Shibuya Excel Hotel Tokyu

Property class: 4

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Reception
View from room
Exterior
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(41 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin, Non-Smoking, 13 - 19F

8.0 out of 10
Very good
(3 reviews)
  • 413 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(35 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Superior Double Room with Park View - Non-Smoking

8.4 out of 10
Very good
(25 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(22 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(19 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(55 reviews)
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(16 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(24 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shibuya, Shibuya Excel Hotel Tokyu is adjacent to Shibuya Crossing with other popular attractions like National Stadium within a couple of miles (3 km). This 408-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.1 miles
  • Hachikō Memorial Statue - 2 min walk - 0.1 miles
  • Shibuya Sky - 3 min walk - 0.2 miles
  • Cerulean Tower - 3 min walk - 0.2 miles
  • Love Hotel Hill - 4 min walk - 0.3 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪カレーショップ C&C - ‬2 min walk
  • ‪信州屋 - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪スタミナラーメン鬼山 - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

At Shibuya Excel Hotel Tokyu, guests have access to free WiFi in public areas, conference space, and free newspapers. Self parking is offered for JPY 3000 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include laundry facilities, a banquet hall, and a vending machine.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, free newspapers, and safes.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is free cancellation available at Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on May 6, 2026 start from $235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Shibuya Excel Hotel Tokyu?

This hotel is situated in Shibuya, just steps from Shibuya Crossing and Shibuya Sky, and within a short walk of Shibuya Scramble Square. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Will I be able to park at Shibuya Excel Hotel Tokyu?

Yes, covered parking is offered for JPY 3,000 per night with in/out privileges.

Are there luxury amenities available at Shibuya Excel Hotel Tokyu?

Yes, guests can indulge in luxuries such as a deep soaking bathtub, 2 restaurants, and in-room massages at this hotel.

Does Shibuya Excel Hotel Tokyu include a casino on the premises?

No, Shibuya Excel Hotel Tokyu doesn't have a casino.

Is there an indoor pool at Shibuya Excel Hotel Tokyu?

No, there is no indoor pool at this hotel.

Is Shibuya Excel Hotel Tokyu good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and a bar/lounge.

Does Shibuya Excel Hotel Tokyu have a hot tub?

No, this hotel doesn't have a spa tub.

Does Shibuya Excel Hotel Tokyu feature a restaurant that includes a breakfast menu?

Yes, Shibuya Excel Hotel Tokyu has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does Shibuya Excel Hotel Tokyu allow pets to stay free of charge?

No, pets aren't allowed at Shibuya Excel Hotel Tokyu.

Does Shibuya Excel Hotel Tokyu have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Shibuya Excel Hotel Tokyu?

The closest major airport to Shibuya Excel Hotel Tokyu is Haneda Airport (HND), which is 15.3 mi away (44 minutes by car).

Can I book a room with a balcony at Shibuya Excel Hotel Tokyu?

No, you won't find guestrooms with balconies at Shibuya Excel Hotel Tokyu.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1475 out of 2053 reviews
Rating 8 - Good. 395 out of 2053 reviews
Rating 6 - Okay. 117 out of 2053 reviews
Rating 4 - Poor. 32 out of 2053 reviews
Rating 2 - Terrible. 34 out of 2053 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Elena

Stayed 2 nights in Jan 2026

10/10 Excellent

ADELIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean but smaller than we expected however location was top tier.
Stayed 6 nights in Jan 2026

10/10 Excellent

Seung Yoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great convenience.
Stayed 2 nights in Jan 2026

8/10 Good

Kara Marie

Liked: Staff & service, property conditions & facilities
I love staying at this hotel. It’s always clean and in a good location. However, just a note that one day we put our out sign to have our room cleaned before the 12:00p deadline and no one cleaned our room. Not sure if it was because we were at the end room or not
Stayed 9 nights in Jan 2026

6/10 Okay

Kim

Stayed 5 nights in Jan 2026

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect. Staff is great! We will recommend to everyone to stay there!
Stayed 1 night in Jan 2026

10/10 Excellent

Juwan Terrell

Stayed 5 nights in Jan 2026

10/10 Excellent

LUZ, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Mark, Sanford

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, perfect location
Stayed 8 nights in Jan 2026

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Christine

Stayed 6 nights in Jan 2026

8/10 Good

SAYOKO, WEST HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff service. Noise level is high due to its location and bathroom is very small.
Stayed 7 nights in Dec 2025

10/10 Excellent

Vipul

Stayed 2 nights in Jan 2026

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fine too costly
Stayed 7 nights in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect.
Stayed 2 nights in Jan 2026

10/10 Excellent

Huy

Good location and we had a wonderful stay. Thanks!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in Jan 2026

10/10 Excellent

Maurice Kurt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome!!!!! Location, location, location. Check in and out was a breeze. Staff on point. Luggage service spot on.
Stayed 4 nights in Dec 2025

8/10 Good

COLIN

Liked: Cleanliness, staff & service
The room was clean and had everything you needed for a night stay . Very handy for flights the next morning, a/c could work better room very warm and took such a long time to start cooling down
Stayed 9 nights in Dec 2025

10/10 Excellent

Sai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, right in the block of Shibuya station and tge famous scramble. A tad difficult to locate! Helpful, friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

10/10 Excellent

Linwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was everything. Right across from the Scramble and next to shibuya Station.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good looking hotel. Great location clean rooms, nice staff. Only complaint is that the bathroom is too small and does not have a separate shower stall. I’d stay here agsin
Stayed 1 night in Jan 2026

10/10 Excellent

Carmen J

Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff.
Stayed 4 nights in Dec 2025