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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Lobby
Exterior
Daily buffet breakfast for a fee
Reception
Free toiletries, hair dryer, slippers, electronic bidet

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Omoide Yokocho
    ‪7 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Deluxe Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Queen, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Queen, Non Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Family, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Family, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Superior Queen for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Queen for Single Use, Non Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King for Single Use, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin for Single Use, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Signature Family for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Family for Single Use, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 1
  • 4 Large Twin Beds
  • Free WiFi

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About the neighborhood

Tokyo

Located in Shinjuku, Tokyu Stay Shinjuku is within a 5-minute walk of Shinjuku Isetan and within 15 minutes of other popular attractions like Omoide Yokocho. This 179-room, 3-star hotel has in-room conveniences like microwaves, electric kettles, and TVs.

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.1 miles
  • Shinjuku Isetan - 3 min walk - 0.2 miles
  • Samurai Museum - 6 min walk - 0.4 miles
  • Omoide Yokocho - 7 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 8 min walk - 0.4 miles

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪らぁ麺 くろ渦 - ‬1 min walk
  • ‪371 bar - ‬1 min walk
  • ‪ミートキッチン log 50 - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Guests staying at Tokyu Stay Shinjuku enjoy free WiFi in public areas, laundry facilities, and a reception hall. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. This smoke-free hotel also has a vending machine.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Other standard amenities include washers/dryers, microwaves, and electric kettles. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

This property is closed from March 9 2026 to September 28 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Tokyu Stay Shinjuku caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is free cancellation available at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Tokyu Stay Shinjuku?

This hotel is situated in Shinjuku within a short 8-minute walk of Shinjuku Gyoen National Garden and also 16 minutes on foot from Tokyo Metropolitan Government Building. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Will I be able to park at Tokyu Stay Shinjuku?

No, there isn't parking available at the hotel.

Does Tokyu Stay Shinjuku feature a casino on the premises?

No, Tokyu Stay Shinjuku doesn't have a casino.

Is there an indoor pool at Tokyu Stay Shinjuku?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tokyu Stay Shinjuku?

Couples staying at this hotel will appreciate amenities like in-room massages and slippers as well as a restaurant.

Does Tokyu Stay Shinjuku have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Shinjuku have a restaurant that serves breakfast?

Yes, Tokyu Stay Shinjuku serves buffet breakfast each morning for a surcharge from its restaurant.

Does Tokyu Stay Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Shinjuku though service animals are welcome.

Does Tokyu Stay Shinjuku have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tokyu Stay Shinjuku?

The closest major airport to Tokyu Stay Shinjuku is Haneda Airport (HND), which is 17.1 mi away (51 minutes by car).

Can I book a room with a balcony at Tokyu Stay Shinjuku?

No, there aren't any guestrooms at Tokyu Stay Shinjuku that offer a balcony.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, clean, cozy room, had everything we needed for a one night stay. Check in was super efficient. We shipped our suitcases ahead of us and reception held them for us over night. Great breakfast with excellent variety.
Stayed 1 night in Feb 2026

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities
Staff was very friendly, spacious rooms. Perfect location close to everything.
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! They were very welcoming and helpful. The room and amenities were excellent during my short stay in Tokyo Shinjuku. Also, great distance from train station… less than 15 minute walk. Very accessible location. I would definitely come here again for another stay.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2026

8/10 Good

Mary

Stayed 5 nights in Feb 2026

10/10 Excellent

Alexia

Stayed 1 night in Feb 2026

10/10 Excellent

William, San Juan

Liked: Cleanliness, amenities, property conditions & facilities
The room was exactly what I expected along with the washing machine in the room which is very convenient specially on a foreign country. I expected a hotel where I could rest and it's exactly what I received.
Stayed 6 nights in Feb 2026

10/10 Excellent

Chadwick

Stayed 1 night in Feb 2026

10/10 Excellent

Chadwick

Stayed 5 nights in Feb 2026

10/10 Excellent

Nylah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff and clean room. They were all very kind and helpful :)
Stayed 4 nights in Jan 2026

10/10 Excellent

Zoe

Stayed 2 nights in Jan 2026

10/10 Excellent

John Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Faye

Stayed 3 nights in Jan 2026

8/10 Good

Lee, Oxford

Liked: Cleanliness, staff & service
Great location and staff good size rooms for Tokyo … really In need off room renovation although clean and comfy
Stayed 9 nights in Jan 2026

10/10 Excellent

Duc thang

Liked: Cleanliness, staff & service, amenities
Excellent service, good location👌
Stayed 3 nights in Jan 2026

6/10 Okay

Marissa

Traveled with partner
Disliked: Cleanliness
I've stayed in much cleaner rooms for less money in Tokyo unfortunately. The room had a lot of marks on the wall and a musty smell.The staff was very nice. The location was great, especially with the Family Mart so close. Many of the restaurants don't open until later in the day, in case you're an early bird.
Stayed 7 nights in Jan 2026

10/10 Excellent

Kido

Stayed 5 nights in Jan 2026

4/10 Poor

Mariel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was not as clean.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Enjoyed my stay
Stayed 1 night in Dec 2025

8/10 Good

Meredith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were very helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities
Nice room. Helpful staff.
Stayed 3 nights in Dec 2025

8/10 Good

Terrence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff
Stayed 8 nights in Dec 2025

8/10 Good

Benoit

Stayed 11 nights in Dec 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, property conditions & facilities
amazing room and service
Stayed 3 nights in Apr 2023

10/10 Excellent

Jason

Stayed 2 nights in Dec 2025