The hotel was run down and sleeping rooms were really small and not clean. The hotel staff was really lovely though.
Rooms are small the WiFi didn’t work. Staff couldn’t give an answer why I didn’t get breakfast included. Waited a half hour at the desk while staff avoiding getting the manager I asked for. They still couldn’t tell me why. Staff said contact orbitz
Very friendly staff. Small but clean. Will stay there again.
Good breakfast, quiet location. Complete amenities
Located in Shinjuku within 2 miles (3 km) of Shinjuku Gyoen National Garden, Sotetsu Fresa Inn Higashi Shinjuku is within a few miles (5 km) of other popular sights such as Nippon Budokan. This 311-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.
Enjoy a bite to eat at Royal Host, the hotel's onsite restaurant. Start each morning off right with cooked-to-order breakfast served for a fee.
Guests can expect 24-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and slippers. Desks are also included. Housekeeping is available on request.
Guests of Sotetsu Fresa Inn Higashi Shinjuku enjoy free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is available for JPY 1500 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. This hotel also has a vending machine.
The hotel was run down and sleeping rooms were really small and not clean. The hotel staff was really lovely though.
Rooms are small the WiFi didn’t work. Staff couldn’t give an answer why I didn’t get breakfast included. Waited a half hour at the desk while staff avoiding getting the manager I asked for. They still couldn’t tell me why. Staff said contact orbitz
Thank you for staying this time. Our hotel can confirm the booking on Expedia and respond appropriately. If you have any complaints about your reservation, please contact Expedia. Thank you for your feedback.
Very friendly staff. Small but clean. Will stay there again.
Thank you for staying with us. We appreciate your favorable review. We are looking forward to serving you again!
Good breakfast, quiet location. Complete amenities
Thank you for your review that makes us happy. It makes us confident. Thank you!
Dear guest Thank you for selecting us out of the many possible places here. We look forward to serving you again. Yamaguchi
Thanks for your stay at this hotel. We apologize for our room cleaning and we try our best not to repeat such a thing. Kind regards