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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Restaurant
Lobby
Reception hall
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪1 min walk‬
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(55 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shinjuku, Tokyu Stay Shinjuku is within a 5-minute walk of Shinjuku Isetan and within 15 minutes of other popular attractions like Omoide Yokocho. This 179-room, 3-star hotel has in-room conveniences like refrigerators, electric kettles, and TVs.

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.1 miles
  • Shinjuku Isetan - 3 min walk - 0.2 miles
  • Shinjuku Gyoen National Garden - 6 min walk - 0.4 miles
  • Samurai Museum - 6 min walk - 0.4 miles
  • Omoide Yokocho - 7 min walk - 0.4 miles

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪371 bar - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk
  • ‪大衆酒場 神田屋 - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Guests of Tokyu Stay Shinjuku enjoy free WiFi in public areas, free newspapers, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a reception hall and a vending machine.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Other standard amenities include refrigerators, electric kettles, and safes. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Tokyu Stay Shinjuku caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is free cancellation available at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tokyu Stay Shinjuku?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku on Feb 24, 2026 start from $147.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tokyu Stay Shinjuku?

This hotel is situated in Shinjuku, just steps from Isetan Department Store Shinjuku and Shinjuku Isetan, and within a short walk of Shinjuku Gyoen National Garden. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Is there parking available at Tokyu Stay Shinjuku?

No, this hotel doesn't offer parking.

Does Tokyu Stay Shinjuku feature a casino on the premises?

No, Tokyu Stay Shinjuku doesn't have a casino.

Is there an indoor pool at Tokyu Stay Shinjuku?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tokyu Stay Shinjuku?

Couples staying at this hotel will appreciate amenities like in-room massages and slippers as well as a restaurant.

Does Tokyu Stay Shinjuku have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Shinjuku have a restaurant that serves breakfast?

Yes, Tokyu Stay Shinjuku serves buffet breakfast each morning for a surcharge from its restaurant.

Does Tokyu Stay Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Shinjuku though service animals are welcome.

Are there connecting rooms at Tokyu Stay Shinjuku?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tokyu Stay Shinjuku?

The closest major airport to Tokyu Stay Shinjuku is Haneda Airport (HND), which is 17.1 mi away (51 minutes by car).

Are there rooms with balconies that I can book at Tokyu Stay Shinjuku?

No, you won't find guestrooms with balconies at Tokyu Stay Shinjuku.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1015 reviews
Rating 8 - Good. 278 out of 1015 reviews
Rating 6 - Okay. 59 out of 1015 reviews
Rating 4 - Poor. 14 out of 1015 reviews
Rating 2 - Terrible. 6 out of 1015 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Benoit

Stayed 11 nights in Dec 2025

6/10 Okay

Susan

Stayed 2 nights in Nov 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
What attracted to me to Tokyu Stay was their in room washer / dryer combo.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sarahi

Stayed 8 nights in Nov 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities
The hotel is excellently located for the underground and there’s lots going on in Shinjuku! There was free teas/coffee/water and some toiletry items in reception in case you’ve forgotten something. There was also a book of oregami to give that a go! The room was very clean and they gave slippers to wear inside with a daily towel change if you wanted it but it was quite small so we didn’t sleep so well. The shower was powerful though and the toilet had all the expected buttons in Japan so you could give things a go in a safe space…
Stayed 4 nights in Nov 2025

10/10 Excellent

Anthony, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to Shinjuku Station. Tons of food, drink, and shopping options nearby. Room size is typical for what you get in Tokyo. Very clean. Excellent and friendly staff. The only criticism is that the rooms are a bit dated.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chandler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, location, staff, luggage shipping. Would 100% stay again if planning to stay in Shinjuku.
Stayed 4 nights in Nov 2025

4/10 Poor

Naoko

Disliked: Property conditions & facilities
Breakfast was terrible, should have been half price. Front desk on Sunday was unfriendly.
Stayed 1 night in Nov 2025

10/10 Excellent

leif jonny

Liked: Cleanliness, staff & service, amenities
Spotless room. Helpful staff. Washer in the room. Great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

leif jonny

Liked: Cleanliness, staff & service, amenities
Spotless room. Helpful staff. Laundry in the room. Can’t get any better.
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Perfect spot to explore Shinjuku and metro entrance is nearly at front door of hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Howard

Stayed 2 nights in Nov 2025

10/10 Excellent

USHMA GUNVANTBHAI

Liked: Cleanliness, amenities, property conditions & facilities
Great location Quiet Friendly staff Clean
Stayed 2 nights in Oct 2025

8/10 Good

Morrigan

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was very friendly upon check in. Our room was on the small side, but this was as expected for Tokyo. In future I would probably try to get a larger room than the semi-double for a couple of tall adults. Location was very convenient. Close to Shinjuku station and withing walking distance of many good restaurants. The room was fairly comfortable, though the mattress was on the very firm side and there were some scuffs on the walls that showed a bit of age. However, having a washer/dryer in the room was very convenient. Towels and garbage are changed upon request, and it was easy to do so.
Stayed 6 nights in Oct 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and welcoming staff. Amazing location close to a plethora of restaurants. Right next to multiple metro stops and very close to Shinjuku station. Very safe and clean and nice sized room. Highly recommend.
Stayed 7 nights in Oct 2025

8/10 Good

Ashton

Liked: Cleanliness, staff & service
Pretty good, but a little tucked away and hard to find
Stayed 1 night in Oct 2025

8/10 Good

Montgomery

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the staff was very helpful and spoke some English. The washer dryer combo was a little small, but got the job done. Rooms are quite small, but that’s to be expected in Tokyo. Location was definitely the highlight. Super convenient and right in the mix of Shinjuku!
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos, Simi Valley

Liked: Cleanliness, amenities, property conditions & facilities
Everythig was spotless. The staff was very helpful and courteous.
Stayed 3 nights in Oct 2025

10/10 Excellent

marie antoinette

Liked: Cleanliness, staff & service, amenities
This is our go-to hotel everytime we're in Tokyo. The location, cleanliness, ease of transport and washer/dryer in the rooms can't be beat! The room carpets need some freshening or replacement but would still give hotel 5 stars.
Stayed 7 nights in Oct 2025

10/10 Excellent

Norikazu, Chesapeake

Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near subway station, lots of shopping within walking distance, English speaking staff friendly and helpful, breakfast was delicious with a nice selection. Washer/dryer in room was a plus!
Stayed 8 nights in Oct 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t eat breakfast so can’t comment on that. Hotel itself is nice and in a very convenient area to get to SHIBUYA and Shinjuku. It wasn’t loud on the street 10 floors up so got a decent nights sleep. The room is small but comes with good facilities! I would recommend this place if you don’t mind the busy streets, however it didn’t seem too busy round the streets when we stayed!
Stayed 8 nights in Oct 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I heard staff speaking english and chinese very well. Location is very close to the train station. They helped shipped our luggages to our next hotel. Room is reasonably sized and bathroom was nice. I would stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

john

Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of Shinjuku. Convenient to everything ( food, shopping, transportation). Quiet, clean rooms, pleasant staff. Great stay.
Stayed 4 nights in Oct 2025