The 40th floor lounge was excellent. The only place in Japan that knows how to make a dirty martini. My travel site made a mistake with my reservation and the staff at Krio was very unhelpful in getting it resolved.
I have stayed at the Keio Plaza about ten times. Convenient location and easy access to Shinjuku Station. Very quiet property with attentive staff. Remarkably, for the first time ever the front desk staff allowed me a late check out with no extra fee. They are usually extremely strict on this, but perhaps the hotel is gradually realizing allowing people an extra hour or two is not a disaster.
Close to Shinjuku station and shopping malls. Lots of restaurants in the neighborhood.
Great location, helpful staff, and a comfortable room!
The staff is very helpful and friendly. The breakfast buffet was excellent, probably the best food that I have had in a long time.
Internet was intermittent. Very frustrating for a high end hotel.
The Keio Plaza Hotel is conveniently located near 2 stations in Shinjuku. The Limo Bus also makes a stop to the hotel for transportation to and from the airport. The hotel is beautiful and the staff is very friendly. There is an area with shops and a variety of restaurants nearby. We brought a toddler on vacation with us. The hotel does not have cribs but they have bed rails which we opted not to use. Each room comes with a smart phone with Google maps. I didn't need to use my wifi hot spot. It is also located directly across from the Metro Gov't Bldg which has an observatory that is free and open to the public. You can see Mt. Fuji on a clear day. I recommend this hotel to anyone visiting Japan.
Location was perfect from the station and street eats... Liked the handy free phone you could use....it made getting around easier and tried many of the recommendations. Would highly recommend this hotel and will return..
The western/Japanese buffet breakfast is great! Our first room was great with a nespresso machine! Our second room didn’t have the upgrade :( great location and ease to get the airport shuttle directly from the hotel and Disney.
Great hotel for any first-time visitors to Tokyo. The staff was helpful, the rooms were clean and comfortable, and the location was ideal. If I ever get the chance to go back, I’d pick this hotel again without a second thought
long line to ck-in, not enough places to sit in lobby, very noisy.
Given the high level of stardards you would expect in Japan, this hotel falls short of those expectations. The bedding and carpet showed lots of unpleasant looking stains. The design of the closet made it difficult to hang clothing normally. And the bathroom was so outdated and in need of a serious remodel. Will never stay here again. The Century Southern Hotel located close by is a much higher quality hotel for the same price category.
Kind staff, accommodating and best experience. Walkable to food and shops
Located in Shinjuku, Keio Plaza Hotel Tokyo is within a 5-minute walk of Tokyo Metropolitan Government Building and within 15 minutes of other popular attractions like Shinjuku Central Park. This 1455-room, 4.5-star hotel has 11 restaurants along with conveniences like free in-room WiFi and a fitness center.
There are ample dining options with 11 onsite restaurants, including スーパーブッフェ グラスコート, which specializes in fusion cuisine. Get a pick-me-up at the 3 coffee shops/cafés. For your convenience, a full breakfast is served for a fee each morning from 5:00 AM to 11:00 AM.
All 1455 soundproofed accommodations feature a separate bedroom. 60-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and free newspapers are also standard.
At Keio Plaza Hotel Tokyo, guests enjoy karaoke, a fitness center, and free WiFi in public areas. If you drive, self parking is JPY 1000 per night, or you can take advantage of the airport shuttle (available 24 hours) for JPY 3200 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, a computer station, and laundry facilities.
The 40th floor lounge was excellent. The only place in Japan that knows how to make a dirty martini. My travel site made a mistake with my reservation and the staff at Krio was very unhelpful in getting it resolved.
I have stayed at the Keio Plaza about ten times. Convenient location and easy access to Shinjuku Station. Very quiet property with attentive staff. Remarkably, for the first time ever the front desk staff allowed me a late check out with no extra fee. They are usually extremely strict on this, but perhaps the hotel is gradually realizing allowing people an extra hour or two is not a disaster.
Close to Shinjuku station and shopping malls. Lots of restaurants in the neighborhood.
Great location, helpful staff, and a comfortable room!
The staff is very helpful and friendly. The breakfast buffet was excellent, probably the best food that I have had in a long time.
Internet was intermittent. Very frustrating for a high end hotel.
