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Tokyu Stay Ginza

3.0 star property

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Breakfast area
Executive Double Room, Non Smoking (Single Use) | In-room safe, soundproofing, iron/ironing board, free WiFi
Breakfast area
Point of interest
Executive Double Room [Washer and Dryer Furnished], Non Smoking | In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Kabuki-za Theatre
    ‪1 min walk‬
  • Place, Matsuya Ginza
    ‪2 min walk‬
  • Place, Ginza Six
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(12 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room, Non Smoking (Single Use)

  • City view
  • 344 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Superior Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room Non smoking

  • Sleeps 2

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2

View all photos for Superior Twin Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room Non smoking

  • Sleeps 2

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About the neighborhood

Tokyo

Located in Ginza, Tokyu Stay Ginza is next to popular attractions like Kabuki-za Theatre and Art Aquarium Museum Ginza. This 191-room, 3-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Mitsukoshi Ginza - 1 min walk - 0.1 miles
  • Kabuki-za Theatre - 1 min walk - 0.1 miles
  • Matsuya Ginza - 2 min walk - 0.1 miles
  • Ginza Six - 3 min walk - 0.2 miles
  • Ginza Wako Building - 3 min walk - 0.2 miles

Getting around

  • Higashi-ginza Station - 1 min walk
  • Yurakucho Station - 9 min walk
  • Haneda Airport (HND) - 32 min drive

Restaurants

  • ‪はなまるうどん - ‬1 min walk
  • ‪ナイルレストラン - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪一風堂 - ‬1 min walk
  • ‪銀座ヤンヤン - ‬1 min walk

About this property

Tokyu Stay Ginza

Guests staying at Tokyu Stay Ginza enjoy free WiFi in public areas, laundry facilities, and a vending machine. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and free newspapers. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at Tokyu Stay Ginza?

Tokyu Stay Ginza provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do close to Tokyu Stay Ginza?

This hotel is situated in Ginza, just steps from Kabuki-za Theatre and Art Aquarium Museum Ginza, and within a short walk of Tsukiji Outer Market. You'll also find Tokyo Imperial Palace and Tokyo Bay within a short drive.

Is parking available on site at Tokyu Stay Ginza?

No, there isn't parking at this hotel.

Does Tokyu Stay Ginza include a casino?

No, Tokyu Stay Ginza doesn't have a casino.

Will I find an indoor pool at Tokyu Stay Ginza?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tokyu Stay Ginza?

Amenities that appeal to couples at this hotel include a soaking tub, a smart TV, and free Internet access.

Are there hot tubs at Tokyu Stay Ginza?

No, this hotel doesn't have a spa tub.

Does Tokyu Stay Ginza have a restaurant with a breakfast menu?

No, Tokyu Stay Ginza doesn't have a restaurant that serves breakfast.

Will Tokyu Stay Ginza allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Ginza though service animals are welcome.

Are there connecting rooms at Tokyu Stay Ginza?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tokyu Stay Ginza?

The closest major airport to Tokyu Stay Ginza is Haneda Airport (HND), which is 12.3 mi away (32 minutes by car).

Are there rooms with balconies at Tokyu Stay Ginza?

No, you won't find guestrooms with balconies at Tokyu Stay Ginza.

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenneth

Stayed 2 nights in Dec 2025

6/10 Okay

Maria

Stayed 4 nights in Nov 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Clean n convenient
Stayed 1 night in Nov 2025

6/10 Okay

Fernando

Stayed 3 nights in Dec 2025

8/10 Good

Ryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, a little dated, but great location
Stayed 5 nights in Nov 2025

10/10 Excellent

Yuki

Liked: Cleanliness, property conditions & facilities
In-room washer/dryer is a jewel. Very walkable and great access to transportation.
Stayed 7 nights in Nov 2025

10/10 Excellent

Ming wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient, shopping and dining in Ginza or taking trains to get around Tokyo is very easy. I booked a slightly bigger room with washer/dryer which is very helpful. The staff don’t speak much of English but they really tried to help.
Stayed 7 nights in Nov 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities
Big room for tokyo standards and has washing / drying machine. Really wonderful. Helpful staff. Great location with awesome ramen next door. No complaints!
Stayed 4 nights in Dec 2025

10/10 Excellent

Joshua

Stayed 2 nights in Nov 2025

6/10 Okay

Leanne

Stayed 1 night in Nov 2025

8/10 Good

Jeannie

Liked: Staff & service
Stayed 4 nights in Nov 2025

10/10 Excellent

Hiroyuki

Stayed 4 nights in Nov 2025

8/10 Good

Tetsuo, Long Island City

Stayed 4 nights in Nov 2025

10/10 Excellent

Raymond, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff. Flexible room cleaning options.
Stayed 7 nights in Nov 2025

10/10 Excellent

Raymond, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff. Flexible room cleaning options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Rooms was great! Location is great! plus washer and dryer, what more can you ask for? Its not the biggest room, but for Tokyo standards its normal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious for Tokyo. Super quiet. Loved having a washer/dryer in our room and the option to have our trash taken out every day (we were there for 9 nights). Loved the location most of all. Short train rides to all the neighborhoods we wanted to visit. Ginza is an ideal central location if you don't want to be in a party area but want to be close-in. We would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities
Everything was great except was given a room with a view of staircase. That was a bit disappointed considering our 1st time staying there.
Stayed 4 nights in Nov 2025

6/10 Okay

Alexander

Stayed 8 nights in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

6/10 Okay

Isabella Louise

Disliked: Cleanliness, amenities
My stay at this hotel was overall okay, but there were a few areas that could be improved. The staff was friendly and check-in was smooth, which I appreciated. The location is convenient, and the general atmosphere of the hotel is pleasant. However, the biggest issue for me was the room cleanliness. While the space itself was comfortable, it didn’t feel as clean as it should be upon arrival. With a bit more attention to detail from housekeeping, the experience could have been much better. Overall, it was a decent stay for the price especially in Ginza but improving room cleanliness would make a noticeable difference and elevate the quality of the stay. I might consider returning if these issues are addressed.
Stayed 5 nights in Nov 2025

6/10 Okay

Jessica

Liked: Staff & service, amenities
disclosure/price adjustment when a window is blocked by a fire escape
Stayed 5 nights in Nov 2025

8/10 Good

Irene

Stayed 5 nights in Nov 2025

6/10 Okay

Lawrence

Disliked: Amenities
The hotel needs to supplies more amenities. It’s better to have the razor comes with shaving cream. Also add bath salt
Stayed 3 nights in Nov 2025

8/10 Good

NARBEH

Stayed 4 nights in Nov 2025