Ginza Grand Hotel

3.5 star property
Hotel with 2 restaurants, 5-minute walk to Ginza Six

Choose dates to view prices

Photo gallery for Ginza Grand Hotel

2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior
Daily cooked-to-order breakfast (JPY 2268 per person)
In-room safe, iron/ironing board, free WiFi, bed sheets
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Breakfast available
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
8-6-15 Ginza Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Ginza Six
    ‪6 min walk‬
  • Place, Tsukiji Outer Market
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

Ginza Suite

  • Sleeps 2

Premier Twin Room, Non Smoking

  • 430 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room, Smoking

7.6 out of 10
Good
(7 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room, Smoking

7.8 out of 10
Good
(9 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Twin Room, Smoking

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

Double Room, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Single Room, Non-Smoking

7.4 out of 10
Good
(13 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Twin Room, Non Smoking

7.0 out of 10
Good
(18 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premier Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking [For 3-4 guests]

9.0 out of 10
Wonderful
(7 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

Double or Twin Room

  • Sleeps 2

Run of House for 1 Guest, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Run of House for 2 Guests, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Twin Room - Smoking

  • Sleeps 2

Double Room - Non-Smoking

  • Sleeps 2

Double Room - Smoking

  • Sleeps 2

Superior Double Room - Non-Smoking

  • Sleeps 2

Superior Double Room - Smoking

  • Sleeps 2

Single Room - Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1

Single Room - Smoking

  • Sleeps 1

Premier Twin Room-Smoking

  • Sleeps 4

【Short Stay】Single Room - Non-Smoking (Check In From 18:00)

  • Sleeps 1

【Short Stay】Single Room - Smoking (Check In From 18:00)

  • Sleeps 1

【Short Stay】Double Room - Non-Smoking (Check In From 18:00)

  • Sleeps 2

【Short Stay】Double Room - Smoking (Check In From 18:00)

  • Sleeps 2

【Short Stay】Twin Room - Non-Smoking (Check In From 18:00)

  • Sleeps 2

【Short Stay】Twin Room - Smoking (Check In From 18:00)

  • Sleeps 2

Premier Twin Room - Non-Smoking

  • Sleeps 4

Superior Twin Room

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 4

Namiki Room

  • Sleeps 3

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About the neighborhood

Tokyo

Located in Ginza, Ginza Grand Hotel is a leisurely stroll from popular sights such as Ginza Six and Tsukiji Outer Market. This 257-room, 3.5-star hotel welcomes guests with conveniences like 2 restaurants, free in-room WiFi, and concierge services.

What's nearby

  • Ginza Six - 6 min walk - 0.4 miles
  • Hibiya Park - 6 min walk - 0.4 miles
  • Tsukiji Outer Market - 12 min walk - 0.6 miles
  • Tokyo Imperial Palace - 16 min walk - 0.9 miles
  • Tokyo Tower - 5 min drive - 1.3 miles

Getting around

  • Shimbashi Station - 1 min walk
  • Shiodome Station - 4 min walk
  • Haneda Airport (HND) - 14 min drive

Restaurants

  • ‪モスカフェ - ‬1 min walk
  • ‪銀座吉宗 - ‬1 min walk
  • ‪Hooters - ‬1 min walk
  • ‪銀座グランドホテル - ‬1 min walk
  • ‪おうどん 銀座 うらら - ‬1 min walk

About this property

Ginza Grand Hotel

Hotel with 2 restaurants, 5-minute walk to Ginza Six
Ginza Grand Hotel features free WiFi in public areas and a convenience store. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Other amenities include refrigerators, safes, and phones.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,268 per person
  • 2 restaurants

Restaurants on site

  • GINZA RABU
  • GINZA UDON URARA

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and under whose stay is included

Renovations and closures

This property is closed from September 16 2025 to June 30 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 2268 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

com's Ginza hotel
com's hotel Ginza
hotel com's Ginza
Ginza Grand Hotel
Ginza Grand
Coms Ginza Hotel
Ginza Grand Hotel Tokyo, Japan
Ginza Grand Hotel Hotel
Ginza Grand Hotel Tokyo
Ginza Grand Hotel Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at Ginza Grand Hotel?

Ginza Grand Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do near Ginza Grand Hotel?

This hotel is situated in Ginza within a 10-minute walk of Ginza Six, Hibiya Park, and Hamarikyu Gardens. You'll also find Tokyo Imperial Palace and Tokyo Tower within a short drive.

Is parking available on site at Ginza Grand Hotel?

No, there isn't parking available at the hotel.

Does Ginza Grand Hotel feature a casino at the property?

No, Ginza Grand Hotel doesn't have a casino.

Will I find an indoor pool at Ginza Grand Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ginza Grand Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as 2 restaurants.

Does Ginza Grand Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ginza Grand Hotel have a restaurant with a breakfast menu?

Yes, Ginza Grand Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Ginza Grand Hotel allow pets to stay for free?

No, pets aren't allowed at Ginza Grand Hotel though service animals are welcome.

Does Ginza Grand Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Ginza Grand Hotel?

The closest major airport to Ginza Grand Hotel is Haneda Airport (HND), which is 11.8 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Ginza Grand Hotel?

No, there aren't any guestrooms with balconies at Ginza Grand Hotel.

Reviews

Ginza Grand Hotel Reviews

7.8

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 312 out of 1001 reviews
Rating 8 - Good. 374 out of 1001 reviews
Rating 6 - Okay. 210 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

Reviews

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location, reasonable price
Stayed 2 nights in Aug 2025

8/10 Good

Yan

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Convenient place to stay, subway station within walking distance.
Stayed 8 nights in Jul 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need upgrade. Bathroom smell like public restroom
Stayed 4 nights in Jul 2025

6/10 Okay

Alak Kumar

Stayed 4 nights in Jul 2025

6/10 Okay

Alak Kumar

Traveled with family
Liked: Staff & service, amenities
Great location. Polite staff. We stayed at the Grand Ginza, Tokyo on two separate occasions during our trip to Japan - rooms on the 3rd floor are better than the ones on the 10th where we stayed the second time. We had three rooms for our family and these rooms are damp, carpet is old and stained, there were dark stains behind the sink - could be mold. These rooms need thorough upgrades in order to make their guests comfortable. And, install vents in the bathroom.
Stayed 5 nights in Jul 2025

4/10 Poor

Hong

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Staff is friendly and helpful. Other than staff no other positive feedback. Elevator filled with smoke smell. Not a hotel for family with children. Room have a funky smell and the restroom is not very clean. Restroom walls feel like built with cheap plastic material, bad color choice, and dim lighting. Low toilet and low sink more suited for short people. Understand every hotel have its house rules, however charging 1000 yen for a lost key card definitely drive a bad experience. People don’t lose their key card on purpose. Accidents happen which the hotel should consider. Would not recommend to stay here.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was in a great location, which was our main reason for booking it. It’s also conveniently located right above a Family Mart, which was very handy. Our stay was fine overall, but the view from our room was of a courtyard with mechanical equipment and massive structural element that was interesting but not really pleasant. The room could also use a fresh coat of paint, as it looked a bit worn.
Stayed 2 nights in Jul 2025

2/10 Terrible

Bruce

Stayed 5 nights in Jul 2025

8/10 Good

Regina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was smaller than expected. Location and staff were great.
Stayed 5 nights in Jun 2025

10/10 Excellent

Edsel

Liked: Cleanliness, amenities
I really like the place convenient but bathroom is really old style. If you have an old lady cant climb on the bathtub
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you’re traveling to Japan, I would highly recommend the Grand Ginza hotel. Staff was very friendly and helpful! The location was so central and convenient-only half hour from Haneda airport, walking distance to all the subway stations, Tsukiji fish market, and to the main Ginza strip for all the shopping. Granted, the room was kind of small, but you’re only in the room to sleep a few hours each day. The only thing I recommend is to maybe change the shower curtain every so often, but that’s it.
Stayed 8 nights in Jun 2025

10/10 Excellent

Siu Kuen

Liked: Cleanliness, staff & service, property conditions & facilities
Ginza is a nice lace
Stayed 4 nights in Jun 2025

6/10 Okay

zhi

Traveled with family
Location is amazing!!! Accessvto 24 hours convenient store. But the mattress is way too hard!! The washroom has a weird smell in both of our rooms. They gave us a deodorant spray. Lucky we were barely in our room
Stayed 4 nights in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value. Room was looking a little tired. Put out the eco makeup sign and all the towels and hotel supplied sleepwear was replaced.
Stayed 3 nights in Jun 2025

6/10 Okay

Molly, San Diego

Liked: Staff & service, amenities
The hotel was ok. The staff was super helpful but the ac in our room was awful. So hot and barely cool. The windows do open which help but wish the room could be cooler. The hotel is near train stations and lots of food options and shopping.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ginza for Rinza

This hotel was centrally located to get to Tokyo Station, Tokyo Skytree, Electric City, and other districts. 24 hour convenience store on the 1st floor with good meal options. 3-6 minutes walk to get to the Ginza Subway line and others. Staff were very friendly and helpful, although only some speak English. ☆☆☆☆ 1/2 out of 5
Stayed 5 nights in Jun 2025

6/10 Okay

Satish

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jeff, Chesterfield

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom are a little small for a family of 5. The location is great since it’s walking distance to all of the great shopping in Ginza. Great location to the train station. Awesome staff and service.
Stayed 5 nights in Jun 2025

2/10 Terrible

Diydem

Disliked: Cleanliness, amenities, property conditions & facilities
It was very old and dirty. Except location everything was not good.
Stayed 4 nights in Jun 2025

8/10 Good

Mary Daphne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 4 nights in Jun 2025

10/10 Excellent

Kwei Lee, Subang Jaya

Stayed 4 nights in May 2025

4/10 Poor

Alba

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are dirty and more so the bathroom. Poor lighting. Mildew in the shower. Toilet dirty. Sink is being held with metal bar so it won't fall off. The only good thing is that is close to the JR line if you paid for the JR Pass.
Stayed 3 nights in Jun 2025

8/10 Good

Kwan Suk

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Don’t get that you can reach this hotel from Narita airport with 1414yen. This hotel is very close to Shimbash station, which seems to be the best place for tourists. You can reach Odaiba, Shinjuku, sibuya, and other places without transfer. Also, Don Quijote is in a walking distance.
Stayed 4 nights in Jun 2025

8/10 Good

Katja, Kelkheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would come again, great locacation for shopping, dining and exploring Tokyo
Stayed 3 nights in May 2025

6/10 Okay

Eric

Traveled with family and small children
Very average in my opinion. But location is excellent
Stayed 14 nights in May 2025