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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Exterior
View from property
View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service

Explore the area

View in a map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, National Stadium
    ‪3 min drive‬
  • Place, Tokyo Tower
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Semi Double Room with Park View

  • Sleeps 2

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Corner Twin Room with Park View

  • Sleeps 2

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Premiere Room

  • Sleeps 2

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi Double Room

  • Sleeps 1

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room

  • Sleeps 3

View all photos for Standard Fourth Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Fourth Room

  • Sleeps 4

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

8.4 out of 10
Very good
(36 reviews)
  • 325 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

  • 413 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(26 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(29 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.2 out of 10
Very good
(20 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 221 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.8 out of 10
Excellent
(19 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 366 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.0 out of 10
Very good
(8 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(48 reviews)
  • 214 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Twin Room

  • Sleeps 2

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View

  • Sleeps 2

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(14 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(23 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Tokyu Stay Tsukiji (Tokyo Ginza Area)

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  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
8.8 out of 10, Excellent, 1,001 reviews
$126 nightly
The price is $138
Oct 13 - Oct 14
All taxes and fees included in total
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About the neighborhood

Tokyo

Located in Shibuya, Shibuya Excel Hotel Tokyu is adjacent to Shibuya Crossing with other popular attractions like National Stadium within a couple of miles (3 km). This 408-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.1 miles
  • National Stadium - 3 min drive - 2.1 miles
  • Tokyo Tower - 4 min drive - 2.9 miles
  • Meiji Jingu Shrine - 4 min drive - 1.5 miles
  • Tokyo Imperial Palace - 6 min drive - 4.8 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪Oh! Toro Kitchen 渋谷店 - ‬1 min walk
  • ‪estacion cafe (エスタシオンカフェ) - ‬1 min walk
  • ‪HOBGOBLIN Shibuya - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury hotel with 2 restaurants and a 24-hour front desk
At Shibuya Excel Hotel Tokyu, guests have access to free WiFi in public areas, conference space, and free newspapers. If you drive, self parking is JPY 3000 per night, or you can take advantage of the airport shuttle (available 24 hours) for JPY 3200 per person one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include laundry facilities, a porter/bellhop, and a banquet hall.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, free newspapers, and safes.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Lobby

SHIBUYA STREAM HOTEL

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,004 reviews
$385 nightly
The price is $423
Oct 5 - Oct 6
SHIBUYA STREAM HOTEL

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is free cancellation available at Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Oct 13, 2025 start from $283.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Shibuya Excel Hotel Tokyu?

This hotel is situated in Shibuya within a short 3-minute walk of Shibuya Crossing and also 19 minutes on foot from Yoyogi Park. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Is parking available on site at Shibuya Excel Hotel Tokyu?

Yes, covered parking is offered for JPY 3,000 per night with in/out privileges.

Does Shibuya Excel Hotel Tokyu include a casino on the premises?

No, Shibuya Excel Hotel Tokyu doesn't have a casino.

Is there an indoor pool at Shibuya Excel Hotel Tokyu?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Shibuya Excel Hotel Tokyu?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and 2 restaurants.

Are there hot tubs at Shibuya Excel Hotel Tokyu?

No, there isn't a spa tub at this hotel.

Does Shibuya Excel Hotel Tokyu feature a restaurant that includes a breakfast menu?

Yes, Shibuya Excel Hotel Tokyu has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does Shibuya Excel Hotel Tokyu allow pets to stay free of charge?

No, pets aren't allowed at Shibuya Excel Hotel Tokyu.

Are there connecting rooms at Shibuya Excel Hotel Tokyu?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Shibuya Excel Hotel Tokyu?

The closest major airport to Shibuya Excel Hotel Tokyu is Haneda Airport (HND), which is 14.8 mi away (17 minutes by car).

Can I book a room with a balcony at Shibuya Excel Hotel Tokyu?

No, there aren't any guestrooms with balconies at Shibuya Excel Hotel Tokyu.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1274 out of 1818 reviews
Rating 8 - Good. 381 out of 1818 reviews
Rating 6 - Okay. 98 out of 1818 reviews
Rating 4 - Poor. 35 out of 1818 reviews
Rating 2 - Terrible. 30 out of 1818 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property to stay at for your first time visiting Japan! So convenient!
Stayed 8 nights in Aug 2025

10/10 Excellent

Laurian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
the location, friendly staff, clean and comfortable accomodations
Stayed 4 nights in Jul 2025

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time at this hotel in a prime location to the crossing and so many shops! The breakfast was a 10/10. I would stay here again
Stayed 6 nights in Jun 2025

10/10 Excellent

matthew

Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Stayed 1 night in Jun 2025

10/10 Excellent

rick

Stayed 6 nights in Jun 2025

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Jun 2025

10/10 Excellent

MR DT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good 👍
Stayed 5 nights in Jun 2025

10/10 Excellent

Valentina, Toronto

Stayed 4 nights in Jun 2025

10/10 Excellent

Rithy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. A little difficult to find entrance.
Stayed 4 nights in Jun 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great right on square
Stayed 1 night in Jun 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Tertia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo Family Vacation.

This was the perfect spot for our family's vacation. The views from Tokyo Shibuya Excel were awesome. The hotel staff were very friendly. I would most definitely stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mirtha

Stayed 5 nights in Jun 2025

4/10 Poor

Karen, Fairfield

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We wanted to see Tokyo was there for one night and this hotel was recommended. Maybe I got the worst room unsure but the faucet was separating from the wall. There was a half bath in the room and everything just looked very thrown together. I paid 500us for the night and by the looks of the lobby I really expected more. Unfortunately would not recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Kylisha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Jun 2025

10/10 Excellent

Doradeen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was key to the success of our visit. We had the ability to walk and eat, shop and experience Shibuya.
Stayed 2 nights in Jun 2025

6/10 Okay

Keiko Tsukamoto

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Reasonable rate and convenient location. The bathroom smelled a bit dirty. The hallway smelled moldy.
Stayed 6 nights in Jun 2025

8/10 Good

Monica, Herndon

Liked: Cleanliness
Great location, easy access to everything
Stayed 3 nights in Jun 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and also has airport shuttles that takes passengers to both airports. You can also see the famous scramble from the hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tobias, Springwood

Liked: Cleanliness, staff & service, property conditions & facilities
Located in an amazing spot for seeing Shibuya and doing day trips along the Ginza line.
Stayed 3 nights in Jun 2025

10/10 Excellent

Logan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jun 2025

10/10 Excellent

jeries george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025