The hotel was run down and sleeping rooms were really small and not clean. The hotel staff was really lovely though.
Rooms are small the WiFi didn’t work. Staff couldn’t give an answer why I didn’t get breakfast included. Waited a half hour at the desk while staff avoiding getting the manager I asked for. They still couldn’t tell me why. Staff said contact orbitz
Very friendly staff. Small but clean. Will stay there again.
Good breakfast, quiet location. Complete amenities
Hotel staff is very friendly and helpful. Location was away from the busy Shinjuku station. Would recommend to stay at again...
Location is perfect to get around Shinjuku area and to Shibuya. Just by the subway and perfect if you feel like walking too. The room is not very spacious but it has enough space to be comfortable without feeling crammed. It had a full size bed, a kettle and even a mini fridge in the room. I enjoyed my stay there without a doubt.
Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, Sotetsu Fresa Inn Higashi Shinjuku is within a mile (2 km) of other popular sights such as Waseda University. The 311 rooms at this 3-star hotel include refrigerators, flat-screen TVs, and soaking bathtubs.
Enjoy a bite to eat at Royal Host, the hotel's onsite restaurant. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All 311 individually decorated rooms feature refrigerators and desks. 24-inch flat-screen TVs come with digital channels, and guests can stay connected with free wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available.
Renovated in 2016, Sotetsu Fresa Inn Higashi Shinjuku offers free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is available for JPY 1500 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. This hotel also has a vending machine.
The hotel was run down and sleeping rooms were really small and not clean. The hotel staff was really lovely though.
Rooms are small the WiFi didn’t work. Staff couldn’t give an answer why I didn’t get breakfast included. Waited a half hour at the desk while staff avoiding getting the manager I asked for. They still couldn’t tell me why. Staff said contact orbitz
Thank you for staying this time. Our hotel can confirm the booking on Expedia and respond appropriately. If you have any complaints about your reservation, please contact Expedia. Thank you for your feedback.
Very friendly staff. Small but clean. Will stay there again.
Thank you for staying with us. We appreciate your favorable review. We are looking forward to serving you again!
Good breakfast, quiet location. Complete amenities
Thank you for your review that makes us happy. It makes us confident. Thank you!
Dear guest Thank you for selecting us out of the many possible places here. We look forward to serving you again. Yamaguchi
Hotel staff is very friendly and helpful. Location was away from the busy Shinjuku station. Would recommend to stay at again...
I appreciate your review. Please use our hotel by all means. All staff are waiting for your arrival. Thank you.
Location is perfect to get around Shinjuku area and to Shibuya. Just by the subway and perfect if you feel like walking too. The room is not very spacious but it has enough space to be comfortable without feeling crammed. It had a full size bed, a kettle and even a mini fridge in the room. I enjoyed my stay there without a doubt.
Thank you for your stay. We appreciate your review. We hope to see you again. Good luck.
Thanks for your stay at this hotel. We apologize for our room cleaning and we try our best not to repeat such a thing. Kind regards