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Tokyu Stay Shinjuku

3.0 star property
Hotel with a restaurant, a quick walk to Shinjuku Isetan

Choose dates to view prices

Photo gallery for Tokyu Stay Shinjuku

Property entrance
Restaurant
Reception hall
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Meiji Jingu Shrine
    ‪4 min drive‬
  • Place, Tokyo Imperial Palace
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

9.2 out of 10
Wonderful
(33 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shinjuku, Tokyu Stay Shinjuku is within a 5-minute walk of Shinjuku Isetan and within 15 minutes of other popular attractions like Omoide Yokocho. This 179-room, 3-star hotel has in-room conveniences like refrigerators, electric kettles, and TVs.

What's nearby

  • Shinjuku Isetan - 3 min walk - 0.2 miles
  • Shinjuku Gyoen National Garden - 6 min walk - 0.4 miles
  • Meiji Jingu Shrine - 4 min drive - 1.5 miles
  • Tokyo Imperial Palace - 4 min drive - 2.7 miles
  • Tokyo Midtown - 6 min drive - 2.6 miles

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪371 bar - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk
  • ‪大衆酒場 神田屋 - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, a quick walk to Shinjuku Isetan
Guests of Tokyu Stay Shinjuku enjoy free WiFi in public areas, free newspapers, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a vending machine and a reception hall.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Other standard amenities include refrigerators, electric kettles, and safes. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Tokyu Stay Shinjuku caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is free cancellation available at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tokyu Stay Shinjuku?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku on Oct 26, 2025 start from $306.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tokyu Stay Shinjuku?

This hotel is situated in Shinjuku within a short 8-minute walk of Shinjuku Gyoen National Garden and also 16 minutes on foot from Tokyo Metropolitan Government Building. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Is there parking available at Tokyu Stay Shinjuku?

No, there isn't parking available at the hotel.

Does Tokyu Stay Shinjuku feature a casino on the premises?

No, Tokyu Stay Shinjuku doesn't have a casino.

Is there an indoor pool at Tokyu Stay Shinjuku?

No, there is no indoor pool at this hotel.

Is Tokyu Stay Shinjuku good for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and slippers as well as a restaurant.

Does Tokyu Stay Shinjuku have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tokyu Stay Shinjuku have a restaurant that serves breakfast?

Yes, Tokyu Stay Shinjuku serves buffet breakfast each morning for a surcharge from its restaurant.

Does Tokyu Stay Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Shinjuku though service animals are welcome.

Are there connecting rooms at Tokyu Stay Shinjuku?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tokyu Stay Shinjuku?

The closest major airport to Tokyu Stay Shinjuku is Haneda Airport (HND), which is 17.1 mi away (51 minutes by car).

Can I book a room with a balcony at Tokyu Stay Shinjuku?

No, you won't find guestrooms with balconies at Tokyu Stay Shinjuku.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 1011 reviews
Rating 8 - Good. 288 out of 1011 reviews
Rating 6 - Okay. 59 out of 1011 reviews
Rating 4 - Poor. 14 out of 1011 reviews
Rating 2 - Terrible. 5 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elmarie

Stayed 2 nights in Jul 2025

8/10 Good

Sangeeta

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing breakfast, clean room. Loved it .
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Stayed 2 nights in Jul 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient around the places and close to railway station
Stayed 1 night in Jul 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Hasan

Traveled with group
Liked: Cleanliness
Amazing location for Tokyo right next to a train/metro station which is a must but sadly the rooms are tiny. If you’re staying in Tokyo for a while the economy rooms are too small for 2 people, so worth booking a twin room for the extra space.
Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, very happy with everything. 👍
Stayed 4 nights in Jul 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is fantastic, the staff were friendly and there are tons of options either locally or easily accessed via the excellent transport links. I will definitely consider staying here again due to these points, and the cost was reasonable too.
Stayed 11 nights in Jun 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic for getting around Tokyo, and even without travelling there are tons of local options available. The staff were friendly, spoke English and were always welcoming when we were coming and going from the hotel. I will definitely consider staying again on future visits due to the reasonable price, accessible location and friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Tiny rooms, great location

The hotel itself is in a great spot! The rooms are TINY but we made it work. At the end of the bed we could fit 1 medium & 1 small luggage. If we had anymore, it wouldn’t have fit in the room. Also, the pillows are completely flat. When we requested extra, we were told they don’t have any but they could make us “towel pillows.” I appreciated the staff trying to help us & being innovative. The towel pillows are literally towels folded inside a pillow case. When placed under the pillow, this provided a little more support so we could sleep more comfortably. Lastly, the room was clean, with the exception of the corners, which desperately needed attention. The rooms were very quiet & they had plenty of extras which as razors, toothbrush, tea, etc. Overall, I’d consider staying here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Chobi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Javier

Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Jun 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Kian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Worth all its stars. Will return
Stayed 3 nights in Jun 2025

6/10 Okay

Jose

Liked: Cleanliness
Expensive!
Stayed 1 night in May 2025

10/10 Excellent

Cecile

Stayed 4 nights in Jun 2025

10/10 Excellent

Paul Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Comfortable beds, large twins adequate for 6' 3" guests, very close to Subway station. Being able to do laundry in the room was nice bonus.
Stayed 2 nights in Jun 2025

10/10 Excellent

TAE HOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. Walkable to Shinjuku station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kekoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, clean room, and nice amenities. Great location with lots of restaurants and close to public transportation.
Stayed 3 nights in May 2025

8/10 Good

Gyo

Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location! I love that the room provides a kettle and a washer/dryer. It made the stay very comfortable and easy. I also like that for the limited housekeeping you have the option for the staff to not enter the room and just leave fresh towels. The hotel also felt very safe since you are only able to access your own floor with your key card. Overall a great stay!
Stayed 5 nights in Jun 2025