ICI HOTEL Ueno Shin Okachimachi

3.5 star property

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Reception
In-room safe, desk, iron/ironing board, free WiFi
Twin Room, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers
Front of property
Breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Park
    ‪13 min walk‬
  • Place, Ueno Zoo
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

Standard Double Room - Non-Smoking

  • Sleeps 2

Double Room - Non-Smoking

  • Sleeps 2

Double Room

  • Sleeps 2

Single Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 149 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 149 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 191 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 198 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Tokyo

Located in Taito, ICI HOTEL Ueno Shin Okachimachi is adjacent to Satake Shopping Arcade and within a 15-minute walk of popular sights like Ameyoko Shopping District. This 108-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and laundry facilities.

What's nearby

  • Satake Shopping Arcade - 2 min walk - 0.1 miles
  • Ameyoko Shopping District - 9 min walk - 0.5 miles
  • Kitchen Town - 11 min walk - 0.6 miles
  • Ueno Park - 13 min walk - 0.7 miles
  • Ueno Zoo - 15 min walk - 0.8 miles

Getting around

  • Shin-okachimachi Station - 2 min walk
  • Okachimachi Station - 10 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪鳥笑 - ‬3 min walk
  • ‪小島珈琲 - ‬1 min walk
  • ‪カレーの店 サカエヤ - ‬3 min walk
  • ‪MIA MIA Kuramae - ‬3 min walk
  • ‪大村庵 - ‬2 min walk

About this property

ICI HOTEL Ueno Shin Okachimachi

At ICI HOTEL Ueno Shin Okachimachi, guests have access to free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is available for JPY 3000 per night. Front-desk staff can assist with securing valuables and luggage storage. This smoke-free hotel also has a vending machine.
Guests can expect to find plasma TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Safes, desks, and toothbrushes and toothpaste are also standard. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 3,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No alcohol is served at ICI HOTEL Ueno Shin Okachimachi.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

Frequently asked questions

Is free cancellation available at ICI HOTEL Ueno Shin Okachimachi?

ICI HOTEL Ueno Shin Okachimachi provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ICI HOTEL Ueno Shin Okachimachi?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at ICI HOTEL Ueno Shin Okachimachi on Jun 15, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to ICI HOTEL Ueno Shin Okachimachi?

This hotel is situated in Taito within a short 14-minute walk of Ueno Park and also 10 minutes on foot from Ameyoko Shopping District. You'll also find Sensoji Temple and Tokyo Dome within a short drive.

Will I be able to park at ICI HOTEL Ueno Shin Okachimachi?

Yes, covered parking is offered for JPY 3,000 per night. Though parking is available on request, wheelchair-accessible parking is also available.

Does ICI HOTEL Ueno Shin Okachimachi feature a casino at the property?

No, ICI HOTEL Ueno Shin Okachimachi doesn't have a casino.

Is there an indoor pool at ICI HOTEL Ueno Shin Okachimachi?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ICI HOTEL Ueno Shin Okachimachi?

Couples staying at this hotel will value amenities like slippers, a fireplace in some guestrooms, as well as a restaurant.

Does ICI HOTEL Ueno Shin Okachimachi have a hot tub?

No, this hotel doesn't have a spa tub.

Does ICI HOTEL Ueno Shin Okachimachi feature a restaurant that includes a breakfast menu?

Yes, ICI HOTEL Ueno Shin Okachimachi serves buffet breakfast each morning for a surcharge from its restaurant.

Does ICI HOTEL Ueno Shin Okachimachi allow pets to stay for free?

No, pets aren't allowed at ICI HOTEL Ueno Shin Okachimachi though service animals are welcome.

Does ICI HOTEL Ueno Shin Okachimachi have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to ICI HOTEL Ueno Shin Okachimachi?

The closest major airport to ICI HOTEL Ueno Shin Okachimachi is Haneda Airport (HND), which is 15.7 mi away (44 minutes by car).

Can I book a room with a balcony at ICI HOTEL Ueno Shin Okachimachi?

No, there aren't any guestrooms at ICI HOTEL Ueno Shin Okachimachi that offer a balcony.

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1007 reviews
Rating 8 - Good. 304 out of 1007 reviews
Rating 6 - Okay. 63 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff Easy access to shopping and transport Room was very comfortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to subway station
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Yumin

Liked: Cleanliness, amenities, property conditions & facilities
Great Onsen hotel will come again
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Dahmin

Liked: Cleanliness, staff & service, amenities
it was good stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms, quiet and nicely decorated
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

YEN HUNG

Liked: Cleanliness, amenities, property conditions & facilities
good place
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and friendly, the hotel was warm and homelike, the location was great! Very happy with our stay!
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

leah

Liked: Cleanliness, amenities, property conditions & facilities
Staff are all nice. Amenities are good👍
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Fairly spacious room considering that’s in Tokyo. Clean and quiet neighborhood
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has a good location in Ueno near Nakamise Market and Don Quixote and good local restaurants in neighborhoods. Also close to Ueno park and the Narita Express Ueno stop. The rooms are tight with a long thin hallway, and when you open the bathroom door you can't walk through the hallway, but the bathroom is clean and nice shower.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well priced
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and front desk staff were very helpful
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay at !
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us to walk to the places we wanted to see.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Malyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff were able to hold onto our bags after checkout for the day so we could explore the city.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

YING

Liked: Cleanliness, amenities, property conditions & facilities
Very clean everywhere in this hotel.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Small room. Hotel located a ten minute walk from the major attractions of Ueno, restaurants etc
Stayed 2 nights in Jan 2026
Verified

8/10 Good

YING

Liked: Cleanliness, amenities, property conditions & facilities
Very clean place.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yumin

Liked: Cleanliness, amenities, property conditions & facilities
Room size is very good in Tokyo. Close to subway. Very good service and clean. Will come again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and quiet, and the staff were all very friendly and helpful. I would highly recommend staying here, and will happily do so again.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great water pressure.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sotirios

Liked: Cleanliness, staff & service, amenities
Clean room and unexpectedly spacious for Tokyo standard. Location could be better but there is a 7/11 2 mins from hotel which makes it very convenient.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Deloa

Staff courteous
Stayed 1 night in Jan 2026
Verified

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good standard in a convenient location. Staff is very supportive and helpful
Stayed 4 nights in Oct 2025