Aparthotel

Randor Residence Tokyo Suites

3.0 star property

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Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Individually decorated, individually furnished, soundproofing, free WiFi
Exterior
Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Living area | Flat-screen TV
Presidential Studio Suite, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, soundproofing, free WiFi
Presidential Studio Suite, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, soundproofing, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Washer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002
  • Place, Nippori Textile Town
    ‪14 min walk‬
  • Place, Sumida River
    ‪15 min walk‬
  • Place, Yanaka Ginza Shopping Street
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

Family Suite, 3 Bedrooms

  • 883 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed, 7 Twin Futons and 1 Twin Sofa Bed

Deluxe Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 883 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 4 Twin Beds, 7 Twin Futons and 1 Twin Sofa Bed

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 377 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 517 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 441 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Futons

Exclusive Suite, Multiple Bedrooms, Accessible

  • 883 sq ft
  • 2 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed and 8 Twin Futons

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 1076 sq ft
  • Sleeps 10
  • 2 Double Beds and 6 Twin Futons

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About the neighborhood

Tokyo

Located in Arakawa within 2 miles (3 km) of Ueno Park, Randor Residence Tokyo Suites is within a few miles (5 km) of other popular sights such as Sensoji Temple. This 11-room, 3-star aparthotel has in-room conveniences like refrigerators, microwaves, and electric kettles.

What's nearby

  • Nippori Textile Town - 14 min walk - 0.8 miles
  • Sumida River - 15 min walk - 0.8 miles
  • Joyful Minowa Shopping Street - 19 min walk - 1.1 miles
  • Yanaka Ginza Shopping Street - 5 min drive - 1.5 miles
  • Ueno Park - 6 min drive - 1.5 miles

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬5 min walk
  • ‪日高屋 - ‬6 min walk
  • ‪中華 華心苑 - ‬6 min walk
  • ‪つけ麺 あら田 - ‬3 min walk
  • ‪韓国料理ドヤジ - ‬4 min walk

About this property

Randor Residence Tokyo Suites

Randor Residence Tokyo Suites features free WiFi in public areas, express check-in, and express check-out. Front-desk staff can assist with concierge services and luggage storage.
Each apartment is soundproofed and has an array of amenities, including a washing machine, a microwave, and a refrigerator. Guests can enjoy a flat-screen TV and stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, bidets, and slippers. Other standard amenities include a stovetop and an electric kettle. Limited housekeeping is available.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo

Frequently asked questions

What can I see within easy reach of Randor Residence Tokyo Suites?

This aparthotel is situated in Arakawa within a short 15-minute walk of Nippori Textile Town. You'll also find Ueno Park and Sensoji Temple within a short drive.

How much does it cost to stay at Randor Residence Tokyo Suites?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Randor Residence Tokyo Suites on Apr 26, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Randor Residence Tokyo Suites?

No, this aparthotel doesn't offer parking.

Does Randor Residence Tokyo Suites have a casino?

No, Randor Residence Tokyo Suites doesn't have a casino.

Will I find an indoor pool at Randor Residence Tokyo Suites?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Randor Residence Tokyo Suites?

Couples staying at this aparthotel will appreciate amenities like free wired internet and slippers as well as concierge services.

Does Randor Residence Tokyo Suites have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Randor Residence Tokyo Suites feature a restaurant that includes a breakfast menu?

No, Randor Residence Tokyo Suites doesn't have a restaurant that serves breakfast.

Will Randor Residence Tokyo Suites allow pets to stay free of charge?

No, pets aren't allowed at Randor Residence Tokyo Suites.

Does Randor Residence Tokyo Suites have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

How far is the airport from Randor Residence Tokyo Suites?

The closest major airport to Randor Residence Tokyo Suites is Haneda Airport (HND), which is 17.5 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Randor Residence Tokyo Suites?

Yes, some apartments at Randor Residence Tokyo Suites offer a lanai.

Randor Residence Tokyo Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 121 out of 272 reviews
Rating 8 - Good. 64 out of 272 reviews
Rating 6 - Okay. 50 out of 272 reviews
Rating 4 - Poor. 13 out of 272 reviews
Rating 2 - Terrible. 24 out of 272 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kwang seok

Traveled with partner
Disliked: Amenities, property conditions & facilities
The building condition was poor and maintenance of facility was poor.
Stayed 4 nights in Dec 2025

2/10 Terrible

Kirstine Gail

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dont let the pictures deceive you. The actual room we stayed at was dirty. The couch was nasty. It had stains all over. The towels and linens had stains too, even the walls had stains all over. The room seemed like it wasn’t cleaned. Very disappointed
Stayed 2 nights in Nov 2025

2/10 Terrible

linh

Traveled with group
Disliked: Cleanliness, room comfort
The room had mold and when we asked to give a compensation they refused because of the no cancellations but that cancellation did not mention mold! All they offered was a two hour extra stay and cleaned the shower. There was fired blood on the mat. Mold in the ac and shower. We were also locked out by the time we got back for the extra two hour stay. There was also other stuff smeared on the walls that I did not try to even take a hard look at. There’s cracks bulges in the walls. Broken furniture
Stayed 7 nights in Nov 2025

2/10 Terrible

Thanh-Thao

Do not book this hotel. There
Stayed 3 nights in Nov 2025

10/10 Excellent

Abagail

Liked: Cleanliness, amenities, property conditions & facilities
Laundry unit was convenient. Station close by. I'm not bothered by street sounds, but my travel mates said it was a little loud. I've stayed at both Randor Residence in Arakawa, and both are very wonderful to stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious
Stayed 4 nights in Nov 2025

6/10 Okay

Christine

Stayed 4 nights in Nov 2025

8/10 Good

Aaron

Stayed 3 nights in Nov 2025

8/10 Good

Trung

Liked: Cleanliness, room comfort
Front desk staffs were not always present, we had to self check in on arrival. Self check in was easy to do. Hotel doesn't offer daily room cleaning.
Stayed 4 nights in Nov 2025

6/10 Okay

Poppy

Disliked: Cleanliness
We had a nice short stay at this hotel. Whilst the rooms could definitely be upgraded with some stains and holes in the wall, it was sufficient for what we needed in terms of size and location. Only real issues we had were working the air con system, the loud hoovering outside our door for a couple of hours and lack of luggage transfer.
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Traveled with family
Great location. Great customer service. Wish the room would be more updated (furniture, beddings, floors, etc). Towels were a bit dingy and could use an update too. Our windows faced the main road and it was loud. Tried to seal the windows shut but seemed like some were not working properly. Because of this, there wasn’t a tight seal and the condensation from outside made the windows wet with water. Other than that it’s such a great place for families and convenient to have 7-11 right across the street!
Stayed 3 nights in Oct 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, room comfort
Very good hotel! Although it's a bit far from the city center, it's really easy to take the metro and get there. The rooms are amazing! The beds are really soft
Stayed 6 nights in Oct 2025

2/10 Terrible

Natasha

Disliked: Cleanliness, amenities, property conditions & facilities
The room had numerous holes on the walls, stains on the couch, dirt, and significant amounts of mold on the curtains. The hotel refused to change me rooms. I was unable to stay at the hotel. Do not book.
Stayed 5 nights in Sep 2025

6/10 Okay

Shuyi

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property is not well maintained. I had a room with stained walls and a sunken couch. The pillows also had stains on them. The pro to the property, is that it's in a quiet location with the bus stop just outside and the subway a few minutes walk away. It also has a convenience store right across.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 13 nights in Sep 2025

10/10 Excellent

Jisoo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Eugene

Traveled with family
Disliked: Cleanliness, amenities
While apartment is spacious and comfortable there were down sides: Property outdated. Train noise 24/7. Towels smell unpleasant. Sofa dirty with numerous stains. Cleaning not thorough, dust found almost everywhere. Draining liner was not replaced or cleaned therefore shower wasn’t draining. No glasses, very limited kitchenware: only one small pan and one huge pot. Staff not looking up from phones/computers when you come in.
Stayed 5 nights in Sep 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, love the location in the residential area. Super quiet and just peaceful
Stayed 5 nights in Sep 2025

10/10 Excellent

miyuki

Liked: Cleanliness, property conditions & facilities
Very nice place near the station
Stayed 6 nights in Sep 2025

2/10 Terrible

MASASHI

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
Stayed 8 nights in Sep 2025

6/10 Okay

シュンケツ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is cheap and quiet convient in transportation. However, there's no elevator for second floor, if you have large luggages, make sure you won't get second floor rooms in advance...
Stayed 3 nights in Aug 2025

8/10 Good

leizl

Traveled with family
Liked: Cleanliness, room comfort
everyday they provide clean and new towels
Stayed 6 nights in Aug 2025

8/10 Good

Dana, Dublin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was walking distance to the train stations.
Stayed 3 nights in Jul 2025