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Hotel East 21 Tokyo

4.0 star property

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Photo gallery for Hotel East 21 Tokyo

Indoor pool, seasonal outdoor pool
[Non-Smoking] Concept Room (Tokyo Skytree View) | Down comforters, desk, blackout drapes, iron/ironing board
Exterior
Food and drink
[Non-Smoking] Concept Room (Tokyo Skytree View) | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016
  • Place, Kiba Park
    ‪4 min walk‬
  • Place, Tokyo Museum of Contemporary Art
    ‪11 min walk‬
  • Place, Kiyosumi Garden
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Deluxe Family Room-Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Family Room-Non Smoking

  • Sleeps 4

View all photos for [Non-Smoking] Wide Single (19.5spm/ For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Wide Single (19.5spm/ For 2 People)

10.0 out of 10
Exceptional
(3 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Double Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Single Room

9.6 out of 10
Exceptional
(21 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 371 sq ft
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

8.4 out of 10
Very good
(20 reviews)
  • 290 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Non-Smoking] Twin Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Twin Room

8.4 out of 10
Very good
(16 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Suite (City View)

[Non-Smoking] Suite (City View) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Suite (City View)

  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

8.0 out of 10
Very good
(1 review)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-Smoking] Concept Room (Tokyo Skytree View)

[Non-Smoking] Concept Room (Tokyo Skytree View) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Concept Room (Tokyo Skytree View)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Deluxe Double Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 371 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

8.8 out of 10
Excellent
(3 reviews)
  • 333 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Double Room Non-Smoking(2 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Double Room Non-Smoking(2 Adult)

  • Sleeps 2

View all photos for Deluxe Double Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Double Room Non-Smoking

  • Sleeps 2

View all photos for [Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Double Room (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Double Room (Single Use)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for [Non-Smoking] Deluxe Twin Room (For 2 People)

[Non-Smoking] Deluxe Twin Room (For 2 People) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room (For 2 People)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

  • Sleeps 3
  • 2 Twin Beds

View all photos for [Non-Smoking] Standard Double (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Double (Single Use)

  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Standard Twin Room (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Twin Room (Single Use)

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

  • Sleeps 4
  • 2 Twin Futons

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

  • Sleeps 3
  • 3 Twin Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room (For 2 People)

  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

  • Sleeps 5
  • 2 Twin Beds

View all photos for [Non-Smoking] Business Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Business Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Non-Smoking] Wide Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Wide Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Triple Room Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Triple Room Non Smoking

  • Sleeps 3

View all photos for Suite Room Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Suite Room Non Smoking

  • Sleeps 2

View all photos for Business Single Room Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Business Single Room Non Smoking

  • Sleeps 1

View all photos for Business Single Room Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Business Single Room Smoking

  • Sleeps 1

View all photos for Semi Double Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-Smoking (2 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-Smoking (2 Adult)

  • Sleeps 2

View all photos for Semi Double Room Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Semi Double Room Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Hollywood Twin Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room With Extra Bed Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Superior Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

View all photos for Standard Twin Room Non-Smoking(2 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room Non-Smoking(2 Adult)

  • Sleeps 2

View all photos for Tokyo Skytree Side Semi-Double Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Tokyo Skytree Side Semi-Double Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-Smoking(1 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-Smoking(1 Adult)

  • Sleeps 1

View all photos for Standard Double Room Non-Smoking(1 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Double Room Non-Smoking(1 Adult)

  • Sleeps 1

View all photos for Standard Twin Room(1 Adult)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room(1 Adult)

  • Sleeps 1

View all photos for Standard Single Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Single Room Non-Smoking

  • Sleeps 1

View all photos for Standard Twin Room With Extra Bed Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

View all photos for Concept Room Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Concept Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Twin Room Non-Smoking

  • Sleeps 2

View all photos for Japanese Style Room Non Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Japanese Style Room Non Smoking

  • Sleeps 4

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About the neighborhood

Tokyo

Located in Koto within 2 miles (3 km) of Kiyosumi Garden, Hotel East 21 Tokyo is within a few miles (5 km) of other popular sights such as KidZania Tokyo. This 394-room, 4-star hotel has 4 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Kiba Park - 4 min walk - 0.3 miles
  • Tokyo Museum of Contemporary Art - 11 min walk - 0.6 miles
  • Fukagawa Edo Museum - 19 min walk - 1.1 miles
  • Sumida River - 6 min drive - 1.9 miles
  • Kiyosumi Garden - 6 min drive - 1.5 miles

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 8 min walk
  • Haneda Airport (HND) - 37 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪鳥貴族東陽町駅前店 - ‬7 min walk
  • ‪NILAA RESTAURANT ニラー 南インド料理 - ‬6 min walk
  • ‪ゆで太郎 - ‬5 min walk
  • ‪フォルクス - ‬2 min walk

About this property

Hotel East 21 Tokyo

Guests staying at Hotel East 21 Tokyo enjoy an indoor pool, a sauna, and free WiFi in public areas. If you drive, self parking is JPY 1500 per night, or you can take advantage of the airport shuttle at scheduled times for JPY 1200 per person one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a seasonal outdoor pool, a microwave in a common area, and free newspapers.
Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other standard amenities include refrigerators, electric kettles, and phones.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

Guests under 18 years old are not allowed in the fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times
  • Free train station drop-off shuttle from 7:00 AM to noon
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,630 for adults and JPY 1,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Brasserie Harmony
  • Kiba Teppanyaki
  • Sazanka
  • Toen
  • Un Bakery Shop

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 21 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only.
This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to September.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hotel East 21 Tokyo?

Hotel East 21 Tokyo provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel East 21 Tokyo?

This hotel is situated in Koto, close to Tokyo Skytree, Sensoji Temple, and Tokyo Imperial Palace. You'll also find Tokyo Bay and Tokyo Tower within a short drive.

Is parking available on site at Hotel East 21 Tokyo?

Yes, parking is offered for JPY 1,500 per night with in/out privileges.

Does Hotel East 21 Tokyo feature a casino at the property?

No, Hotel East 21 Tokyo doesn't have a casino.

Will I find an indoor pool at Hotel East 21 Tokyo?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from July until September.

Is Hotel East 21 Tokyo good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 4 restaurants.

Are there hot tubs at Hotel East 21 Tokyo?

No, but guests can enjoy a sauna at this hotel.

Does Hotel East 21 Tokyo have a restaurant that serves breakfast?

Yes, Hotel East 21 Tokyo has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel East 21 Tokyo allow pets to stay free of charge?

No, pets aren't allowed at Hotel East 21 Tokyo.

Are there connecting rooms at Hotel East 21 Tokyo?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel East 21 Tokyo?

The closest major airport to Hotel East 21 Tokyo is Haneda Airport (HND), which is 12.8 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Hotel East 21 Tokyo?

No, there aren't any guestrooms with balconies at Hotel East 21 Tokyo.

Does Hotel East 21 Tokyo have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel East 21 Tokyo.

Hotel East 21 Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, amenities
I throughly enjoyed my stay at Hotel East.
Stayed 10 nights in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating and helped me out when asked. Hotel services were fast, on time, and the cleaning service was immaculate. They replace anything you need in your room like emptying trash, replacing towels, and changing bed sheets if desired. The property also offers restaurants and a shopping center which helped whenever I need to buy small amenities that I had forgotten at home. I would be willing to stay here again and I recommend this to anyone, tourist or local. The location is further away from the inner city so it's more quiet and there are plenty more stores around the block if needed. It is also an convenient short walk to Toyocho station to connect to other trains.
Stayed 6 nights in Oct 2025

8/10 Good

Maria, Pico Rivera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very beautiful. I was a big disappointment in how outdated the rooms are and how the fact that there’s a 2000 yen fee to use the fitness facilities. I booked the hotel thinking it was included. Also, the train is a 10-15 min walk from the hotel which is bit far on a long day.
Stayed 3 nights in Oct 2025

10/10 Excellent

Corey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to the station, and easy to find your way around as first time visitors, nice staff and great view of the sky tree
Stayed 6 nights in Oct 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 8 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 6 nights in Sep 2025

10/10 Excellent

Kumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth from check in to out. The publuc transportation isn't the best. Other than that this hotel is one of the best value hotels around Tokyo.
Stayed 1 night in Sep 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would definitely stay here again as the price was good, the amenities were great, & the service was impeccable.
Stayed 1 night in Sep 2025

8/10 Good

Darwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Western feel
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Sep 2025

8/10 Good

David

Stayed 6 nights in Sep 2025

10/10 Excellent

FILOMENA, ANGRA

Traveled with family
Liked: Cleanliness
Loved it
Stayed 13 nights in Jun 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times and other hotels in the same chain and I like this hotel as I don't need to be in the centre of Tokyo and there is everything I need nearby including the pool and the gym. Plus the airport limousines stop there.
Stayed 7 nights in Aug 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely beautiful hotel! The staff was extremely professional at their job. The room was cleaned immaculately! I would never stay here again. I was charged 45 USD to spend 50 minutes at a swimming pool in the rain. Had I known it was $45, had I known the dayshift did not roll into the night shift, I would not have gone to the pool. The pool is beautiful. But this situation tainted my opinion of the hotel and I was happy to leave.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jenna

Stayed 9 nights in Jul 2025

4/10 Poor

Roberta

Traveled with family
Disliked: Cleanliness
Defined outdated hotel. Both room and hotel. Pool is nice but also could use some cosmetic retouch. Note that there is a fee for outdoor pool of 6000 per person and a separate fee for indoor facilities. Expedia wrongly advertise 2000 yen per person all facilities so the property honored that for us, but if I had to pay the real amount asked it won't be worth a stay. All in all will never go there again:)
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location with very helpful staff. Really nice rooms. Good transport links for exploring the city. Really nice neighbourhood with some great restaurants. Close to a 7-Eleven. Also has a convenient Disney transfer coach for guests.
Stayed 5 nights in Jul 2025

8/10 Good

Hang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, and the room was clean and overall it was nice
Stayed 4 nights in Jul 2025

8/10 Good

Ibtissem

Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service

Too pricey for the offered service

Great breakfast and cleaning, that's it what is good. Room is big but furniture is old and not enough storage despite the quiet big room size! Staff knowledge of English is quite poor.. I stayed at 3 star hotel and people there knew English better. Location is quite but to see most iconic places will require some travel, there is not much nearby. You need to pay for almost everything.
Stayed 5 nights in Jul 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

10/10 Excellent

Leon

Traveled with family
Liked: Amenities
Great breakfast and staff
Stayed 7 nights in Jun 2025

2/10 Terrible

kamila

Liked: Cleanliness
Disliked: Amenities
Expedia should inform there guest that the swimming pool charges guest 20,000 yen per person from 1pm to 5pm only. What a rip off. Expedia should be aware of this and but on their website that a surcharge to use pool applies.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Extremely nice ho
Stayed 13 nights in May 2025