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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Reception
View from property
View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Shibuya Crossing
    ‪2 min walk‬
  • National Stadium
    ‪3 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

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Room options

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | 1 bedroom, premium bedding, in-room safe, desk

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin, Non-Smoking, 13 - 19F

  • 413 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | 1 bedroom, premium bedding, in-room safe, desk

Semi Double Room Non-Smoking, 13 - 19F

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room with Park View - Non-Smoking

  • 236.8 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | 1 bedroom, premium bedding, in-room safe, desk

Quad Room Non-Smoking, 7 - 12F

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | 1 bedroom, premium bedding, in-room safe, desk

Triple Room Non-Smoking, 7 - 12F

  • 366 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | 1 bedroom, premium bedding, in-room safe, desk

Excel Double Room - Non-Smoking

  • 221 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, 1 Bedroom

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Non-Smoking, 7 - 12F

  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, desk

Standard Double Non-Smoking, 7 - 12F

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | 1 bedroom, premium bedding, in-room safe, desk

Premier Double Non-Smoking, 14 - 19F

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

  • 325 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Excel Twin Room

1 bedroom, premium bedding, in-room safe, desk

Excel Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Fourth Room

1 bedroom, premium bedding, in-room safe, desk

Standard Fourth Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Premiere Room

1 bedroom, premium bedding, in-room safe, desk

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Semi Double Room with Park View

1 bedroom, premium bedding, in-room safe, desk

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

View all photos for Excel Semi Double Room

1 bedroom, premium bedding, in-room safe, desk

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room With City View

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

1 bedroom, premium bedding, in-room safe, desk

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room with Park View

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

1 bedroom, premium bedding, in-room safe, desk

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shibuya, Shibuya Excel Hotel Tokyu is adjacent to Shibuya Crossing with other popular attractions like National Stadium within a couple of miles (3 km). This 408-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.1 miles
  • National Stadium - 3 min drive - 2.1 miles
  • Tokyo Tower - 4 min drive - 2.9 miles
  • Meiji Jingu Shrine - 4 min drive - 1.5 miles
  • Tokyo Imperial Palace - 6 min drive - 4.8 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury hotel with 2 restaurants and a 24-hour front desk
At Shibuya Excel Hotel Tokyu, guests have access to free WiFi in public areas, conference space, and free newspapers. If you drive, self parking is JPY 3000 per night, or you can take advantage of the airport shuttle (available 24 hours) for JPY 3200 per person one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include laundry facilities, a banquet hall, and a vending machine.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, free newspapers, and safes.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Lobby

SHIBUYA STREAM HOTEL

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,000 reviews
$231 nightly
The price is $254
Jun 20 - Jun 21
All taxes and fees included in total
SHIBUYA STREAM HOTEL

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is free cancellation available at Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Jun 19, 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Jun 24, 2025 start from $185.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Shibuya Excel Hotel Tokyu?

This hotel is situated in Shibuya within a short 3-minute walk of Shibuya Crossing and also 19 minutes on foot from Yoyogi Park. You'll also find Roppongi Hills and Tokyo Tower within a short drive.

Is there parking available at Shibuya Excel Hotel Tokyu?

Yes, covered parking is offered for JPY 3,000 per night with in/out privileges.

Does Shibuya Excel Hotel Tokyu include a casino on the premises?

No, Shibuya Excel Hotel Tokyu doesn't have a casino.

Is there an indoor pool at Shibuya Excel Hotel Tokyu?

No, there is no indoor pool at this hotel.

Is Shibuya Excel Hotel Tokyu a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and 2 restaurants.

Are there hot tubs at Shibuya Excel Hotel Tokyu?

No, this hotel doesn't have a spa tub.

Does Shibuya Excel Hotel Tokyu feature a restaurant that includes a breakfast menu?

Yes, Shibuya Excel Hotel Tokyu has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does Shibuya Excel Hotel Tokyu allow pets to stay free of charge?

No, pets aren't allowed at Shibuya Excel Hotel Tokyu.

Does Shibuya Excel Hotel Tokyu have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Shibuya Excel Hotel Tokyu?

The closest major airport to Shibuya Excel Hotel Tokyu is Haneda Airport (HND), which is 14.8 mi away (17 minutes by car).

Are there rooms with balconies at Shibuya Excel Hotel Tokyu?

No, there aren't any guestrooms with balconies at Shibuya Excel Hotel Tokyu.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1143 out of 1642 reviews
Rating 8 - Good. 351 out of 1642 reviews
Rating 6 - Okay. 88 out of 1642 reviews
Rating 4 - Poor. 34 out of 1642 reviews
Rating 2 - Terrible. 26 out of 1642 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Stayed 1 night in May 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right next to the Shibuya Scramble Crossing. Hotel was top notch we even had a view of the crossing from our room. Hotel sits on top of a mall and main train station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel ! Right in front of the famous Shibuya crossing. Great breakfast, room, staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Stayed 3 nights in Mar 2025

8/10 Good

Rajani

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to all the places
Stayed 4 nights in Mar 2025

8/10 Good

Christian

Traveled with group
Liked: Amenities
Great location with access to everything local in Shibuya. Rooms were a bit small but overall had a nice experience.
Stayed 6 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 3 nights in Mar 2025

4/10 Poor

Shicole

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
For the price that we paid it didn’t feel worth it.
Stayed 4 nights in Mar 2025

10/10 Excellent

yvonne, rifle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 3 nights in Mar 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for my family, easy to visit a great number of attractions and amenities in the local area. The staff across the whole building was fantastic and cannot fault their attention to detail. One breakfast we was seated in a side room and without asking, the gentleman brought a highchair, bowls and cutlery for our 2 year old. Honesty seemed effortless.
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Stayed 4 nights in Mar 2025

10/10 Excellent

Lara

Stayed 1 night in Feb 2025

10/10 Excellent

Shaneil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Easy access to public transit, restaurants and shops.
Stayed 7 nights in Mar 2025

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is beautiful and clean, I love the fact that is close in everything, And the breakfast is a wonderful add to it. We will come back and here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ming Yan, Kowloon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibuya Excel Hotel's location is extremely convenient to MANY shops and restaurants. It is connected to the train station. The staff is extremely attentive, courteous and helpful. Very clean and quiet.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jose

Stayed 2 nights in Mar 2025

10/10 Excellent

Li

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Al

Traveled with partner
Accessible to everything
Stayed 7 nights in Mar 2025

10/10 Excellent

Whalderley

Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 6 nights in Feb 2025