SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Bar (on property)
Soundproofing, free WiFi, bed sheets, wheelchair access
Exterior
Soundproofing, free WiFi, bed sheets, wheelchair access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪8 min walk‬
  • Tokyo Midtown
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

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Room options

Standard Double Room, Non Smoking

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • City view
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, Non Smoking

  • City view
  • 392 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Corner Twin, Maxium 4 Beds, Non Smoking

  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Corner Twin Room, Non Smoking

  • City view
  • 462 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Semi Double Room, Non Smoking (Shower Only)

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

  • City view
  • 506 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • 1 Double Bed

Standard Double Room with Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room (shower booth only)

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Corner Twin Room

  • Sleeps 4
  • 2 Twin Beds

Deluxe Stream Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4
  • 2 Twin Beds

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shibuya within a short walk of Shibuya Crossing, SHIBUYA STREAM HOTEL is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. This 177-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shibuya Crossing - 8 min walk - 0.5 miles
  • National Stadium - 4 min drive - 2.2 miles
  • Tokyo Midtown - 4 min drive - 2.2 miles
  • Tokyo Tower - 5 min drive - 2.8 miles
  • Meiji Jingu Shrine - 7 min drive - 2.5 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬2 min walk
  • ‪土鍋炊ごはん なかよし 渋谷ストリーム店 - ‬2 min walk
  • ‪酢重 Indigo - ‬2 min walk
  • ‪THE GREAT BURGER STAND - ‬2 min walk
  • ‪名代富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with a 24-hour front desk and a restaurant
At SHIBUYA STREAM HOTEL, guests have access to free WiFi in public areas, microwave in a common area, and express check-in. Self parking is available for JPY 2800 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include laundry facilities, a water dispenser, and a vending machine.
Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators are also available. Weekly housekeeping is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

Are free cancellation options available at SHIBUYA STREAM HOTEL?

SHIBUYA STREAM HOTEL provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on May 26, 2025 start from $240.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of SHIBUYA STREAM HOTEL?

This hotel is situated in Shibuya within a short 8-minute walk of Shibuya Crossing and also 17 minutes on foot from Yoyogi Park. You'll also find Tokyo Tower and Shinjuku Gyoen National Garden within a short drive.

Will I be able to park at SHIBUYA STREAM HOTEL?

Yes, parking is offered for JPY 2,800 per night.

Does SHIBUYA STREAM HOTEL feature a casino?

No, SHIBUYA STREAM HOTEL doesn't have a casino.

Is there an indoor pool at SHIBUYA STREAM HOTEL?

No, there is no indoor pool at this hotel.

Is SHIBUYA STREAM HOTEL a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a bar.

Does SHIBUYA STREAM HOTEL have a hot tub?

No, this hotel doesn't have a spa tub.

Does SHIBUYA STREAM HOTEL feature a restaurant that includes a breakfast menu?

Yes, SHIBUYA STREAM HOTEL serves buffet breakfast each morning for a surcharge from its restaurant.

Does SHIBUYA STREAM HOTEL allow pets to stay for free?

No, pets aren't allowed at SHIBUYA STREAM HOTEL though service animals are welcome.

Does SHIBUYA STREAM HOTEL have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from SHIBUYA STREAM HOTEL?

The closest major airport to SHIBUYA STREAM HOTEL is Haneda Airport (HND), which is 14.8 mi away (42 minutes by car).

Are there rooms with balconies at SHIBUYA STREAM HOTEL?

No, you won't find guestrooms with balconies at SHIBUYA STREAM HOTEL.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 737 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Uen Tung

Stayed 1 night in Feb 2025

8/10 Good

Alexis, Vancouver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location however rooms were small and lacked storage for luggage within the room. Hotel was very clean.
Stayed 10 nights in Feb 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 11 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SHIBUYA Stream Hotel

Great rooms and overall facilities. Excellent location in Tokyo.
Stayed 6 nights in Feb 2025

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel rooms a little small but to be expected but spotless and service first class. Good breakfast but the location was perfect lots of dining and bars around the hotel and situated at the SHIBUYA metro cheap clean easy to use enables you to get to all the major attractions easily loved Tokyo the culture and the people
Stayed 5 nights in Feb 2025

10/10 Excellent

Kristsupbhapong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

David, Seven hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. Okay value for money. Would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Good size rooms. Kid friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying here and would stay here again! Location is EVERYTHING: Shibuya Stream is located in the heart of Shibuya and super convenient to get around everywhere! We barely had to take the train this trip as we were able to walk to most destinations. There are tons of restaurants and shops that are extremely close / connected to the hotel. As for the size of room, it is big compared to most standard Japan hotels: the one queen bed room fit 2 of us comfortably and we had 3 big luggages that we were able to open easily. Our room also had a full sized tub with the shower next to it which was nice (they even had bath salts for us to use which was perfect for all the walking we did everyday.) They have toiletries & face masks available downstairs for guests to take. Love that they also have a robot to come deliver any items requested LOL The hotel is also connected to the train station which was a time saver! You just head to the 3rd floor and it takes you straight to the train station; extremely convenient for getting to Narita airport (you just hop on the Narita express!).
Stayed 4 nights in Jan 2025

10/10 Excellent

Wan sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean and near train station. Lots of food and shopping in vicinity.
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located beside Shibuya station. There are plenty of coffee and dining options in the mall attached to the hotel, and a selection of free amenities in the lobby. All the staff we spoke to were lovely, and spoke English. We'll certainty be back if we return to Tokyo!
Stayed 5 nights in Jan 2025

8/10 Good

Leo, CERRITOS

Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2024

10/10 Excellent

clarissa, Daly City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in this hotel. Staff are very helpful with our needs.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Aneil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Shibuya Stream Hotel! Newer property, friendly staff, great bed and the AC worked exceptionally well. The hotel is conveniently located next to New South Gate, which grants easy access to the Narita Express and the Yamanote line. There are tons of restaurants on floors 1-3 of the building. Shibuya Scramble Square is right next to the building and Shibuya Crossing is just a few minutes away on foot. Would stay there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine

Stayed 3 nights in Jan 2025

6/10 Okay

Wai Man

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms for Japan , buffet breakfast amazing and very close to Shibuya JR
Stayed 5 nights in Jan 2025

10/10 Excellent

Mailee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here over the weekend, and we absolutely loved it. The staff is incredible, the view of Shibuya Crossing from our room was beautiful, and the room itself was amazing!! I highly highly recommend staying here. I will be back!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025