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Hyatt Regency Tokyo

4.5 out of 5.0

Recent guest reviews

Nice hotel within walking distance of Shinjuku Station, the airports express and the bullet trains.

We stayed here for 2 nights at the end of a cruise to be able to wander a bit in Tokyo. Excellent choice!! This is located in Shinjuku district - great shops & restaurants, Robot Restaurant (don't miss it!!) and best of all - a free shuttle bus takes you straight to the train station. The station is also close enough for a walk if you prefer.

Excellent stay with super friendly and nice staff. Shuttle service very helpful. A number of good restaurants to choose from.

The Hyatt is a Convenient hotel in Shinjuku. If you're interested in doing any tours of the area, a lot of the tour companies pick up from this hotel. The airport limousine also drops off and picks up here. It is close to one of the main train stations in Tokyo, so it is easy to get around. they also have a shuttle to the station if you need.

Great place to stay. Location is near the action but just in the quiet zone.

Priced as luxury hotel and disappointing. Rooms are outdated (wallpaper peeling, bathroom floor stained, things a bit outdated and needs refurbishing). Some staff was excellent and really helpful (mostly woman) - some of the staff, especially the men at luggage/concierge desk, were not forthcoming with alternative suggestions, options, value added thinking alternatives--either because they didn't know, fear to step out of the box and staying rigid is safe, or just not that bright.

A reasonably good location but the hotel is tired. The rooms are closet-size, the bathrooms claustrophobic. The restaurants offer marginal food and very expensive, and you get all that for the bargain price of $300 per night. I will not go back.

Hotel was a great base for exploring Tokyo. About a quarter mile from Shinjuku station, also accessible through a tunnel during inclement weather. 711 store in basement was very convenient. I would definitely stay there again.

When we went to the hotel from Narita airport we were checked in to our room very quickly. The room was impeccably clean. Room service was prompt and it was the best room service ever. The staff was extremely courteous and helpful. The pastry shop was a delight. The courtesy shuttle bus to the Shinjuku station was punctual and very useful after long day trips. I would absolutely go back to the Hyatt Regency Tokyo again.

over all good to stay at hotel with your family or lover. Very good location and conveinience place. i like to recommend to other people.

Stayed there for ten days while touring the city. Nice quiet surroundings in contrast to the hustle and bustle of East Shinjuku. Hotel has a shuttle to the station or it's a ten minute walk via underground tunnel or surface streets to Shinjuku. I would stay there again if in Tokyo.

Everything is great except the way the wifi works: they give you a little emitter that needs to be plugged in to one of the only two (!!) adapters in the room *and* to the ethernet cable. Thus, there is only one electricity supply to use, and they charge you 300Y per 24 hours per device that you use. Quite inconvenient and not really very cheap.

Overall, the hotel was great. Everyone was very nice and helpful. Great selection of food and room service was of high quality. Was a quick walk to subway or they have a shuttle.

The hotel was beautiful and clean, and the staff was very friendly and service oriented. Central area to a lot of great little restaurants in Shinjuku.

This was our 2nd time staying in this hotel. But this time we were with our new born baby. Their service was great as last time but wish they let us take our baby to the pool side so one of us could take turn to swim. Their room service and restaurant on the main floor were both nice. Wish the location was a bit closer to the station.

The location of the hotel is very convenient to go every place and it is surrounded by up scaled office buildings. Fitness, Pool and Spa are excellent and clean. All staff member took care of me very well. There are some expensive restaurant in the hotel but also it connects a convenient store at basement floor.

A great experience from staff especially. The concierge was very helpful in providing directions to reccomendations.

The hotel is wonderful , and warm feeling from staff,anf free shuttle to substion bus to the subway station, afitness center and swimming pool are very comfortable! Good location and price for this business trip

great had 7/11 under it for snacks We also had people meet is in the restaurant very friendly staff

This hotel is one station away from Shinjuku (a major metropolitan hub in Tokyo). There are two smaller subway stops right next to the hotel, the hotel operates a free shuttle to Shinjuku, and there is an underground passageway from Shinjuku to the hotel. Very quiet, peaceful but convenient area to stay. The hotel is a little old but is well maintained. The room was a comfortable size and very clean. All the staff are very helpful.

2-7-2 Nishi-Shinjuku Tokyo Tokyo-to

Hotel highlights

  • Steps from Tokyo Metropolitan Government Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Shinjuku, Hyatt Regency Tokyo is adjacent to Tokyo Metropolitan Government Building with other popular attractions like Meiji Jingu Shrine within a couple of miles (3 km). This 746-room, 4.5-star hotel has 6 restaurants, a full-service spa, and an indoor pool. It's in central Tokyo and also close to Shinjuku Gyoen National Garden and Yoyogi Park.


Dining

There are ample dining options with 6 onsite restaurants, including Cuisine[s] M. Troisgros, which specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

All 746 air-conditioned rooms feature refrigerators, minibars, and free bottled water. Guests can expect to find wired Internet, free WiFi, and satellite TV. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include safes, phones, and desks.


Property features

At Hyatt Regency Tokyo, guests enjoy a full-service spa, an indoor pool, and a health club. Self parking is available for JPY 1500.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Room options

Club Room, 1 King Bed

King 1 | Sleeps 2

Room, 1 King Bed

King 1 | Sleeps 2

Room, 1 King Bed, View

King 1 | Sleeps 3

Room, 2 Twin Beds, View

Twin 2 | Sleeps 3

Guest reviews for Hyatt Regency Tokyo

Everyone (6) Business (7) Couples (2) Family (4) Other (2)
5

close to shinjuku station

Everyone

Nice hotel within walking distance of Shinjuku Station, the airports express and the bullet trains.

By on Jul 14, 2017

5

very central to lots of sightseeing!

Everyone

We stayed here for 2 nights at the end of a cruise to be able to wander a bit in Tokyo. Excellent choice!! This is located in Shinjuku district - great shops & restaurants, Robot Restaurant (don't miss it!!) and best of all - a free shuttle bus takes you straight to the train station. The station is also close enough for a walk if you prefer.

By , from California USA on Jul 11, 2017

4

grand hotel in a great area

Everyone

Excellent stay with super friendly and nice staff. Shuttle service very helpful. A number of good restaurants to choose from.

By , from New York on Jul 10, 2017

5

convenient hotel in shinjuku

Everyone

The Hyatt is a Convenient hotel in Shinjuku. If you're interested in doing any tours of the area, a lot of the tour companies pick up from this hotel. The airport limousine also drops off and picks up here. It is close to one of the main train stations in Tokyo, so it is easy to get around. they also have a shuttle to the station if you need.

By , from ny, ny on May 29, 2017

5

super polite service. super clean hotel.

Everyone

Great place to stay. Location is near the action but just in the quiet zone.

By on May 11, 2017

3

hotel just ok. hotel restaurants way too expensive

Everyone

Priced as luxury hotel and disappointing. Rooms are outdated (wallpaper peeling, bathroom floor stained, things a bit outdated and needs refurbishing). Some staff was excellent and really helpful (mostly woman) - some of the staff, especially the men at luggage/concierge desk, were not forthcoming with alternative suggestions, options, value added thinking alternatives--either because they didn't know, fear to step out of the box and staying rigid is safe, or just not that bright.

By on Apr 26, 2017

3

a let down

BusinessTravelers

A reasonably good location but the hotel is tired. The rooms are closet-size, the bathrooms claustrophobic. The restaurants offer marginal food and very expensive, and you get all that for the bargain price of $300 per night. I will not go back.

By on Oct 20, 2015

5

great hotel in shinjuku

Families

Hotel was a great base for exploring Tokyo. About a quarter mile from Shinjuku station, also accessible through a tunnel during inclement weather. 711 store in basement was very convenient. I would definitely stay there again.

By on Oct 3, 2015

5

the best hotel ever

Families

When we went to the hotel from Narita airport we were checked in to our room very quickly. The room was impeccably clean. Room service was prompt and it was the best room service ever. The staff was extremely courteous and helpful. The pastry shop was a delight. The courtesy shuttle bus to the Shinjuku station was punctual and very useful after long day trips. I would absolutely go back to the Hyatt Regency Tokyo again.

By on Jul 31, 2015

5

awesome for couple

Couples

over all good to stay at hotel with your family or lover. Very good location and conveinience place. i like to recommend to other people.

By on Jul 17, 2015