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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

A hotel lobby with a central column, seating area, and framed artwork on the walls.
A bathroom with a marble sink, a mirror, and a glass shower enclosure.
A modern interior with a glass staircase, red carpet, and contemporary lighting fixtures.
A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.
A compact kitchen with a microwave, sink, and a small refrigerator.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Omoide Yokocho
    ‪7 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Deluxe Twin, Non Smoking

A room with a sofa, a round table, two beds, and a patterned wall.

Deluxe Twin, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Queen, Non Smoking

A hotel room with a bed, a round side table, a sofa, and a window with blinds.

Superior Queen, Non Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King, Non Smoking

A modern bedroom with a bed, bedside table, and a small round table.

Deluxe King, Non Smoking

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Family, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Superior Queen for Single Use, Non Smoking

A hotel room with a bed, a round side table, a sofa, and a window with blinds.

Superior Queen for Single Use, Non Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King for Single Use, Non Smoking

A modern bedroom with a bed, bedside table, and a small round table.

Deluxe King for Single Use, Non Smoking

  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin for Single Use, Non Smoking

A room with a sofa, a round table, two beds, and a patterned wall.

Deluxe Twin for Single Use, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Signature Family for Single Use, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family for Single Use, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 1
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin for 2 Guests, Non Smoking

A room with a sofa, a round table, two beds, and a patterned wall.

Deluxe Twin for 2 Guests, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Signature Family for 2 Guests, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family for 2 Guests, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Signature Family for 3 Guests, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family for 3 Guests, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 4 Large Twin Beds
  • Free WiFi

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About the neighborhood

Tokyo

Located in Shinjuku, Tokyu Stay Shinjuku is within a 5-minute walk of Shinjuku Isetan and within 15 minutes of other popular attractions like Omoide Yokocho. This 120-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.1 miles
  • Shinjuku Isetan - 3 min walk - 0.2 miles
  • Omoide Yokocho - 7 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 8 min walk - 0.4 miles
  • Tokyo Metropolitan Government Building - 16 min walk - 0.9 miles

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪ミートキッチン log 50 - ‬1 min walk
  • ‪371 bar - ‬1 min walk
  • ‪大衆酒場 神田屋 - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Renovated in 2026, Tokyu Stay Shinjuku offers a gym, free WiFi in public areas, and coffee in a common area. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, a water dispenser, and a reception hall.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Other standard amenities include washers/dryers, microwaves, and electric kettles. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Reception hall
  • Renovated entire property - September 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

This property is closed from March 9 2026 to September 17 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Tokyu Stay Shinjuku caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is free cancellation available at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Tokyu Stay Shinjuku?

This hotel is situated in Shinjuku, just steps from Isetan Department Store Shinjuku and Shinjuku Isetan, and within a short walk of Shinjuku Gyoen National Garden. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Will I be able to park at Tokyu Stay Shinjuku?

No, there isn't parking available at the hotel.

Does Tokyu Stay Shinjuku feature a casino on the premises?

No, Tokyu Stay Shinjuku doesn't have a casino.

Is there an indoor pool at Tokyu Stay Shinjuku?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tokyu Stay Shinjuku?

Couples staying at this hotel will appreciate amenities like in-room massages and slippers as well as a restaurant.

Does Tokyu Stay Shinjuku have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Shinjuku have a restaurant that serves breakfast?

Yes, Tokyu Stay Shinjuku serves buffet breakfast each morning for a surcharge from its restaurant.

Does Tokyu Stay Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Shinjuku though service animals are welcome.

Does Tokyu Stay Shinjuku have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tokyu Stay Shinjuku?

The closest major airport to Tokyu Stay Shinjuku is Haneda Airport (HND), which is 17.1 mi away (51 minutes by car).

Can I book a room with a balcony at Tokyu Stay Shinjuku?

No, there aren't any guestrooms at Tokyu Stay Shinjuku that offer a balcony.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities
Staff was very friendly, spacious rooms. Perfect location close to everything.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, bedroom had everything we needed, a great location and the weighing scale in the lobby was very helpful!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Enjoyed my stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jong Wan

Liked: Cleanliness, staff & service, amenities
So much fun at so good place
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Duc thang

Liked: Cleanliness, staff & service, amenities
Excellent service, good location👌
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

USHMA GUNVANTBHAI

Liked: Cleanliness, amenities, property conditions & facilities
Great location Quiet Friendly staff Clean
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, property conditions & facilities
amazing room and service
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! They were very welcoming and helpful. The room and amenities were excellent during my short stay in Tokyo Shinjuku. Also, great distance from train station… less than 15 minute walk. Very accessible location. I would definitely come here again for another stay.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Mindy

Liked: Cleanliness, staff & service, amenities
Great location, friendly service.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service
Great location and staff good size rooms for Tokyo … really In need off room renovation although clean and comfy
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Nylah

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff and clean room. They were all very kind and helpful :)
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, clean, cozy room, had everything we needed for a one night stay. Check in was super efficient. We shipped our suitcases ahead of us and reception held them for us over night. Great breakfast with excellent variety.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were very helpful.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Chandler

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, location, staff, luggage shipping. Would 100% stay again if planning to stay in Shinjuku.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in an excellent spot in Tokyo Shinjuku. Go out of the hotel and you are directly in the Shinjuku life. Lots of bars and restaurants around, a conbini directly in front of the hotel and san chome station entry is also very close. Less the 10 min by foot to Shinjuku Station or Kabukicho. I always stay there, when I am in Tokyo.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Staff are very helpful. Service are excellent!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was exactly what I expected along with the washing machine in the room which is very convenient specially on a foreign country. I expected a hotel where I could rest and it's exactly what I received.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and location is amazing! Staff are super helpful and amazingly kind.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

MIchael

Liked: Property conditions & facilities
The area the hotel is located is very nice to be at.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious for a solo traveler. Very convenient & close to subway station.
Stayed 2 nights in Nov 2025

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