I noticed the staffs are very alert and attentive when I walk thru the lobby area. They will approached me instead of me walking towards them. That was an excellent customer service.
A very central but nice and quiet location. Also a short walk to visit a nearby Shrine, Tokyo Tower and optional restaurants.
It wasn't a bad experience but the facilities should be upgraded. Good location and staff were kind. Overall okay and don't think 4-star hotel or above.
Everything is perfect. Excellent location, perfect service, and very friendly staff.
Nice hotel, well located, near 2 subway lines and Japan rail. Breakfast really good. Rooms have good space, burg bathroom need a retouch.
The staff was great and the rooms are big for Tokyo. Close to the subway and a few blocks over lots of places to eat. Sounds weird but one of the best things about the hotel was the Lawsons in the basement. Having a Japanese convenience store so readily available was awesome.
Room was fine for the price we paid, especially for Tokyo. Good size room (Deluxe King, 9-10F, Non Smoking). Pros: Renovated room (except bathroom, see cons), Good location with walking distance to a park, temples, Tokyo Tower, Convenience store in basement, free shuttle service to a nearby JR station where one can take the train to Haneda Airport, Staff in lobby was very helpful Cons: Bathroom not renovated (stuck in 1980s), no fitness facilities (pool access costs almost US$30/person), somewhat expensive breakfast (US$25, can't comment on quality), no bottle water provided (but there's a vending machine on each floor and onsite convenience store), inflexible policy for late checkout (US$15/hour charge)
The staff hardly speaks a word of English, bad news for a supposedly "international standard" hotel in Tokyo! When I asked at the Front Desk for an Airport Limousine Bus reservation for my return flight to Thailand and was informed that the bus I wanted to take was fully booked, I asked the attendant to call the Airport Limousine Bus Reservation office and find the nearest hotel where I could get a seat in the timeband I needed. The attendant acted as if she had no clue what or why I was asking and had to call another attendant to help her phone for a reservation! The Hotel cafe was very much overpriced for an at best 3-star hotel. Unfortunately this formerly excellent hotel, The Tokyo Prince, has gone to pasture and cannot compare with the newer hotels in Tokyo, some of which are not more expensive than this one.
Located in Minato within a short walk of Tokyo Tower, Tokyo Prince Hotel is within a mile (2 km) of other popular sights such as Tokyo Bay. This 462-room, 4-star hotel has 5 restaurants along with conveniences like free in-room WiFi and a 24-hour business center.
There are ample dining options with 5 onsite restaurants, including Restaurant Porto, which has garden views. Get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:00 AM.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include refrigerators, safes, and phones.
Renovated in 2017, Tokyo Prince Hotel offers free WiFi in public areas, a 24-hour business center, and laundry facilities. If you drive, self parking is JPY 1000 per night, or you can take advantage of the airport shuttle at scheduled times for JPY 3200 per person one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include an ATM, a hair salon, and a convenience store.
I noticed the staffs are very alert and attentive when I walk thru the lobby area. They will approached me instead of me walking towards them. That was an excellent customer service.
A very central but nice and quiet location. Also a short walk to visit a nearby Shrine, Tokyo Tower and optional restaurants.
It wasn't a bad experience but the facilities should be upgraded. Good location and staff were kind. Overall okay and don't think 4-star hotel or above.
Everything is perfect. Excellent location, perfect service, and very friendly staff.
Nice hotel, well located, near 2 subway lines and Japan rail. Breakfast really good. Rooms have good space, burg bathroom need a retouch.
The staff was great and the rooms are big for Tokyo. Close to the subway and a few blocks over lots of places to eat. Sounds weird but one of the best things about the hotel was the Lawsons in the basement. Having a Japanese convenience store so readily available was awesome.
Room was fine for the price we paid, especially for Tokyo. Good size room (Deluxe King, 9-10F, Non Smoking). Pros: Renovated room (except bathroom, see cons), Good location with walking distance to a park, temples, Tokyo Tower, Convenience store in basement, free shuttle service to a nearby JR station where one can take the train to Haneda Airport, Staff in lobby was very helpful Cons: Bathroom not renovated (stuck in 1980s), no fitness facilities (pool access costs almost US$30/person), somewhat expensive breakfast (US$25, can't comment on quality), no bottle water provided (but there's a vending machine on each floor and onsite convenience store), inflexible policy for late checkout (US$15/hour charge)
The staff hardly speaks a word of English, bad news for a supposedly "international standard" hotel in Tokyo! When I asked at the Front Desk for an Airport Limousine Bus reservation for my return flight to Thailand and was informed that the bus I wanted to take was fully booked, I asked the attendant to call the Airport Limousine Bus Reservation office and find the nearest hotel where I could get a seat in the timeband I needed. The attendant acted as if she had no clue what or why I was asking and had to call another attendant to help her phone for a reservation! The Hotel cafe was very much overpriced for an at best 3-star hotel. Unfortunately this formerly excellent hotel, The Tokyo Prince, has gone to pasture and cannot compare with the newer hotels in Tokyo, some of which are not more expensive than this one.
