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Hilton Tokyo

4.5 out of 5.0

Recent guest reviews

The hotel is elegant and very comfortable. Yoshinji (Sp?), the agent who checked me was super nice and very attentive. Heated toilet seats are an added bonus!

Orbits staff member booked our room in the wrong city and we didn’t notice until the day of and with no way to contact orbitz in Japan we were stuck to fend for ourselves.

Location is wonderful. Right in the middle of amazing Shinjuku. Staff and hotel very good and professional. This is a great hotel in Tokyo with fabulous restaurants and amenities. Staff extremely polite and helpful.

Was the closest thing to a perfect hotel. Everything was so clean and everyone was so nice i couldnt believe it

The Hotel staff was extreme helpful, The room was clean and nice. The hotel provides free transportation from the hotel to Shinjuku station and back. The hotel does provide airport drop off for a fee but worth it. The The hotel exit from Nishinshinjuku station is C8. From this exit you will be under the hotel and just have to walk like 2 minutes or so to the lobby desk. Under the hotel there is a shopping area.

The hotel staff was exceptionally helpful, the breakfast buffet was amazing. Try to get a room on a high floor, the views are great.

The front desk and restaurant staff are stuffy and full of themselves. They have no "service" attitude. This will be the last time I will stay here. In spite of nice facilities, the staff must be kind and welcoming. This attitude comes from the ownership/management and is part of what Japan culture feels is indicative of excellence.

It is a bit of a walk from Shinjuku station but it was pretty enough with all the government buildings around. There was a Denny’s next door for those who weren’t willing to pay the very, very expensive price for breakfast. The beds were wonderfully soft, very American-style, and the hotel itself was gorgeous. There was a safe in the room. The staff were extremely helpful. We had booked 2 nights there and then we were there for 2 nights with a tour and while they couldn’t accommodate us by letting us stay in the same room (different levels of status?), they moved our packed luggage to the new room without hesitation. Lovely place. I would recommend it.

We decided to spend two nights in Tokyo. The hotel is just a quick(covered) walk to Shinjuku station. The room was clean, the shower was huge and had great water pressure. Nice after a long flight. The restaurant was nice, good steak.

Excellent experience. Very polite staff. The hotel is very close to shopping, train. Hotel has a free shuttle to the nearest train station and shopping area. Very reasonable price for the shuttle to and from airports.

The Hilton Tokyo met expectations for a 4 star hotel. Excellent location close to the train/subway system, and a most pleasant staff. Breakfast buffet was also excellent, although the coffee was average at best (rather disappointing). King executive room was quiet and reasonably well appointed -- a bit short on drawer and closet space for a lengthy stay (8 nights). Room was also slightly smaller than the nearby Hyatt Regency, where I have stayed in the past. Overall, met expectations.

It can't get any better! Hotel location, excellent. Service superb, got upgraded to executive floor. Sure will stay again if I go back to Tokyo!

Hotel is exceptionally clean, with superior service. Rooms are spacious and well appointed. Facilities, particularly the sauna, which is actually an entire Japanese bath, are absolutely beyond anything I would have imagined. It seems to me as if the hotel were newly renovated in so far as I know for a fact that it is not newly built. Very convenient to transportation, as well as to good restaurants. Can recommend this one to anyone without the slightest reservation.

Food excellent and very expensive...best to go next door or to the Shinkuju station for many places of outstanding food at moderate price. Take a computer as they business office is very small, and very expensive. But great location.

Great location, restaurants are very expensive; no moderate "coffee shop." Business office is minimal and use of the computers are expensive. Great service.l

STAFF GOES OUT OF THEIR WAY WITH OUT A PROBLEM. friendly, patient, attentive..

The hotel is very comfortable, with great workout facilities. Food is very good (if expensive). The location is convenient to the metro; however, it is also in the middle of office buildings so you have to travel to find some nightlife.

overall pretty good, great breakfast buffet to start the day

Great athletic facilities.

6-6-2, Nishi-Shinjuku, Shinjuku-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Tokyo Metropolitan Government Building and The Tokyo Metropolitan Government
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Indoor pool

Located in Shinjuku, Hilton Tokyo is within a 5-minute walk of Tokyo Metropolitan Government Building and within 15 minutes of other popular attractions like The Tokyo Metropolitan Government. This 825-room, 4.5-star hotel has 4 restaurants along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

There are ample dining options with 4 onsite restaurants, including Marble Lounge, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect to find WiFi, wired Internet, and an LCD TV with a DVD player and pay movies. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a minibar.


Property features

At Hilton Tokyo, guests enjoy features like an indoor pool, a 24-hour fitness center, and an outdoor tennis court. If you drive, self parking is JPY 1500 per night, or you can take advantage of the airport shuttle (available on request) for JPY 3100 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Executive Junior King Suite with Lounge Access

King 1 | Sleeps 3

Executive King City Suite with Lounge Access

King 1 | Sleeps 2

Executive Junior Twin Suite with Lounge Access

Twin 2 | Sleeps 3

Executive Twin with Lounge Access

Twin 2 | Sleeps 2

Guest reviews for Hilton Tokyo

Everyone (8) Couples (11) Business (8) Family (3) Other (4) Friends (1)
5
Everyone

The hotel is elegant and very comfortable. Yoshinji (Sp?), the agent who checked me was super nice and very attentive. Heated toilet seats are an added bonus!

By on Dec 13, 2018

1
Everyone

Orbits staff member booked our room in the wrong city and we didn’t notice until the day of and with no way to contact orbitz in Japan we were stuck to fend for ourselves.

By , from America on Oct 18, 2018

5
Everyone

By on Oct 16, 2018

5
Everyone

Location is wonderful. Right in the middle of amazing Shinjuku. Staff and hotel very good and professional. This is a great hotel in Tokyo with fabulous restaurants and amenities. Staff extremely polite and helpful.

By , from Miami Beach. on Sep 3, 2018

5
Everyone

Was the closest thing to a perfect hotel. Everything was so clean and everyone was so nice i couldnt believe it

By , from las vegas nevada on Apr 20, 2018

5

great place

Everyone

The Hotel staff was extreme helpful, The room was clean and nice. The hotel provides free transportation from the hotel to Shinjuku station and back. The hotel does provide airport drop off for a fee but worth it. The The hotel exit from Nishinshinjuku station is C8. From this exit you will be under the hotel and just have to walk like 2 minutes or so to the lobby desk. Under the hotel there is a shopping area.

By , from California, USA on Nov 18, 2017

5

great hotel

Everyone

The hotel staff was exceptionally helpful, the breakfast buffet was amazing. Try to get a room on a high floor, the views are great.

By , from new york, ny on Aug 12, 2016

3

hilton is not home

Everyone

The front desk and restaurant staff are stuffy and full of themselves. They have no "service" attitude. This will be the last time I will stay here. In spite of nice facilities, the staff must be kind and welcoming. This attitude comes from the ownership/management and is part of what Japan culture feels is indicative of excellence.

By on May 4, 2016

5

beautiful hotel

Families

It is a bit of a walk from Shinjuku station but it was pretty enough with all the government buildings around. There was a Denny’s next door for those who weren’t willing to pay the very, very expensive price for breakfast. The beds were wonderfully soft, very American-style, and the hotel itself was gorgeous. There was a safe in the room. The staff were extremely helpful. We had booked 2 nights there and then we were there for 2 nights with a tour and while they couldn’t accommodate us by letting us stay in the same room (different levels of status?), they moved our packed luggage to the new room without hesitation. Lovely place. I would recommend it.

By on Jul 20, 2015

5

great place for extended layover

Families

We decided to spend two nights in Tokyo. The hotel is just a quick(covered) walk to Shinjuku station. The room was clean, the shower was huge and had great water pressure. Nice after a long flight. The restaurant was nice, good steak.

By on Mar 26, 2015