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SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Soundproofing, free WiFi, bed sheets, wheelchair access
Exterior
Property amenity
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(78 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(22 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2

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About the neighborhood

Tokyo

Located in Shibuya within a short walk of Shibuya Crossing, SHIBUYA STREAM HOTEL is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. This 177-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shibuya Sky - 2 min walk - 0.1 miles
  • Shibuya Scramble Square - 2 min walk - 0.1 miles
  • Shibuya Hikarie - 3 min walk - 0.2 miles
  • Shibuya Crossing - 5 min walk - 0.3 miles
  • Cerulean Tower - 6 min walk - 0.4 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬2 min walk
  • ‪ゴーゴーカレー - ‬2 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk
  • ‪SUSHI TOKYO TEN - ‬1 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with a 24-hour front desk and a restaurant
At SHIBUYA STREAM HOTEL, guests have access to free WiFi in public areas, microwave in a common area, and express check-in. Self parking is available for JPY 2800 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include laundry facilities, a vending machine, and a water dispenser.
Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators are also available. Weekly housekeeping is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

Are free cancellation options available at SHIBUYA STREAM HOTEL?

SHIBUYA STREAM HOTEL provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on Dec 11, 2025 start from $243.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of SHIBUYA STREAM HOTEL?

This hotel is situated in Shibuya within a short 8-minute walk of Shibuya Crossing and also 17 minutes on foot from Yoyogi Park. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Is there parking available at SHIBUYA STREAM HOTEL?

Yes, parking is offered for JPY 2,800 per night.

Does SHIBUYA STREAM HOTEL feature a casino?

No, SHIBUYA STREAM HOTEL doesn't have a casino.

Is there an indoor pool at SHIBUYA STREAM HOTEL?

No, there is no indoor pool at this hotel.

Is SHIBUYA STREAM HOTEL good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a bar.

Does SHIBUYA STREAM HOTEL have a hot tub?

No, this hotel doesn't have a spa tub.

Does SHIBUYA STREAM HOTEL feature a restaurant that includes a breakfast menu?

Yes, SHIBUYA STREAM HOTEL serves buffet breakfast each morning for a surcharge from its restaurant.

Does SHIBUYA STREAM HOTEL allow pets to stay for free?

No, pets aren't allowed at SHIBUYA STREAM HOTEL though service animals are welcome.

Does SHIBUYA STREAM HOTEL have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SHIBUYA STREAM HOTEL?

The closest major airport to SHIBUYA STREAM HOTEL is Haneda Airport (HND), which is 14.8 mi away (42 minutes by car).

Can I book a room with a balcony at SHIBUYA STREAM HOTEL?

No, at SHIBUYA STREAM HOTEL, there aren't any guestrooms that list a balcony.

Reviews

SHIBUYA STREAM HOTEL Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 802 out of 1027 reviews
Rating 8 - Good. 161 out of 1027 reviews
Rating 6 - Okay. 37 out of 1027 reviews
Rating 4 - Poor. 11 out of 1027 reviews
Rating 2 - Terrible. 16 out of 1027 reviews

Reviews

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specious room, clean, walkable to train station and attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Everyone was very polite and extremely helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christian Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Housekeeping was great. Great eating options all close.
Stayed 7 nights in Sep 2025

10/10 Excellent

Kristen

Stayed 5 nights in Aug 2025

10/10 Excellent

Steve

Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location, it’s the ultimate in convenience.
Stayed 15 nights in Aug 2025

8/10 Good

Pui Lam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent. Easy access to scramble cross within 10 mins walk. Also hotel just located in the Shibuya JR exit which makes convenient to everywhere. It also has self laundry facility which is a plus to long stay travellers. Room is spacious, modern and very clean. However, front desk service is not as standard as traditional 4 stars hotel. Check-in using the self check-in machine, and some front desk staff are not good at English as well. Other than that, it is a great hotel for stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, nice bathroom, very convenient location. Close to the station and easy access to Ubers. Nothing I didn’t like about the stay.
View from 1306
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert N

Stayed 6 nights in Aug 2025

10/10 Excellent

Leore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

A wonderful place to stay in Shibuya! Access to the metro and to food was perfect. The people working were very helpful. We would highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amenities for the price. Yes, it's small, welcome to Japanese hotel rooms. You're on the doorstep of Shibuya, so don't spend all your time in your room, use the facilities. Super helpful and accommodating!
Stayed 5 nights in Aug 2025

10/10 Excellent

Ashlynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and superb location. Would highly recommend.
Stayed 6 nights in Jun 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Luis Enrique, Hayward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Marichelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location So many options for restaurants
Stayed 8 nights in Aug 2025

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location, but tiny rooms

The best location. However, the rooms were very small! One side of the double bed is against the wall and if two people are staying, beware, there are no drawers in the room. You need to hang all your clothes and keep the rest in your luggage. Friendly service and clean. The good outweigh the bad.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Aug 2025

10/10 Excellent

Tiffany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel near everything you need!

An incredibly convenient hotel in the heart of Shibuya! I really enjoyed the amenities bar that had face masks and it became a little ritual at the end of my day to have. One minor nit, for a hotel of this size I would've expected more laundry machines. I stayed up til 1AM to get my laundry done and it really impacted my workday the next day. Otherwise, a great hotel with wonderful amenities and location!
Stayed 5 nights in Jul 2025

10/10 Excellent

Shaohui

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, with a lot of shops and restaurant options downstairs. LOVE IT!
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient and excellent location. Size of room was good for a city like Tokyo. Aircon in lobby could be better especially in the middle of August. It was really very stuffy. Staff was a weird mix, Japanese staff were generally very friendly and helpful. However , there were some other staff that did not smile or were not helpful. I was even being ignored while standing at the front desk.
Stayed 6 nights in Aug 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael, Mercer Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a perfect location. It’s within walking distance of everything in SHIBUYA and is steps away from the SHIBUYA station.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bjoy, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025