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Park Hyatt Tokyo

5.0 out of 5.0

Recent guest reviews

The entire staff bends over backwards to keep you happy. Our first room (50th floor) was smoky smelling so we were immediately given one on 48. After two days we decided that the Fuji-less cloudy Fuji view was sad so we asked for another room and when we returned from our outing we were given a city/park view (MUCH more lively) on 47. The room had ample walk in closet and very spacious bath. Finishes are clean, classic and contemporary, not fussy. It seemed every time we stepped out they came in to tidy up and refresh supplies. The breakfast buffet was perfect every morning to start our daily marathon adventure of the city. The lounge evening snack felt intimate and the views couldn't be beat. The bar was hopping with jazz and a complete range of patrons. Excellent Manhattan (better have been) One American man we met on a train with his family said, "I'll make them jealous! We're staying in a condo on the 38th floor of Roppongi. The views you wouldn't believe! And a Doorman!" (we didn't want to burst his bubble, our pool was on 47) As another review somewhere said, the only danger staying here is you don't want to leave the hotel.

Wish they could move the hotel Closer to Shinjuku station because otherwise it's a great hotel.

Great facilities, outstanding staff, and perfect location for accessing the metro and seeing all Tokyo sites.

Top notch hotel with exceptional service. Not the cheapest option in the area....but you get what you pay for.

Perfectly clean, great location, excellent staff, superior amenities!

Hotel was absolutely beautiful - service was impeccable.

We arrived at the Park Hyatt and it was high end from the start. The service is impeccable, it was definitely the best hotel experience we have had. They greeted us with our name without even us giving them that info. They had communicated our arrival to the check in arrival desk. Because we are Hyatt Platinum member, we got a couple of upgrades, like access to the spa. The spa is huge with a dry and wet steam room and a large hot tub. They have Aesop products everywhere. We were able to check into our room early and enjoy our room. It's well appointed- not flashy, simple and classy. The room is large and there's a nice big tub and bed. We booked a deluxe room with a view of the park. We also had breakfast at the hotel, and the service again was very attentive. The food is excellent for a hotel - probably not surprising for a high end hotel in a foodie city like Tokyo. We loved every bit of our stay here and would want to stay here again when in Tokyo.

Some of the best views in the world from its rooms and public areas! The bar in the main lobby on the 42nd floor is a more quiet, intimate alternative to the more famous bar on the 52nd floor. One thing to know is that while the staff were lovely with our daughter, the hotel is really most enjoyable for a couple. The most impressive amenities run toward the bar/high-end dinner end, and very small children can't use the pool. Still, staying here is a once-in-lifetime experience.

I always stayed here 2 times a year and the service is amazing. The japanese restaurant is not their strong point.

This is the cliche of hotel luxury. Modern yet classic. Every side of the building has an amazing view. The rooftop pool is stunning. As is the rooftop bar and restaurant. In terms of location, it's a bit of a walk from the two nearby train stations, which after a long day may be worth the taxi fare. But be prepared, taxis don't come cheap and by nature they are far slower than the trains. I'd say The Park Hyatt is a key highlight to any Tokyo trip and if you can find it in your budget, do it. And I am generally a budget hotel traveler, but this splurge made my trip into something special.

I stayed once again in this hotel due to the location and convenience, but let me tell you that I was really dissapointed as per the service that the staff gives. In the hospitality industrys is called factory service you get it done but is really cold, you can feel the indiference of the staff no matter how many times the bow to you.

Is amazing place and great location, but the staff is not very helpful specially with foreigners

Room options

Room, 1 King Bed, Park View

King 1 | Sleeps 3

Park, 1 King Bed

King 1 | Sleeps 4

Park, Deluxe Room, 1 King Bed

King 1 | Sleeps 5

Park, Deluxe Twin Room

Full 2 | Sleeps 5

Guest reviews for Park Hyatt Tokyo

Everyone (4) Couples (2) Business (3) Family (3)
5

zen retreat floating in the sky

Everyone
Fuji, finally! City view room City view room sunset sliding bathroom door

The entire staff bends over backwards to keep you happy. Our first room (50th floor) was smoky smelling so we were immediately given one on 48. After two days we decided that the Fuji-less cloudy Fuji view was sad so we asked for another room and when we returned from our outing we were given a city/park view (MUCH more lively) on 47. The room had ample walk in closet and very spacious bath. Finishes are clean, classic and contemporary, not fussy. It seemed every time we stepped out they came in to tidy up and refresh supplies. The breakfast buffet was perfect every morning to start our daily marathon adventure of the city. The lounge evening snack felt intimate and the views couldn't be beat. The bar was hopping with jazz and a complete range of patrons. Excellent Manhattan (better have been) One American man we met on a train with his family said, "I'll make them jealous! We're staying in a condo on the 38th floor of Roppongi. The views you wouldn't believe! And a Doorman!" (we didn't want to burst his bubble, our pool was on 47) As another review somewhere said, the only danger staying here is you don't want to leave the hotel.

By , from Texas on Jul 13, 2017

4

great hotel but not close to shinjuku station

Everyone

Wish they could move the hotel Closer to Shinjuku station because otherwise it's a great hotel.

By , from Los Angeles on Mar 7, 2017

5

first rate hotel,

Everyone

Great facilities, outstanding staff, and perfect location for accessing the metro and seeing all Tokyo sites.

By on Feb 8, 2017

5
Everyone

Top notch hotel with exceptional service. Not the cheapest option in the area....but you get what you pay for.

By , from Atlanta, GA on Apr 13, 2016

5

top notch in every way!

Families

Perfectly clean, great location, excellent staff, superior amenities!

By on Dec 20, 2015

5

amazing hotel, lived up to the hype!

Families

Hotel was absolutely beautiful - service was impeccable.

By on Oct 13, 2015

5

high end all the way

Couples

We arrived at the Park Hyatt and it was high end from the start. The service is impeccable, it was definitely the best hotel experience we have had. They greeted us with our name without even us giving them that info. They had communicated our arrival to the check in arrival desk. Because we are Hyatt Platinum member, we got a couple of upgrades, like access to the spa. The spa is huge with a dry and wet steam room and a large hot tub. They have Aesop products everywhere. We were able to check into our room early and enjoy our room. It's well appointed- not flashy, simple and classy. The room is large and there's a nice big tub and bed. We booked a deluxe room with a view of the park. We also had breakfast at the hotel, and the service again was very attentive. The food is excellent for a hotel - probably not surprising for a high end hotel in a foodie city like Tokyo. We loved every bit of our stay here and would want to stay here again when in Tokyo.

By on Nov 27, 2014

5

as beautiful as advertised

Families

Some of the best views in the world from its rooms and public areas! The bar in the main lobby on the 42nd floor is a more quiet, intimate alternative to the more famous bar on the 52nd floor. One thing to know is that while the staff were lovely with our daughter, the hotel is really most enjoyable for a couple. The most impressive amenities run toward the bar/high-end dinner end, and very small children can't use the pool. Still, staying here is a once-in-lifetime experience.

By on Sep 16, 2014

5

amazing as always

BusinessTravelers

I always stayed here 2 times a year and the service is amazing. The japanese restaurant is not their strong point.

By on Jul 15, 2014

5

lives up to the hype.

Couples

This is the cliche of hotel luxury. Modern yet classic. Every side of the building has an amazing view. The rooftop pool is stunning. As is the rooftop bar and restaurant. In terms of location, it's a bit of a walk from the two nearby train stations, which after a long day may be worth the taxi fare. But be prepared, taxis don't come cheap and by nature they are far slower than the trains. I'd say The Park Hyatt is a key highlight to any Tokyo trip and if you can find it in your budget, do it. And I am generally a budget hotel traveler, but this splurge made my trip into something special.

By on Aug 23, 2012