Tokyo Prince Hotel4.0 out of 5.0
Recent guest reviews
The staff hardly speaks a word of English, bad news for a supposedly "international standard" hotel in Tokyo! When I asked at the Front Desk for an Airport Limousine Bus reservation for my return flight to Thailand and was informed that the bus I wanted to take was fully booked, I asked the attendant to call the Airport Limousine Bus Reservation office and find the nearest hotel where I could get a seat in the timeband I needed. The attendant acted as if she had no clue what or why I was asking and had to call another attendant to help her phone for a reservation! The Hotel cafe was very much overpriced for an at best 3-star hotel. Unfortunately this formerly excellent hotel, The Tokyo Prince, has gone to pasture and cannot compare with the newer hotels in Tokyo, some of which are not more expensive than this one.
There's a beautiful park nearby the Tokyo Prince and the hotel is just a few block walk to the metro. There's a wonderful French Bakery and a small grocery store on the way to the metro.
the staff is incredible in making your stay pleasant. very helpful with every question/inquiry I had.
Positives: - Great location if you travel from/to airports and JR. Airport Limousine Bus will take you to hotel doors. Use free hotel shuttle to get to the nearest JR station. - Room was comfortable enough and very clean. Negatives: - Hotel staff does not speak much English, but will try to help. - Internet is not free. -
Great location! Subway right outside the property; Tokyo Tower a block away; oldest temple next door; Disney1/2 subway ride; Imperial Palace 20 min. subway ride. Not so good: Restaurants on site, but nothing open until 9AM. Even one that served breakfast pastries, etc. Lawson's Market in hotel open at 7AM though with juice, pastries and sandwiches. Earlier comments by others were regarding "needs redecorating". We didn't find this to be a big deal. And some redecorating was in progress. Rooms were spacious for Japan, comfortable, clean. We'd definitely stay there again.
Getting there is tough - unless you go to the basement of the Hamamatsucho station - to the bus terminals, gate 5 - and take the free shuttle bus to the hotel. Best of all, it is complimentary. The service runs every 30 minutes. The room is big going by Tokyo's standard. Getting online sets you back 42yen per minute. They have a cap of 1,050 yen per 24-hour block. Unfortunately, they only have one line per room. If you use two or more pcs, you will be charged accordingly. Hence the 24-hour cap applies to EACH pc you use to get online. They have this GREEN day, whereby the hotel will not clean your room. You get a 500-yen coupon for the inconvenience - but you can use it at the Lawson convenience store at the basement.
Over all, excellent. Price and location can't be better. Staff very helpful and courteous. Very clean. Negative. Internet, they charge me per minute, I use it occasionally and at the end I was charged for over 48 hours. Incident, (nothing to do with the Hotel) be careful if you pre arrange city tours, "Sunrise" is the company I used, the show up the first two days and the last tour, they did not bother to tell me that my tour was canceled. I called and they sais, "sorry it was cancelled cause you were the only one and is not worth it for us!". I did buy on line true VIATOR, make sure is not Sunrise, you may be wasting your day. I also need to see the reimbursement for that tour. Small letters, call to confirm your tour. They did knew about me two days on the roll, why they did not say something on previous tours?
This hotel is convient for travelers from Narita Aiport,you can get a dircect bus. Once at the hotel you can walk to several locations including the Tokyo Tower that is right around the corner. You can easily walk to several train stations or take the free shuttle bus. Taxis are always standing by if you prefer to travel that way. The room was bigger than others I have stayed at in Japan. Ammenities are about the same.
The location of this hotel was great with convenient pick-up service for local bus tours and easy access to a subway. The staff was unbelievably helpful and courteous. They really went out of their way to be helpful.
- Walking distance to Tokyo Tower
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Minato within a short walk of Tokyo Tower, Tokyo Prince Hotel is within 2 miles (3 km) of other popular sights such as Tokyo Imperial Palace. This 4-star hotel has 462 guestrooms and offers conveniences like 5 restaurants, an outdoor pool, and free in-room WiFi. Located centrally in Tokyo, it's also close to Tokyo Stock Exchange and Meiji Jingu Shrine.
There are multiple options for onsite dining with 5 restaurants, including Buffet Restaurant Porto, which has garden views. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
All of Tokyo Prince Hotel's 462 rooms are air-conditioned and have an array of amenities, including refrigerators, safes, and desks. Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. In-room massages are available.
At Tokyo Prince Hotel, guests enjoy features like karaoke, an outdoor pool, and free WiFi in public areas. If you drive, self parking is JPY 1000 per night, or you can take advantage of the airport shuttle at scheduled times for JPY 3100 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 592 reviews