Shinjuku Prince Hotel3.5 out of 5.0
Recent guest reviews
This hotel is in a good location about 5 minutes from Shinjuku main station (use east exit) I do think it is overpriced though after staying a few days at an APA hotel nearby, the APA hotel had smaller rooms but offers better value. Was not impressed with the staff at reception, usually at other hotels have stayed at if the room is available if you are early they will let you take it, This hotel had the room ready but wanted extra ¥3000. Had trouble connecting to their wifi, staff offered no assistance and just handed be a piece of paper with a number to call the help desk, after seeing my reaction they called the number for me but still handed the phone to me, for Japan I think this is very bad service. The good side it is close to many restaurants, bars, nightlife, shopping and transport.
Great location, walking distance to Shinjuku station - 5 minutes from the east exit. Lots of great places to eat, plenty to see. Typical Tokyo sized room that suited our needs perfectly. A little overpriced. Clean and comfortable but they need to pay some attention to the inadequate ventilation in the bathroom. Helpful and friendly english speaking staff. Great place to base yourself for day trips
Booked 4 nights at this hotel mainly for its location. However the rooms are small with extremely small toilets that make you feel like you are on a cruise ship. Having lots of luggage we could not stay long, and with no rooms available for upgrades we were forced to check out after 2nd night to look for bigger hotels. What irritated me was also because they do not provide boiling kettle but instead you have to make your way to the lift lobby for hot water, and not every level has it. Lack of amenities and size forced us to check out early.
We selected this hotel as it was close to our pick up point for a tour to Mt Fuji. It was very handy to the Shinjuku rail station but we elected to go by taxi to Tokyo station when we travelled to Hiroshima as we had too much luggage to manage. The hotel was very comfortable and there were plenty of food options close by, but not a lot of Western options. The Shinjuku area seems to be a business area and the restaurants cater for local tastes. The only problem was that the hotel is very near to a large electronic billboard that plays loud music for most of the day and it starts early. We still got a good sleep and the room was large by Tokyo standards.
I cannot find words to describe my stay at Shinjuku Prince Hotel . Experience of a lifetime.Location fantastic and the room clean comfortable pleasing.I was there in May this year 2017 the first stop of a very long trip. This was a great and wonderful start to my holiday. The staff are so welcoming, accommodating. They listen and provide you with the service you require.I did not want to leave this hotel. I felt so at home. They were like family. Special mention must go to Nao Nakazawa for the extent of her customer service.She was so beautiful helping us with every query we had from flights and other issues we encountered. Just patiently helped with a smile.If only every hotel had a Nao the world will be a better place. I recommend please stay in this hotel ..it will impact you for a long time..pleasant memories.. thank you to the hotel and management.Jeanette & Peter Kearney
This place is really well located in Tokyo. It is right next to Shinjuku station allowing easy train rides around the city. There is a very cool district right next door with amazing bars and restaurants. The staff were really good. Food for breakfast was ok.
This hotel is very small compared to the other hotels I stayed in Tokyo. Lot of amenities in the room didn't work properly. It was dusty. I didn't bring my luggage to the hotel after reading all comments before in the internet. It was damn true that if you have two suitcases lying on ground you can't move. This is that small. I didn't had food so no comments. We stayed one night and it is conveniently located to all JR railway stations. We took marunouchi line to Tokyo for our Nozomi train. Quite easy from prince hotel. I would not return to this hotel again.
It is located in the heart of Shinjuku. You can access to anywhere very easily. But it was a bit noisy at night since it is very close to the game center. Staffs are helpful. They room is tiny but very clean. A bit old but still recommend it to ppl who visit Tokyo
Room was clean and relatively spacious for a Japanese hotel. Very friendly and helpful staff with "omotenashi" spirit. Unfortunately, the narrow street fronting the hotel had limited space for tour bus loading and unloading.
Great location right in the middle of all restaurants and nightlife. Rooms were spacious compared to other hotels in tokyo. Bathrooms had a small little tub which was great for the childrem..Staff was warm n friendly n well informed.
- Close to Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in Shinjuku, Shinjuku Prince Hotel is within a mile (2 km) of popular sights such as Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. This 571-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Located centrally in Tokyo, it's also close to Meiji Jingu Shrine and Yoyogi Park.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
All 571 soundproofed rooms feature refrigerators, phones, and desks. Guests can expect 32-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available.
Guests of Shinjuku Prince Hotel enjoy free WiFi in public areas, a computer station, and express check-out. Self parking is offered for JPY 2000 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a gift shop and a porter/bellhop.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 950 reviews