JR-East Hotel Mets Shibuya

3.5 star property
Hotel with a 24-hour front desk, a short walk to Shibuya Crossing

Choose dates to view prices

Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Lobby lounge
Reception
Staircase
Deluxe Twin for 5 people - Non - Smoking / Residential style | 1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪6 min walk‬
  • Roppongi Hills
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

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Room options

Single for 1 people - Non - Smoking / Residential style

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

9.4 out of 10
Exceptional
(8 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

8.8 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

  • 226 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Deluxe Twin for 5 people - Non - Smoking / Residential style

  • 344 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Twin - Non - Smoking / Residential style

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

9.2 out of 10
Wonderful
(15 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Twin for 1 people - Non - Smoking / Residential style

  • 226 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Twin for 2 people - Non - Smoking / Residential style

  • Sleeps 2
  • 2 Large Twin Beds

Single for 2 people - Non - Smoking / Residential style

  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Deluxe Twin - Non Smoking / Residential Style

  • Sleeps 4
  • 2 Double Beds

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Single Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Twin - Non Smoking / Residential Style

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin For 5 People - Non Smoking / Residential Style

  • Sleeps 5
  • 2 Double Beds

Single - Non Smoking / Residential Style

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Tokyo

Located in Shibuya within a short walk of Shibuya Crossing, JR-East Hotel Mets Shibuya is within a mile (2 km) of other popular sights such as Yoyogi Park. This 186-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Shibuya Crossing - 6 min walk - 0.4 miles
  • Yoyogi Park - 18 min walk - 1.0 mile
  • Roppongi Hills - 2 min drive - 1.7 miles
  • Tokyo Tower - 4 min drive - 2.9 miles
  • Meiji Jingu Shrine - 5 min drive - 1.7 miles

Getting around

  • Shibuya Station - 1 min walk
  • Ebisu Station - 13 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪東京油組総本店渋谷組 - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷新南口店 - ‬1 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪ねぎし 渋谷3丁目店 - ‬2 min walk
  • ‪日乃屋カレー渋谷3丁目店 - ‬2 min walk

About this property

JR-East Hotel Mets Shibuya

Hotel with a 24-hour front desk, a short walk to Shibuya Crossing
Guests of JR-East Hotel Mets Shibuya enjoy free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is offered for JPY 2000 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. This hotel also has a vending machine.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms have hair dryers, toilets with an electronic bidet, and slippers. Other standard amenities include refrigerators, phones, and desks. Housekeeping is available on request.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at JR-East Hotel Mets Shibuya?

JR-East Hotel Mets Shibuya provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see within easy reach of JR-East Hotel Mets Shibuya?

This hotel is situated in Shibuya within a 10-minute walk of Shibuya Crossing, Shibuya Scramble Square, and Cerulean Tower. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Is there parking available at JR-East Hotel Mets Shibuya?

Yes, covered parking is offered for JPY 2,000 per night with in/out privileges.

Does JR-East Hotel Mets Shibuya feature a casino?

No, JR-East Hotel Mets Shibuya doesn't have a casino.

Is there an indoor pool at JR-East Hotel Mets Shibuya?

No, there is no indoor pool at this hotel.

What do couples enjoy most about JR-East Hotel Mets Shibuya?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a 24-hour front desk.

Are there hot tubs at JR-East Hotel Mets Shibuya?

No, there isn't a spa tub at this hotel.

Does JR-East Hotel Mets Shibuya feature a restaurant that includes a breakfast menu?

JR-East Hotel Mets Shibuya offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will JR-East Hotel Mets Shibuya allow pets to stay free of charge?

No, pets aren't allowed at JR-East Hotel Mets Shibuya.

Are there connecting rooms at JR-East Hotel Mets Shibuya?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from JR-East Hotel Mets Shibuya?

The closest major airport to JR-East Hotel Mets Shibuya is Haneda Airport (HND), which is 14.9 mi away (41 minutes by car).

Can I book a room with a balcony at JR-East Hotel Mets Shibuya?

No, there aren't any guestrooms with balconies at JR-East Hotel Mets Shibuya.

JR-East Hotel Mets Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff. Located in a more quiet area of Shibuya which I liked. Lobby is located on the 4th floor. The one not great issue was cleanliness of the bathroom- sink had some of last occupant’s remnants still there and shower had last occupant’s single hair on the shower wall. But since everything else was great, I would still consider staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tae

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a very convenient location. Easy access to shopping and transport. The facility was very neat and clean. We appreciated the luggage storage service after checkout.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful in assisting us with the questions we had. They even called vendors to inquire availability of items we were looking for. Room was small so better suited for those with carryon luggage.
Stayed 5 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to Shibuya station. Room was clean and modern.
Stayed 4 nights in Apr 2025

10/10 Excellent

Scott

Liked: Amenities, property conditions & facilities
Nice stay in clean comfortable hotel. Excellent location.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 10 nights in Mar 2025

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, it was clean, had a great location and a wonderful breakfast.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time here. Room is slightly smaller but you get what you paid for. Close to Shibuya station and konbinis. Staff was available and very quick to act. Free coffee and teas and easy to work washing machines. Can view status on tv and took two hours to wash. Easy self check in process and amenities available 24/7. Would definitely stay here again!
Stayed 5 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Georgianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff - great location and perfect first place for getting over our jet lag - great breakfasts
Stayed 3 nights in Mar 2025

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, breakfast is included in stay, clean, and right next to the train station. Breakfast was great and staff very attentive, trash is removed and towels changed out daily.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a GEM

Great stay for our family of four adults. Location was central and close to train station. Minutes away from restaurants, both large ones (Shibuya Stream) and smaller family-owned ones. Breakfast was wonderful—a great variation and of very good quality. Rooms are very clean (newer hotel) with ample space for Tokyo standards. Daily cleaning was done with no additional charge. Laundromat was a plus. Checking-in was a breeze.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and curteous and the hotel was in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing breakfast

Stayed 3 nights in Mar 2025

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 3 nights in Mar 2025

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stop on my trip in Japan and what an experience it was. The staff was very friendly and made me feel right at home. I highly recommend adding the breakfast commendations if you stay. The French toast blew my mind. I actually left my jacket there and emailed the hotel and they said they could keep it there until I pick it up, knowing I was couldn’t be there for 6 days. Would highly recommend and would love to stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but comfortable. Staff was very friendly and helpful. The breakfast buffet was plentiful and tasty; however, it was a Japanese breakfast and not Western. It just not what I would want for breakfast. Public transportation and restaurants were nearby.
Stayed 4 nights in Mar 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025