Ginza Grand Hotel

The first room they gave (506), supposedly superior double was terrible, was just an old store room converted to a bedroom with no view, in a corner next to service room, with an 80s era bathroom and some cheap furniture hurriedly put together. There was the constant sound of water running through the pipes above We asked for a better room and they gave us one which was infinitely better. The hotel should not be putting up rooms like 506 which will give a poor impression. Booking dot come should take note as well. The staff were friendly (Tanriq I think he name is, who helped translate our problems and questions to the other staff). I had a medical issue and they took a lot of effort to find out the nearest clinics and even offered to call the doctor. Location: We were coming from Shinjuku so got off at Ginza and walked, if you do that you will have a 12-15 minute walk on the Ginza, come till you see Paul Stuart on right, (Mitsui hotel will be on your left across the street), turn right and walk till you reach Ginza Grand. Faster will be to get off at Shimbashi station, take the Ginza exit, walk towards Tsukumo, and turn right (you'll see a Recruit building). Cross and it's on the left. Or if it helps you, it's opposite Hooters.

While the location is great, the room was clean and they had really good wifi, the positives end there. We booked a double-standard room. When we arrived they had assigned us non-smoking (our booking did not show this). They rectified this quickly after some discussion. The bed was big enough but super hard with 2 lumpy pillows. There was not enough space to wheel our suitcases around the bed and no space to lay out more than one suitcase (i.e. the room is tiny). If you are just looking for somewhere to sleep and not concerned about comfort it is fine.

Ginza Grand is located few minutes from Shimbashi St and a further walk from Ginza. The hotel is within walking distance to the boutiques and a lot of food choices. The room itself is fine, larger than I expected for Tokyo as you pay a premium of room width etc. The lobby and staff are friendly and helpful and overall the stay is not unenjoyable. However the Grand in Ginza Grand is not reflected in the dilapidated old hallways with stained carpet, nor in the doors that require a key to open. Worse of all however I believe is the bathroom which was seriously tragic. Yes it was small but that was expected, the bathroom was quite old, stains could be seen on the plumbing and the shower head needs replacement. Also the house keeping was very odd: moving around baggage and our toothpaste was stolen (not that it was that much of concern to us but still). Overall I am not surprised to find this a 3-3.5 hotel. Service is well and rooms are also fine but please fix the bathrooms and renovate the hallways... for those who just want somewhere to stay go for it, for those open to other options perhaps do some research and look around.

The hotel interior is older and more basic than what the web makes out to be. Location is good within a short walk to shimbashi station. Room is small even by Tokyo business hotel standard. Cleanliness is acceptable

I stayed at the Ginza Grand Hotel for 3 nights when travelling for work reasons. The location of the hotel is great, in the Ginza district, close to shopping and public transportation. The hotel entrance looks nice from the outside. Unfortunately, it stops there. Once you cross the door, everything seems old, small, and unimpressive. The reception is actually on the 2nd floor, so there is nothing on the ground floor except two old plastic chairs and the lifts. The bedroom was beyond small, even for Tokyo standards. The bathroom was really bad, in serious need of refurbishment and very little light. The breakfast was okay but don’t expect much from their “western style buffet”, it is very limited. This is basically not a 4 stars hotel (as they advertise it), more like a very basic 3… If booking on my own, I would definitely not go back. There are other nicer hotels in the area, that might be more expensive but more than compensate the difference in price.

Very convinently located for business travel. Rooms small/old and facilities outdated. TV small and does not provide foreign channels. Breakfast not included. Not good value for money esp. for vacation.

We are a family of twelve and we were booked online to stay in this hotel for 3 days (i.e. two per room). First impression of this hotel is that it is just an average hotel and rooms were small (Tokyo standards) and bathrooms too. Though it was very clean and well managed, we had a good nights rest. The hotel location is strategically located near Ginza, Tsukiji Fish Market, Restaurants and a Train Station. This hotel was a bit expensive compared to the other hotel we transferred on our next 3 days in Tokyo. 1. Checking In / Out: It was very quick as long as you have reservations ahead of time. RATING: 5 out of 5 2. Rooms: Room and Bathroom was very small but was manageable. Bathroom was a bit old but was very clean RATING: 3 out of 5 3. Food: Did not avail of the hotel breakfast 4. Internet: Free WiFi in the rooms and it was fast. 5. Staff: Front Desk Staff were courteous. RATING 4 out of 5 6. Hotel Location: Excellent! RATING 4 out of 5 7. Transportation: Train stations nearby and just walking distance to attractions Overall Rating: 4 out 5. I would likely try other hotel in the area with a cheaper price but would go back if others are expensive.

This hotel was two blocks from the Ginza Train station and Ginza shopping area. The hotel was in a not so nice commercial area. The hotel was small with the first few floors containing businesses and restaurants. The rooms were tiny and the beds left no room to walk around. I would call it a basic shower and sleep room where you don't need any amenities or service. If you are on a budget it's fine. If not don't stay there. A businessman's no fuss hotel. No Ambience what so ever.

Booked this place on the interweb for our first night in Japan. I felt ripped off. What a dump. About the standard of a cheap, rundown highway motel. Not only was it very expensive but it was tiny, tired, dirty and stinky. For a non smoker I couldn't stand it. Had to open the door and window to make it bearable. Staff were cool and offered another tiny, tired, dingy, stinky room. At least it was close to the fish market.