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Four Points Flex By Sheraton Tokyo Ueno

3.0 star property

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Photo gallery for Four Points Flex By Sheraton Tokyo Ueno

View from property
Exterior
Property amenity
In-room safe, desk, soundproofing, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ueno Park
    ‪8 min walk‬
  • Place, Ameyoko Shopping District
    ‪11 min walk‬
  • Place, Ueno Zoo
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Interior

HOTEL TAVINOS Asakusa

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  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
9.0 out of 10, Wonderful, 599 reviews
$58 nightly
The price is $63
Jul 20 - Jul 21
All taxes and fees included in total
HOTEL TAVINOS Asakusa

About the neighborhood

Tokyo

Four Points Flex By Sheraton Tokyo Ueno places you in Ueno, within a leisurely stroll of popular sights such as Ueno Park and Ameyoko Shopping District. This 201-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Ueno Park - 8 min walk - 0.4 miles
  • Kitchen Town - 9 min walk - 0.5 miles
  • Ameyoko Shopping District - 11 min walk - 0.6 miles
  • Ueno Zoo - 12 min walk - 0.7 miles
  • Sensoji Temple - 19 min walk - 1.0 mile

Getting around

  • Iriya Station - 7 min walk
  • Uguisudani Station - 8 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪ASHURA BAR - ‬2 min walk
  • ‪24会館 上野店 - ‬3 min walk
  • ‪晴々飯店 - ‬2 min walk
  • ‪東京油そば伝承館 陣矢 上野の陣 - ‬3 min walk
  • ‪珈琲紫 - ‬2 min walk

About this property

Four Points Flex By Sheraton Tokyo Ueno

Guests staying at Four Points Flex By Sheraton Tokyo Ueno enjoy free WiFi in public areas, laundry facilities, and a vending machine. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables.
Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Other amenities include refrigerators, safes, and desks.

Similar properties

Public bath
APA Hotel Ueno Ekimae
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,355 reviews
$58 nightly
The price is $65
Jul 20 - Jul 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 1000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Four Points Flex By Sheraton Tokyo Ueno?

Four Points Flex By Sheraton Tokyo Ueno provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points Flex By Sheraton Tokyo Ueno?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Four Points Flex By Sheraton Tokyo Ueno on Aug 3, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Four Points Flex By Sheraton Tokyo Ueno?

This hotel is situated in Ueno within a short 19-minute walk of Sensoji Temple and also 8 minutes on foot from Ueno Park. You'll also find Tokyo Dome and Tokyo Skytree within a short drive.

Is there parking available at Four Points Flex By Sheraton Tokyo Ueno?

No, there isn't parking available at the hotel.

Does Four Points Flex By Sheraton Tokyo Ueno include a casino on the premises?

No, Four Points Flex By Sheraton Tokyo Ueno doesn't have a casino.

Is there an indoor pool at Four Points Flex By Sheraton Tokyo Ueno?

No, there is no indoor pool at this hotel.

Is Four Points Flex By Sheraton Tokyo Ueno good for couples?

Amenities that appeal to couples at this hotel include in-room massages, free wired internet, and slippers.

Does Four Points Flex By Sheraton Tokyo Ueno have a hot tub?

No, this hotel doesn't have a spa tub.

Does Four Points Flex By Sheraton Tokyo Ueno have a restaurant with a breakfast menu?

Four Points Flex By Sheraton Tokyo Ueno offers Japanese breakfast each morning for a surcharge though there is no restaurant.

Does Four Points Flex By Sheraton Tokyo Ueno allow pets to stay free of charge?

No, pets aren't allowed at Four Points Flex By Sheraton Tokyo Ueno.

Does Four Points Flex By Sheraton Tokyo Ueno have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Four Points Flex By Sheraton Tokyo Ueno?

The closest major airport to Four Points Flex By Sheraton Tokyo Ueno is Haneda Airport (HND), which is 15.7 mi away (42 minutes by car).

Are there rooms with balconies at Four Points Flex By Sheraton Tokyo Ueno?

No, there aren't any guestrooms at Four Points Flex By Sheraton Tokyo Ueno that offer a balcony.

Four Points Flex By Sheraton Tokyo Ueno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 308 out of 1001 reviews
Rating 8 - Good. 425 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy process and helpful staff. Enjoyed my stay immensely.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Was a lovely place close to the center
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Briana

Liked: Cleanliness
Clean room, helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room the staff was very nice if I return to Japan will definitely be staying here again
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd stay here. It is great value for the money and comfortable beds, spacious (for Japan) rooms.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

ARTEE

Liked: Cleanliness, amenities, property conditions & facilities
Nice cozy room … small but from what I heard that is normal in Japan … close to everything … friendly staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rosabel

Liked: Cleanliness, staff & service, amenities
Staff & service - wonderful. Location and proximity to JR station and metro stations - perfect.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Polrat

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good with free and variety of amenities friendly staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but clean rooms, great staff, nearby shops and transportation
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, it’s stellar location and the amability of the staff!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

TRINH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Close to Ueno train station making it easy to get around. In a quieter part of the city, a plus. Rooms were small, but that was expected.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has free coffee 24/7, coin laundry, larger sized rooms (in comparison to Tokyo), and very friendly staff!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is spectacular, there is on-site laundry which is very convenient. However, the sink in the room is comically small and there really aren’t enough hooks in the room or in the bathroom.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room but it’s in great condition. Bathroom is great. Downside is just that the room is extremely small but you’ll make do.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good budget friendly hotel, in central location.
Stayed 4 nights in May 2023
Verified

8/10 Good

Angel-Luz

Liked: Staff & service, property conditions & facilities
It a decent place to stay and it's cheap.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

ploypailin

Liked: Cleanliness, staff & service
Disliked: Amenities
10 minute walk to the JR station. The room is smaller than expected.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
The room was small, but clean and efficient. The staff was friendly and professional. There were lots of amenities for you to take as needed. Location is convenient to Ueno station.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Second time in this hotel, is great and very convenient, is cose to everything.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Friendly staff, quick check in and great showers. Everything needed after a long flight to Tokyo!
Stayed 1 night in Jan 2025
Verified

8/10 Good

QIU YAN

Liked: Staff & service, amenities, property conditions & facilities
Nice place, will go next time
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness
Rooms are very small but had the necessary things needed. Clean and comfortable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, clean, spacious (for Japan) and the Internet was fast and reliable. The beds were very comfortable. Would stay again!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lok Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is nice and helpful. Great experience staying there.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Liu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all good.
Stayed 1 night in Mar 2026