Highly recommended property. Very close to JR Yamanote Gotanda station about 4 minutes walk. Very clean hotel. Rooms are spacious. They have an Onsen on the rooftop as well. Front desk staff were very polite and helpful.
staff needs a bit of training to introduce hotel facilities. hotel location is great, just a 5 minutes walk from JR station. The public hot bath locker room is a bit too crowed, there were many guests using the small locker room at the same time and the shower area is so small that women has to line up naked to wait for an open slot to take pre-soaking shower. This is quite embarrassing, but overall the hotel is great.
It was clean and new. Room was small but there was hot springs on top floor which is not that common to have in Tokyo. Because it was new, cab drivers couldn’t find it from name but easy access to anywhere.
Located in Shinagawa, Mitsui Garden Hotel Gotanda is within a mile (2 km) of popular sights such as Meiji Gakuin University and Happoen Garden. This 370-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a terrace.
Enjoy a bite to eat at TANTO TANTO THE GARDENS, the hotel's onsite restaurant. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10 AM.
All 370 rooms provide refrigerators and safes. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste.
At Mitsui Garden Hotel Gotanda, guests have access to free WiFi in public areas, a terrace, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Highly recommended property. Very close to JR Yamanote Gotanda station about 4 minutes walk. Very clean hotel. Rooms are spacious. They have an Onsen on the rooftop as well. Front desk staff were very polite and helpful.
Dear Guest, Thank you very much for staying with us at Mitsui Garden Hotel Gotanda this time and taking the time to share your valuable feedback and evaluation with details. We are very happy to hear that you stay was satisfactory and comfortably and praise our staff very well. Regarding the location, our hotel is conveniently located to Gotanda station of JR and subway about 4~5 minutes by walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for not only business but also sightseeing. Our hotel is opened in 29th June last year. So it is very new and clean. Regarding the public spa, there is an amazing view from gentleman's spa except lady's spa (because of protecting from who someone can see from outside) on the top floor, 16F. We are constantly seeking to enhance our service for every customer, therefore your feedback is very important to us. We will continue efforts to give guests more pleasant stay with every aspect. Once again, we highly appreciate your feedback and we hope you have the opporunity to welcome you back in the future visit. Mitsui Garden Hotel Gotanda Front Office Manager
staff needs a bit of training to introduce hotel facilities. hotel location is great, just a 5 minutes walk from JR station. The public hot bath locker room is a bit too crowed, there were many guests using the small locker room at the same time and the shower area is so small that women has to line up naked to wait for an open slot to take pre-soaking shower. This is quite embarrassing, but overall the hotel is great.
Dear Sir/Madam, Thank you very much for spending your pleasure time at our hotel, Mitsui Garden Hotel Gotanda. Your valuable feedback is greatly appreciated and helps us to improve our guest services and operations. Please accept our sincere apologies for not being able to meet your expectations about our staff and the 16th floor spa. We would make a concerted effort to achieve our guest's satisfaction as soon as possible. Thank you again for your comments, and we apologize for the inconvenience. We are looking forward see you again.
It was clean and new. Room was small but there was hot springs on top floor which is not that common to have in Tokyo. Because it was new, cab drivers couldn’t find it from name but easy access to anywhere.
Thank you for staying at Mitsui Garden Hotel Gotanda. Were you able to spend comfortably during your stay? Our hotel opened in June, so we do not know taxi drivers yet. I apologize for any inconvenience. I am waiting for you to use Mitsui Garden Hotel Gotanda again. Best regards,
Thank you for staying at Mitsui Garden Hotel Gotanda and taking the time to provide the review for your recent stay. Thank you again and we certainly hope that your time at Mitsui Garden Hotel Gotanda was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours, Mitsui Garden Hotel Gotanda Front Office Manager