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Aparthotel

Citadines Shinjuku Tokyo

Property class: 3.5

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Photo gallery for Citadines Shinjuku Tokyo

A multi-story hotel with a modern facade, featuring a mix of yellow and blue panels, and a prominent 'Citadines' sign.
A modern interior with a reception desk, seating area, and a view of the outdoors.
A modern hotel room with a kitchenette, a bed, a sofa, a small table with a vase, and a painting on the wall.
A modern gym with exercise equipment, large windows, and a view of a cityscape.
A buffet with various food items and condiments.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Gyoen National Garden
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪12 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Studio (Double)

A modern hotel room with a bed, a sofa, a TV, a small table, and a painting on the wall.

Studio (Double)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio, 2 Twin Beds

A modern hotel room with a large bed, a small desk, a chair, a vanity with a mirror, and a window with a view of trees.

Studio, 2 Twin Beds

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Studio, 2 Twin Beds

A modern hotel room with a kitchenette, a bed, a sofa, a small table with a vase, and a painting on the wall.

Executive Studio, 2 Twin Beds

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Studio (Double)

A hotel room with a bed, a sofa, a small table with a magazine and flowers, a TV, and artwork on the walls.

Executive Studio (Double)

  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Tokyo

Located in Shinjuku, Citadines Shinjuku Tokyo is 0.8 mi (1.4 km) from Omoide Yokocho and within a 10-minute drive of other popular attractions like Tokyo Tower. Each of the 160 rooms at this 3.5-star aparthotel includes a kitchenette, a refrigerator, and a microwave.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Shinjuku Gyoen National Garden - 5 min walk - 0.3 miles
  • Tokyo Toy Museum - 6 min walk - 0.4 miles
  • Hanazono Shrine - 9 min walk - 0.5 miles
  • Shinjuku Isetan - 12 min walk - 0.7 miles
  • Omoide Yokocho - 15 min walk - 0.8 miles

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 48 min drive

Restaurants

  • ‪ケンタッキーフライドチキン - ‬4 min walk
  • ‪小諸そば - ‬2 min walk
  • ‪とよ吉 - ‬2 min walk
  • ‪BASARA - ‬2 min walk
  • ‪ステーキハウス鉄板牧場 - ‬2 min walk

About this property

Citadines Shinjuku Tokyo

Guests of Citadines Shinjuku Tokyo enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include laundry facilities, a TV in a common area, and a water dispenser.
Each apartment is air-conditioned and features a kitchenette with a refrigerator and a microwave. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include an electric kettle, a safe, and a phone.
Recreational amenities at the aparthotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Crib: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Built in 2008
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for JPY 7260.0 per night
  • Cribs/infant beds are available for JPY 550.0 per day

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Are free cancellation options available at Citadines Shinjuku Tokyo?

Citadines Shinjuku Tokyo offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on Oct 29, 2026 start from $233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Citadines Shinjuku Tokyo?

This aparthotel is situated in Shinjuku within a short 6-minute walk of Shinjuku Gyoen National Garden and also 12 minutes on foot from Shinjuku Isetan. You'll also find Tokyo Imperial Palace and Shibuya Crossing within a short drive.

Does Citadines Shinjuku Tokyo have a casino?

No, Citadines Shinjuku Tokyo doesn't have a casino.

Is there an indoor pool at Citadines Shinjuku Tokyo?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Citadines Shinjuku Tokyo?

Amenities that appeal to couples at this aparthotel include a deep soaking bathtub, a down comforter, and a kitchenette.

Does Citadines Shinjuku Tokyo feature a restaurant that includes a breakfast menu?

Citadines Shinjuku Tokyo offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Citadines Shinjuku Tokyo allow pets to stay for free?

No, pets aren't allowed at Citadines Shinjuku Tokyo.

What is the closest airport to Citadines Shinjuku Tokyo?

The closest major airport to Citadines Shinjuku Tokyo is Haneda Airport (HND), which is 17.4 mi away (48 minutes by car).

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1796 out of 2928 reviews
Rating 8 - Good. 927 out of 2928 reviews
Rating 6 - Okay. 161 out of 2928 reviews
Rating 4 - Poor. 32 out of 2928 reviews
Rating 2 - Terrible. 12 out of 2928 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room and great location!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Overall very nice stay. The room was clean and spacious for Tokyo standards.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was my 3rd time staying there. It is convenient, the rooms are spacious. Highly recommend.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Yes it was and excellent stay and will stay there again in Oct
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great hotel. Amazing staff.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great hotel to stay in, especially if you are staying in Tokyo for more than a few days. The location is excellent, very walkable but away from the really busy part of Shinjuku. The bed was very comfortable (pillows not so good) and the room had a kitchenette, couch, desk and several cupboards. We stayed for a week so we unpacked our suitcases and everything was really accessible.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are comfortable and clean but a little bit outdated. Staff is friendly and helpful. It is located in a quiet area in Shinjuku with public transportation close.
Stayed 9 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Good location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very comfortable and spacious, staff was friendly and helpful, and location was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so lovely, and the rooms are spotless.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and spacious rooms, beautiful service and convenient location
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Had everything we need.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Good location, friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Great location. Friendly people!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I always stay here when I go to Tokyo. The staff is so friendly. You have very quiet rooms and plenty of space. I don't think you can ask for much more than that.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff and good location would reccomend
Stayed 10 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed here for the Tokyo Marathon. The hotel is in a very convenient location in Shinjuku, the breakfast is nice and simple and the staff were kind and helpful. The kitchenette was a very nice addition to our stay.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
The breakfast was the worst we had after 1 month in Japan. The coffee was good Hotel is tired but room spacious and well appointed
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very easy check in process. Staff very friendly
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Cleanliness was tops, great location. Staff was so warm, welcoming and helpful. Kento from the front desk was the best!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
We enjoyed our stay, spacious rooms with kitchen
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very convenient
Stayed 5 nights in May 2026

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