Skip to main content
Beginning of main content

Recent guest reviews

Nyc bar and jazz singer Great breakfast View of mt. Fuji Near pit inn jazz club

Beautiful room and view of the city. Most of the hotel staff were incredibly nice and helpful. There was one gym staff who was a bit rude though. The concierge gave great advice on things to do with our kids. Love it and will come back soon!

A little on the expensive side for us, but the hotel staff were wonderful. The room was large, clean, and comfortable. Our view from the 44th floor was spectacular.

We stayed for one evening, but enjoyed the feeling of living in the clouds. Since the hotel is at the top of a sky-scraper, the layout is a little complicated. The hotel staff often needed to guide us to get to the pool or the restaurant.

PROS Hotel is big, very nice, beatiful and amazing view from rooms, very good breakfast, very nice rooms. Good for business and executive travel. CONS Not so convenient or practical to get in and out. Its on the 41st flor, you have to walk a bit from your room to the first elevator than more to the second elevator. Not so convenient location, it is far from most things and not great to walk out and about from hotel. Most of the time you will get a taxi. The grand hyatt has a better location.

The entire staff bends over backwards to keep you happy. Our first room (50th floor) was smoky smelling so we were immediately given one on 48. After two days we decided that the Fuji-less cloudy Fuji view was sad so we asked for another room and when we returned from our outing we were given a city/park view (MUCH more lively) on 47. The room had ample walk in closet and very spacious bath. Finishes are clean, classic and contemporary, not fussy. It seemed every time we stepped out they came in to tidy up and refresh supplies. The breakfast buffet was perfect every morning to start our daily marathon adventure of the city. The lounge evening snack felt intimate and the views couldn't be beat. The bar was hopping with jazz and a complete range of patrons. Excellent Manhattan (better have been) One American man we met on a train with his family said, "I'll make them jealous! We're staying in a condo on the 38th floor of Roppongi. The views you wouldn't believe! And a Doorman!" (we didn't want to burst his bubble, our pool was on 47) As another review somewhere said, the only danger staying here is you don't want to leave the hotel.

Wish they could move the hotel Closer to Shinjuku station because otherwise it's a great hotel.

Great facilities, outstanding staff, and perfect location for accessing the metro and seeing all Tokyo sites.

Top notch hotel with exceptional service. Not the cheapest option in the area....but you get what you pay for.

Perfectly clean, great location, excellent staff, superior amenities!

Hotel was absolutely beautiful - service was impeccable.

We arrived at the Park Hyatt and it was high end from the start. The service is impeccable, it was definitely the best hotel experience we have had. They greeted us with our name without even us giving them that info. They had communicated our arrival to the check in arrival desk. Because we are Hyatt Platinum member, we got a couple of upgrades, like access to the spa. The spa is huge with a dry and wet steam room and a large hot tub. They have Aesop products everywhere. We were able to check into our room early and enjoy our room. It's well appointed- not flashy, simple and classy. The room is large and there's a nice big tub and bed. We booked a deluxe room with a view of the park. We also had breakfast at the hotel, and the service again was very attentive. The food is excellent for a hotel - probably not surprising for a high end hotel in a foodie city like Tokyo. We loved every bit of our stay here and would want to stay here again when in Tokyo.

Some of the best views in the world from its rooms and public areas! The bar in the main lobby on the 42nd floor is a more quiet, intimate alternative to the more famous bar on the 52nd floor. One thing to know is that while the staff were lovely with our daughter, the hotel is really most enjoyable for a couple. The most impressive amenities run toward the bar/high-end dinner end, and very small children can't use the pool. Still, staying here is a once-in-lifetime experience.

I always stayed here 2 times a year and the service is amazing. The japanese restaurant is not their strong point.

This is the cliche of hotel luxury. Modern yet classic. Every side of the building has an amazing view. The rooftop pool is stunning. As is the rooftop bar and restaurant. In terms of location, it's a bit of a walk from the two nearby train stations, which after a long day may be worth the taxi fare. But be prepared, taxis don't come cheap and by nature they are far slower than the trains. I'd say The Park Hyatt is a key highlight to any Tokyo trip and if you can find it in your budget, do it. And I am generally a budget hotel traveler, but this splurge made my trip into something special.

I stayed once again in this hotel due to the location and convenience, but let me tell you that I was really dissapointed as per the service that the staff gives. In the hospitality industrys is called factory service you get it done but is really cold, you can feel the indiference of the staff no matter how many times the bow to you.

Is amazing place and great location, but the staff is not very helpful specially with foreigners

3-7-1-2 Nishi Shinjuku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to The Tokyo Metropolitan Government and Tokyo Metropolitan Government Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Shinjuku, Park Hyatt Tokyo is within a 5-minute walk of The Tokyo Metropolitan Government and within 15 minutes of other popular attractions like Tokyo Metropolitan Government Building. This 177-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Tokyo, and also a short walk from Tokyo Opera City Concert Hall and New National Theatre Tokyo.


Dining

Enjoy dining at New York Grill, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.


Rooms

Park Hyatt Tokyo's 177 individually decorated rooms provide refrigerators, minibars, and coffee makers. 37-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and bidets. Free newspapers, free bottled water, and safes are other standard amenities.


Property features

Park Hyatt Tokyo features a full-service spa, an indoor pool, and a health club. Parking is JPY 4800 per night (JPY 5000.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the airport to the hotel at scheduled times for JPY 3200 per person. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed (View)

1 King Bed | Sleeps 3

Suite, 2 Double Beds (Park)

2 Double Beds | Sleeps 5

Suite, 1 King Bed (Park)

1 King Bed | Sleeps 5

Guest reviews for Park Hyatt Tokyo

Everyone (8) Couples (3) Business (3) Family (5)
5
Everyone

By on Apr 20, 2019

4
Everyone

By on Apr 12, 2019

5
Family Family

Nyc bar and jazz singer Great breakfast View of mt. Fuji Near pit inn jazz club

By on Mar 25, 2019

5
Everyone

Beautiful room and view of the city. Most of the hotel staff were incredibly nice and helpful. There was one gym staff who was a bit rude though. The concierge gave great advice on things to do with our kids. Love it and will come back soon!

By on Jul 28, 2018

5
Couples

A little on the expensive side for us, but the hotel staff were wonderful. The room was large, clean, and comfortable. Our view from the 44th floor was spectacular.

By , from Texas on Jun 15, 2018

5

fantastic views of tokyo

Everyone

We stayed for one evening, but enjoyed the feeling of living in the clouds. Since the hotel is at the top of a sky-scraper, the layout is a little complicated. The hotel staff often needed to guide us to get to the pool or the restaurant.

By , from Portland, OR on Oct 9, 2017

5

very nice hotel with great view, but ok location

Business

PROS Hotel is big, very nice, beatiful and amazing view from rooms, very good breakfast, very nice rooms. Good for business and executive travel. CONS Not so convenient or practical to get in and out. Its on the 41st flor, you have to walk a bit from your room to the first elevator than more to the second elevator. Not so convenient location, it is far from most things and not great to walk out and about from hotel. Most of the time you will get a taxi. The grand hyatt has a better location.

By , from San Diego on Sep 21, 2017

5

zen retreat floating in the sky

Everyone
Fuji, finally! City view room City view room sunset sliding bathroom door

The entire staff bends over backwards to keep you happy. Our first room (50th floor) was smoky smelling so we were immediately given one on 48. After two days we decided that the Fuji-less cloudy Fuji view was sad so we asked for another room and when we returned from our outing we were given a city/park view (MUCH more lively) on 47. The room had ample walk in closet and very spacious bath. Finishes are clean, classic and contemporary, not fussy. It seemed every time we stepped out they came in to tidy up and refresh supplies. The breakfast buffet was perfect every morning to start our daily marathon adventure of the city. The lounge evening snack felt intimate and the views couldn't be beat. The bar was hopping with jazz and a complete range of patrons. Excellent Manhattan (better have been) One American man we met on a train with his family said, "I'll make them jealous! We're staying in a condo on the 38th floor of Roppongi. The views you wouldn't believe! And a Doorman!" (we didn't want to burst his bubble, our pool was on 47) As another review somewhere said, the only danger staying here is you don't want to leave the hotel.

By , from Texas on Jul 13, 2017

4

great hotel but not close to shinjuku station

Everyone

Wish they could move the hotel Closer to Shinjuku station because otherwise it's a great hotel.

By , from Los Angeles on Mar 7, 2017

5

first rate hotel,

Everyone

Great facilities, outstanding staff, and perfect location for accessing the metro and seeing all Tokyo sites.

By on Feb 8, 2017

url importing http://www.orbitz.com/Tokyo-Hotels-Park-Hyatt-Tokyo.h969939-p2.Hotel-Reviews
There was an error importing /Tokyo-Hotels-Park-Hyatt-Tokyo.h969939-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Tokyo-Hotels-Park-Hyatt-Tokyo.h969939-p2.Hotel-Reviews