Keio Plaza Hotel Tokyo

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Photo gallery for Keio Plaza Hotel Tokyo

1 bedroom, in-room safe, laptop workspace, blackout drapes
Creator video - submitted by Kensho Quest
Exterior
Free toiletries, hair dryer, slippers, bidet
9 restaurants; breakfast, lunch, and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Place, Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Place, Shinjuku Sumitomo Building
    ‪3 min walk‬
  • Place, Shinjuku I Land
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Plaza Luxe Double, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Double Room, Non Smoking

9.6 out of 10
Exceptional
(22 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Plaza Superior South Wing Twin, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 363 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Plus Double, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 363 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Plus Double, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Plaza Superior South Wing King, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Twin, Non Smoking (Universal Design)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Large Twin Beds
  • Free WiFi

Junior Suite Twin, Non Smoking (Universal Design)

  • City view
  • 725 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Plaza Deluxe South Wing Twin (Non-Smoking)

9.8 out of 10
Exceptional
(22 reviews)
  • City view
  • 432 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

Plaza Deluxe South King (Non-Smoking)

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 432 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Luxury Family Room, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 9
  • 5 Large Twin Beds
  • Free WiFi

Plaza Luxe King, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 432 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Select Twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Select Twin Connecting Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Large Twin Beds
  • Free WiFi

Pure Wellness Room - Twin Room - Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Standard Plus - Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Plus Twin Room (Triple)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Plaza Standard Twin, Non smoking, No bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Plaza Superior Twin, Non smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

Japanese Suite Twin, Non smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Luxury Suite Twin, Non smoking

  • City view
  • 1421 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Tokyo

Located in Shinjuku, Keio Plaza Hotel Tokyo is next to popular attractions like Tokyo Metropolitan Government Building and Shinjuku Mitsui Building. This 1452-room, 4.5-star hotel welcomes guests with 9 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.1 miles
  • Shinjuku Mitsui Building - 3 min walk - 0.2 miles
  • Shinjuku Sumitomo Building - 3 min walk - 0.2 miles
  • Shinjuku Central Park - 4 min walk - 0.3 miles
  • Shinjuku I Land - 5 min walk - 0.3 miles

Getting around

  • Tochomae Station - 2 min walk
  • Shinjuku Station - 10 min walk
  • Haneda Airport (HND) - 49 min drive

Restaurants

  • ‪Keio Plaza Hotel Club Lounge - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪オールデイダイニング 樹林 - ‬2 min walk
  • ‪コメダ珈琲店 - ‬4 min walk
  • ‪あるでん亭 - ‬6 min walk

About this property

Keio Plaza Hotel Tokyo

Keio Plaza Hotel Tokyo features a gym, free WiFi in public areas, and a meeting room. If you drive, self parking is JPY 1000 per night, or you can take advantage of the airport shuttle at scheduled times for JPY 1400 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a computer station, laundry facilities, and a convenience store.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other amenities include refrigerators, electric kettles, and free newspapers.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 9:00 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 5,000 for adults and JPY 4,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ グラスコート
  • メインバー ブリアン
  • 寿司 久兵衛
  • 鉄板焼 やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Family friendly

  • Free theme park shuttle
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 4000 for children
  • Airport shuttle fee: JPY 1400 per person (one-way)
  • Airport shuttle fee per child: JPY 700 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio

Keio Hotel

Keio Hotel Tokyo Plaza

Keio Plaza Tokyo

Keio Tokyo Plaza

Keio Plaza Hotel Tokyo Shinjuku

Keio Plaza Shinjuku

Keio Plaza Hotel Tokyo

Keio Plaza Hotel

Keio Plaza

Keio Plaza Hotel Tokyo Hotel

Keio Plaza Hotel Tokyo Tokyo

Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

What can I see close to Keio Plaza Hotel Tokyo?

This hotel is situated in Shinjuku, just steps from Pentax Square and Tokyo Metropolitan Government Building, and within a short walk of Shinjuku I Land. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

How much does it cost to stay at Keio Plaza Hotel Tokyo?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo on Jun 21, 2026 start from $289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Keio Plaza Hotel Tokyo?

Yes, parking is offered for JPY 1,000 per night with in/out privileges. Though parking is limited parking, an electric car charging station, bicycle parking, and wheelchair-accessible van parking are also available.

Does Keio Plaza Hotel Tokyo have luxury amenities?

Yes, guests can indulge in luxuries such as 9 restaurants, in-room massages, and 2 bars/lounges at this hotel.

Does Keio Plaza Hotel Tokyo include a casino on the premises?

No, Keio Plaza Hotel Tokyo doesn't have a casino.

Is there an indoor pool at Keio Plaza Hotel Tokyo?

No, there is no indoor pool at this hotel.

Is Keio Plaza Hotel Tokyo a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 9 restaurants and 2 bars/lounges.

Are there hot tubs at Keio Plaza Hotel Tokyo?

No, this hotel doesn't have a spa tub.

Does Keio Plaza Hotel Tokyo have a restaurant with a breakfast menu?

Yes, Keio Plaza Hotel Tokyo has 9 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Keio Plaza Hotel Tokyo allow pets to stay free of charge?

No, pets aren't allowed at Keio Plaza Hotel Tokyo though service animals are welcome.

Are there connecting rooms at Keio Plaza Hotel Tokyo?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Keio Plaza Hotel Tokyo?

The closest major airport to Keio Plaza Hotel Tokyo is Haneda Airport (HND), which is 14.1 mi away (49 minutes by car).

Are there rooms with balconies that I can book at Keio Plaza Hotel Tokyo?

No, there aren't any guestrooms at Keio Plaza Hotel Tokyo that offer a balcony.

Does Keio Plaza Hotel Tokyo have a wedding venue?

Take advantage of the wedding venue at Keio Plaza Hotel Tokyo if you plan to say "I do" during your trip.

Keio Plaza Hotel Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2178 out of 3043 reviews
Rating 8 - Good. 565 out of 3043 reviews
Rating 6 - Okay. 181 out of 3043 reviews
Rating 4 - Poor. 72 out of 3043 reviews
Rating 2 - Terrible. 47 out of 3043 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vivian

Stayed 7 nights in Feb 2026

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was good sized, especially since rooms in Japan are typically much smaller than the United States. The hotel had a floor with washer/drying machines and a microwave. We had an excellent view of the Tokyo Metropolitan Government building which has light projections at night. The hotel had a 711, restaurants, shops and some art displays to enjoy. The airport limousine bus stops directly at the hotel, which was a perk when booking our stay. Staff was very friendly and helpful, would definitely recommend and stay at again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great rooms
Stayed 3 nights in Feb 2026

6/10 Okay

Ellen

Stayed 1 night in Feb 2026

2/10 Terrible

Quinton

Traveled with partner
Whilst this hotel gives the impression of grand appearance Behind this its somewhat lacking and grandness.This was our fifth hotel on this stay and I must say I spent one night in the jal Hotel Nagoya and this was much better All the staff are very pleasant and helpful here, Looking at the pictures when booking did think we were in for a nice comfortable stay in a reasonable location. We was on the 21st floor the high floors in Japan is not uncommon. However firstly the room was very dated the beds were like sleeping on concrete unbearable no sleep at all. The bathroom was of very poor standard dated shower over the bath terrible. I have just re looked at the pictures on Expedia can’t see pictures of the bathroom only the really grand ones I can understand why now . The superior twin room looks a lot nicer than the one I was in. They had five lifts in the building we where in due to the volume off rooms you could wait for some time for lifts. In the morning they stop you from using these lift's And a single lift is used and controlled by an attendant Not sure why probably to control the flow of guests to the restaurant, One glass restaurant has one coffee machine be prepared to queue Other restaurant has seating areas away from main restaurant area lots of walking up and down they have chefs cooking different items one doing omelets and one doing fried eggs he would just cook the eggs up and leave them on little plates sometimes ten at a time yes they where cold
Stayed 2 nights in Feb 2026

10/10 Excellent

brian

Stayed 3 nights in Jan 2026

10/10 Excellent

Seth

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Staff & service, amenities
Our superior room was lovely
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always easy and care free. We arrived 4 hours before check in and unfortunately we're unable to secure an early check in. Totally fine as they stored our luggage for us and was an extremely easy check in. 4th time staying at Keio and always a pleasure.
Stayed 6 nights in Feb 2026

10/10 Excellent

Maria, Boston

Stayed 9 nights in Dec 2025

10/10 Excellent

Jianing

Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff was helpful, and there was so much attention to detail.
Stayed 3 nights in Feb 2026

10/10 Excellent

Alexander

Stayed 5 nights in Feb 2026

10/10 Excellent

Wing Ting

Stayed 3 nights in Feb 2026

10/10 Excellent

Stacey

Stayed 6 nights in Nov 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Triple room was large and enough for 3 adults and 1 baby (in crib). Excellent toiletries/amenities in room and breakfast buffet is worth it in terms of an add-on. It's close to restaurants and the keio department store, but its a far walk from kabukicho and shopping area. Quiet, safe neighbourhood and staff are super polite
Stayed 4 nights in Jan 2026

10/10 Excellent

Ruby, Nuevo

Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel! The hotel staff were so kind and amazing. The room was clean and the amenities were great. I booked a Premier Grand room and absolutely recommend it to anyone looking for accommodations in Tokyo.
Stayed 9 nights in Feb 2026

10/10 Excellent

Zoe

Staff and amenities and room all excellent as was use of club lounge. Thankyou
Stayed 1 night in Feb 2026

10/10 Excellent

Apunguresch Dereck

Stayed 10 nights in Dec 2025

10/10 Excellent

Kok Ching

Stayed 1 night in Feb 2026

10/10 Excellent

Melchor, Milton

Stayed 5 nights in Jan 2026

10/10 Excellent

Wing Yee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bigger than average room in tokyo. Close to Shinjuku station. lots of food options nearby would stay again
Stayed 6 nights in Feb 2026

4/10 Poor

Chantal

Stayed 1 night in Feb 2026

10/10 Excellent

gene

Liked: Cleanliness, amenities, property conditions & facilities
Five-star service, huge and clean room. The room is starting to show its age and needs updating soon.
Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Stayed 3 nights in Jan 2026

6/10 Okay

Sonia

Traveled with family
Liked: Cleanliness, amenities
The room needs improvement, if they kept up the rooms at par to the rear of hotel which was great I’d consider staying here again. The rooms were outdated, no USB ports few outlets and the bathroom was very dated.
Old school
Old
A very dirt vent above our heads.
Stayed 5 nights in Feb 2026