Shinjuku Prince Hotel3.5 out of 5.0
Recent guest reviews
The room was cozy but a little too tight. We were three (2 adult with1 child) and it was a tight squeeze especially with 2 huge luggages. It was okay for the price, there's a lot of resto and things to do. It's not that close to the trains though
The Shinjuku prince hotel is in a pretty good location, just a few minutes walk from the JR station (that has tracks by the hotel) and immediately adjacent to Kabuki-cho (more on that later). The rooms in the Prince that I've stayed in on multiple visits are all roughly the same, what I would call modern Japanese-style, i.e. small by western standards. The bathrooms have a tall soaking tub (which is great), there's a bed, a small TV, and a small desk, and that's about it. The whole thing is about 1/2 to 1/3 the size of a "normal" US room. Other hotels in Tokyo have more "western" sized rooms like the Capital Tokyu or New Otani, but their location is generally not as convenient for walking or JR access as the Shinjuku Prince. The hotel has packages that include breakfast (I always get this, so not sure if they have one without), and the breakfast is good. There are both Japanese and non-Japanese breakfast foods featured, so you can get what you prefer. It's buffet-style and a cut above any of the included breakfasts I've got with a stay in the US. I would try to get a room with an eastern view, especially if it's in summer. The AC is not great for keeping the rooms very cool when the sun is beating into them. It seems to be centrally controlled and have a limiter on them. The rooms with the afternoon sun seem to have the hardest time staying cool from the visits I've had. Now, regarding Kabuki-cho access, which is essentially right next door to the Shinjuku Prince. I love this place - there are tons of little restaurants with great food, and interesting shops, and tons of bars with all kinds of people in them. However, there's a good amount of seedy places exploiting women and some aggressive barkers in the narrow streets and alleys of the labyrinth that is Kabuki-cho. There's also a fair amount of drunken Japanese men as the night goes on. Sometimes they will say rude things to Gaijin they meet on the street. I would not recommend a woman or women walk around by themselves, especially at night. Nothing has ever happened to me personally, but the area has a lot going on, and not all of it is legal, so safety first. I would say this hotel is best for a business visit or some young people that are adventurous due to the proximity to Kabuki-cho. I would not recommend this hotel for families with younger kids.
My family stayed only one night in a "triple" room that was very small. If you stay on a high floor, try to get a room facing the Gracery Hotel so you can see the giant Godzilla head on the roof as well as the night life of Shinjuku at night. Shinjuku is a great place to hang out, eat and shop, so I'd say the location is the best thing about this hotel. Overall, I doubt I'd stay there again as the price is high for what you get.
I visited this hotel and not only is it the biggest hotel I have stayed, the rooms, service, and breakfast were on point. I really had a nice time and was amazed by the size and how good the hotel is. I would recommend this hotel to visitors who are looking for a nice place to spend some time in Tokyo you won't regret it
This hotel is in a good location about 5 minutes from Shinjuku main station (use east exit) I do think it is overpriced though after staying a few days at an APA hotel nearby, the APA hotel had smaller rooms but offers better value. Was not impressed with the staff at reception, usually at other hotels have stayed at if the room is available if you are early they will let you take it, This hotel had the room ready but wanted extra ¥3000. Had trouble connecting to their wifi, staff offered no assistance and just handed be a piece of paper with a number to call the help desk, after seeing my reaction they called the number for me but still handed the phone to me, for Japan I think this is very bad service. The good side it is close to many restaurants, bars, nightlife, shopping and transport.
Great location, walking distance to Shinjuku station - 5 minutes from the east exit. Lots of great places to eat, plenty to see. Typical Tokyo sized room that suited our needs perfectly. A little overpriced. Clean and comfortable but they need to pay some attention to the inadequate ventilation in the bathroom. Helpful and friendly english speaking staff. Great place to base yourself for day trips
Booked 4 nights at this hotel mainly for its location. However the rooms are small with extremely small toilets that make you feel like you are on a cruise ship. Having lots of luggage we could not stay long, and with no rooms available for upgrades we were forced to check out after 2nd night to look for bigger hotels. What irritated me was also because they do not provide boiling kettle but instead you have to make your way to the lift lobby for hot water, and not every level has it. Lack of amenities and size forced us to check out early.
We selected this hotel as it was close to our pick up point for a tour to Mt Fuji. It was very handy to the Shinjuku rail station but we elected to go by taxi to Tokyo station when we travelled to Hiroshima as we had too much luggage to manage. The hotel was very comfortable and there were plenty of food options close by, but not a lot of Western options. The Shinjuku area seems to be a business area and the restaurants cater for local tastes. The only problem was that the hotel is very near to a large electronic billboard that plays loud music for most of the day and it starts early. We still got a good sleep and the room was large by Tokyo standards.
I cannot find words to describe my stay at Shinjuku Prince Hotel . Experience of a lifetime.Location fantastic and the room clean comfortable pleasing.I was there in May this year 2017 the first stop of a very long trip. This was a great and wonderful start to my holiday. The staff are so welcoming, accommodating. They listen and provide you with the service you require.I did not want to leave this hotel. I felt so at home. They were like family. Special mention must go to Nao Nakazawa for the extent of her customer service.She was so beautiful helping us with every query we had from flights and other issues we encountered. Just patiently helped with a smile.If only every hotel had a Nao the world will be a better place. I recommend please stay in this hotel ..it will impact you for a long time..pleasant memories.. thank you to the hotel and management.Jeanette & Peter Kearney
This place is really well located in Tokyo. It is right next to Shinjuku station allowing easy train rides around the city. There is a very cool district right next door with amazing bars and restaurants. The staff were really good. Food for breakfast was ok.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 975 reviews