Hyatt House Tokyo Shibuya

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt House Tokyo Shibuya

Terrace/patio
Creator video - submitted by Agnes Kumala
Exterior
Indoor pool
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Place, Hachikō Memorial Statue
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

Deluxe Twin Room (with sofa bed)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Deluxe Room (with sofa bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Deluxe Twin Suite

  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Twin Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

King Room with Sofa Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

King Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

King Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed (with Day Bed)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Twin Room (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Twin Room with Sofa Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Room, 1 King Bed, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

You may also like

About the neighborhood

Tokyo

Located in Shibuya, Hyatt House Tokyo Shibuya is within a 5-minute walk of Hachikō Memorial Statue and within 15 minutes of other popular attractions like Shibuya Sky. This 125-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym. Centrally located in Tokyo, the hotel is connected to a shopping center and also a short walk from Shibuya Crossing and Shibuya 109 Building.

What's nearby

  • Shibuya Sky - 3 min walk - 0.2 miles
  • Shibuya Scramble Square - 3 min walk - 0.2 miles
  • Cerulean Tower - 6 min walk - 0.4 miles
  • Shibuya Crossing - 6 min walk - 0.4 miles
  • Hachikō Memorial Statue - 6 min walk - 0.4 miles

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 12 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪かっちゃんラーメン - ‬2 min walk
  • ‪マクドナルド (Mcdonald's) - ‬5 min walk
  • ‪EXCELSIOR CAFFÉ - ‬1 min walk
  • ‪肉汁餃子のダンダダン さくらステージ店 - ‬1 min walk
  • ‪SUSHI TOKYO TEN - ‬5 min walk

About this property

Hyatt House Tokyo Shibuya

Built in 2023, the brand new Hyatt House Tokyo Shibuya offers an indoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a hot tub and laundry facilities.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Kitchens, washers/dryers, and sitting areas are other standard amenities. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 3 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 3630 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hyatt House Tokyo Shibuya?

Hyatt House Tokyo Shibuya provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt House Tokyo Shibuya?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Hyatt House Tokyo Shibuya on Jun 30, 2026 start from $489, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hyatt House Tokyo Shibuya?

This hotel is situated in Shibuya within a short 6-minute walk of Shibuya Crossing and also 17 minutes on foot from Yoyogi Park. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Is parking available on site at Hyatt House Tokyo Shibuya?

No, there isn't parking at this hotel.

Does Hyatt House Tokyo Shibuya feature a casino on the premises?

No, Hyatt House Tokyo Shibuya doesn't have a casino.

Will I find an indoor pool at Hyatt House Tokyo Shibuya?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Hyatt House Tokyo Shibuya?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Hyatt House Tokyo Shibuya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt House Tokyo Shibuya have a restaurant that serves breakfast?

Yes, Hyatt House Tokyo Shibuya serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hyatt House Tokyo Shibuya allow pets to stay free of charge?

No, pets aren't allowed at Hyatt House Tokyo Shibuya.

Does Hyatt House Tokyo Shibuya have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hyatt House Tokyo Shibuya?

The closest major airport to Hyatt House Tokyo Shibuya is Haneda Airport (HND), which is 14.9 mi away (39 minutes by car).

Are there rooms with balconies that I can book at Hyatt House Tokyo Shibuya?

No, there aren't any guestrooms with balconies at Hyatt House Tokyo Shibuya.

Hyatt House Tokyo Shibuya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 231 out of 267 reviews
Rating 8 - Good. 27 out of 267 reviews
Rating 6 - Okay. 4 out of 267 reviews
Rating 4 - Poor. 3 out of 267 reviews
Rating 2 - Terrible. 2 out of 267 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
Clean room, great staff & good location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Dermawan

Liked: Cleanliness, staff & service, amenities
Location is excellent… Room is clean and great layout We will definitely come and stay there again
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccable.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities
Great room with everything we needed, extremely clean and helpful staff. Beautiful pool area.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chadworth and Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Judy

The staffs were so nice and made me always feel like home when I stayed there.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities
I stayed 12 nights, every single one of them were perfect. Located in Shibuya but tucked in a quieter area behind the station you can’t beat that. I will stay there again my next trip in Tokyo.
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Hui Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hyatt House Tokyo Shibuya. The room had both a washing machine and a small kitchen, which made it incredibly convenient for families traveling with children. Having the ability to do laundry and prepare simple meals made our stay much more comfortable, especially when traveling with a little one. The hotel’s location in Shibuya was also very convenient for getting around Tokyo. Overall, it was a very pleasant and family-friendly stay, and I would happily recommend it to other families visiting Tokyo.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful 5 nights stay. Staffs were extremely helpful. We were there to celebrate my daughters' birthday and Hotel gave us complimentary breakfasts and drinks. Our room was on the 14th floor with beautiful sunset view of the city. Excellent location and room was very clean with washer/dryer. Bed was very comfortable. We felt very safe and will definitely come back. Loved the Nepresso cafe in room, sure made us feel like home.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Henson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean room and amenities.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Hsiao Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
This was a very comfortable stay with well equipped room including daily coffee, water bottles, coffee machine, washing machine, fridge and microwave. The property itself is about 10 mina from the Shibuya crossing. The Shibuya station is directly beneath, very handy. We would certainly come back this place. Friendly hotel staff too.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Malayphone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

wayne

Liked: Amenities
Staff was friendly… room was very clean.. enjoyed the pool and the hot tub
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and wonderful stay!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Therese Camille

Liked: Cleanliness, property conditions & facilities
2nd time staying here and never disappointed. Room is spacious, and with laundry inside the room. Walking distance within Shibuya Station so very convenient while going around Tokyo.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and nice and great location!
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Rikard

Liked: Cleanliness
The room was clean and functional. The hotel is understaffed. The 3 people who work there are kind and friendly but there was no room service (even though they have a restaurant). The staff referred me to Uber Eats and then I had to get my order myself in the lobby, because there is no staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms! Loved our stay!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Gad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Large, pleasant, and spacious rooms. Comfortable beds. Spotless cleanliness. Very quiet.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, easy, clean, with a wonderful helpful staff!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very well run, excellent staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sharyne McCombs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, nicely appointed hotel in a convenient, walkable area. Friendly, helpful staff.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

SHIELA ANN

Liked: Cleanliness, amenities, property conditions & facilities
Huge room.
Stayed 7 nights in Sep 2025