Keio Plaza Hotel Tokyo in Tokyo | Hotel Rates & Reviews on Orbitz

Property features

Keio Plaza Hotel Tokyo features karaoke, an outdoor pool, and a children's pool. If you drive, self parking is JPY 1000 per night, or you can take advantage of the airport shuttle (available 24 hours) for JPY 3200 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and conference space.

Room options

Standard Twin, Non Smoking

Twin 2 | Sleeps 3

from $228

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

Full 1 | Sleeps 3

Renovated Standard Double, Non Smoking

Full 1 | Sleeps 3

Plaza Superior South Wing Double, Non Smoking

Full 1 | Sleeps 3

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

Twin 2 | Sleeps 3

Premier Grand - Deluxe Adjoining (1 King+2 Queens) with the Club Lounge Access (Breakfast, Tea, Bar)

Queen 2 | Sleeps 8

Deluxe Twin Room, Non Smoking (Universal Design)

Twin 2 | Sleeps 3

Plaza Deluxe Twin Room, Smoking

Twin 2 | Sleeps 3

Plaza Superior Twin, Main Tower, Smoking

Twin 2 | Sleeps 4

Superior Twin Room, Non Smoking

Twin 2 | Sleeps 4

Superior Twin Room, Smoking

Twin 2 | Sleeps 4

Plaza Deluxe South Wing Triple, Non Smoking, 20F

Twin 3 | Sleeps 5

Renovated Deluxe Double, Non Smoking

Full 1 | Sleeps 3

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

Full 1 | Sleeps 3

Plaza Luxe Double, Non Smoking with Free access to lounge

Full 1 | Sleeps 3

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

Queen 2 | Sleeps 5

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

Twin 2 | Sleeps 3

Renovated Superior Twin, Non Smoking

Twin 2 | Sleeps 4

Renovated Deluxe Twin, Non Smoking

Twin 2 | Sleeps 3

Plaza Superior South Wing King Room, Non Smoking

King 1 | Sleeps 4

Plaza Deluxe Twin Room, Non Smoking

Twin 2 | Sleeps 3

Plaza Superior South Wing Twin, Non Smoking, 20F above

Twin 2 | Sleeps 4

Standard Double, Smoking

Full 1 | Sleeps 3

Standard Twin, Smoking

Twin 2 | Sleeps 3

Luxury Deluxe Twin Room, Non Smoking (Universal Design)

Twin 2 | Sleeps 3

Plaza Deluxe Double Room, Non Smoking

Full 1 | Sleeps 3

Plaza Superior South Wing Twin, Non Smoking

Twin 2 | Sleeps 4

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

Full 1 | Sleeps 3

Standard Double Room, Non Smoking

Full 1 | Sleeps 3

Premier Grand - Connecting Room with the Club Lounge Access (breakfast, tea, and bar time)

Twin 4 | Sleeps 6

Plaza Superior Twin, Non Smoking (Main Tower)

Twin 2 | Sleeps 4

Arrivals + Departures

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

Check-in starts at 2:00 PM and ends at 5:00 AM
Check-out: 11:00 AM
Minimum check-in age: 18

Special Check-in Details

24-hour airport transportation is available. Fees may apply. Guests can contact the property in advance for details.

Children age 5 and younger stay free only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children who stay free. For more details, contact the property using the number provided on the booking confirmation email.

Payment types

Kids + Beds

Up to 2 kids stay free when using existing bedding
Rollaway/extra beds are available for JPY 6000.0 per night

Pets

This property doesn't allow pets (service animals welcome)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, Mastercard, and Visa.
The seasonal pool is open from June to September.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Noise-free rooms can't be guaranteed.
Parking has height restrictions.

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The property will charge an occupancy fee if you arrive with more guests than indicated in your reservation.

This property offers complimentary smartphones for use during all guests' stays; phones come equipped with internet access and inclusive international calls to selected countries. For more details, please contact the property using the information on the reservation confirmation received after booking.

For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the property using the number on the reservation confirmation received after booking.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

A tax is imposed by the city: JPY 200 per person, per night

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: JPY 3200 per person (one-way)
Self parking fee: JPY 1000 per night
Rollaway bed fee: JPY 6000.0 per night
Facilities fee: JPY 2000 per person, per night and includes use of:
- Swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza

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4.3

out of 5

"Very good!"

See all 57 reviews

Room cleanliness 4.5

Service & staff 4.5

Room comfort 4.0

Hotel condition 4.0

This hotel is most popular for:

Recent guest reviews

The staff is very helpful and friendly. The breakfast buffet was excellent, probably the best food that I have had in a long time.

Internet was intermittent. Very frustrating for a high end hotel.

The Keio Plaza Hotel is conveniently located near 2 stations in Shinjuku. The Limo Bus also makes a stop to the hotel for transportation to and from the airport. The hotel is beautiful and the staff is very friendly. There is an area with shops and a variety of restaurants nearby. We brought a toddler on vacation with us. The hotel does not have cribs but they have bed rails which we opted not to use. Each room comes with a smart phone with Google maps. I didn't need to use my wifi hot spot. It is also located directly across from the Metro Gov't Bldg which has an observatory that is free and open to the public. You can see Mt. Fuji on a clear day. I recommend this hotel to anyone visiting Japan.

Location was perfect from the station and street eats... Liked the handy free phone you could use....it made getting around easier and tried many of the recommendations. Would highly recommend this hotel and will return..

The western/Japanese buffet breakfast is great! Our first room was great with a nespresso machine! Our second room didn’t have the upgrade :( great location and ease to get the airport shuttle directly from the hotel and Disney.

Great hotel for any first-time visitors to Tokyo. The staff was helpful, the rooms were clean and comfortable, and the location was ideal. If I ever get the chance to go back, I’d pick this hotel again without a second thought

long line to ck-in, not enough places to sit in lobby, very noisy.

Given the high level of stardards you would expect in Japan, this hotel falls short of those expectations. The bedding and carpet showed lots of unpleasant looking stains. The design of the closet made it difficult to hang clothing normally. And the bathroom was so outdated and in need of a serious remodel. Will never stay here again. The Century Southern Hotel located close by is a much higher quality hotel for the same price category.

Kind staff, accommodating and best experience. Walkable to food and shops

Keio Plaza was an excellent choice for us, I was a little hesitant based on previous reviews but I found the staff to be very kind and accommodating. They let us check in early and helped us translate to a cab driver were we needed to go. The hotel is in a quiet area but still walkable to reach other areas like shopping, eating and trains. Overall I enjoyed my stay. I stayed in the two Hello Kitty rooms so my rooms were really large with beautiful decor and wonderful view. I would stay again.

Great place, all the staff's are wonderful, friendly and super helpful. The check-in/out line was quick, no waiting. They have the best elevators, never have to wait!

Restaurants very expensive, but walkable to many more reasonable options. Walking distance to both Shinjuku Station and Shinjuku Chuo Park. WiFi could be better. Combini in basement level.

All the staff were very nice and accommodating,Every time we would ask for something,they bring it to our room right away with a smile.The location is walking distance to a lot of shopping,dining areas and even the train stations.

Our room came with breakfast, afternoon tea and free happy hour. Consider these amenities as they are provided at the top of the hotel in a large wonderfully quiet room. They'll save you at least one expensive meal out so it pays for itself and you get a better room.

Smelly and dirty hotel with rude service. Everything was dirty, from the carpet, to chairs to the bathroom. They try to market themselves as a high end hotel but the quality is lacking. Had much better service and cleaner rooms at lower price hotels in the area. Lol elsewhere if you want a nice hotel.

Quality was fine but the prices are somewhat obscene.

Guest reviews for Keio Plaza Hotel Tokyo

Families

By a verified traveler on Apr 14, 2019

Business Business Travelers

By a verified traveler on Mar 17, 2019

Everyone

By a verified traveler on Mar 16, 2019

By a verified traveler on Dec 11, 2018

By Cole, from Honolulu on Oct 30, 2018

By a verified traveler on Oct 27, 2018

By a verified traveler on Oct 24, 2018

By a verified traveler on Sep 10, 2018

great location and restaurants!

By lea, from kailua-kona, hawaii on Jun 7, 2018

By a verified traveler on May 14, 2018

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Keio Plaza Hotel Tokyo

Keio Plaza Hotel Tokyo

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Keio Plaza Hotel Tokyo

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard Twin, Non Smoking

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

Renovated Standard Double, Non Smoking

Plaza Superior South Wing Double, Non Smoking

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

Guest reviews for Keio Plaza Hotel Tokyo

great location and restaurants!

Keio Plaza Hotel Tokyo

Hotel Amenities

Hotel Area

Hotel Policies

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