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Recent guest reviews

The hotel was run down and sleeping rooms were really small and not clean. The hotel staff was really lovely though.

Rooms are small the WiFi didn’t work. Staff couldn’t give an answer why I didn’t get breakfast included. Waited a half hour at the desk while staff avoiding getting the manager I asked for. They still couldn’t tell me why. Staff said contact orbitz

Very friendly staff. Small but clean. Will stay there again.

Good breakfast, quiet location. Complete amenities

7-27-9 Shinjuku Shinjuku-ku Tokyo Tokyo-to

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Laundry facilities
  • 24-hour front desk

Located in Shinjuku within 2 miles (3 km) of Shinjuku Gyoen National Garden, Sotetsu Fresa Inn Higashi Shinjuku is within a few miles (5 km) of other popular sights such as Nippon Budokan. This 311-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.


Dining

Enjoy a bite to eat at Royal Host, the hotel's onsite restaurant. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

Guests can expect 24-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and slippers. Desks are also included. Housekeeping is available on request.


Property features

Guests of Sotetsu Fresa Inn Higashi Shinjuku enjoy free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is available for JPY 1500 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. This hotel also has a vending machine.

Room options

Twin Room for 4 People (2 Adult and 2 Children), Non Smoking

2 Large Twin Beds | Sleeps 4

Couple Plan - late check out 12:00 PM (Double Room, Non Smoking)

1 Double Bed | Sleeps 2

Couple Plan - late check out 12:00 PM (Twin Room, Non Smoking)

2 Large Twin Beds | Sleeps 2

Double Room for 3 People (2 Adult and 1 Child), Non Smoking

1 Double Bed | Sleeps 3

Guest reviews for Sotetsu Fresa Inn Higashi Shinjuku

Everyone (2) Couples (1) Family (2)
2
Everyone

The hotel was run down and sleeping rooms were really small and not clean. The hotel staff was really lovely though.

By on Jan 28, 2020

Review comment responded on Jan 29, 2020

Thanks for your stay at this hotel. We apologize for our room cleaning and we try our best not to repeat such a thing. Kind regards

2
Friends

Rooms are small the WiFi didn’t work. Staff couldn’t give an answer why I didn’t get breakfast included. Waited a half hour at the desk while staff avoiding getting the manager I asked for. They still couldn’t tell me why. Staff said contact orbitz

By on Nov 14, 2019

Review comment responded on Nov 16, 2019

Thank you for staying this time. Our hotel can confirm the booking on Expedia and respond appropriately. If you have any complaints about your reservation, please contact Expedia. Thank you for your feedback.

5
Family

Very friendly staff. Small but clean. Will stay there again.

By , from Los Angeles on Aug 8, 2019

Review comment responded on Aug 8, 2019

Thank you for staying with us. We appreciate your favorable review. We are looking forward to serving you again!

4
Partner Couples Family

Good breakfast, quiet location. Complete amenities

By on May 13, 2019

Review comment responded on May 14, 2019

Thank you for your review that makes us happy. It makes us confident. Thank you!

5
Everyone

By on Apr 19, 2019

Review comment responded on Apr 24, 2019

Dear guest Thank you for selecting us out of the many possible places here. We look forward to serving you again. Yamaguchi

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