Keio Plaza Hotel Tokyo

4.5 star property
Luxury hotel with 10 restaurants and bars
VIP Access

Choose dates to view prices

Photo gallery for Keio Plaza Hotel Tokyo

Seasonal outdoor pool, open 9:00 AM to 7:30 PM, lifeguards on site
Creator video - submitted by George Avelino
Skyscrapers stand tall in the city's vibrant urban landscape.
Experience the warm ambiance of our traditional corridor, featuring a unique blend of classic and modern elements.
Two beds with white linens and brown headboards, a small table, and a comfortable armchair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Tokyo Metropolitan Government Building
    ‪2 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.6 out of 10
Excellent
(17 reviews)
  • 324 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 366 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Select Twin Connecting Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 764 sq ft
  • City view
  • Sleeps 8
  • 4 Large Twin Beds

Deluxe Select Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 253 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.6 out of 10
Exceptional
(13 reviews)
  • 363 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 253 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non Smoking (Universal Design)

7.6 out of 10
Good
(4 reviews)
  • 382 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite Twin, Non Smoking (Universal Design)

  • 725.4 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Superior South Wing King, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 324 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Pure Wellness Room - Twin Room - Non Smoking

  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

9.0 out of 10
Wonderful
(2 reviews)
  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Standard Plus Double, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 253 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.4 out of 10
Exceptional
(14 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Luxe Double, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 324 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • 764 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(22 reviews)
  • 363 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

8.8 out of 10
Excellent
(6 reviews)
  • 441 sq ft
  • City view
  • Sleeps 8
  • 3 Large Twin Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Plus Double, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 382 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Twin, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 324 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Plus Twin Room (Triple)

9.8 out of 10
Exceptional
(6 reviews)
  • 382 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Plaza Luxe King, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Plus - Twin Room

8.0 out of 10
Very good
(1 review)
  • 253 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Luxury Family Room, Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 498 sq ft
  • City view
  • Sleeps 9
  • 5 Large Twin Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

9.8 out of 10
Exceptional
(16 reviews)
  • 432 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South King (Non-Smoking)

8.8 out of 10
Excellent
(5 reviews)
  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 324 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

South Tower Plaza Superior Queen Room

  • Sleeps 2

Main Tower Premier Grand Suite

  • Sleeps 2

Standard Single Room

  • Sleeps 1

South Tower Plaza Deluxe King Room

  • Sleeps 2

Main Tower Junior Suite Twin (Universal Design)

  • Sleeps 2

Main Tower Standard Room

  • Sleeps 2

South Tower Plaza Deluxe Twin Room

  • Sleeps 3

South Tower Plaza Superior Twin Room Non-smoking

  • Sleeps 2

Main Tower Standard Double Room

  • Sleeps 2

Main Tower Superior Plus Twin Room

  • Sleeps 3

Main Tower Plaza Deluxe Twin Room Smoking

  • Sleeps 2

Main Tower Superior Twin Room Smoking

  • Sleeps 3

Deluxe Select Twin

  • Sleeps 2

South Tower Plaza Deluxe Room

  • Sleeps 2

South Tower Plaza Superior Room

  • Sleeps 2

Main Tower Premier Grand Twin Suite

  • Sleeps 2

South Tower Luxe King Room

  • Sleeps 2

Main Tower Standard Twin Room Smoking

  • Sleeps 2

Main Tower Luxury Family Room

  • Sleeps 5

Main Tower Luxury Deluxe Twin (Universal Design)

  • Sleeps 2

Main Tower Premier Grand King Suite

  • Sleeps 2

Main Tower Club Room Premier Grand wide King Room

  • Sleeps 2

Main Tower Standard Plus Double Room

  • Sleeps 2

Main Tower Plaza Superior Twin Room Non smoking

  • Sleeps 3

South Tower Plaza Luxe Twin Room

  • Sleeps 3

Main Tower Plaza Deluxe Twin Room Non smoking

  • Sleeps 2

Main Tower Standard Double Room Smoking

  • Sleeps 2

Main Tower Club Room Premier Grand King Room

  • Sleeps 2

South Tower Plaza Luxe Queen Room

  • Sleeps 2

Main Tower Club Room Premier Grand Twin Room

  • Sleeps 2

Main Tower Superior Twin Room

  • Sleeps 3

Main Tower Deluxe Twin (Universal Design)

  • Sleeps 2

Main Tower Deluxe Plus Queen Room

  • Sleeps 2

Main Tower Club Room Premier Grand Two Queen Room

  • Sleeps 4

Main Tower Standard Twin Room Non smoking

  • Sleeps 2

Main Tower Standard Twin Room

  • Sleeps 2

Plaza Superior South Twin 20F above(Non-smoking)

  • Sleeps 3

South Tower Plaza Luxe Corner Room

  • Sleeps 2

Main Tower Standard Double Room Non smoking

  • Sleeps 2

South Tower Plaza Superior King Room

  • Sleeps 3

South Tower Plaza Superior Twin Room With Extra Bed

  • Sleeps 3

Main Tower Deluxe Plus Twin Room

  • Sleeps 2

Main Tower Plaza Superior Twin Room Smoking

  • Sleeps 3

Main Tower Superior Twin Room Non smoking

  • Sleeps 3

Deluxe Select Twin Connecting Room

  • Sleeps 4

Main Tower Plaza Deluxe Twin Room

  • Sleeps 2

South Tower Plaza Deluxe Triple Room

  • Sleeps 3

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About the neighborhood

Tokyo

Located in Shinjuku, Keio Plaza Hotel Tokyo is adjacent to Shinjuku Mitsui Building and within a 5-minute walk of other popular sights like Pentax Square. This 1452-room, 4.5-star hotel welcomes guests with 10 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Tokyo Metropolitan Government Building - 2 min walk - 0.1 miles
  • Shinjuku Sumitomo Building - 3 min walk - 0.2 miles
  • Shinjuku I Land - 3 min walk - 0.2 miles
  • Shinjuku Gyoen National Garden - 15 min walk - 0.8 miles
  • Meiji Jingu Shrine - 3 min drive - 1.5 miles

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪スターバックス - ‬3 min walk
  • ‪あるでん亭新宿店 - ‬4 min walk
  • ‪オールデイダイニング 樹林 - ‬2 min walk
  • ‪Sizzler - ‬4 min walk
  • ‪アートラウンジ デュエット - ‬2 min walk

About this property

Keio Plaza Hotel Tokyo

Luxury hotel with 10 restaurants and bars
Renovated in 2020, Keio Plaza Hotel Tokyo offers a gym, free WiFi in public areas, and a seasonal outdoor pool. If you drive, self parking is JPY 1000 per night, or you can take advantage of the airport shuttle at scheduled times for JPY 1250 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a meeting room, a computer station, and laundry facilities.
40-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, free newspapers, and safes. Private bathrooms are not ensuite.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,500 for adults and JPY 3,500 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ グラスコート
  • 和食 かがり
  • 寿司 久兵衛
  • 鉄板焼 やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Baby toys
  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 35000 per night

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 3500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 35000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 19 to September 28.
  • Pool access available from 9:00 AM to 7:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

What can I see close to Keio Plaza Hotel Tokyo?

This hotel is situated in Shinjuku, just steps from Tokyo Metropolitan Government Building and Pentax Square, and within a short walk of Shinjuku I Land. You'll also find Shibuya Crossing and Tokyo Dome within a short drive.

Will I be able to park at Keio Plaza Hotel Tokyo?

Yes, parking is offered for JPY 1,000 per night with in/out privileges. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Does Keio Plaza Hotel Tokyo include a casino on the premises?

No, Keio Plaza Hotel Tokyo doesn't have a casino.

Is there an indoor pool at Keio Plaza Hotel Tokyo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 7:30 PM and the seasonal pool will be open from July 19 until September 28.

What amenities will couples enjoy at Keio Plaza Hotel Tokyo?

There are many amenities for couples at this hotel, including in-room massages as well as 5 bars and 10 restaurants.

Are there hot tubs at Keio Plaza Hotel Tokyo?

No, this hotel doesn't have a spa tub.

Does Keio Plaza Hotel Tokyo have a restaurant with a breakfast menu?

Yes, Keio Plaza Hotel Tokyo has 10 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Keio Plaza Hotel Tokyo allow pets to stay free of charge?

No, pets aren't allowed at Keio Plaza Hotel Tokyo though service animals are welcome.

Does Keio Plaza Hotel Tokyo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Keio Plaza Hotel Tokyo?

The closest major airport to Keio Plaza Hotel Tokyo is Haneda Airport (HND), which is 18 mi away (38 minutes by car).

Are there rooms with balconies at Keio Plaza Hotel Tokyo?

No, you won't find guestrooms with balconies at Keio Plaza Hotel Tokyo.

Does Keio Plaza Hotel Tokyo have a wedding venue?

Take advantage of the wedding venue at Keio Plaza Hotel Tokyo if you plan to say "I do" during your trip.

Keio Plaza Hotel Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1672 out of 2463 reviews
Rating 8 - Good. 526 out of 2463 reviews
Rating 6 - Okay. 156 out of 2463 reviews
Rating 4 - Poor. 69 out of 2463 reviews
Rating 2 - Terrible. 40 out of 2463 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service. Plenty of room
Stayed 1 night in May 2025

10/10 Excellent

Krystle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here with our two kids. The staff were thoughtful and made us feel welcome. Club Lounge was excellent. We will be back!
Stayed 7 nights in Apr 2025

10/10 Excellent

Heang Siang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

david august

Stayed 4 nights in Apr 2025

10/10 Excellent

GEORGE, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff !
Stayed 2 nights in Feb 2025

10/10 Excellent

Jordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly central location. Fantastic hotel with beautiful views!
Stayed 2 nights in Apr 2025

6/10 Okay

Magdalena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms need to be updated. The rooms havent been updated since the 70’s.
Stayed 1 night in Apr 2025

6/10 Okay

Gilda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expensive hotel for the condition and ammenties provided
Stayed 1 night in Apr 2025

10/10 Excellent

Alasdair

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Srinivas

Liked: Amenities
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location, wonderful staff and great facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Dzianis Stanislavovich

Stayed 6 nights in Apr 2025

6/10 Okay

Nadja, Georgetown

Traveled with partner
Liked: Amenities
The front desk took forever. I don’t understand why there was always a long line and why everything was so complicated. The room was spacious and quiet. But the bathroom is outdated and there was mold in the shower. The bars on the 45th and 47th floor were great and food was good too. Overall a good hotel but overpriced and not really service oriented. Whenever you need something you will be send to another counter or staff member, which was really annoying. Need coins for the laundry room? Get in line at the front desk for 20min. Need an umbrella? The clerk will send you to the porter.
Stayed 3 nights in Apr 2025

8/10 Good

Riley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Dustin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Fredrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to tokyo and the staff and experience at keio plaza was truly unforgettable. I had a very difficult airplane trip into tokyo, but the hotel staff and amenities help me turned a poor start into a great finish.
Stayed 10 nights in Apr 2025

10/10 Excellent

Kerilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Keio Plaza Hotel Tokyo as a family of four—two adults and two kids (14 and 5)—in a triple room setup. From the moment we arrived, the service stood out. A porter greeted us and brought our bags up to the room, which was a welcome touch after stepping off the airport limousine bus that conveniently stops right at the hotel. The hotel itself is large, with several restaurants and even a 7-Eleven on-site, but it never felt overly crowded. The location was excellent for our needs—centrally located in Shinjuku, right near the Tokyo Metropolitan Government Building (which has a great free observation deck) and a park nearby for the kids to stretch their legs. The train station is about 700 meters away, but the covered walkway makes it an easy and comfortable stroll—even with kids and luggage. The room was spacious, with three beds and still plenty of space for suitcases and moving around without feeling cramped. One huge perk was the Good Neighbor Shuttle to Tokyo DisneySea. It made our Disney day super convenient—no navigating trains or transfers. Just be sure to reserve your spot ahead of time (it’s free!). Overall, Keio Plaza was a fantastic base for our Tokyo adventures—great service, space, and location. Would absolutely stay here again.
Stayed 4 nights in Apr 2025

8/10 Good

yulia, Glendale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2025

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff... Nice clean place
Stayed 3 nights in Apr 2025

10/10 Excellent

Alanna

Stayed 5 nights in Apr 2025

10/10 Excellent

Elaine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellent, staff friendly and helpful. Free bus to Disneyland save time and no need worry about Transportation.
Stayed 7 nights in Apr 2025

10/10 Excellent

Baljinder

Stayed 1 night in Mar 2025

10/10 Excellent

Weilin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Brijesh

Stayed 4 nights in Apr 2025