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Randor Residence Tokyo Suites

3.0 star property
Aparthotel in Tokyo, near Ueno Park

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Photo gallery for Randor Residence Tokyo Suites

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi
Presidential Studio Suite, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, soundproofing, free WiFi
Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Living area | Flat-screen TV
Exterior
Presidential Studio Suite, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, soundproofing, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Washer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002
  • Place, Nippori Textile Town
    ‪14 min walk‬
  • Place, Sumida River
    ‪15 min walk‬
  • Place, Yanaka Ginza Shopping Street
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Living area | Flat-screen TV

Family Suite, 3 Bedrooms

  • 883 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Living area | Flat-screen TV

Deluxe Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 883 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 4 Twin Beds, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 377 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Living area | Flat-screen TV

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 517 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Living area | Flat-screen TV

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 441 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Futons

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Exclusive Suite, Multiple Bedrooms, Accessible | Living area | Flat-screen TV

Exclusive Suite, Multiple Bedrooms, Accessible

  • 883 sq ft
  • 2 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed and 8 Twin Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, soundproofing, free WiFi

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 1076 sq ft
  • Sleeps 10
  • 2 Double Beds and 6 Twin Futons

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About the neighborhood

Tokyo

Located in Arakawa within 2 miles (3 km) of Ueno Park, Randor Residence Tokyo Suites is within a few miles (5 km) of other popular sights such as Sensoji Temple. This 11-room, 3-star aparthotel has in-room conveniences like refrigerators, microwaves, and electric kettles.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Nippori Textile Town - 14 min walk - 0.8 miles
  • Sumida River - 15 min walk - 0.8 miles
  • Joyful Minowa Shopping Street - 19 min walk - 1.1 miles
  • Yanaka Ginza Shopping Street - 5 min drive - 1.5 miles
  • Ueno Park - 6 min drive - 1.5 miles

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪しばらく 町屋店 - ‬3 min walk
  • ‪中華 華心苑 - ‬6 min walk
  • ‪フレッシュネスバーガー - ‬5 min walk
  • ‪麺屋 愛心 TOKYO - ‬6 min walk
  • ‪日高屋 - ‬6 min walk

About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Randor Residence Tokyo Suites features free WiFi in public areas, express check-in, and express check-out. Front-desk staff can assist with luggage storage and concierge services.
Each apartment is soundproofed and has an array of amenities, including a washing machine, a microwave, and a refrigerator. Guests can enjoy a flat-screen TV and stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, slippers, and bidets. Other standard amenities include a stovetop and an electric kettle. Limited housekeeping is available.

Similar properties

Quadruple Room, Non Smoking (See host's email for check in details) | Living area | Flat-screen TV
Randor Residence Tokyo Classic
  • Free WiFi
  • Air conditioning
  • Microwave
  • Soundproof rooms
8.2 out of 10, Very Good, 218 reviews
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The price is $69
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo

Frequently asked questions

What can I see within easy reach of Randor Residence Tokyo Suites?

This aparthotel is situated in Arakawa, close to Sensoji Temple, Tokyo Skytree, and Tokyo Dome. You'll also find Ueno Park and Ueno Zoo within a short drive.

Is there parking available at this aparthotel?

No, there isn't parking at this hotel.

Does Randor Residence Tokyo Suites have a casino?

No, Randor Residence Tokyo Suites doesn't have a casino.

Will I find an indoor pool at Randor Residence Tokyo Suites?

No, there is no indoor pool at this aparthotel.

Is Randor Residence Tokyo Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as concierge services.

Does Randor Residence Tokyo Suites have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Randor Residence Tokyo Suites feature a restaurant that includes a breakfast menu?

No, Randor Residence Tokyo Suites doesn't have a restaurant that serves breakfast.

Will Randor Residence Tokyo Suites allow pets to stay free of charge?

No, pets aren't allowed at Randor Residence Tokyo Suites.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

How far is the airport from Randor Residence Tokyo Suites?

The closest major airport to Randor Residence Tokyo Suites is Haneda Airport (HND), which is 17.5 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Randor Residence Tokyo Suites?

Yes, some guestrooms at Randor Residence Tokyo Suites offer a lanai.

Randor Residence Tokyo Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 117 out of 266 reviews
Rating 8 - Good. 63 out of 266 reviews
Rating 6 - Okay. 49 out of 266 reviews
Rating 4 - Poor. 13 out of 266 reviews
Rating 2 - Terrible. 24 out of 266 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Roxanna

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, room comfort
Very good hotel! Although it's a bit far from the city center, it's really easy to take the metro and get there. The rooms are amazing! The beds are really soft
Stayed 6 nights in Oct 2025

2/10 Terrible

Natasha

Disliked: Cleanliness, amenities, property conditions & facilities
The room had numerous holes on the walls, stains on the couch, dirt, and significant amounts of mold on the curtains. The hotel refused to change me rooms. I was unable to stay at the hotel. Do not book.
Stayed 5 nights in Sep 2025

6/10 Okay

Shuyi

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property is not well maintained. I had a room with stained walls and a sunken couch. The pillows also had stains on them. The pro to the property, is that it's in a quiet location with the bus stop just outside and the subway a few minutes walk away. It also has a convenience store right across.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 13 nights in Sep 2025

10/10 Excellent

Jisoo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Eugene

Traveled with family
Disliked: Cleanliness, amenities
While apartment is spacious and comfortable there were down sides: Property outdated. Train noise 24/7. Towels smell unpleasant. Sofa dirty with numerous stains. Cleaning not thorough, dust found almost everywhere. Draining liner was not replaced or cleaned therefore shower wasn’t draining. No glasses, very limited kitchenware: only one small pan and one huge pot. Staff not looking up from phones/computers when you come in.
Stayed 5 nights in Sep 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, love the location in the residential area. Super quiet and just peaceful
Stayed 5 nights in Sep 2025

10/10 Excellent

miyuki

Liked: Cleanliness, property conditions & facilities
Very nice place near the station
Stayed 6 nights in Sep 2025

2/10 Terrible

MASASHI

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
Stayed 8 nights in Sep 2025

6/10 Okay

シュンケツ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is cheap and quiet convient in transportation. However, there's no elevator for second floor, if you have large luggages, make sure you won't get second floor rooms in advance...
Stayed 3 nights in Aug 2025

8/10 Good

leizl

Traveled with family
Liked: Cleanliness, room comfort
everyday they provide clean and new towels
Stayed 6 nights in Aug 2025

8/10 Good

Dana, Dublin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was walking distance to the train stations.
Stayed 3 nights in Jul 2025

6/10 Okay

Satoru

Business traveler
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Property conditions & facilities
A little dingy but otherwise very nice staff and close to transportation. One A/C did not work in the middle of the summer
Stayed 3 nights in Jul 2025

2/10 Terrible

Hatsumi

Traveled with family
Disliked: Amenities, property conditions & facilities
Beware! Don’t believe the photos. The actual conditions are totally different! It was like a scam.. this hotel is so old and dirty. They don’t even repair the damages nor clean the room. Stains and damages are everywhere! It was a bad sanitary condition and we decided to leave as we didn’t want to stay there even for an hour. The front staff didn’t even know the manager’s contact number. It’s a strange management.
Stayed 3 nights in Jun 2025

8/10 Good

ALLEN

Traveled with family
Liked: Room comfort
It was a great stay at Randor Suites. The bathroom has an automatic filling soaking tub and shower. The room was large and easily accommodated the three adults. The kitchen was small, but usable. The washing machine works, but need to hang dry the clothes. Overall, a good place to stay and for the reasonable price.
Stayed 13 nights in May 2025

8/10 Good

Deo Gene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Randor Residence! It was very convenient for our family of five. The location is excellent — just a short walk to the train station, convenience stores, laundry facilities, and a great selection of restaurants. Everything we needed was close by, making our stay comfortable and stress-free.
Stayed 4 nights in May 2025

6/10 Okay

LeeAnna

Traveled with family
It was close to train stations and restaurants. The property itself was dingy and not well kept up with. The city me in Kyoto was amazing and I was hoping for the same experience.
Stayed 3 nights in Jun 2025

4/10 Poor

CARLY

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed with our apartment. It was dirty, run down, and not as described. It was supposed to have multiple beds and a kitchen, but the only furniture in the room when we arrived was one small double bed, a dirty dining table with sticky drink rings on it, and two wooden stools. The so called kitchen was one very small bench with a sink and hotplates, and an old mini fridge with no freezer section and that barely worked. When we asked about the multiple beds and microwave, they brought in an old microwave from the storeroom as well as a very dirty futon mattress that felt like sleeping on the floor. There wasn’t even a lounge of any kind and the kitchen utensils were incredibly limited. We ended up buying a camping mattress and toaster, and eating our toast out of bowls as there weren’t even any plates. There were also no proper blinds so we were woken up before 5am every morning as that’s when the sun comes up in Tokyo! The whole place was so depressing we considered just leaving, forfeiting the money we had paid, and staying at a different hotel. The only good thing about the place was the location.
Stayed 9 nights in May 2025

8/10 Good

Thuy

Traveled with family and small children
Liked: Cleanliness
Nice space a bit dusty and broken floor and stain on the couch was a damper. Close to station
Stayed 3 nights in May 2025

6/10 Okay

Christopher

Traveled with group
Disliked: Amenities, property conditions & facilities
So this isn't a full-service hotel, and anyone staying here would do well to set their expectations appropriately. The biggest upside of our long (2-week) stay was the size and brightness of the room. A big kitchen table (6 ppl) to work at. If you need to accommodate up to about 8 people, it'll be cozy but you can do it. The worst part was the condition of the apartment, which had a full-on busted couch (seats, arm), and was clean enough, but needed a deep clean. Honestly, every soft-surface in the hotel (rooms, lounge, etc.) needs to be cleaned with a steam-cleaner and stain remover, and then hit with febreeze. Nothing was dirty, but there were a lot of worn-in stains and a lack of "freshness." An overall nickel-and-diming feel to the proceedings. Had one really terse and crappy exchange with the hotel staff via email that was really surprising, which I chalked up to a translation error. Had one AMAZING interaction with hotel staffer "Nakatani" via email. He is literally the best staffer we encountered and I hope he is well compensated and sticks around, for the hotel's sake. Oh, and if you're sensitive to traffic or train noise, you really shouldn't stay here. All in all, this should be considered a deeply budget hotel and considering the amount of space you get for the relatively low-price, it's a decent trade off.
Stayed 15 nights in May 2025

8/10 Good

Jordan

Traveled with family and small children
Liked: Cleanliness
7/11. The room was clean and comfortable
Stayed 3 nights in May 2025