Palace Hotel Tokyo

5.0 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for Palace Hotel Tokyo

Executive lounge
Lobby
Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Indoor pool
Chiyoda Suite Room | Living room | LCD TV, DVD player, pay movies

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Imperial Palace East Gardens
    ‪1 min walk‬
  • Tokyo Imperial Palace
    ‪17 min walk‬
  • Nippon Budokan
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪31 min drive‬

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Room options

Grand Deluxe Twin Room

  • Park view
  • 595 sq ft
  • Sleeps 3
  • 2 Double Beds

Chiyoda Suite Room

  • Park view
  • 861 sq ft
  • Sleeps 3
  • 2 Double Beds

Club Deluxe Twin Room with Balcony

  • Park view
  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

Grand Deluxe King Room with Balcony

  • City view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe King Room with Balcony

  • City view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Club Deluxe King Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Club Deluxe King Room with Balcony

  • Park view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Garden Suite Room

  • Park view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite Room

  • Park view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Suite King

  • Park view
  • 970 sq ft
  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe Twin Room

  • City view
  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room with Balcony

  • Park view
  • 485 sq ft
  • Sleeps 3
  • 2 Double Beds

Premier Suite Twin

  • 969 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe King Room with Balcony

  • Park view
  • 485 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 485 sq ft
  • Sleeps 2
  • 1 King Bed

Park Suite

  • City view
  • 1292 sq ft
  • Sleeps 3
  • 2 Double Beds

Terrace Suite

  • City view
  • 1292 sq ft
  • Sleeps 3
  • 1 King Bed

Club Deluxe Twin Room with Balcony

  • Sleeps 3
  • 2 Twin Beds

Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Premier Suite Twin

  • Sleeps 3
  • 2 Double Beds

Garden Suite

  • Sleeps 2
  • 1 King Bed

Park Suite

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room with Balcony

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Club Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Terrace Suite

  • Sleeps 3
  • 1 King Bed

Club Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Grand Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Chiyoda Suite

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room with Balcony

  • Sleeps 3
  • 2 Twin Beds

Premier Suite King

  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Palace Suite

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Chiyoda, Palace Hotel Tokyo is adjacent to Imperial Palace East Gardens and within a 5-minute walk of other popular sights like Wadakura Fountain Park. This 284-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Imperial Palace East Gardens - 1 min walk - 0.1 miles
  • Tokyo International Forum - 14 min walk - 0.8 miles
  • Tokyo Imperial Palace - 17 min walk - 0.9 miles
  • Nippon Budokan - 3 min drive - 1.6 miles
  • Tokyo Dome - 4 min drive - 2.1 miles

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 8 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪カレーショップC&C 大手町メトロピア店 - ‬4 min walk
  • ‪玄米カフェ 実身美 - ‬3 min walk
  • ‪The Palace Lounge - ‬1 min walk
  • ‪はせがわ酒店 パレスホテル東京店 - ‬2 min walk
  • ‪もうやんカレー 大手町 - ‬2 min walk

About this property

Palace Hotel Tokyo

Luxury hotel with a full-service spa and bars
At Palace Hotel Tokyo, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for JPY 3300 per night (JPY 4300 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, minibars, and coffee makers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: JPY 6,072 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for JPY 10000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 6072 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Palace Hotel Tokyo?

Palace Hotel Tokyo provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Palace Hotel Tokyo?

As of May 13, 2025, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on May 29, 2025 start from $721.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Palace Hotel Tokyo?

This hotel is situated in Chiyoda, just steps from Museum of the Imperial Collections and Wadakura Fountain Park, and within a short walk of Imperial Palace East Gardens. You'll also find Tokyo Imperial Palace and Nippon Budokan within a short drive.

Is there parking available at Palace Hotel Tokyo?

Yes, valet parking is offered for JPY 4,300 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa at Palace Hotel Tokyo?

Evian SPA TOKYO is the hotel's spa and services include prenatal massages, deep-tissue massages, body wraps, and couples treatments.

Does Palace Hotel Tokyo include a casino?

No, Palace Hotel Tokyo doesn't have a casino.

Will I find an indoor pool at Palace Hotel Tokyo?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

Is Palace Hotel Tokyo a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as an indoor pool and 3 bars.

Are there hot tubs at Palace Hotel Tokyo?

Yes, this hotel has a spa tub.

Does Palace Hotel Tokyo feature a restaurant that includes a breakfast menu?

Yes, Palace Hotel Tokyo serves a full breakfast for a surcharge each morning at ESTERRE.

Will Palace Hotel Tokyo allow pets to stay for free?

No, pets aren't allowed at Palace Hotel Tokyo.

Are there connecting rooms at Palace Hotel Tokyo?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Palace Hotel Tokyo?

The closest major airport to Palace Hotel Tokyo is Haneda Airport (HND), which is 13.3 mi away (31 minutes by car).

Can I book a room with a balcony at Palace Hotel Tokyo?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy park or city views.

Does Palace Hotel Tokyo offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Palace Hotel Tokyo.

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 892 out of 1004 reviews
Rating 8 - Good. 81 out of 1004 reviews
Rating 6 - Okay. 17 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

6/10 Okay

Marco

Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqueline, Reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 3 nights in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
I like a very quiet, clean, good nick hotel. This hotel clearly fits. I was pretty jet lagged and didn't appreciate someone banging on the door for turndown service right after I got to sleep. There was a do not disturb button I couldn't see in the dark but it worked once I found it. The Japanese restaurants were probably good but I couldn't get a reservation when I wanted and probably looked too shabby to get in without one. I'm pretty much a peasant and look like one. Next time I'll go back to the imperial. Rather than so much staff on the ground floor, I appreciated their floor ladies with whom I could more easily/personally interface. Not to dis the palace staff, they were all very nice and perfectly groomed, just all clustered on the ground floor. Views of the palace grounds were not to be beat and the room HVAC was perfect and quiet. Since I am a birdwatcher, proximity to the palace grounds was wonderful. Also nice having a metro station in the basement along with a 7/11. Easy walk to Tokyo station. There's an apothecary in a nearby building.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lawrence, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Annalise Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service beautiful hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed everything about the stay: The fitness center and the spa are of top quality and very clean. The breakfast buffet has a variety of food and beverage options. Most importantly, the service was exceptional throughout our stay. We would recommend the Palace Hotel to our friends.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay. Interior, service, location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome and impressive experience

Impressive experience. The room has more than everything than we need. Very generous in providing tea/coffee/water and all the toilettes. Staff communicated with each other very well and follow up on our request. The best hotel experience I ever have.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yoonjin

Traveled with family
Liked: Amenities, property conditions & facilities
Loved the hospitality and kindness. Loved the scent of the hotel, amenities- amazing. Very clean and we had a nice view of the old palace right in front of our room.
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very professional staff, especially the French speaking waiter in the breakfast space. It is my second time there. Still a wonderful experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, beautiful place, and close to lots of local attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter, Pinner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good room, quiet, comfortable and clean. Staff were extremely helpful and service was attentive.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shaunn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tomohiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but worth it. My favorite hotel in Tokyo.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaunn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Worth every penny
Stayed 4 nights in Dec 2024

10/10 Excellent

deWayne, Redwood City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sold on the Palace especially the balcony rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaye

Stayed 3 nights in Oct 2024

10/10 Excellent

Ira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
service excellent... restaurents very good...
Stayed 5 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. This was our second visit and seven years. Excellent at both times.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeffery, Kansas City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate. Comfortable room. Impeccable service. Good value for the money. Metro station access from within the hotel. Would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 7 nights in Sep 2024