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Ginza Grand Hotel

3.5 out of 5.0

Recent guest reviews

We are a family of four with 2 adults and two young adult children and recently stayed at this hotel over New year's in two rooms. we arrived at 530 am and made it to the hotel by about 7 am. i wasn't surprised when the young man informed us that one of our 2 rooms was available but that we would have to pay 1300 yen per hour to have the room. we declined and stored our bags there and wandered the city. i was a bit surprised when he told us that there was no bathroom we could use. the lobby ones were roped off. when we returned at 230, they still refused us the rooms and we had to wait until our iPhones said exactly 3:00 to check in. rules are rules. there is a delightful sun drenched lounge off of the lobby with a free vending machine serving a dizzying array of cold and hot, non alcoholic beverages. there are kimonos that you can try on for fun pics. location- very close to shimbashi jr station. at the edge of the ginza district. a 20 minute walk to the fish market. we chose this hotel for its proximity to tokyo train station, which was a few subway stops away. very central to sights via train/subway. rooms- small with worn carpeting. it felt somewhat like a cruise ship room with a narrow perimeter around our double bed and a small, plastic modular bathroom. amenities were quite nice, with shiseido soaps and a long soft cotton night gown. tiny tv with one english channel (cnn). two elevators are tiny. service- english was an issue, and don't leave any complicated transactions to them such as exchanging train tickets etc. the staff was pleasant and polite though. the 2 restaurants in the hotel were closed the entire time we were there. the 24 hour little market attached to the hotel was convenient. wifi was excellent. price- can't be beat except for ginza international hotel which is right next to it and cheaper. the hallways at the ginza international were more spacious and pleasant but the rooms were just a bit more dismal, and the lobby is quite drab. breakfast- others have said the breakfast was not particularly good, but we really enjoyed the breakfast buffet- apparently there is a western side and a hit or miss japanese side which i noticed on our second morning as we left the western buffet. when we tried to go to the japanese side on our last morning it was closed. the western side had japanese choices as well though, and the seating is very pleasant. the items are stocked well and there was some variety from day to day. it was well above average and very satisfying but not sumptuous. i think if you book a room it's worth it to get the breakfast included. overall- solid 3 star hotel-great value and location and very good breakfast but don't expect to check in early and don't inspect the carpeting too carefully!! if you are on a super tight budget stay at the ginza international next door.

The location of this hotel is brilliant, only 2 blocks from Shimbashi JR station and 3 blocks from Ginza JR station as well as lots of bars and restaurants. We had no idea how central it was when we booked only hoping it would be relatively close to transport and the location exceeded our expectations! What didn't exceed our expectations was the tired, small and dated room for the price we paid but to be fair, we travelled mid-December being peak season and we only spent enough time there to sleep and shower because there is so much to see and do. For us, travelling with a 16 and 18 year old, it more than did the trick and was comfortable. I would certainly stay there again purely because of it's location. The service was really good too, they gave us lots of suggestions on places to visit and where to eat (breakfast at the hotel is expensive for what it is so we always ate out although they do discount the breakfast slightly if you book it the night before), the language barrier was a bit of a challenge as they only have a few staff who speak English but this is still a bonus in a non-English speaking country. The unexpected toiletries and nightgowns are a nice touch but it was a little odd the lobby is not on the ground floor (it's up the stairs one floor with no signage - we just took a chance!). The adjoining convenience store is open 24/7, friendly and super cheap. The complimentary wi-fi was fast, reliable and well-received by our teens after a big day of sightseeing. A memorable stay for all the right reasons.

The location of this hotel is very good for walking to places or catching trains or subways. The rooms are very small, carpeting needs to be replaced - old and musty. Lots of dust. Staff were very helpful with maps, directions , etc. Very convenient to Ginza shopping. For the price it was not relly outstanding.

Ginza Grand Hotel is right in the heart of Ginza and four blocks away from the Ginza train station. The hotel lobby is on the second floor, which is rather odd and there is a Family Mart 24-hour convenience store adjoined to the hotel on the ground floor. This was great for getting a cheap meal when we did not feel like going out. It was raining a lot in Tokyo when we stayed, so we opted for the convenience store food option. We were lucky to get a larger triple room with the usual amenities like toothbrush, shaver, hair dryer and kettle. There was also coffee and green tea. The water from the taps in Tokyo are potable but we like to heat up the water before drinking. The surprising additional amenity was that they included was wash towels, the kind you use as a body sponge. The beds were clean and comfortable although the carpet had a few stains. The hotel's breakfast restaurant is in the basement and serves a good variety of western and Japanese food. A very comfortable stay in the heart of Ginza.

We stayed at this hotel for 4 nights. it was near the Shimbashi train station and in the middle of the Ginza shopping area. Commuting around Tokyo was very easy using the train. Some parks nearby are wonderful

Found our room to be a nice size, comfortable but not as clean as the other hotels we stayed at in Japan. Very small TV, coffee amenities were nice as well as the standard tea in other hotels, the elevator area needs some up-dating as gives a bad impression, convenience store on main floor handy, nice Udon (noodle) restaurant in basement. Cozy bathrobes

It is quite close to the JR station, a crab restaurant right across the road. Service is great, everyone is very helpful. Room size is small as other usual Japanese hotels. They gave us coupons for a free drink in the lounge and there is a Family Mart right downstairs. The only -ve is that the carpet didn't feel too clean, or it could be just too old.

Great location and comfortable hotel. Walking distance to lots of interesting places and right near a train stop. Bathroom could have been a little cleaner on arrival, however there were lovely bathroom amenities. Staff were helpful and friendly. I would definitely stay here again.

A quiet and well placed hotel, on the edge of the Ginza area, and close to railway and metro stations. Polite service personel, english language not the best, but there is an italian manager, who speaks perfectly english. I sad no to choose breakfast, you can have it enough breakfast just outside the hotel for 1/4 of the price. fairly nice rooms, very small, my suitcase could be opened on the bed, no place big enough on the floor.

We spent 5 nights and were most impressed with the multilingual guest services staff person who was very helpful and knowledgable about tours, restaurants, sightseeing, shopping etc: He saved us lots of time and money and made our vacation an outstanding experience. Good value and great location. We plan to return.

8-6-15 Ginza Chuo-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Kabuki-za Theatre and Tsukiji Fish Market
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Ginza Grand Hotel places you in Chuo, within a leisurely stroll of popular sights such as Kabuki-za Theatre and Tsukiji Fish Market. This 257-room, 3.5-star hotel welcomes guests with conveniences like 3 restaurants, free in-room WiFi, and dry cleaning/laundry services. Tokyo Imperial Palace and Tokyo Tower are also nearby.


There are multiple options for onsite dining with 3 restaurants, including GINZA RABU, which specializes in Japanese cuisine. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


All of Ginza Grand Hotel's 257 air-conditioned rooms provide refrigerators, free newspapers, and phones. Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers and slippers.

Property features

Ginza Grand Hotel features free WiFi in public areas and a convenience store. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables.

Room options

Superior Double Room, Smoking

Full 1 | Sleeps 3

Single Room, Smoking

Twin 1 | Sleeps 1

Twin Room, Smoking

Twin 2 | Sleeps 4

Double Room, Non Smoking

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 276 reviews