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Shibuya Excel Hotel Tokyu

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2 restaurants, breakfast served
Reception
View from property
A tall, modern skyscraper with a grid-like facade and a prominent antenna on top.
Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Excel Twin Room - Non-Smoking, 21st-24th Floor

A hotel room with two beds, a city view, a television, and a small table.

Excel Twin Room - Non-Smoking, 21st-24th Floor

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room - Non-Smoking, 7th-12th Floor

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room - Non-Smoking, 7th-12th Floor

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room - Non-Smoking, 7th-12th Floor

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Single Room - Non-Smoking, 7th-12th Floor

  • Sleeps 1
  • Free WiFi

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

View Twin Non-Smoking, 13 - 19F

8.4 out of 10
Very good
(45 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

8.0 out of 10
Very good
(3 reviews)
  • 413 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.4 out of 10
Very good
(32 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Non-Smoking, 7 - 12F

A hotel room with a bed, two armchairs, a desk with a television, and a window with curtains.

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(23 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

8.8 out of 10
Excellent
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(56 reviews)
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Twin Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(22 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(26 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Shibuya
  • Free WiFi
  • Restaurant
  • Air conditioning
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About the neighborhood

Tokyo

Located in Shibuya, Shibuya Excel Hotel Tokyu is adjacent to Shibuya Crossing with other popular attractions like National Stadium within a couple of miles (3 km). This 408-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.1 miles
  • Shibuya 109 Building - 2 min walk - 0.1 miles
  • Shibuya Sky - 3 min walk - 0.2 miles
  • Cerulean Tower - 3 min walk - 0.2 miles
  • Love Hotel Hill - 4 min walk - 0.3 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪カレーショップ C&C - ‬2 min walk
  • ‪信州屋 - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪スタミナラーメン鬼山 - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

At Shibuya Excel Hotel Tokyu, guests have access to free WiFi in public areas, conference space, and free newspapers. Self parking is offered for JPY 3000 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include laundry facilities, a banquet hall, and a porter/bellhop.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, free newspapers, and safes.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is free cancellation available at Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Aug 3, 2026 start from $199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Shibuya Excel Hotel Tokyu?

This hotel is situated in Shibuya within a short 2-minute walk of Shibuya Crossing and also 18 minutes on foot from Yoyogi Park. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Will I be able to park at Shibuya Excel Hotel Tokyu?

Yes, covered parking is offered for JPY 3,000 per night with in/out privileges.

Are there luxury amenities available at Shibuya Excel Hotel Tokyu?

Yes, guests can indulge in luxuries such as a deep soaking bathtub, 2 restaurants, and in-room massages at this hotel.

Does Shibuya Excel Hotel Tokyu include a casino on the premises?

No, Shibuya Excel Hotel Tokyu doesn't have a casino.

Is there an indoor pool at Shibuya Excel Hotel Tokyu?

No, there is no indoor pool at this hotel.

Is Shibuya Excel Hotel Tokyu good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and a bar/lounge.

Does Shibuya Excel Hotel Tokyu have a hot tub?

No, this hotel doesn't have a spa tub.

Does Shibuya Excel Hotel Tokyu feature a restaurant that includes a breakfast menu?

Yes, Shibuya Excel Hotel Tokyu has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does Shibuya Excel Hotel Tokyu allow pets to stay free of charge?

No, pets aren't allowed at Shibuya Excel Hotel Tokyu.

Does Shibuya Excel Hotel Tokyu have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Shibuya Excel Hotel Tokyu?

The closest major airport to Shibuya Excel Hotel Tokyu is Haneda Airport (HND), which is 15.3 mi away (44 minutes by car).

Can I book a room with a balcony at Shibuya Excel Hotel Tokyu?

No, you won't find guestrooms with balconies at Shibuya Excel Hotel Tokyu.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1552 out of 2148 reviews
Rating 8 - Good. 407 out of 2148 reviews
Rating 6 - Okay. 118 out of 2148 reviews
Rating 4 - Poor. 34 out of 2148 reviews
Rating 2 - Terrible. 37 out of 2148 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wladimiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great service great location spacious rooms outstanding breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nerisa

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cullen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to everything worth seeing in the area.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, clean rooms
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place to stay due to location
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location. Bathroom clean but small, breakfast good.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Venkatsatish Chakrapany

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms clean and great location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Access to multiple train lines and location to shopping and restaurants was great. Rooms clean and staff was nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rola

Great location and helpful stuff
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ziyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good and location is the best
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Very quiet considering its central Shibuya location. Clean and modern rooms with comfortable beds.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Raymond W Y

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super central with 7/11, transportation and many food options close by. Rooms were clean and staff were kind and helpful! Really enjoyed our stay and would definitely recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very friendly and helpful. The location was excellent, near restaurants and department stores.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Annie Jie Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the staff are nice and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Clean room, location, buffet choices, friendly staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lecretia

Liked: Cleanliness, property conditions & facilities
Loved my stay! Staff was very nice
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Room was very nice and staff was very helpful and friendly
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicole Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and everything was perfect. The room was quite small but it was still a nice room. Location was ABSOLUTELY PERFECT. Will stay again!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right at Shibuya Crossing and close to the train and bus stations, which made commuting very easy. The rooms were clean, the staff was wonderful, and it’s very family-friendly. A great place to stay for first-time visitors to Japan.
Stayed 5 nights in Feb 2026