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Luana Shibuya

2.5 star property

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Photo gallery for Luana Shibuya

Exterior
Mini-fridge, microwave, stovetop, electric kettle
Queen Room | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen

Explore the area

View in a map
3-8-11 Hatagaya, Shibuya, Tokyo, Tokyo, 151-0072
  • Place, Tokyo Opera City Concert Hall
    ‪13 min walk‬
  • Place, Shinjuku Central Park
    ‪19 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room

Queen Room | Desk, laptop workspace, iron/ironing board, free WiFi

Queen Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Tokyo

Located in Shibuya, Luana Shibuya is within a few miles (5 km) of popular sights such as Shibuya Crossing and Meiji Jingu Shrine. Each of the 24 rooms at this hotel includes a kitchenette, a microwave, and an electric kettle.

What's nearby

  • Tokyo Opera City Concert Hall - 13 min walk - 0.7 miles
  • Tokyo Opera City Tower - 15 min walk - 0.8 miles
  • Shinjuku Central Park - 19 min walk - 1.1 miles
  • Yoyogi Park - 2 min drive - 1.3 miles
  • Tokyo Metropolitan Government Building - 3 min drive - 1.5 miles

Getting around

  • Hatagaya Station - 7 min walk
  • Sasazuka Station - 16 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪ねじ式 - ‬3 min walk
  • ‪Sunday Bake Shop - ‬2 min walk
  • ‪concent - ‬3 min walk
  • ‪キッチンかねじょう - ‬3 min walk
  • ‪GATO - ‬1 min walk

About this property

Luana Shibuya

Guests of Luana Shibuya have access to free WiFi in public areas. Multilingual staff is on hand to answer questions.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, toothbrushes and toothpaste, slippers, and bidets. Kitchenettes, washing machines, and microwaves are also available. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Griddle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.

Property is also known as

Luana Shibuya Hotel
Luana Shibuya Tokyo
Luana Shibuya Hotel Tokyo

Frequently asked questions

Is free cancellation available at Luana Shibuya?

Luana Shibuya offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Luana Shibuya?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Luana Shibuya on Apr 19, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Luana Shibuya?

This hotel is situated in Shibuya, close to Shibuya Crossing, Tokyo Tower, and Tokyo Imperial Palace. You'll also find Meiji Jingu Shrine and Shinjuku Gyoen National Garden within a short drive.

Is there parking available at Luana Shibuya?

No, this hotel doesn't offer parking.

Does Luana Shibuya have a casino?

No, Luana Shibuya doesn't have a casino.

Will I find an indoor pool at Luana Shibuya?

No, there is no indoor pool at this hotel.

Is Luana Shibuya good for couples?

Amenities that appeal to couples at this hotel include a kitchenette, a separate bath and shower, and slippers.

Does Luana Shibuya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Luana Shibuya feature a restaurant that includes a breakfast menu?

No, Luana Shibuya doesn't have a restaurant that serves breakfast.

Will Luana Shibuya allow pets to stay for free?

No, pets aren't allowed at Luana Shibuya.

Are there connecting rooms at Luana Shibuya?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Luana Shibuya?

The closest major airport to Luana Shibuya is Haneda Airport (HND), which is 14 mi away (42 minutes by car).

Can I book a room with a balcony at Luana Shibuya?

No, there aren't any guestrooms with balconies at Luana Shibuya.

Luana Shibuya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 102 reviews
Rating 8 - Good. 29 out of 102 reviews
Rating 6 - Okay. 13 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 4 out of 102 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Tokimitsu

Stayed 1 night in Jan 2026

10/10 Excellent

Kunkun

Stayed 1 night in Dec 2025

6/10 Okay

Jonathan

Traveled with group
Disliked: Cleanliness
Room needed to be cleaned better. Dust everywhere and something that looked like mold on a wall.
Stayed 4 nights in Dec 2025

6/10 Okay

Medhat, Macomb

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was in excellent and clean condition. The only reason I am giving it 3 Stars is because Expedia was now upfront that there were no elevator and there’s no front reception in this hotel clearly right in the description. It was very frustrating when we arrived and we realized there’s no front reception and the instructions in the Expedia email were not clear.
Stayed 4 nights in Nov 2025

6/10 Okay

kurt e

Business traveler
Liked: Cleanliness, amenities
Very nice location. Room and accommodations are also very nice. Check-in was extremely difficult and confusing; took multiple attempts and phone calls before it was resolved. Not having any staff in the premises or a front desk seemed like a non-issue when making reservations but it turned out I missed having that resource available.
Stayed 7 nights in Oct 2025

10/10 Excellent

Thornton, Norfolk

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Clean room close to local stores. Quiet area
Stayed 7 nights in Oct 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice and comfortable. First time staying somewhere with no staff and self check in but it was no issue checking in. The area was really nice. We were never bothered by anyone. The train station being so close was very convenient. All in all we felt safe and comfortable while staying in our room.
Stayed 7 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Ilhan

Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good: Location (close to train station, restaurants, convenience store), Clean, Laundry in restroom, Kitchen, Easy self-check-in in multiple languages via touch-screen interface (fast, good for introverts, no checkout needed), Quiet, Good WiFi. Bad: Self-check-in limited hours despite no-staff system, No dishwashing gloves. Notes: Not wheelchair accessible (property entrance, rooms).
Stayed 3 nights in Sep 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Sep 2025

4/10 Poor

Mary

Traveled with family
Disliked: Staff & service
No internet. Not in Shibuya..50 minute walk.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Hotel was very clean and extremely functional. Felt very safe and had all of the amenities we needed!
Stayed 4 nights in Sep 2025

8/10 Good

Kenya

Stayed 5 nights in Aug 2025

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite and close to train station.
Stayed 4 nights in Jun 2025

6/10 Okay

Juan

Traveled with group
Liked: Staff & service
Good stay
Stayed 5 nights in Jun 2025

6/10 Okay

Francisco

Traveled with partner
Disliked: Amenities
Location is perfect as it is in walking distance to Hatagaya metro station. There are multiple business in close distance to the property (convenience stores, supermarkets, pharmacies, bars, restaurants, hair dressers, laundries, etc). The property is newish and kept in very good conditions. It is perfect for just a couple of days stay. However, it is very inconvenient for staying more than 2 days. The reason is that it is tiny. You a confortable bed, a kitchenette and a bathroom (there is a washing machine but, there is not a dryer). It does not have a proper table were you can seat and eat. Neither has proper seats. There are very very limited kitchen utensils. We booked this property as it was marketed as an apartotel. However, it is a crossover between a tiny hotel room and an apartotel with inconvenient forniture. It is a pity because, even using the same space but, with clever forniture and kitchen utensils the effect would be much different. The location though is second to none. Also, the building looks solid and clean. Hope feedback is taken and an interior designer is hired to improve the product.
Stayed 10 nights in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable
Stayed 7 nights in Apr 2025

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was beautiful and quiet in a busy city like Tokyo we couldn't hear any outside noise at night. the amenities in the hotel were also very nice. only thing could of been better would be some more and comfy pillows. would happily stay here again
Stayed 7 nights in Apr 2025

6/10 Okay

ethan

Stayed 12 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was certainly fun for 3-5 days, but after that we decided to move on and see other areas. Wish they had longer stays month discount pricing but they do not 確かに3〜5日間は楽しかったのですが、その後は移動して他の地域を見ることにしました。長期滞在の場合は月々の割引価格があればいいのですが、そうではありません
Stayed 5 nights in Apr 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Compact but perfect
Stayed 2 nights in Mar 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience!
Stayed 2 nights in Jan 2025

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In a quiet more suburban area of Shibuya with some great local bakeries and ramen places, and the usual lawsons etc very closeby. We enjoyed coming back here compared to the very hectic Tokyo streets. While it’s not in the midddle of the madness it’s well connected to public transport, and was a good change. Useful to know it has a washing machine but no detergent or a dryer, but very close laundromats for drying
Stayed 5 nights in Jan 2025