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Aparthotel

Randor Residence Tokyo Suites

3.0 star property
Aparthotel in Tokyo, near Ueno Park

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Photo gallery for Randor Residence Tokyo Suites

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Living area | Flat-screen TV
Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Living area | Flat-screen TV
Reception
Front of property
Family Suite, 3 Bedrooms | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Washer
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002
  • Place, Nippori Textile Town
    ‪14 min walk‬
  • Place, Sumida River
    ‪15 min walk‬
  • Place, Yanaka Ginza Shopping Street
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Living area | Flat-screen TV

Family Suite, 3 Bedrooms

  • 883 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Living area | Flat-screen TV

Deluxe Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 883 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 4 Twin Beds, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 377 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Living area | Flat-screen TV

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 517 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Living area | Flat-screen TV

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 441 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Futons

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Exclusive Suite, Multiple Bedrooms, Accessible | Living area | Flat-screen TV

Exclusive Suite, Multiple Bedrooms, Accessible

  • 883 sq ft
  • 2 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed and 8 Twin Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, soundproofing, free WiFi

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 1076 sq ft
  • Sleeps 10
  • 2 Double Beds and 6 Twin Futons

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About the neighborhood

Tokyo

Located in Arakawa within 2 miles (3 km) of Ueno Park, Randor Residence Tokyo Suites is within a few miles (5 km) of other popular sights such as Sensoji Temple. This 11-room, 3-star aparthotel has in-room conveniences like refrigerators, microwaves, and electric kettles.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Nippori Textile Town - 14 min walk - 0.8 miles
  • Sumida River - 15 min walk - 0.8 miles
  • Yanaka Ginza Shopping Street - 5 min drive - 1.5 miles
  • Ueno Park - 6 min drive - 1.5 miles
  • Ueno Zoo - 6 min drive - 1.7 miles

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪しばらく 町屋店 - ‬3 min walk
  • ‪つけ麺 あら田 - ‬3 min walk
  • ‪韓国料理ドヤジ - ‬4 min walk
  • ‪ワシマ・ミカ(・は星マーク) - ‬4 min walk
  • ‪フレッシュネスバーガー - ‬5 min walk

About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Randor Residence Tokyo Suites features free WiFi in public areas, express check-in, and express check-out. Front-desk staff can assist with luggage storage and concierge services.
Each apartment is soundproofed and has an array of amenities, including a washing machine, a microwave, and a refrigerator. Guests can enjoy a flat-screen TV and stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, slippers, and bidets. Other standard amenities include a stovetop and an electric kettle. Limited housekeeping is available.

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Exterior
Randor Residence Tokyo Classic
  • Free WiFi
  • Air conditioning
  • Soundproof rooms
  • Microwave
8.2 out of 10, Very Good, 216 reviews
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo

Frequently asked questions

What can I see within easy reach of Randor Residence Tokyo Suites?

This aparthotel is situated in Arakawa, close to Sensoji Temple, Tokyo Skytree, and Tokyo Dome. You'll also find Ueno Park and Tokyo National Museum within a short drive.

Is parking available on site at this aparthotel?

No, this hotel doesn't offer parking.

Does Randor Residence Tokyo Suites have a casino?

No, Randor Residence Tokyo Suites doesn't have a casino.

Will I find an indoor pool at Randor Residence Tokyo Suites?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Randor Residence Tokyo Suites?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as concierge services.

Are there hot tubs at Randor Residence Tokyo Suites?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Randor Residence Tokyo Suites feature a restaurant that includes a breakfast menu?

No, Randor Residence Tokyo Suites doesn't have a restaurant that serves breakfast.

Will Randor Residence Tokyo Suites allow pets to stay free of charge?

No, pets aren't allowed at Randor Residence Tokyo Suites.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How far is the airport from Randor Residence Tokyo Suites?

The closest major airport to Randor Residence Tokyo Suites is Haneda Airport (HND), which is 17.5 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Randor Residence Tokyo Suites?

Yes, some guestrooms at Randor Residence Tokyo Suites offer a lanai.

Randor Residence Tokyo Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 114 out of 254 reviews
Rating 8 - Good. 60 out of 254 reviews
Rating 6 - Okay. 44 out of 254 reviews
Rating 4 - Poor. 13 out of 254 reviews
Rating 2 - Terrible. 23 out of 254 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Eugene

Traveled with family
Disliked: Cleanliness, amenities
While apartment is spacious and comfortable there were down sides: Property outdated. Train noise 24/7. Towels smell unpleasant. Sofa dirty with numerous stains. Cleaning not thorough, dust found almost everywhere. Draining liner was not replaced or cleaned therefore shower wasn’t draining. No glasses, very limited kitchenware: only one small pan and one huge pot. Staff not looking up from phones/computers when you come in.
Stayed 5 nights in Sep 2025

6/10 Okay

シュンケツ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is cheap and quiet convient in transportation. However, there's no elevator for second floor, if you have large luggages, make sure you won't get second floor rooms in advance...
Stayed 3 nights in Aug 2025

8/10 Good

leizl

Traveled with family
Liked: Cleanliness, room comfort
everyday they provide clean and new towels
Stayed 6 nights in Aug 2025

8/10 Good

Dana, Dublin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was walking distance to the train stations.
Stayed 3 nights in Jul 2025

6/10 Okay

Satoru

Business traveler
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Property conditions & facilities
A little dingy but otherwise very nice staff and close to transportation. One A/C did not work in the middle of the summer
Stayed 3 nights in Jul 2025

2/10 Terrible

Hatsumi

Traveled with family
Disliked: Amenities, property conditions & facilities
Beware! Don’t believe the photos. The actual conditions are totally different! It was like a scam.. this hotel is so old and dirty. They don’t even repair the damages nor clean the room. Stains and damages are everywhere! It was a bad sanitary condition and we decided to leave as we didn’t want to stay there even for an hour. The front staff didn’t even know the manager’s contact number. It’s a strange management.
Stayed 3 nights in Jun 2025

8/10 Good

ALLEN

Traveled with family
Liked: Room comfort
It was a great stay at Randor Suites. The bathroom has an automatic filling soaking tub and shower. The room was large and easily accommodated the three adults. The kitchen was small, but usable. The washing machine works, but need to hang dry the clothes. Overall, a good place to stay and for the reasonable price.
Stayed 13 nights in May 2025

8/10 Good

Deo Gene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Randor Residence! It was very convenient for our family of five. The location is excellent — just a short walk to the train station, convenience stores, laundry facilities, and a great selection of restaurants. Everything we needed was close by, making our stay comfortable and stress-free.
Stayed 4 nights in May 2025

6/10 Okay

LeeAnna

Traveled with family
It was close to train stations and restaurants. The property itself was dingy and not well kept up with. The city me in Kyoto was amazing and I was hoping for the same experience.
Stayed 3 nights in Jun 2025

4/10 Poor

CARLY

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed with our apartment. It was dirty, run down, and not as described. It was supposed to have multiple beds and a kitchen, but the only furniture in the room when we arrived was one small double bed, a dirty dining table with sticky drink rings on it, and two wooden stools. The so called kitchen was one very small bench with a sink and hotplates, and an old mini fridge with no freezer section and that barely worked. When we asked about the multiple beds and microwave, they brought in an old microwave from the storeroom as well as a very dirty futon mattress that felt like sleeping on the floor. There wasn’t even a lounge of any kind and the kitchen utensils were incredibly limited. We ended up buying a camping mattress and toaster, and eating our toast out of bowls as there weren’t even any plates. There were also no proper blinds so we were woken up before 5am every morning as that’s when the sun comes up in Tokyo! The whole place was so depressing we considered just leaving, forfeiting the money we had paid, and staying at a different hotel. The only good thing about the place was the location.
Stayed 9 nights in May 2025

8/10 Good

Thuy

Traveled with family and small children
Liked: Cleanliness
Nice space a bit dusty and broken floor and stain on the couch was a damper. Close to station
Stayed 3 nights in May 2025

6/10 Okay

Christopher

Traveled with group
Disliked: Amenities, property conditions & facilities
So this isn't a full-service hotel, and anyone staying here would do well to set their expectations appropriately. The biggest upside of our long (2-week) stay was the size and brightness of the room. A big kitchen table (6 ppl) to work at. If you need to accommodate up to about 8 people, it'll be cozy but you can do it. The worst part was the condition of the apartment, which had a full-on busted couch (seats, arm), and was clean enough, but needed a deep clean. Honestly, every soft-surface in the hotel (rooms, lounge, etc.) needs to be cleaned with a steam-cleaner and stain remover, and then hit with febreeze. Nothing was dirty, but there were a lot of worn-in stains and a lack of "freshness." An overall nickel-and-diming feel to the proceedings. Had one really terse and crappy exchange with the hotel staff via email that was really surprising, which I chalked up to a translation error. Had one AMAZING interaction with hotel staffer "Nakatani" via email. He is literally the best staffer we encountered and I hope he is well compensated and sticks around, for the hotel's sake. Oh, and if you're sensitive to traffic or train noise, you really shouldn't stay here. All in all, this should be considered a deeply budget hotel and considering the amount of space you get for the relatively low-price, it's a decent trade off.
Stayed 15 nights in May 2025

8/10 Good

Jordan

Traveled with family and small children
Liked: Cleanliness
7/11. The room was clean and comfortable
Stayed 3 nights in May 2025

6/10 Okay

Leonard

Traveled with family
Disliked: Room comfort
Hotel for the most part was good. Our room on the other hand, we had some broken windows, no room number on the door, broken curtains, the toilet paper holder needs a little tightening on the screws, the remote for the ac has some crust on it, window sill was dusty, one of the doors had a hole on it, damage to the center devider ,and the projector did not work. We ended up just using our hotel room for storage. I can see lots of potential since the room was very spacious and bus station was right outside the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Great hotel. Clean. Friendly staff. Good location.

This was booked half hour before we arrived because the last one didn't work out. We paid more than what we normally would pay but it was necessary and hotel had an elevator. We booked the last room and arrived just before 10pm. No issues with finding it or checking in. Near bus stop and 12-20 minutes walk to train station depending on the station. Several convience stores nearby. Decent area and clean but can be a bit noisy at times with traffic. View of sky tower outside our windows. The room was lacking some things but we spoke to front desk and they took care of it right away. Would recommend for a family stay.
Stayed 3 nights in May 2025

10/10 Excellent

Arjun

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was walkable distance from the location which help lots with time management
Stayed 7 nights in May 2025

2/10 Terrible

Tioata

Disliked: Cleanliness, amenities, property conditions & facilities
didn’t oike anything, the place was full of mold, dust altogether was just dirty and unhygienic. Oven didn't work couldn't cook the food we brought so it was a waste of our money. Told them and they said to use the microwave 😡. Smell in the room was so bloody bad. Fake advertising 😡.
Stayed 7 nights in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property provided lots of space compared to previous places we stayed at. It was comfortable and had everything we needed for our family of five. The people working there were very friendly and helpful. We wanted our towels replaced and though it looked like they were done their shift and about to leave, they put in the effort to get us new towels. Only complaint was that the sofa was dirty with stains. We didn't really need the sofa, but they really should replace it.
Stayed 4 nights in Apr 2025

10/10 Excellent

gabriela, Yuba City

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and modern. We loved that it had a full size fridge, stove, and microwave. The beds were comfortable as well.
Stayed 4 nights in Apr 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Niki

Stayed 7 nights in Apr 2025

4/10 Poor

Luisa

Disliked: Cleanliness, property conditions & facilities
Poor conditions of the hall and some items in bad condition inside. The area is not bad but is far from everything. The best thing is de 7 eleven so close.
Stayed 2 nights in Apr 2025

4/10 Poor

Sheryl

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Would not recommend. Designed more like a youth hostel. Biggest issues were the MIA front desk staff and the cleanliness of the room (particularly the bath tub/shower area). We had other issues with clarity in communication over check out but the main reasons why we booked these facilities - to have a front desk for help and an "upgraded" room for the bath - failed on both fronts. I'm pretty sure the bathtub had not been cleaned and disinfected in quite some time. The walls and furniture were all damaged and the trashcans (like the lids) were dirty. So if you expect the room to be updated and/or clean and any help from the front desk, this would not be the place for you. There are better options at this price point out there.
Stayed 4 nights in Apr 2025