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Hotel Metropolitan Tokyo Ikebukuro

4.0 star property
Hotel with 6 restaurants, near Sunshine Aquarium
VIP Access

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Photo gallery for Hotel Metropolitan Tokyo Ikebukuro

6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
Exterior
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo, 171-8505
  • Place, Rikkyo University
    ‪7 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪12 min walk‬
  • Place, Sunshine Aquarium
    ‪13 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Deluxe King, Non Smoking (24F)

Executive Deluxe King, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Executive Deluxe King, Non Smoking (24F)

9.6 out of 10
Exceptional
(5 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen, Non Smoking (5-15F)

Standard Queen, Non Smoking (5-15F) | Down comforters, in-room safe, desk, blackout drapes

Standard Queen, Non Smoking (5-15F)

8.8 out of 10
Excellent
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Small Double, Non Smoking (5-15F)

Down comforters, in-room safe, desk, blackout drapes

Standard Small Double, Non Smoking (5-15F)

8.6 out of 10
Excellent
(38 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking (5-15F)

Down comforters, in-room safe, desk, blackout drapes

Standard Single Room, Non Smoking (5-15F)

9.2 out of 10
Wonderful
(69 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (5-15F)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking (5-15F)

9.4 out of 10
Exceptional
(33 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen, Non Smoking (16-21F)

Superior Queen, Non Smoking (16-21F) | Down comforters, in-room safe, desk, blackout drapes

Superior Queen, Non Smoking (16-21F)

8.2 out of 10
Very good
(30 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, Non Smoking (16-21F)

Superior Single Room, Non Smoking (16-21F) | Down comforters, in-room safe, desk, blackout drapes

Superior Single Room, Non Smoking (16-21F)

9.6 out of 10
Exceptional
(19 reviews)
  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (16-21F)

Down comforters, in-room safe, desk, blackout drapes

Superior Twin Room, Non Smoking (16-21F)

8.8 out of 10
Excellent
(40 reviews)
  • 247 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F) | Down comforters, in-room safe, desk, blackout drapes

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

7.6 out of 10
Good
(10 reviews)
  • 290 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F) | Down comforters, in-room safe, desk, blackout drapes

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

9.0 out of 10
Wonderful
(16 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Queen, Non Smoking (24F)

Executive Queen, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Executive Queen, Non Smoking (24F)

9.0 out of 10
Wonderful
(2 reviews)
  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Single Room, Non Smoking (22-23F)

City View Single Room, Non Smoking (22-23F) | Down comforters, in-room safe, desk, blackout drapes

City View Single Room, Non Smoking (22-23F)

9.6 out of 10
Exceptional
(4 reviews)
  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for City View Queen, Non Smoking (22-23F)

City View Queen, Non Smoking (22-23F) | Down comforters, in-room safe, desk, blackout drapes

City View Queen, Non Smoking (22-23F)

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Twin Room, Non Smoking (22-23F)

Down comforters, in-room safe, desk, blackout drapes

City View Twin Room, Non Smoking (22-23F)

8.8 out of 10
Excellent
(5 reviews)
  • 247 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F) | Down comforters, in-room safe, desk, blackout drapes

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

7.6 out of 10
Good
(5 reviews)
  • 290 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F) | Down comforters, in-room safe, desk, blackout drapes

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 2 Twin Futons

View all photos for Executive King, Non Smoking (24F)

Executive King, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Executive King, Non Smoking (24F)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Governor Suite, Non Smoking (24F)

Governor Suite, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Governor Suite, Non Smoking (24F)

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin, Non Smoking (24F)

Executive Deluxe Twin, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Executive Deluxe Twin, Non Smoking (24F)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Ambassador Suite, Non Smoking (24F)

Ambassador Suite, Non Smoking (24F) | Down comforters, in-room safe, desk, blackout drapes

Ambassador Suite, Non Smoking (24F)

  • 753 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Queen (6-7 F), Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Queen (6-7 F), Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Queen Plus (6-7 F), Non Smoking

Moderate Queen Plus (6-7 F), Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Moderate Queen Plus (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Corner Queen (6-7 F), Non Smoking

Moderate Corner Queen (6-7 F), Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Moderate Corner Queen (6-7 F), Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin (6-7 F), Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Plus (6-7 F), Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin Plus (6-7 F), Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Plus, Non Smoking (5-15F)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Plus, Non Smoking (5-15F)

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Plus, Non Smoking (16-21 F)

Down comforters, in-room safe, desk, blackout drapes

Superior Twin Plus, Non Smoking (16-21 F)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Twin Plus, Non Smoking (22-23F)

Down comforters, in-room safe, desk, blackout drapes

City View Twin Plus, Non Smoking (22-23F)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Toshima, Hotel Metropolitan Tokyo Ikebukuro is 1 mi (1.6 km) from Sunshine Aquarium and within a 10-minute drive of other popular attractions like Tokyo Dome. This 805-room, 4-star hotel has 6 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Ikebukuro Life Safety Learning Center - 1 min walk - 0.1 miles
  • Rikkyo University - 7 min walk - 0.4 miles
  • Sunshine City Shopping Mall - 12 min walk - 0.7 miles
  • Sunshine Aquarium - 13 min walk - 0.7 miles
  • Waseda University - 6 min drive - 1.3 miles

Getting around

  • Ikebukuro Station - 3 min walk
  • Toden-Zoshigaya Station - 14 min walk
  • Narita Intl. Airport (NRT) - 89 min drive

Restaurants

  • ‪イタリアントマト Cafe Jr. - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬2 min walk
  • ‪一軒め酒場 - ‬3 min walk
  • ‪自然食バイキング はーべすと - ‬2 min walk
  • ‪東武百貨店 池袋店 ロイヤルサロン - ‬2 min walk

About this property

Hotel Metropolitan Tokyo Ikebukuro

Hotel with 6 restaurants, near Sunshine Aquarium
Guests of Hotel Metropolitan Tokyo Ikebukuro enjoy a gym, free WiFi in public areas, and microwave in a common area. If you drive, self parking is JPY 2500 per night, or you can take advantage of the airport shuttle during limited hours for JPY 3600 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, laundry facilities, and a gift shop.
50-inch TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, electric kettles, and safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Similar properties

Exterior
Sunshine City Prince Hotel
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8.8 out of 10, Excellent, 1,122 reviews
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The price is $100
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Limo/town car service
  • Self parking on site (JPY 2,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Cross Dine
  • Chinese KEI-LIN
  • Cuisine EST
  • Dining & Bar OVEST
  • Japanese HANAMUSASHI

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children age 3 and under.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 30 to January 3:
  • Fitness facilities
The following facilities are closed on New Year's Eve and New Year's Day:
  • Fitness facilities
The following facilities are closed on Tuesday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for JPY 6050.0 per day

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1900 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 2500 per night
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Metropolitan Tokyo
Hotel Tokyo Metropolitan
Metropolitan Hotel Tokyo
Metropolitan Tokyo
Metropolitan Tokyo Hotel
Tokyo Hotel Metropolitan
Tokyo Metropolitan
Tokyo Metropolitan Hotel
Crowne Plaza Toshima
Hotel Metropolitan Tokyo Japan
Hotel Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Hotel Metropolitan Tokyo Ikebukuro Hotel
Hotel Metropolitan Tokyo Ikebukuro Tokyo
Hotel Metropolitan Tokyo Ikebukuro Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hotel Metropolitan Tokyo Ikebukuro?

Hotel Metropolitan Tokyo Ikebukuro provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hotel Metropolitan Tokyo Ikebukuro?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Tokyo Ikebukuro on Feb 3, 2026 start from $166.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Metropolitan Tokyo Ikebukuro?

This hotel is situated in Toshima within a short 15-minute walk of Sunshine City Shopping Mall and also 20 minutes on foot from Sunshine Aquarium. You'll also find Tokyo Dome and Tokyo Imperial Palace within a short drive.

Is parking available on site at Hotel Metropolitan Tokyo Ikebukuro?

Yes, parking is offered for JPY 2,500 per night. Accessible parking is also available for guests.

Does Hotel Metropolitan Tokyo Ikebukuro include a casino at the property?

No, Hotel Metropolitan Tokyo Ikebukuro doesn't have a casino.

Will I find an indoor pool at Hotel Metropolitan Tokyo Ikebukuro?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Metropolitan Tokyo Ikebukuro?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and 6 restaurants.

Does Hotel Metropolitan Tokyo Ikebukuro have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Metropolitan Tokyo Ikebukuro have a restaurant that serves breakfast?

Yes, Hotel Metropolitan Tokyo Ikebukuro has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Metropolitan Tokyo Ikebukuro allow pets to stay for free?

No, pets aren't allowed at Hotel Metropolitan Tokyo Ikebukuro.

Are there connecting rooms at Hotel Metropolitan Tokyo Ikebukuro?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Metropolitan Tokyo Ikebukuro?

The closest major airport to Hotel Metropolitan Tokyo Ikebukuro is Haneda Airport (HND), which is 19 mi away (58 minutes by car).

Can I book a room with a balcony at Hotel Metropolitan Tokyo Ikebukuro?

No, there aren't any guestrooms with balconies at Hotel Metropolitan Tokyo Ikebukuro.

Does Hotel Metropolitan Tokyo Ikebukuro have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Metropolitan Tokyo Ikebukuro.

Hotel Metropolitan Tokyo Ikebukuro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1653 out of 2502 reviews
Rating 8 - Good. 642 out of 2502 reviews
Rating 6 - Okay. 148 out of 2502 reviews
Rating 4 - Poor. 32 out of 2502 reviews
Rating 2 - Terrible. 27 out of 2502 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angel Leonel

Stayed 5 nights in Nov 2025

10/10 Excellent

CHIAWEI

Stayed 3 nights in Dec 2024

10/10 Excellent

Victoria

Stayed 11 nights in Oct 2025

8/10 Good

Adriana

Stayed 4 nights in Oct 2025

10/10 Excellent

Megumi

Stayed 3 nights in Oct 2025

10/10 Excellent

Bonnie

Stayed 1 night in Oct 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 4 nights in Oct 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff excellent customer service.
Stayed 3 nights in Oct 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and efficient. For USA standards, a bit on the smaller side. Everything worked properly. Needs a few more outlets for other items. Coffee maker worked well with ample supply of condiments. Easy check in and check out. Staff was great. Breakfast buffet was well stocked with lots to choose from, both Asian and American.
Stayed 1 night in Oct 2025

10/10 Excellent

Xinyu

Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff 5 star service, airport limousine bus drop off/pick up at hotel, subway station close by,” easy access to all of Tokyo.
Stayed 8 nights in Sep 2025

8/10 Good

Alejandro

Stayed 2 nights in Oct 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller and more cramped than expected. However, the gym was decent, the staff were excellent in fulfilling our needs/accommodations, and everything was always very clean. Overall a good experience, despite the room being not as we originally expected.
Stayed 7 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An important consideration, for me, when providing a review is the service from the staff. Friendly, prompt, and efficient service from check in to check out. The location of the hotel is ideal for shopping, dining and for traveling on the train. Rooms are clean and the beds are comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deirdre

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Elle

Stayed 2 nights in Oct 2025

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - close to station and shops and restaurants. Staff very courteous and professional. Room and facilities very clean. Really liked the washer/dryer facility - convenient and reasonably priced. Also, bar on the top floor was enjoyable.
Stayed 5 nights in Sep 2025

8/10 Good

Ian, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel just celebrated its 40th birthday so it's not the newest but is well kept and in a very convenient location, almost next to Ikebukuro station. It's on the opposite corer from one of the malls that are part of the station complex. Rooms are a good size and most would have decent views. The breakfast buffet was good and comprehensive. The hotel also sells gym day passes for guests that give access to a moderately comprehensive commercial gym and pool in the same building.
Stayed 3 nights in Sep 2025

8/10 Good

Raphael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice room, good staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Sep 2025

10/10 Excellent

MONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located near JR and subway lines, with plenty of food options nearby. A nice touch was the two complimentary bottles of water provided each day. The Airport Limousine bus stop was right in front of the hotel, which was extremely convenient—we usually pay to have our luggage shipped to the airport, but this saved us both time and money. The room was clean, comfortable, and equipped with everything we needed. The only downside was the shampoo and conditioner, which left our hair feeling dry, so we ended up purchasing our own.
Stayed 5 nights in Sep 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the room to be very small and the breakfast excellent! Staff went above and beyond to make us comfortable. It seems though that VIP platinum status doesn’t mean anything!
Stayed 4 nights in Sep 2025

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025