Palace Hotel Tokyo

5.0 star property

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Photo gallery for Palace Hotel Tokyo

Deluxe King Room with Balcony | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Dining room
Lobby
Lunch and dinner served, French cuisine
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Place, Imperial Palace East Gardens
    ‪3 min walk‬
  • Place, Marunouchi Building
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

Deluxe King Room

9.8 out of 10
Exceptional
(23 reviews)
  • 485 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe King Room with Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • Park view
  • 485 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(8 reviews)
  • Park view
  • 595 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Deluxe Twin Room with Balcony

9.6 out of 10
Exceptional
(10 reviews)
  • Park view
  • 485 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Executive Suite Room

  • Park view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Garden Suite Room

  • Park view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Chiyoda Suite Room

  • Park view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Park Suite

  • Sleeps 2

Palace Suite

  • Sleeps 2

Terrace Suite

  • Sleeps 3

Park Suite

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Terrace Suite

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Club Grand Deluxe Twin Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Deluxe King Room with Balcony

  • Sleeps 3

Deluxe Twin Room with Balcony

  • Sleeps 3

Grand Deluxe King Room with Balcony

  • Sleeps 3

Grand Deluxe Twin Room

  • Sleeps 2

Club Deluxe King Room with Balcony

  • Sleeps 3

Club Deluxe Twin Room with Balcony

  • Sleeps 3

Club Grand Deluxe King Room with Balcony

  • Sleeps 3

Club Grand Deluxe Twin Room

  • Sleeps 2

Premier Suite King

  • Park view
  • 970 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Premier Suite Twin

  • 969 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Premier Suite King

  • Sleeps 3

Premier Suite Twin

  • Sleeps 3

Garden Suite

  • Sleeps 2

Executive Suite

  • Sleeps 2

Chiyoda Suite

  • Sleeps 2

Club Deluxe King Room

  • Sleeps 2

Deluxe Room with Balcony

  • Sleeps 3

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About the neighborhood

Tokyo

Located in Chiyoda, Palace Hotel Tokyo is adjacent to Wadakura Fountain Park and within a 5-minute walk of other popular sights like Imperial Palace East Gardens. This 284-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Kokyogaien National Gardens - 1 min walk - 0.1 miles
  • Imperial Palace East Gardens - 3 min walk - 0.2 miles
  • Marunouchi Building - 6 min walk - 0.4 miles
  • Tokyo International Forum - 11 min walk - 0.6 miles
  • Tokyo Imperial Palace - 12 min walk - 0.7 miles

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 6 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪カレーショップ C&C - ‬4 min walk
  • ‪DEAN & DELUCA - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Marunouchi Base - ‬5 min walk

About this property

Palace Hotel Tokyo

At Palace Hotel Tokyo, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for JPY 3300 per night (JPY 4300 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, minibars, and coffee makers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Evian Spa Tokyo has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: JPY 6,900 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for JPY 40000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 6900 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Palace Hotel Tokyo?

Palace Hotel Tokyo provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Palace Hotel Tokyo?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on Mar 2, 2026 start from $742.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Palace Hotel Tokyo?

This hotel is situated in Chiyoda, just steps from Wadakura Fountain Park and Museum of the Imperial Collections, and within a short walk of Imperial Palace East Gardens. You'll also find Tokyo Imperial Palace and Tokyo Dome within a short drive.

Will I be able to park at Palace Hotel Tokyo?

Yes, valet parking is offered for JPY 4,300 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa at Palace Hotel Tokyo?

Evian Spa Tokyo is the hotel's spa and services include deep-tissue massages, prenatal massages, couples treatments, and body wraps.

Does Palace Hotel Tokyo include a casino?

No, Palace Hotel Tokyo doesn't have a casino.

Will I find an indoor pool at Palace Hotel Tokyo?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

What amenities will couples enjoy at Palace Hotel Tokyo?

This boutique hotel offers many amenities for couples, including in-room massages as well as an indoor pool and 3 bars.

Are there hot tubs at Palace Hotel Tokyo?

Yes, guests can enjoy a spa tub at this hotel.

Does Palace Hotel Tokyo feature a restaurant that includes a breakfast menu?

Yes, Palace Hotel Tokyo serves a full breakfast for a surcharge each morning at ESTERRE.

Will Palace Hotel Tokyo allow pets to stay for free?

No, pets aren't allowed at Palace Hotel Tokyo.

Are there connecting rooms at Palace Hotel Tokyo?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Palace Hotel Tokyo?

The closest major airport to Palace Hotel Tokyo is Haneda Airport (HND), which is 14.8 mi away (41 minutes by car).

Can I book a room with a balcony at Palace Hotel Tokyo?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy park or city views.

Does Palace Hotel Tokyo offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Palace Hotel Tokyo.

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 888 out of 1002 reviews
Rating 8 - Good. 83 out of 1002 reviews
Rating 6 - Okay. 15 out of 1002 reviews
Rating 4 - Poor. 8 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Philippe

Stayed 3 nights in Dec 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful 5 star hotel with service to match and kind staff that looks after your every wish/need; Plenty of breakfast choices in buffet; Walk to Tokyo Station and Ginza is 30” walk or 10” cab ride; Jaw dropping beautiful views of park;
Stayed 4 nights in Nov 2025

10/10 Excellent

Laura, grayslake

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Soooooo beautiful and the service was impeccable! Great location too!
Stayed 5 nights in Nov 2025

10/10 Excellent

Mie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Nov 2025

10/10 Excellent

HECTOR

Stayed 1 night in Nov 2025

10/10 Excellent

Jo Ning

Liked: Cleanliness, amenities, property conditions & facilities
Best customer service
Stayed 3 nights in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
room very clean and staff helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Oct 2025

10/10 Excellent

Sudabeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice balcony with city and imperial palace view.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best in Tokyo

The ammenities and service were excellent. Highly recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darius

Stayed 4 nights in Oct 2025

10/10 Excellent

Mark, Potomac

Liked: Cleanliness, staff & service, property conditions & facilities
phenomenal hotel in Tokyo. loved it
Stayed 3 nights in Oct 2025

6/10 Okay

Edward

Traveled with family
Liked: Staff & service, property conditions & facilities
Very over priced
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and the staff takes good care of its guests.
Stayed 1 night in Oct 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
I felt totally pampered. Surely a wonderful hotel in every respect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was very helpful. Breakfast was wonderful. Perfect location across from Imperial Palace Gardens.
Stayed 4 nights in Sep 2025

8/10 Good

TIANYIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is layout a bit narrow.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and certainly a five star hotel superbly situated close to Tokyo station so easy to navigate around Tokyo and connections to other parts of Japan. Rooms are large and well equipped, magnificent views across the Palace park area and city. Superb staff and magnificent breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 4 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Stayed 1 night in Sep 2025

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Oshri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very impressive property with high-class Tokyo-style service. Staff is everywhere and always ready to answer your questions. The location is right across the street from the Imperial Palace and sits above the very convenient Otemachi metro station and an eight-minute walk from the Tokyo station.
Stayed 3 nights in Sep 2025

10/10 Excellent

Oshri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025