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Palace Hotel Tokyo

Property class: 5 and above

Choose dates to view prices

Photo gallery for Palace Hotel Tokyo

An outdoor rooftop lounge with a sofa, coffee table, and planters, overlooking a city skyline at night.
A spacious lobby with a reception desk, seating area, and large windows offering a view of greenery.
A hotel room with a large bathtub, a bed, a sofa, and a city view.
A bar with a curved counter, a variety of liquor bottles, and a city view at night.
A modern interior with a large window, a hanging light fixture, and a sofa set.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Place, Imperial Palace East Gardens
    ‪1 min walk‬
  • Place, Marunouchi Building
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Suite Suite Room, City View, Non-smoking Park

A modern living room with a sofa, coffee table, and chairs.

Suite Suite Room, City View, Non-smoking Park

  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Twin Room, Non-smoking Premier Suite

A hotel room with two beds, a large window with a city view, and a balcony.

Twin Room, Non-smoking Premier Suite

  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe King Room, City View, Non-smoking Club

A hotel room with a large bed, bedside tables, a desk, a chair, and a window with curtains.

Deluxe King Room, City View, Non-smoking Club

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a chair, a television, and a view of the city at night.

Deluxe King Room

9.6 out of 10
Exceptional
(30 reviews)
  • 485 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Room with Balcony

A room with a large window overlooking a cityscape and a river. There is a round table with a bottle, glasses, and a book. Two chairs are positioned in front of the table.

Deluxe King Room with Balcony

9.8 out of 10
Exceptional
(14 reviews)
  • Park view
  • 485 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Deluxe Twin Room

Room

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(9 reviews)
  • Park view
  • 595 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Twin Room with Balcony

A hotel room with two beds, a sofa, a dining table, and a city view.

Deluxe Twin Room with Balcony

9.0 out of 10
Wonderful
(14 reviews)
  • Park view
  • 485 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Deluxe King Room

A hotel room with a large bed, a desk, a chair, a television, and a view of the city at night.

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe King Room with Balcony

A room with a large window overlooking a cityscape and a river. There is a round table with a bottle, glasses, and a book. Two chairs are positioned in front of the table.

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe Twin Room with Balcony

A hotel room with two beds, a sofa, a dining table, and a city view.

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Suite Room

A hotel room with a large bed, a desk, a chair, a bookshelf, and a view of a cityscape through large windows.

Executive Suite Room

  • Park view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Garden Suite Room

A modern hotel room with a large window, a sofa, a coffee table, and a dining area.

Garden Suite Room

  • Park view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Chiyoda Suite Room

A modern hotel room with two large beds, a flat-screen TV, a balcony with a city view, and a large window.

Chiyoda Suite Room

  • Park view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Park Suite

A spacious living room with a sofa, coffee table, and seating area, large windows with a city view, and a modern design.

Park Suite

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Terrace Suite

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Terrace Suite

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Deluxe King Room with Balcony

A hotel room with a bed, two armchairs, a dining table with chairs, a lamp, and a view of the city through large windows.

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Grand Deluxe King Room with Balcony

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Grand Deluxe Twin Room

A modern lobby with a marble wall, a large abstract painting, and a seating area with sofas and tables.

Club Grand Deluxe Twin Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Suite King

A modern hotel room with a bed, bedside tables, a desk, and a chair.

Premier Suite King

  • Park view
  • 970 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite Twin

A hotel room with a large bed, bedside lamps, a desk with a telephone, a chair, and a mirror.

Premier Suite Twin

  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony (Club Grand)

A room with a view of a cityscape and a river, featuring a table with a bottle and glasses.

Deluxe Room, 1 King Bed, Balcony (Club Grand)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Balcony (Club Grand)

Room

Deluxe Room, 2 Twin Beds, Balcony (Club Grand)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony (Club)

A hotel room with a large bathtub, a bed, a sofa, and a view of a cityscape at night.

Deluxe Room, 1 King Bed, Balcony (Club)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony, City View (Terrace)

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and a view of the city at night.

Suite, 1 King Bed, Balcony, City View (Terrace)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Balcony (Club)

A hotel room with a large bathtub, a bed, a sofa, and a view of a cityscape at night.

Deluxe Room, 2 Twin Beds, Balcony (Club)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony (Grand)

A dining area with a table set for breakfast, including pastries, fruit, and beverages, overlooking a cityscape with trees and buildings.

Deluxe Room, 1 King Bed, Balcony (Grand)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Twin Beds, Balcony, City View (Park)

A hotel room with two beds, a TV, and a view of the city.

Suite, 2 Twin Beds, Balcony, City View (Park)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Deluxe Room, 2 Twin Beds (Grand)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Deluxe Room, 1 King Bed (Club)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Twin Beds, Balcony (Chiyoda)

A modern hotel room with a large bed, a city view, and a seating area with a TV.

Suite, 2 Twin Beds, Balcony (Chiyoda)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bathtub, a bed, a sofa, and a view of a cityscape at night.

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony (Garden)

A hotel room with a large bed, a desk with a lamp, a TV on the wall, and a view of the city at night.

Suite, 1 King Bed, Balcony (Garden)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Balcony

A hotel room with a large bathtub, a bed, a sofa, and a view of a cityscape at night.

Deluxe Room, 2 Twin Beds, Balcony

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Balcony

A hotel room with a large bed, a TV mounted on the wall, a wardrobe, a seating area with a table and chairs, and a view of the cityscape through the window.

Executive Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, 1 King Bed

A modern hotel room with a bed, bedside tables, a desk, and a chair.

Premier Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, 2 Twin Beds

A hotel room with a large bed, bedside lamps, a desk with a telephone, a chair, and a mirror.

Premier Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Tokyo

Located in Chiyoda, Palace Hotel Tokyo is adjacent to Wadakura Fountain Park and within a 5-minute walk of other popular sights like Imperial Palace East Gardens. This 284-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Kokyogaien National Gardens - 1 min walk - 0.1 miles
  • Imperial Palace East Gardens - 1 min walk - 0.1 miles
  • Marunouchi Building - 6 min walk - 0.4 miles
  • Tokyo International Forum - 11 min walk - 0.6 miles
  • Tokyo Imperial Palace - 12 min walk - 0.7 miles

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 6 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪DEAN & DELUCA - ‬4 min walk
  • ‪小洞天 - ‬4 min walk
  • ‪玄米カフェ 実身美 - ‬3 min walk
  • ‪Serafina New York - ‬2 min walk

About this property

Palace Hotel Tokyo

At Palace Hotel Tokyo, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for JPY 3300 per night (JPY 4300 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect 55-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, minibars, and coffee makers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Evian Spa Tokyo has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: JPY 8,625 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Renovations and closures

The property will be renovating from January 18 2027 to January 23 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for JPY 40000.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 8625 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Palace Hotel Tokyo?

Palace Hotel Tokyo provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Palace Hotel Tokyo?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on Nov 1, 2026 start from $1,150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Palace Hotel Tokyo?

This hotel is situated in Chiyoda, just steps from Wadakura Fountain Park and Museum of the Imperial Collections, and within a short walk of Imperial Palace East Gardens. You'll also find Tokyo Imperial Palace and Tokyo Dome within a short drive.

Is there a spa at Palace Hotel Tokyo?

Evian Spa Tokyo is the hotel's spa and services include prenatal massages, deep-tissue massages, body wraps, and couples treatments.

Does Palace Hotel Tokyo include a casino?

No, Palace Hotel Tokyo doesn't have a casino.

Will I find an indoor pool at Palace Hotel Tokyo?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

Does Palace Hotel Tokyo feature a restaurant that includes a breakfast menu?

Yes, Palace Hotel Tokyo serves a full breakfast for a surcharge each morning at ESTERRE.

Will Palace Hotel Tokyo allow pets to stay for free?

No, pets aren't allowed at Palace Hotel Tokyo.

How close is the airport from Palace Hotel Tokyo?

The closest major airport to Palace Hotel Tokyo is Haneda Airport (HND), which is 14.8 mi away (41 minutes by car).

Does Palace Hotel Tokyo offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Palace Hotel Tokyo.

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 894 out of 1000 reviews
Rating 8 - Good. 73 out of 1000 reviews
Rating 6 - Okay. 17 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, super helpful staff, and wonderful places to eat.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, location, service and staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel, amazing breakfast, and perfect location!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with peaceful views of the palace gardens. Perfect location for train station, subway, rest of Tokyo. Very friendly and helpful staff. Perfect home base for Tokyo based travel.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended excellent location and pick a room with park view. Big hotel
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible hotel in an amazing location. Hotel is luxurious. Staff is friendly and caring. Location alone makes this the place to stay in Tokyo.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace is one of the nicest city hotels in the world and the pool and service is world class.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel with stellar food and immaculate service
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I have ever stayed in anywhere in the world from top to bottom.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great to stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room, tastefully decorated and lovely balcony with a very pleasant view of the Imperial Garden. The towels were nice and soft and bed was very comfortable. Great location close to the Tokyo Station. Staff was very attentive and helpful. We are looking forward to our next stay here.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional stay at Palace Hotel Tokyo. The location overlooking the Imperial Palace is unbeatable the rooms are elegant and immaculate and the service truly reflects the best of Japanese hospitality. Every detail exceeded expectations. I would gladly stay here again and highly recommend it to anyone visiting Tokyo. ⭐⭐⭐⭐⭐
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, excellent amenities and buffet breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super luxurious, room and service incomparable and premises in general very elegant and well maintained
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel! Location couldn't be better - directly connected via underground to Tokyo Station - lovely walking to the Imperial Palace grounds right next to the hotel, and short walk to the Ginza. Beautiful, well-appointed rooms, amazing breakfast, great helpful staff - we had a wonderful time here and will hope to return!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice breakfast. good location. annoying that sauna was an extra cost.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Impeccable service, facilities and breakfast!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with impeccable service, room, facilities, and breakfast. Less than 5min walk from Tokyo station with great under ground accessibility in case of not so fun weather out. We will definitely be back.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
had a wonderful stay kind staff and great hospitality love the hotel room and location i recommend this hotel
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very attentive, beautiful property in a fantastic location given proximity to Imperial Gardens, access to subway and other transportation. The breakfast was excellent combining both buffet and made to order items
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lives up to all of the ratings and expectations
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got one of the best room in the hotel it could overlook the whole imperial palace. Also love to eat at their club lounge, convenience, good quality and service.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful and staff was magnificent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great staff. Great amenities. Fantastic view.
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice hotel, but the price is way too expensive for what it is
Stayed 4 nights in May 2026