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Shinjuku Washington Hotel Main

3.5 out of 5.0

Recent guest reviews

Large, very clean hotel. Clean night shirts (& towels daily)! Nice location. Walk to train station is 10-15 min but most of it is covered and others are walking with you. Best thing we liked was the great breakfast buffet upstairs at the top!!! Sometimes a waiting line, but well worth it. There were also 2 or 3 other hotel restaurants for breakfast. Tours were arranged to pick up groups at the hotel lobby.

Like all hotels in Tokyo, rooms are tiny, but comfortable nevertheless. Will come back to this hotel. 10 - 15 minutes walk to Shinjuku Station, and about the same to Meiji Jingu. Nothing much around the hotel. Mostly are office buildings. Family Mart is available at ground level.

The rooms are clean and bed super comfortable. It's quiet and is located within a small mall with quite a few affordable restaurants. A good walk to reach the Shinjuku and JR lines but 8min to the Tochomae station. Very helpful staff that speaks excellent English. Also a coin laundromat and 24h family mart within the premise. Best was the 3 beded room.

As most have already said, very convenient hotel to stay with airport bus to/from both Narita and Haneda airports. Also, it is one of the hotels where tour agencies pick up their customers for day trips. Shinjuku station is about 10 - 15 minutes walk along a underpass. And, if you're tired after a day out, take the 'WE' Bus A from the station's West Entrance. For 100Yen, it will bring you to the hotel's doorstep. The hotel also has a help desk for foreign guest. The staff and the front desks spoke good English. They assisted us to book a day tour to Mt. Fuji, with pick-up right at the hotel's lobby. I booked a twin room and yes, the rooms and toilets are small. There were like only 4 hangers to hang your clothes. So, you can't really unpack and need to just take what you need directly from your luggage. That said, the room was clean, the beds comfortable, the air-con working well, and good selection of toiletries. The best thing about this hotel is the breakfast. They have like 5 restaurants for you to choose. We tried the international buffet and the Japanese set breakfast. There is also an American set breakfast which we did not try.

Rooms - rooms are small as expected and the ensuite is a capsule, like a caravan bathroom. The economy double is only about 0.5m wider than the double bed in it. The photos on the website are taken with a special lens so appear larger than in reality. The rooms were however exceptionally clean and no sign of wear and tear. Everything is supplied, pyjamas, slippers, toothbrush, soaps etc. Location - location is ok as it is connected by tunnel to Shinjuku station. The tunnel however is quite long and most restaurants (there are quite a few restaurants inside the hotel but none to our liking) are nearer to the station. There was a Family Mart on the ground floor which was convenient for quick meals. The tunnel has many ups and down stairs between the hotel and the JR lines so it is not really ideal if you have airport luggage. We caught the door to door limosine bus instead. Additionally the tunnel closed late at night so we had to walk street side some evenings. Service - check in check out was relatively easy and staff spoke good English. They were however inflexible, our group of 11 stayed 7 nights and we requested a 2 hour late check out on a Sunday but were told we would be charged per person per hour for this. Overall experience was good but next time we would probably stay somewhere nearer to restaurants.

As we arrived we noticed there was a reception counter for tourists. It was a relief being able to speak fluently with the staff, they were really helpful and arranged everything so we could check out very early. Our room was surprisingly spacious and it had everything we needed. The hotel is 20min walk from Shinjuku JR (maybe more carrying luggage) but there’s an underground passage that connects the station to the -1 hall of the hotel (follow the Metropolitan Gov. Bd. direction). After the second day, we preferred walking north to Tochomae Subway Station (closer and less complex). Shinjuku is a great place to visit and this hotel is a good way to start.

Staying in this hotel for 3 nights, we are really ok with the location. Not far to station and many good restaurants inside the hotel. Close to the mall.. one thing we just surprised is the room a little bit small and bathroom is small.

I wanted to state that despite the weird and confusing reviews, my fam and I loved this place! It's one of the hotels that uses the Airport Limo Bus service from Narita, which was so handy and stress-free, who wouldn't want to stay here? I traveled with my mom and brother, so we booked a 3 bed room. Yes, rooms are small but we managed totally fine and the beds are clean and comfy. After all, we only slept, rested and showered there. Tokyo is OUTSIDE, who goes to Tokyo to hang out in a room? There are TONS of amenities crammed into this room too. Toothbrushes, washcloths, shave gel, kickass razors, clean towels, a mini fridge, an air purifier, tv, clock, table and chairs, shoe polish, room slippers, kleenex, lamps, nice shower and toilet and the AC was great! I dunno what the other rooms were like, but our AC was awesome and super cold. I was so worried the room would be hot and stuffy based off other reviews, but ours was amazing and at one point I was too cold, so I turned it down. We didn't hang out in the hotel that much, and there are lot of restaurants in the building, but we didn't bother with them as our goal was to go out and explore the city. It's about a 10 min walk to the Shinjuku metro/train station which is the biggest in the world! Definitely use it. The hotel is in the heart of Shinjuku shopping and night life. So many places to eat around there. I highly recommend Shin for Udon and Fuunji for ramen. Check in and out is on the 3rd floor. Use your room key to activate which floor you're staying on in the elevator. The room key also serves as the function for the electricity in the room; you put it in a little slot on the wall and it keeps the lights and AC on. Take it out when you leave the room. Very eco friendly. Staff is polite and helpful. I'm a believer in treating people how you like to be treated, especially in a foreign country. You're a guest, not a local, so please be polite to the staff; they work hard! Highly recommend this place. I'd stay again!

First things first. This is a no frills hotel in the heart of Tokyo. Close to all places of business and tourism, the hotel is very well connected to Narita Airport through shuttle and so it is a great advantage. Rooms are not big but adequate if you are in Tokyo for business or with a small family. Rooms are well appointed and very basic. The staff is very friendly and cooperative. Go for this place if you are on a short business trip or travelling with a small family.

While the space is small by western standards, it was workable. The bathroom was compact, what appeared to pre fab and there were 'containers' along the wall of the bedroom to hold bedroom slippers that could double up as a table for a drink. Not flashy, it was workable and the bed was comfortable. With it being prepaid, checking out was easy. Place your room cards in the scanning machine and voila!!

3-2-9 Nishishinjuku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Tokyo Metropolitan Government Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located in Shinjuku within a 5-minute walk of Tokyo Metropolitan Government Building, Shinjuku Washington Hotel Main is within a mile (2 km) of other popular attractions like Meiji Jingu Shrine. This 1297-room, 3.5-star hotel welcomes guests with conveniences like 15 restaurants, a bar/lounge, and free in-room WiFi. It's also close to Shinjuku Gyoen National Garden and Yoyogi Park.


Enjoy dining at Manhattan Table, one of 15 onsite restaurants. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


The 1297 rooms are air-conditioned and have refrigerators and phones. LED TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. In-room massages are available.

Property features

Guests staying at Shinjuku Washington Hotel Main enjoy free WiFi in public areas, laundry facilities, and a convenience store. Airport transportation is made easy with an airport shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has an ATM.

Room options

Semi Double Room, Smoking

Full 1 | Sleeps 3

Twin Room, Smoking

Twin 2 | Sleeps 4

Triple Room, Smoking

Twin 3 | Sleeps 6

Standard Single, Smoking

Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 1787 reviews