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Hyatt Regency Tokyo

4.5 out of 5.0

Hyatt Regency Tokyo

4.5 out of 5.0

Recent guest reviews

Very clean and quiet hotel. Would stay here again!

Very friendly and helpful staff that let us check-in early in the morning after taking a red eye flight from LA. The hotel is nice, clean, and centrally located. They have a shuttle that comes every 20 minutes to take you to Shinjuku station, if you don't want to make the 12-15 minute walk. I would definitely come back to this hotel.

Excellent hotel from many aspects: location, staff, rooms, service

Amazing lobby, great service, the shuttle each 20 minutea to Shinjuyu Station is helpful. A Seven Eleven store located downstairs the hotel is convenient. Transportation, observatories, restaurants and stores in the area.

Great access to train station. Nice park next door. After traveling around Tokyo for a week, we thought Shinjuku was the best tourist area with lots of cheap restaurant options, a real Japanese feel to the area with some older architecture near the newer. Wish I couldve stayed longer. Nice quiet hotel with no road noise. Im a seasoned traveler with more than 2000 travel nights.

Convenient by the shuttle bus to and from the shopping centre.

Nice hotel within walking distance of Shinjuku Station, the airports express and the bullet trains.

We stayed here for 2 nights at the end of a cruise to be able to wander a bit in Tokyo. Excellent choice!! This is located in Shinjuku district - great shops & restaurants, Robot Restaurant (don't miss it!!) and best of all - a free shuttle bus takes you straight to the train station. The station is also close enough for a walk if you prefer.

Excellent stay with super friendly and nice staff. Shuttle service very helpful. A number of good restaurants to choose from.

The Hyatt is a Convenient hotel in Shinjuku. If you're interested in doing any tours of the area, a lot of the tour companies pick up from this hotel. The airport limousine also drops off and picks up here. It is close to one of the main train stations in Tokyo, so it is easy to get around. they also have a shuttle to the station if you need.

Great place to stay. Location is near the action but just in the quiet zone.

Priced as luxury hotel and disappointing. Rooms are outdated (wallpaper peeling, bathroom floor stained, things a bit outdated and needs refurbishing). Some staff was excellent and really helpful (mostly woman) - some of the staff, especially the men at luggage/concierge desk, were not forthcoming with alternative suggestions, options, value added thinking alternatives--either because they didn't know, fear to step out of the box and staying rigid is safe, or just not that bright.

A reasonably good location but the hotel is tired. The rooms are closet-size, the bathrooms claustrophobic. The restaurants offer marginal food and very expensive, and you get all that for the bargain price of $300 per night. I will not go back.

Hotel was a great base for exploring Tokyo. About a quarter mile from Shinjuku station, also accessible through a tunnel during inclement weather. 711 store in basement was very convenient. I would definitely stay there again.

When we went to the hotel from Narita airport we were checked in to our room very quickly. The room was impeccably clean. Room service was prompt and it was the best room service ever. The staff was extremely courteous and helpful. The pastry shop was a delight. The courtesy shuttle bus to the Shinjuku station was punctual and very useful after long day trips. I would absolutely go back to the Hyatt Regency Tokyo again.

over all good to stay at hotel with your family or lover. Very good location and conveinience place. i like to recommend to other people.

Stayed there for ten days while touring the city. Nice quiet surroundings in contrast to the hustle and bustle of East Shinjuku. Hotel has a shuttle to the station or it's a ten minute walk via underground tunnel or surface streets to Shinjuku. I would stay there again if in Tokyo.

Everything is great except the way the wifi works: they give you a little emitter that needs to be plugged in to one of the only two (!!) adapters in the room *and* to the ethernet cable. Thus, there is only one electricity supply to use, and they charge you 300Y per 24 hours per device that you use. Quite inconvenient and not really very cheap.

Overall, the hotel was great. Everyone was very nice and helpful. Great selection of food and room service was of high quality. Was a quick walk to subway or they have a shuttle.

2-7-2 Nishi-Shinjuku Tokyo Tokyo-to

Hotel highlights

  • Steps from Tokyo Metropolitan Government Building and Shinjuku Central Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Shinjuku, Hyatt Regency Tokyo is next to popular attractions like Tokyo Metropolitan Government Building and Shinjuku Central Park. This 746-room, 4.5-star hotel has 6 restaurants, a full-service spa, and an indoor pool.


Dining

There are ample dining options with 6 onsite restaurants, including Cuisine[s] M. Troisgros, which specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with wired Internet and free WiFi. The bathroom offers hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include a refrigerator, a minibar, and free bottled water.


Property features

At Hyatt Regency Tokyo, guests enjoy a full-service spa, an indoor pool, and a health club. Self parking is available for JPY 1500.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Room options

Club Room, 2 Twin Beds (Club Access)

Twin 2 | Sleeps 2

Deluxe Room, 1 King Bed (Club Access)

King 1 | Sleeps 2

Atrium, Suite

Queen 2 | Sleeps 2

Room, 2 Twin Beds, City View

Twin 2 | Sleeps 3

Guest reviews for Hyatt Regency Tokyo

Everyone (13) Business (7) Couples (2) Family (4) Other (2)
5
Everyone

By on Feb 27, 2019

5
Everyone

Very clean and quiet hotel. Would stay here again!

By on Oct 8, 2018

5

nice hotel in convenient location

Everyone

Very friendly and helpful staff that let us check-in early in the morning after taking a red eye flight from LA. The hotel is nice, clean, and centrally located. They have a shuttle that comes every 20 minutes to take you to Shinjuku station, if you don't want to make the 12-15 minute walk. I would definitely come back to this hotel.

By on Jul 15, 2018

5
Everyone

Excellent hotel from many aspects: location, staff, rooms, service

By on Apr 18, 2018

5

great location in the heart of shinjuku

Everyone

Amazing lobby, great service, the shuttle each 20 minutea to Shinjuyu Station is helpful. A Seven Eleven store located downstairs the hotel is convenient. Transportation, observatories, restaurants and stores in the area.

By , from Guatemala on Dec 23, 2017

5

awesome hotel. stunning view. great location.

Everyone

Great access to train station. Nice park next door. After traveling around Tokyo for a week, we thought Shinjuku was the best tourist area with lots of cheap restaurant options, a real Japanese feel to the area with some older architecture near the newer. Wish I couldve stayed longer. Nice quiet hotel with no road noise. Im a seasoned traveler with more than 2000 travel nights.

By , from california on Dec 12, 2017

4

shuttle bus to mall

Everyone

Convenient by the shuttle bus to and from the shopping centre.

By , from vancouver on Nov 29, 2017

5

close to shinjuku station

Everyone

Nice hotel within walking distance of Shinjuku Station, the airports express and the bullet trains.

By on Jul 14, 2017

5

very central to lots of sightseeing!

Everyone

We stayed here for 2 nights at the end of a cruise to be able to wander a bit in Tokyo. Excellent choice!! This is located in Shinjuku district - great shops & restaurants, Robot Restaurant (don't miss it!!) and best of all - a free shuttle bus takes you straight to the train station. The station is also close enough for a walk if you prefer.

By , from California USA on Jul 11, 2017

4

grand hotel in a great area

Everyone

Excellent stay with super friendly and nice staff. Shuttle service very helpful. A number of good restaurants to choose from.

By , from New York on Jul 10, 2017