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Recent guest reviews

excellent location, so close to the fun of Kabukicho and excellent Shinjuku transport links. Very cool and modern design, but still super warm atmosphere. Friendly and helpful staff and room was comfortable and full of amenities. Didn't try breakfast so can't comment but it did look busy and social every morning

Such a great place to stay for a few nights in Shinjuku! Nice central base a short walk from the main sights in Shinjuku, and close to the metro station. Room itself was on the small side but enough for myself and my friend. We loved the pyjamas (a lovely touch!) And the design of the place was very modern and sleek. Nice shampoo, shower gel, conditioner etc... and the reception was a great space too. Had a really lovely ambience. Made the most of the laundry space too and the washing machines worked well. Would stay here again!

Stayed here for one night the last night in Tokyo and it took a bit of effort to find from the subway, but eventually did. The sign says BSPK not bespoke which I wish I had read ahead of time. The staff was good. The room itself was very small but worked for a night and had good amenities. Not sure if I would stay again but for the level of hotel it was good.

My kids thought they had died and gone to heaven to find out our room was essentially one big bed! The room was everything we needed though. Very clean, and the lobby was a wonderful spot to have a coffee or a drink. We loved our stay!!

I just checked in the room. It's darker and smaller than the image from booking site. Overall, the hotel is not 100% ready. The cable behind TV is sticking out, and Room WiFi is slowest in my experience. Trying to upload the screenshot of WiFi speed test, but it takes forever for small screenshot. This is my 4th hotel for this Japan trip, but I am quite disappointed. There are so many room for improvement. Anyway it is my first day at this hotel, so I will keep post later.

I travelled with a friend for the Rugby World Cup and found the property was great. It was not too far from Shinjuku station maybe around a 10 minute walk or so. The staff were friendly and very helpful. There were lots of amenities in the room such as slippers, combs, shampoo, conditioner, shower gel, fresh spay for clothing, a kettle, coffee and pyjama's etc. Overall was a great stay and would stay here again!

Great location in Shinjuku! Staff were all very friendly and accommodating, we were provided complimentary breakfast which consisted of mainly breads. The rooms were clean and all amenities such as toothbrushes, pjs etc were provided. The rooms are slightly small but that is expected given the hotel is based in Tokyo. Nonetheless, a great stay! Would recommend.

We booked this hotel for 2 nights and we realised that the rooms are ridiculously overpriced when booked through The price is more than doubled and it’s absolutely a system issue. The reception staff was unhelpful, even though they were all aware that they charged us much much more than the standard rate. They didn’t show any effort to resolve the issue, even though to me the solution is very simple - acknowledge the problem, cancel the payment and rebook the room for us. I have been to Tokyo more than 20 times and what a regret I booked this hotel, NEVER AGAIN!

It is a new hotel, it has a nice modern yet zen lobby area that is inviting and comforting. The staff is young people, friendly and helpful. I stayed in probably the small size room as I had chosen as I was alone, the room is clean, good lighting, compact but very comfortable. The hotel is located about 10 minutes walk to the Isetan Shinjuku, easy to find and quite convenient. It is also close to the Metro station of a few lines. The Lobby is spacious and conducive for meetings and having coffee, its comfortable. Upon check in, I was also given a complimentary free drink coupon redeemable at the cafe at the Lobby. I would stay again in this hotel provided the price is competitive.

From start to finish our stay at Bespoke was amazing. The location of the hotel was great as it was situated near several metro stations from which you could easily travel everywhere in the city. Our welcome was very warm and the staff was nice and spoke very good English. Our room was situated on the street side on the 7th floor (711). It was a quiet room, we didn't hear any other guest or noise from the street. The room was very clean and well divided. You have all the amenities provided to you that you can think of: razor, slipper, comb, shampoo, conditioner, shower gel, fresh spay for clothing, water cooker, coffee (no tea) and much more. The pyjama's we're a nice touch too! The bathroom was small, but sufficient and very clean!!! Room wise we couldn't have had a better room for this price. We were also surprised with free breakfast which is available to all guest, but not unlimited so they suggested to be there early. We did and were always lucky to have breakfast which consisted out of lots of different breads, jam, peanut butter, choco paste, 3 flavors of rice balls, soup and 1 complementary coffee/tea on the first day. Enough to get you started. We also had to book an extra night, which we could book against the same price and they made an effort for us to stay in our room, which was very convenient. I would definitely recommend staying here. I stayed here with my partner and father in-law and although the rooms are small the contain everything you need in a efficient way.

2-2-17 Kabukicho Tokyo Tokyo

Hotel highlights

  • Walking distance to Shinjuku Gyoen National Garden
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, BESPOKE HOTEL Shinjuku is within a mile (2 km) of other popular sights such as Tokyo Metropolitan Government Building. This 106-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.


All 106 air-conditioned rooms feature refrigerators, safes, and phones. Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers.

Property features

BESPOKE HOTEL Shinjuku features free WiFi in public areas and laundry facilities. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.

Room options

Standard Twin Room

TwinXL 2 | Sleeps 4

King Bed Room

King 1 | Sleeps 3

Deluxe Twin Room

Twin 2 | Sleeps 4

Economy Twin Room

TwinXL 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 33 reviews

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