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Aparthotel

Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with a 24-hour fitness center, near Isetan Department Store Shinjuku

Choose dates to view prices

Photo gallery for Citadines Shinjuku Tokyo

Lobby lounge
Property entrance
Daily buffet breakfast (JPY 1980 per person)
Fitness facility
Executive Studio, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available

Explore the area

View in a map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Studio (Double)

Studio (Double) | Down comforters, in-room safe, desk, blackout drapes

Studio (Double)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Studio, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Executive Studio, 2 Twin Beds

  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio (Double)

Executive Studio (Double) | Down comforters, in-room safe, desk, blackout drapes

Executive Studio (Double)

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Isetan Department Store Shinjuku, Citadines Shinjuku Tokyo is within a mile (2 km) of other popular sights such as Omoide Yokocho. Each of the 160 rooms at this 3.5-star aparthotel includes a kitchenette, a refrigerator, and a microwave.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.5 miles
  • Shinjuku Isetan - 10 min walk - 0.6 miles
  • Shinjuku Gyoen National Garden - 10 min walk - 0.6 miles
  • Samurai Museum - 13 min walk - 0.7 miles
  • Omoide Yokocho - 15 min walk - 0.8 miles

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 48 min drive

Restaurants

  • ‪カレー王国 けらら - ‬1 min walk
  • ‪小諸そば - ‬2 min walk
  • ‪MIRIton cafe - ‬1 min walk
  • ‪辛麺 華火 新宿御苑店 - ‬1 min walk
  • ‪小麦と肉 桃の木 - ‬2 min walk

About this property

Citadines Shinjuku Tokyo

Suburban aparthotel with a 24-hour fitness center, near Isetan Department Store Shinjuku
Guests of Citadines Shinjuku Tokyo enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
Each apartment is air-conditioned and features a kitchenette with a refrigerator and a microwave. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include an electric kettle, a safe, and a phone.
Recreational amenities at the aparthotel include a 24-hour fitness center.

Similar properties

Lobby
Citadines Central Shinjuku Tokyo
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,004 reviews
$127 nightly
The price is $140
Feb 3 - Feb 4
Citadines Central Shinjuku Tokyo

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Crib: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 23, 2026 from noon - 3PM. All facilities that use power, including the elevator and parking garage, will not be available during this time.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for JPY 7260 per night
  • Cribs/infant beds are available for JPY 550.0 per day

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Are free cancellation options available at Citadines Shinjuku Tokyo?

Citadines Shinjuku Tokyo offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on Feb 5, 2026 start from $111.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Citadines Shinjuku Tokyo?

This aparthotel is situated in Shinjuku within a short 15-minute walk of Shinjuku Gyoen National Garden and also 11 minutes on foot from Isetan Department Store Shinjuku. You'll also find Tokyo Imperial Palace and Shibuya Crossing within a short drive.

Is there parking available at this aparthotel?

No, there isn't parking at this aparthotel.

Does Citadines Shinjuku Tokyo have a casino?

No, Citadines Shinjuku Tokyo doesn't have a casino.

Is there an indoor pool at Citadines Shinjuku Tokyo?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Citadines Shinjuku Tokyo?

Amenities that appeal to couples at this aparthotel include a soaking tub, a kitchenette, and a down comforter.

Are there hot tubs at Citadines Shinjuku Tokyo?

No, this aparthotel doesn't have a spa tub.

Does Citadines Shinjuku Tokyo feature a restaurant that includes a breakfast menu?

Citadines Shinjuku Tokyo offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Citadines Shinjuku Tokyo allow pets to stay for free?

No, pets aren't allowed at Citadines Shinjuku Tokyo.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Citadines Shinjuku Tokyo?

The closest major airport to Citadines Shinjuku Tokyo is Haneda Airport (HND), which is 17.4 mi away (48 minutes by car).

Can I book a room with a balcony at Citadines Shinjuku Tokyo?

No, there aren't any apartments with balconies at Citadines Shinjuku Tokyo.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1713 out of 2821 reviews
Rating 8 - Good. 909 out of 2821 reviews
Rating 6 - Okay. 158 out of 2821 reviews
Rating 4 - Poor. 29 out of 2821 reviews
Rating 2 - Terrible. 12 out of 2821 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Rooms were a good size, staff were great. Area was good
Stayed 12 nights in Oct 2025

10/10 Excellent

Luke

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jason John, Kelowna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless, the staff curteous and the location great. The included breakfast was just okay and I could see some people being dissapointed if there are expecting a European style breakfast. It was close to a lot of attractions and we walked everywhere. Don't let my breakfast comment deter you from staying here. I would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Judy

Liked: Property conditions & facilities
Quiet area a short walk to great coffee and local eateries. A longer walk to main Shinjuku area. Very friendly and welcoming reception staff. Room was well equipped. Comfortable bed. Laundry facilities were good.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jantima

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Sep 2025

10/10 Excellent

Fumi

Liked: Cleanliness, property conditions & facilities
The room was spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, room comfort
Great hotel in convenient location. Its close to Shinjuku central area but in a quieter location. There are still lots of restaurants and bars close by. We had an apartment with kitchen which provided more space than the average Japanese hotel room and there is a good supermarket close by with lots of ready meals. The kitchen is small but well equipped
Stayed 6 nights in Sep 2025

10/10 Excellent

Rachit

Liked: Cleanliness, room comfort
Everything was clean Room has North American plugs which was great for us
Stayed 4 nights in Sep 2025

10/10 Excellent

MARK

Liked: Cleanliness, room comfort
Friendly and helpful staff. Good restaurants and shops nearby. Beautiful park just a 5 to 10 minute walk away.
Stayed 5 nights in Sep 2025

10/10 Excellent

Avery

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of dining options nearby
Stayed 7 nights in Sep 2025

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward, Chevy Chase

Liked: Cleanliness, property conditions & facilities
Front desk even better than most 5-star hotels
Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Great coffee in the lobby area. Laundry available.
Stayed 10 nights in Sep 2025

8/10 Good

Jennifer, Seattle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely hotel. Staff was great - the double room suite was comfortable. Bathroom a bit small - mate inky reason for the four star was you could hear the train - not horribly load but it was there. No view. But it was worth every bit the money we spent on it. Great area - easy access.
Stayed 5 nights in Sep 2025

10/10 Excellent

Krissie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, close to the subway, cafes and supermarket. Our studio was much bigger than expected which was great!
Stayed 4 nights in Sep 2025

8/10 Good

James, san francisco

Liked: Cleanliness, property conditions & facilities
Good location, close to subway station
Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Citadines was close enough to the Shinjuku area, so we could walk there, and far enough to not hear any of the noise. I originally laughed at the amount of umbrellas they had until it rained / poured — then I was most grateful for them.
Stayed 1 night in Sep 2025

10/10 Excellent

Vijay

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at this hotel, I would stay again in the future.
Stayed 13 nights in Jul 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, room comfort

Would stay here again

Stayed 2 nights in Jul 2025

10/10 Excellent

Aiko

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Suat

Liked: Cleanliness, property conditions & facilities
Great location only 5-10 mins walk
Stayed 1 night in Jul 2025