OK and left because I didn’t have the energy to talk through it, but left a bad taste in my mouth. Best thing about the hotel is the central location to Shibuya station and being in one the most popular parts of Tokyo currently.
Stayed 1 night in Aug 2025

10/10 Excellent

Sukhraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location with easy access to restaurants, shopping and train station.
Stayed 5 nights in Aug 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room which is standard for large cities. Bed and pillows were average and it’s a huge facility, lots of rooms. Smallish shared facilities but excellent general location. Staff were friendly and it was clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

junya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robby, Nicholasville

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing. Finally a soft bed as most in Asia are rock hard. Very classy hotel in the very best area. It was very hot out so it was great to able to go everywhere inside or shaded.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and a good size, even with our two huge suitcases. Couldn't have asked for a better location in the heart of Shibuya. Directly connected to the station with many lines running off it, getting around Tokyo was so easy. All the main sights of Tokyo were just one straight journey with no need to change. Also one train directly to Kamakura for a day trip too. Would definitely stay here again.
Stayed 8 nights in Jul 2025

10/10 Excellent

Leslie

Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Excellent facilities- steam machine to refresh clothes, washing machines and complimentary out of the ordinary toiletries!! Really enjoyed our stay 😍
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Stayed 2 nights in Jul 2025

10/10 Excellent

Mitch

Stayed 5 nights in Jul 2025

10/10 Excellent

Quoc Huy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location literally connected to everything, airport transfer train, metro, malls, restaurants, convenience stores etc. Handy when you don't feel like scramble crossing in Shibuya during scorching heatwaves or cold wet weather. The hotel itself is wonderful - clean, characterful atmosphere with rich and tasteful design but don't be fooled by the cool retro theme and fair room rates, this is an upscale hotel, albeit quiet and discreet. Rooms are spacious and well laid out although smart TVs would be nice for longer stays. Breakfast buffet is a really good option too. Staff was very professional and welcoming but that's par for the course in Japan.
Stayed 7 nights in Jul 2025

8/10 Good

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Sida

Stayed 1 night in Jul 2025

10/10 Excellent

Justyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

KRISTINA, HONOLULU

Stayed 4 nights in Jun 2025

10/10 Excellent

Sergio Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Jul 2025

8/10 Good

Ashish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Jul 2025